I recently had to bring my almost 3-year old son for a blood draw. Alicia was amazing with him! She…read moretalked to him the whole time, helped keep him calm, and was quick and efficient with the draw itself. Barely left a mark! I made the appointment online in advance, and followed the automated check in on my phone and at the kiosk when we arrived. We were seen as scheduled, only waited a couple minutes after checking in. Overall a great experience!

Wait time is LONG even with an appointment. I waited 45 minutes past my scheduled time twice now…read more However the phlebotomist did a good job which is the only reason I'm giving another star to make it 2 stars. Be prepared to wait no matter what. The waiting room is also tiny and filled with stand by people which is inconvenient when you have a scheduled appt and end up waiting outside the doors because there's no where to sit. They just need more staff and a bigger room to keep up with the amount of patients.

Had an appointment at 12:15 and it's now 12:45. Didn't even acknowledge me or let me know that they…read morewere running behind. Waste of MY time.

Racist front desk, would not do their job bc I was a middle aged white male. Care received…read moreimmediately elsewhere

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

I went here right after work and realized they opened at 7am not 7:30 like yelp previously said. I…read morealso didn't know that drug screen tests weren't done until 8am but I needed it done for pre employment so I checked in and stayed. There was like 6 people there when I arrive at 7:10 and they were all in and gone by 7:30. The lady let me go back 10 minutes early since I had been waiting all this time. Everyone wad very friendly and I would totally go back her3 anytime I needed work done.

Can't even find the quest I'm looking for, it doesn't pop up…read more IF YOU HAVE QUEST LAB TESTING TO BE DONE....RUN AWAY....FAR AWAY to any lab test place there is, demand your doctor send it to a different lab. I'm very very very sock( I'm about to lose my health insurance with two little boys, due to divorce. My IFD doctor ordered $2000 of testing to be done, to see what autoimmune disorder is attacking my body. I've been sick every single week. I'm about to lose my insurance, i go, get this testing done. Took me 20 min on the phone, JUST to make an appt with a automated machine. Then, to try to create an account my name "doesn't exist" So, they either spelled my name wrong, or lost my stuff. Then I try to use the online "assistant". Simple "need test results" i wrote, and it said "I'm sorry, i don't understand what you are asking". So i put "test results". "I'm sorry, I don't understand what you're asking.". Omfg, so, i create a online profile. NOPE. I typed in my question to send to them and it says. "Remove spaces and special characters from message." So, I did, still won't accept my message. Trying to talk to anyone on the phone, you need a good hour to even get that done, and finally when the operator answers, they will be vile, and rude and tell you they cannot assist you..... So, let me get this straight? You want $2000 from me, to run tests I never get back, i can't access, i can't find, you don't have any easily accessible source of information or customer service. AGAIN TAKE YOUR MONEY AND RUN. Go to ANY LAB TEST NOW, and you can get your stuff within a couple of days, for half the price EASILY, no headache, they literally email the results to you. I wouldn't use this place if i was dying, and it was the last place on earth. Unprofessional. Unorganized. Employees hate their jobs. Inaccessible. Unaffordable. Unattainable. Waste of my life. Now, im going to have to find a place, that can redo this blood work, before i lose my insurance, and don't find out why im sick. Had covid 4 times last year, and now, im as sick as i possibly can be, working 6-7 days a week, needing a solution as I'm a single mom who needs to be well, Thank you for nothing quest. This was my last and only hope at getting answers asap, and that's not happening.

The receptionist and Alma who drew my blood for testing were very nice, friendly, and helpful. It…read morewas a busy office. I had an appointment but I was in the office 3 hours early, therefore the receptionist told me go ahead check-in on the machine and wait in the lobby until call. The wait time was an hour which wasn't bad at all. Alma was sweet, and smiled beautifully as greeting the patients. She was fabulous and comfort me through the whole process. Thank you very much to the receptionist (I forgot to ask for her name) and Alma. The staff here in this office was working very hard to accommodate many walk-in and appointment patients. Kudos to their great work.

