Registering on line was easy and helpful; much easier than doing there. I arrived early to check…read morein and was taken back for my X-ray ahead of my appointment time. Entire visit was under 10 minutes. A very good experience.

I have had several images at Touchstone It's been so far good experiences with Touchstone Imaging.read more

I am amazed at this office ! I have gone many times and I am always in and out! The staff is so…read morefriendly and top notch! I saw the lackluster reviews and I am shocked!!! It won't ever get any better than this!!

Everyone is so nice here!! You feel right at home, thank you! Pretty close to pain free but a kind…read moreperson drawing blood makes it easier!

Have used this facility multiple times. Recommend for convenience, staffing, and efficiency.read more

In and out without any issues. Everything was explained well so there's no confusion before the…read moreprocedures. And I liked the treetop images on their ceiling light diffuser.

Avoid this practice at all costs. Their online system is completely useless - I spoke to a live…read moreagent about needing a new provider for an annual visit as my previous provider with their practice went to "signature care" i.e. charge you $2000+ a year for the privilege of being a patient. They scheduled me and confirmed the visit only to call days before the visit to cancel saying "that provider is not taking new patients." The office couldn't understand how the appointment was able to be booked by one of their own schedulers. No doctor you want to see is taking new patients, despite their own website listing every physician under the "accepting new patients filter" Just an all around mess of a practice.

I have seen 2 doctors from this practice and they were both awful. Dr. Julie Kennedy had me on such…read morea high dose of Vitamin D that I developed symptoms of Toxicity. I have been told by other doctors that "No one should be taking that much Vitamin D." Then I switched to Dr. Mildred McAfee and she was worse. She stares at her computer screen during the whole visit (maybe researching things she doesn't have an answer for?), and only wants to have text conversations for test results. You can't practice medicine by text message. I'm done with this practice.

Went in without an appointment and one of the 2 sign in pads not working. This made it extremely…read moredifficult for the staff to function. Shelby did a fantastic job, can't stress that enough !!! (The 4 stars are really for her) Unfortunately, the staff there, has to do their job, as well as a receptionsits job, making it very inefficient. (there is no receptionist and some folks just aren't familiar with electronic sign in). Quest CEO should think about a full time receptionist and take the data burden off the people having to doing the blood draws. Then you would probably be getting a lot of 5 star ratings.

31 minutes past my scheduled appointment and still waiting. same story every day. They need to hire…read moresome intelligent enough to fix their process as the people there simply are to stupid to do so

Seeing Dr. Glowacki & I most definitely appreciate her bedside manner approach with patients. She…read moreis upfront, direct, & excellent at explaining things in response to questions.

If I could, I wouldn't give any stars whatsoever!! :( They…read moreprofess to care but they truly do NOT! ~:-{ No compassion whatsoever. They're PATHETIC! ~:(

All personal is kind and attentive. I really appreciated the warmth, patience, and professionalism…read moreof the radiologist and team. Thank you all so much.

Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

This location is no longer open…read more Oh I am so excited to be writing this review. First, I appreciate the ability the fire hostile clients. I was not a hostile client. Was I fired because I hurt Sorin's ego, or was it because my sister wrote a bad review of HER experience? I have been a patient of NTINH for over a decade, and in the approximately 50-80 appointments, I was late by 5 minutes one time, and missed 1 appointment due to Apple's "wonderful" update that turns off the alarm sound if you move your phone. I paid the no-show fee without complaint as it was my fault. Second, I received a "certified mail/registered return receipt" that was absolutely not sent by either, I received it by plain, regular first class mail. Lying seems to be second nature to NTINH. I recently started Botox to treat my migraines. It has been, administratively, a nightmare. There was no pamphlet to explain what to expect or how it works. No one ever provided me with the paper aftercare instructions; I had to pick them up myself at the 6-week follow-up. Each time I scheduled an appointment, I was called before my appointment and told that I needed to move my appointment as Paige wasn't available on those days. Both times, the length of time between the call and my new appointment was too short for me to request an update to my time off, and I then had to involve my manager, making everything twice as complicated. Physically, my second Botox appointment was with Sorin (who was very condescending), and it was so much more painful than Ms Wolfe. The front desk staff, particularly in the Plano location, seem not to have evolved beyond high school mean girls. Elaine Timm is one of the meanest doctors I have ever dealt with. That sounds juvenile but holy God was she awful. Every time I went I dreaded going, and ended up with a stress migraine/headache. She withheld useful pain management information for over a year for some unknown reason. The only useful thing she did was suggest Ajovy/Aimovig, otherwise I stayed at status quo for the entire time I was with her. Frankly, the one star is because I have to and because Dr El-Hag was quite kind.

The entire staff here is phenomenal. They really do care on helping you with severe migraine pain…read moreto other neurological issues. I have been going to this practice since 2017 and continue to be going there for another hundred years.