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    Quest Diagnostics

    3.0 (2 reviews)

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    6 years ago

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    Prime Diagnostic Imaging - Waiting Room - Unfortunately they have a tv that loudly plays bubble gum for the mind and endless commercials

    Prime Diagnostic Imaging

    (20 reviews)

    North Dallas

    The care at Prime was truly 10/10! From the front office to the entire management team--special…read moreshout-out to Ms. Donna--everyone was so kind and attentive. As someone who can only do open MRIs, I really appreciated the warmth, patience, and professionalism of the radiologist and team. Thank you all so much for making the experience comfortable and stress-free. - Miya

    Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

    North Texas Institute of Neurology & Headache - Monitored in a semi private room.

    North Texas Institute of Neurology & Headache

    (109 reviews)

    Review after my 1st visit: Everyone was exceptionally…read morehelpful and friendly - super efficient staff - I felt like I was getting everyone's undivided attention. The appointment was incredibly thorough, and I look forward to getting much sought-after relief after a lifetime of headaches! 1/16/24 Update: I can't believe I no longer have a headache or migraine every day of my life - I never imagined how that would feel - they take a holistic whole-body approach to all stressors and triggers, and it works!!! Kylie is the BEST!!!

    This location is no longer open…read more Oh I am so excited to be writing this review. First, I appreciate the ability the fire hostile clients. I was not a hostile client. Was I fired because I hurt Sorin's ego, or was it because my sister wrote a bad review of HER experience? I have been a patient of NTINH for over a decade, and in the approximately 50-80 appointments, I was late by 5 minutes one time, and missed 1 appointment due to Apple's "wonderful" update that turns off the alarm sound if you move your phone. I paid the no-show fee without complaint as it was my fault. Second, I received a "certified mail/registered return receipt" that was absolutely not sent by either, I received it by plain, regular first class mail. Lying seems to be second nature to NTINH. I recently started Botox to treat my migraines. It has been, administratively, a nightmare. There was no pamphlet to explain what to expect or how it works. No one ever provided me with the paper aftercare instructions; I had to pick them up myself at the 6-week follow-up. Each time I scheduled an appointment, I was called before my appointment and told that I needed to move my appointment as Paige wasn't available on those days. Both times, the length of time between the call and my new appointment was too short for me to request an update to my time off, and I then had to involve my manager, making everything twice as complicated. Physically, my second Botox appointment was with Sorin (who was very condescending), and it was so much more painful than Ms Wolfe. The front desk staff, particularly in the Plano location, seem not to have evolved beyond high school mean girls. Elaine Timm is one of the meanest doctors I have ever dealt with. That sounds juvenile but holy God was she awful. Every time I went I dreaded going, and ended up with a stress migraine/headache. She withheld useful pain management information for over a year for some unknown reason. The only useful thing she did was suggest Ajovy/Aimovig, otherwise I stayed at status quo for the entire time I was with her. Frankly, the one star is because I have to and because Dr El-Hag was quite kind.

    Quest Diagnostics - diagnosticservices - Updated May 2026

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