I rarely leave negative reviews, but my experience with Labcorp was so disappointing that I felt…read morecompelled to share it. The customer service was incredibly rude, unprofessional, and completely unhelpful. I understand that anyone can have a bad day, so I gave them the benefit of the doubt and returned for a second visit, hoping my first experience was an isolated incident. Unfortunately, the second experience was even worse. I've never been treated so poorly by a healthcare provider. Instead of showing empathy or a willingness to help, I felt like I was an inconvenience. Courtesy and professionalism should be the bare minimum, especially in a healthcare setting where patients may already be stressed or anxious. I sincerely hope Labcorp addresses the way patients are treated because no one should have an experience like this.

Estelle is a great lady and she's a hard worker. She knows the business well and will help with…read moreall your Drug Testing needs. Definitely give her a shot!

I know Mrs. Estelle Jenkins personally through my church, Fellowship Christian Center Church, in…read morePlano, Texas, and she is an outstanding member of our church, of the community, and a dear friend. Working in ministries, specifically the Victory Over Cancer Ministry and Logistics Ministry, she has been an invaluable worker, dedicated server, professional role-player, and a committed team player. I have no doubt that that same professionalism and dedication carries over into her business, and her commitment to helping businesses--and most importantly people--achieve their goals and be the best that they can be. You are in good hands with Mrs Estelle Jenkins. Myron A. Accountant Allen, Texas

I was feeling really sick and my doc sent me to get a urinalysis. Was greeted by the lady up front…read moreright away and no wait. She was great. When I was done, went to place the sample, and the old lady in the back started yelling at me because I wasn't in the right spot. I was like omg, if you hate your job don't take it out on me

Very rude person at the front desk. The person who drew my blood was not rude, but not at all…read morefriendly or pleasant. I saw many older people who ere disrespected just for asking a question. The check in machine said I would have a "1 hour and 6 minute wait". When I asked about that at the front window, the lady told me there were only 6 people before me and fussed at me for believing THEIR machine. I will not go back.

I had a not so good experience at another Any Lab Test Now location. Was told I needed to be there…read moreby 2:00 pm because FedEx had to pick it up. So I went back another day at 1:58 and the same person told me it was too late because it would take about 30 minutes to process my blood work. She could have told me to come by 1:00 or 1:30 but she didn't. So at that point I was done with that person. Now for the good news . I called the McKinney office and they told me as long as I was there by 3:00 they could do the test. I went to the McKinney office today. Got there about 2:45. I was greeted as soon as I walked in by Ashley who told me to sign in at the front desk on a tablet that was standing up on the counter, a clever way to display it. The sign-in process was very short and simple, unlike a lot of the tablets I encounter at medical offices. She told me that it would be just a few minutes and my wait was very short. Ashley was very nice and friendly and this was probably the most painless blood draw I have ever had. Ashley answered all my questions without hesitation and in a very pleasant and helpful way. If your doctor has given you orders for Any Lab Test Now, I suggest you go to the McKinney location. They will treat you right!

This is a great place to get B12 shots. Staff is kind and no appointment is needed. Thank you!read more

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Having to get an MRI is not a fun thing! Anxiety rises, pure fear overcomes you. Not so the other…read moreday when I had an MRI at North Star Imaging in Allen. I was totally impressed with the appointment schedulers I encountered and they set the stage for a great experience. (Trainers for North Star, you are doing a great job!) Entering the Allen location, friendly faces all with big smiles. Only had to wait a few minutes for my appointment before Todd came to get me. I explained I was terrified of IV lines and he assured me they weren't going to use one on me, just a little tiny butterfly to inject the contrast. He was so calming and a true professional. I lost all fear and the anxiety went away, especially when he put some great country music on the headphones. 20 Min later, bam...over and out of there. The best imaging experience EVERY. Thank you, Todd!!

Beware! I declined UT Southwestern due to the MRI…read morew/differential being $1,200 so I went to Northstar Diagnostic in Allen for $300.00 In short, you get what you pay for - they don't know what they are doing. The front staff is 100% incompetent; they gave me instructions -no water or food for 6 hours prior. That was wrong, it was 'no food' only.