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    Baylor Scott & White Urgent Care+, Plano

    3.0 (74 reviews)
    Closed 8:00 am - 8:00 pm
    Updated a few days ago

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    4 months ago

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    2 months ago

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    1 year ago

    Helpful 1
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    4 years ago

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    PatientCare

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    2 years ago

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    2 years ago

    Great care! Delightful people. Felt like they really listened to me. Easy to make a reservation online.

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    2 years ago

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    3 years ago

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    4 years ago

    Cheif complaint wasn't even checked. Waited 45 mins to be seen to be given a list of docs, not even referred. Absolute waste of time.

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    4 years ago

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    4 years ago

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    6 years ago

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    Photo of Moe H.
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    4 years ago

    This is worst than parkland hospital when it comes to waiting,almost 3 hours just to get some antibiotics for cold .

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    PatientCare

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    7 years ago

    Helpful 1
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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    5 years ago

    Won't recommend this office. The wait time would be shorter at an ER than this urgent care. Nothing is urgent there.

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    3 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    16 years ago

    Helpful 4
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    13 years ago

    Helpful 2
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    12 years ago

    Helpful 1
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    13 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Baylor Scott & White Urgent Care+, Plano

    Do you take Companion life insurance?

    No.

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    Review Highlights - Baylor Scott & White Urgent Care+, Plano

    Lee were very nice unlike some I have been in I will be sending all my staff there from now on Phil 138@lockesupply.

    Mentioned in 7 reviews

    Read more highlights

    Clinical Pathology Labs - Inside, second floor, of the Village Health building.

    Clinical Pathology Labs

    3.0(2 reviews)
    3.7 mi

    This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

    I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

    Photos
    Clinical Pathology Labs - Inside the Village Health building.

    Inside the Village Health building.

    Clinical Pathology Labs - Clean and organized.

    Clean and organized.

    Clinical Pathology Labs - Testing area.

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    Testing area.

    Labcorp

    Labcorp

    3.7(9 reviews)
    7.6 mi

    The experience improved from when I first checked in for my daughter. The phlebotomist was very…read morenice and apologized for seeming gruff at the beginning and I'm so glad everything lightened and my daughter had a good experience having her blood drawn. Thank you so much. I do highly recommend this location. There's ample parking. It's just a little chilly in the waiting area so if you're cold natured bring a sweater the office building is very clean and nice.

    I'm a fan of Labcorp. Anytime I get lab work done as requested by my doctor, I find a Labcorps…read morefacility where I can do it. They have a lot of locations. This one on Buckingham on the edge of Garland and Richardson is easily accessible. While you can just show up as a walk-in, I recommend you go online and setup an appointment. The online portal will show you all of the Labcorp locations on a map with the exact distance from you so that you can make a choice. You can also see the schedule of availability. If the location you want is booked, try a different location and you will probably get in at a time you want. Most locations have a kiosk where you can check-in as soon as you arrive. This location is still working on getting the system up and running. I prefer the kiosk for signing in because it doesn't require me to interact with anyone. You can scan your insurance card and driver's license in the kiosk too which means you don't have to worry about busy reception staff forgetting to return it to you. Appointments may take some extra time if you have paperwork to complete or if your doctor's orders haven't been received by the facility. The staff there are very helpful in getting things in order. They have helped me with the fax number and email for getting orders sent to them. Price is usually dictated by the type of lab work you are completing and your insurance coverage. The staff will have you sign a paper with your potential financial responsibility if they are unsure whether or not your insurance will cover the fees. This is a good thing because if the amount is exorbitant, you can deny paying the amount and receiving service. My favorite part about Labcorp is being able to get my test results in record time. I can view them online right away whereas it takes much longer before my doctor posts the results on my doctor's portal. In addition, Labcorp will display previous and current lab numbers so that you can see if there has been a change since the last time. The results are easy to read. It clearly shows the normal range and where you fall. You have to talk to your doctor about the meaning of the numbers and results, but if you have previously had conversations about the numbers with your doctor, you will already have an understanding of the numbers.

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    Labcorp - Hours

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    Hours

    Baylor Scott & White Urgent Care+, Plano - urgent_care - Updated May 2026

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