Literally IMPOSSIBLE TO GET ANYONE ON PHONE! Rude non helpful staff. Appears they couldn't care…read moreless about customer service. Saw one certain female employee literally berate a customer for not hearing her name called allegedly

I waited for hours at this Quest in McKinney, only for them to completely mess up my orders and…read morethen blame me for their mistake. An poorly trained staffer entered my information / started my order but was unqualified to finish it. Then, they couldn't resume it for whatever reason. The staff was rude, dismissive, and yelled at me saying they were "trying to help," but they absolutely were not. It was an incompetent and frustrating experience from start to finish. Save yourself the trouble -- try Labcorp downstairs 212 or at least a different Quest location.

Horrible experience at this location. The staff needs training in all aspects…read more Quality poor, care non-existent. Scheduling error and waited an hour because they lost my paperwork. Care was poor. And that was wellness minimal stuff!

BIANCA is literally the worst medical care worker I have ever came across she is racist and…read moreunwelcoming and rude. I heard her many times talking behind the door about customers and saying racial remarks and insults . She is not kind and rude and makes fun of patients- very unprofessional.

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

Incredibly rude front desk staff. Arrived at 11:47 to…read morecollect 2 labs. There were 2 people who walked in behind me. The front desk staff " you are all here to get labs- we close in 9 minutes ?" What else would we be here for ? My check in failed - and huge sigh from her. Took my business upstairs to Quest. Don't waste your time here.

Wife was in here today and had a TERRIBLE experience said the staff was SO rude and no help. We…read morenormally go to a different Labcorp location that's fantastic. If you can go to a different location I'd highly recommend it.

Pros: it's an IOP program with that regularly let you leave early. It's good for people who have…read moreaddiction to substances that the staff are familiar with - like alcohol, marijuana, etc. Cons: if your life is riding on a program like this to decide your fate with either probation, parole, CPS, etc, AND your DOC (drug of choice) is something newer like fentanyl, DO NOT come here. They are VERY uninformed and think fentanyl stays in your system 2-3 days because they probably googled it and saw it once. I was NOT using, yet I was constantly testing for fentanyl. They told me in 2-3 days it should be out. I even told them, I went to detox and 9 days later I STILL was testing positive. Obviously, something is wrong. IMPORTANT TO NOTE: This facility does NOT check levels of drugs in your system, meaning, that if you are a regular fent user, and you keep testing positive, you will just continue to look like you are using. If you have CPS or whatever legal BS riding your ass, and you are actually clean, you NEED your levels checked to ensure the drug in your system is getting lower and lower. Go to an IOP like Aspire or Arise that actually check your drug levels. Oh, and here's a nifty article from Boston University below that shows on REGULAR, FENTANYL users, how long it can stay in your system. Educate yourself staff please and I hope to GOD no one else had to go through what I went through with their misinformation. The staff even complimented me on my honesty and said they would trust me and give me time for fentanyl to leave my system. But after repeated fails every few days of fentanyl, I was looking guilty and they didn't allow any time at all for it to leave my system. I asked them to check the levels and they said "we don't do that here". My LIFE and my child's LIFE is riding on these drug tests - you better test my levels or find a place that will. That's what I did. Now about the Boston University research article. To sum it up - long term fent use was detected in urine for 7 days for fentanyl and 13 days for its metabolite, norfentanyl. One participant continued to test positive for NINETEEN days and the metabolite for A WHOPPING TWENTY-SIX days. 2-3 days MY ASS. https://www.bu.edu/aodhealth/2020/12/28/fentanyl-and-norfentanyl-detected-in-urine-for-7-or-more-days-after-regular-use/

Such an amazing place! Whatever you are there for, they don't judge... I absolutely love Shannon;…read moreHer and the staff are really there to listen and help with whatever you might need. Keep it up, ya'll rock!

I have been seeing this oncology practice for 15 plus years for my polycythemia(elevated RBC'S) Dr…read moreMonte Jones and staff have always been excellent Professional and attentive to my needs. I also see his PA and same . I,have also needed to see the infusion facility to receive treatment to draw,off blood when my rbc'c get too high and they have been great at taking care,of me. All staff has been great. I am grateful for this,office to take care,of my needs and my husbands as he has a different diagnosis and they take wonderful care,of both of us. For your best experience,in healthcare, be proactive,in your care and health. You are your,own patient advocate in helping diagnosis, treat, and maintain your best health under these great doctor's and practice.. I recommend them highly. Thank you Texas Oncology of Texas, McKinney Texas.

My doc Dr. Athar is fantastic, incredibly patient and knowledgeable, and attentive! All the front…read moreoffice staff and nurses are super patient and caring. These people saving lives every day! I had a fantastic experience getting my infusions here for 5 weeks and cannot say enough great things. My nurses were Daniel and Daisy and they were amazing. They are taking care of lots of people in much worse shape than I am with absolute incredible patience and loving bedside manner. I will say, please come with extra patience, and just be realistic about how long things take, because they are juggling a lot of patients at the same time. I always brought along extra patience, empathy, and kindness, and just expected that things would take longer than usual. They have lots of snacks and refreshments, comfortable infusion chairs, pillows, warm blankets to make everyone comfortable. 5 stars for everyone!

I didn't have to wait long for my appointment. However, they forgot to give me a sample collection…read more I've tried calling. They are IMPOSSIBLE to get on the phone. They have an automated system that no matter what option you select, there is just another automated message rattling off info I don't need, or referring you to the website which also doesn't help me. Otherwise my blood draw was fine.

I've never had a problem made an appointment and didn't have to wait know longer than 15 to 20min,…read moreI make it a point not to be late, because if you are they will take a walk-in so you would have to wait longer.

Rita Blacknell was the ultimate professional. Often when giving blood, no one can find my veins,…read morethey stick and dig and eventually end up in my hand. Not Rita, one stick, I barely felt it and was in and out of the office in less than five minutes. Thank you, I'm truly grateful!

horrible service by the front desk rude and extremely slow unbelievable that this is medical…read moreservice they need to be fired