I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

Love The place. Quick and Easy…read more HOPE the person helped me draw the blood , was super friendly.will definitely schedule all my future tests here.

Okay folks! I agree quest diagnostics is not the greatest place to get your blood drawn. As we came…read morehere after a horrible experience at their Allen location. At the Allen location they made me wait 10min before somebody comes out to let me know that my appointment has been cancelled. I came here in hope it would be a little better and more professional as I didn't have the time to ask our pediatrician to change the provider for the blood tests that needed to be done. With low expectations and just hoping that my child can get through the blood tests. I was so thankful that we had a very compassionate and caring technician who kept my child busy by asking and talking with him. Even trying to make him laugh while drawing blood. It took awhile to find a good vein and the entire process took awhile as our pediatrician needed to get several tests done. Because of this wonderful lady my child was able to sit still. She even held his hands. Best place ever! And yes I'll be always coming here for any testing!!!

Lindsey Grissom I…read morewent back to get my blood drawn and the person I knew was not there. However the new individuals name is Lindsey Grissom And she is very sweet/ painless and very knowledgeable. She also has a medical background so understands the tests and can answer any questions. I highly recommend her and any lab test now and anyone who is afraid of pain from getting blood drawn should go to Lindsey.

I recently went to the Any Lab Test Now on Park in Plano to have my blood drawn for serum eyedrops…read more I sometimes have a difficult time with blood draws and appreciate a really experienced phlebotomist. This visit, I had the pleasure of having Sukhman Kaur draw my blood. Sukhman was professional, efficient and gentle. I hardly felt the needle stick at all and we were able to draw the amount of vials I needed. She was friendly and very knowledgeable about how to perform the task at hand. As an added bonus, the next day I didn't have a bruise where she drew the blood! I was sad to hear she was leaving ALTN for a nursing position but very happy for her. I hope her boss will consider having her work part time if she so desires. I would let her draw my blood any day! Thanks, Sukhman, for a great experience.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

The appointment completed quickly and smoothly. There were other people there waiting, but my time…read moreslot was on schedule. The front desk person was nice. The technician that drew my blood was great. He was professional and friendly which put me at ease. I am one of those people who is hard to draw blood from, and he had no difficulty at all.

Staff nice, but I wouldn't go unless you have an appt. Walk-ins are welcomed to wait over an hour…read more I watched many people come in after me and get seen before bc I was a walk-in and they weren't. I asked how much longer at about 45 minutes bc my son had an appt. and was told one person in front, but then three were called before I finally got back. I ended up having to reschedule my son's dr appt. bc I had to wait about an hour and 10 minutes.

I had an excellent experience at the Labcorp in Plano and felt compelled to share, especially after…read morereading some of the previous reviews. From the moment I walked in, the staff were extremely friendly, polite, and welcoming. I came in as a walk-in fully expecting to wait at least 30-60 minutes, but to my surprise I was in and out in less than 15 minutes. The entire process was smooth, efficient, and handled with genuine kindness. Every staff member I interacted with was courteous, professional, and clearly committed to providing great service. Whatever issues may have been reflected in older reviews simply didn't match my experience at all. Thank you to the kind, courteous, and speedy team here for making what is usually a dreaded errand so easy and pleasant. Five stars all the way.

This was a quick and easy stop. I came in signed into the kiosk then was called to the front to be…read moreseen. Once I came to the back I was seated in a room asked which arm i preferred to use. The staff was friendly and helpful.

one they don't try to even acknowledge people as they walk in and if you ask them questions very…read morerude. my mom went alone to get her labs and she forgot her requisition form and they were gonna turn her away but she called me and I told them she left it at hom. the representative who was talking with her asked if I could text a picture of it and I did and she said oh I can't print it can you email it to me in pdf file. I've worked in the medical field as a manager and Ma and I've worked with these vendors why she couldn't try and find her order on there computer is beyond me. But the fact that she was rude to an elderly person and not very helpful is what is horrible.

I usually use my PCP lab at BSW and get blood drawn on first attempt. The doctor ordering this…read morebloodwork requires me to use LabCorp. 2 failed attempts by technician, then he called in a nurse (who just reported to work) to perform the 3rd successful attempt. I guess I will have to change this doctor. I am not willing to go through this unnecessary pain again.

Very friendly people and quick scheduling and testing! It took 1 minute to do the test and 72 hours…read moreto get results back. I would come back again.

Super friendly staff and very organized system. I just wish I could get my kids results it's been…read more36 hours and I am impatient. Seriously though would recommend them just know results can take 48 hours.

Customer service! Receptionist has an attitude very rude. I sign up to wait in the car once I got…read morethe text msg to go in said "I already called and you weren't here go have a seat and wait till you get called again in a rude manner. I barely walked in thru the door couldn't even say anything. No people's skills whatsoever.

Very impressed by the speed of check-in and how quickly I was seen. I've had blood work done twice…read moreat this location, and both visits were completely seamless. I'm always nervous around needles, and giving blood can be difficult for me, but the phlebotomist here is hands down the best I've ever experienced. No multiple pokes and only minimal discomfort. She is by far the most talented professional I've ever seen when it comes to drawing blood.

Booking an appointment online for the same week was easy. However, there weren't many…read moreavailabilities for 1-2 weeks in advance. I would highly recommend booking an appointment as I don't know how you would get seen otherwise. When I went, there were more than 20 people in the lobby waiting (enough chairs for everyone). You have to check in at a kiosk with your driver's license then you will receive a text saying they're almost ready to see you. The front desk staff member will call you to the window and ask you to verify some information. That process took a while but it seemed to be different for everyone. I arrived before my appointment time and had to wait 15 minutes. The phlebotomist said they were low on staff so they were scrambling that day. She was extremely nice and quick so at least that part wasn't bad. If I had a choice, I wouldn't go back to Labcorp seeing how busy they were.

The organization at this place needs significant improvement. Appointments don't feel solidified or…read moreguaranteed, and I was told that part of the issue was that multiple patients had appointments scheduled for the same time. I understand that wait times can happen, but it's extremely frustrating to see people who arrived with appointments scheduled after yours being taken back before you. At that point, the purpose of having an appointment becomes unclear. There needs to be a much better system for managing appointments and walk-ins. If the facility is consistently dealing with large crowds and only has 3-4 patient rooms, that needs to be communicated honestly and managed accordingly. Waiting is understandable; poor organization and a lack of transparency are not. Hopefully, management takes this feedback seriously and improves the scheduling and patient-flow process.