Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

I feel that I had received good service there. It was quick. The billing process is a little slow,…read morehowever, but the bill was resolved on my insurance. The doctor listened to my needs and prescribe appropriate medication. I found the establishment to be clean and the doctors and the x-ray technician very friendly.

I can't say enough about this business. Everyone there is so warm and welcoming. I had a horrible…read moretime trying to sign in and fill out the forms and the front desk employee was more than helpful and SO patient with me. The medical assistant was very informative and sensitive to my needs. The doctor explained everything in detail and treated me very respectfully. I hadn't been to an urgent care facility for many years and and found this one to be exceptional. I highly recommend FastDoc in Allen!!

I'm appalled. Our family has really appreciated this practice and used them many times - we've been…read morecoming back again and again, for efficient service and great providers. The new front-desk girl Mindy is determined to singlehandedly sink what was a once great practice, with her rude, impatient and openly abrasive attitude. If I can't do something so simple as verify insurance info over the phone before we come, we'll just go elsewhere. PROVIDERS BEWARE, your front-desk culture is going to KILL YOUR BUSINESS. Where has customer service gone in medicine? It's a service business, run it like one - pay attention to what your customers are experiencing when dealing with your front-office hires! Unbelievable.

Went in due to a burn and doctor was very patient and understanding, he even walked me to the…read morepharmacy next door to help me get my tetanus shit and waited with me until he could talk to the pharmacist to make sure she had one. Brilliant patient service.

Cannot recommend this place as an urgent care, they do not take insurance and there's a bunch of…read moreBotox and weight loss signs when you come in, definitely is a weight loss med care office, left immediately.

Do NOT go here. They do not care if you are in pain or not. Went in for a UTI, and the antibiotics…read morethey prescribed are not working- and they refused to call in different one.

Made appointment for 6:13 online. Filled out all forms and came in. You have to pay for your copay…read moreor any amount upfront before you're seen. Waiting for more than 45 mins. I have been to other ones. This is my second time visiting this place and I don't think I'll return. Not much service or care. This facility is new compared to other locations. Please be advised that the care may not be what you're expecting. Better to go to emergency room than coming to wait for a long time to be seen for your issues. Dr. Spent less than 5 minutes with me. Hope they can improve the service and their operations.

This clinic was a godsend. I had a UTI and needed treatment urgently…read more It had just opened, 8:00am, pouring down rain and when I entered Receptionist Christina greeted me and allowed me to give a specimen before I'd even checked in. My Check-in was fast since I'd been treated there before for a sinus infection. Nurse practitioner, Justin Nichols was personable and professional-- explained my specimen showed white blood cells, would be cultured, then checked my kidneys for pain and prescribed an antibiotic. Best experience--

Im no longer going to this urgent care. I've had enough negative experiences. The PA are on a power…read moretrip and completely rude. Way to expensive to constantly be let down leaving with issues unresolved. I had zero issues with Adam but anytime I've seen any other PA its been a very bad experience.

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

Very quick and attentive. Put me at ease and helped me. Tests were performed without delay. They…read morehad my records and reviewed them with me. Very thorough.

This place is a joke! The system allows you to book appointments when they are closed for lunch…read more Then after waiting, we found out there is NOT a Doctor onsite. A total waste of time. They deserve 0 stars.

Process was very fast and they made sure I was taken care of. The office is also extremely clean…read moreand they even offered me water.

This is our experience:…read more Prescribed father meds for a sore on his foot that had instructions for putting in eyes My mother didn't get her cough prescription so had to call Dr and make another trip to pharmacy I was missing one of my prescriptions, again had to call and make another trip to pharmacy xray results require a visit to review Lab results require a visit to review Prescriptions sent to wrong pharmacy Prescription was to take 1/2 pill but we were given capsules not tablets No refills on any prescriptions -only 60 days then need another appointment Over an hour wait when we had appointments Asked for home care for father and was told we need to make another appointment which turned out to be a referral for physical therapy (Dr had just seen him already recently) Don't see all medications on portal Father saw her 7x in 4 months - initial exam, lab review, knee pain, 3 month follow up, lab review, back again for knee, then required a visit again for home health care referral Simple portal message would have been sufficient instead of all these appointments. I went in for a prescription and told Dr I don't want it prescribed for 1 month when new insurance kicked in. When I called a month later for prescription, was told I needed another appointment! On a side note, Dr was nice and treated my family good, but due to the many appointments and miscommunications with meds we decided to see another Dr.

Awesome people. Dr.bagdure listens and ask lots of question to get to the problem she is amazing…read moreand i definitely recommend her! Ashley and Amy are amazing they do a lot and are so sweet. Ashley always makes me smile and Amy always gives me an awesome goodbye and smile! Love them all!

Dr. Mohammed Urrehman, MD is gentle, kind, a great listener, offers his advice and opinions while…read moreensuring you feel heard and cared for. My first experience with Dr. Urrehman was a video call for my lab and mammogram results. I loved that he was so gentle speaking and kind. I needed that in that moment and reassurance. I love that he's conservative where he can be and aggressive with treatment where necessary. He's the perfect balance Dr and I'm so appreciative to see him. Today, I had more labs and instead of just drawing labs (it was for a follow-up lab work), he took his time and went over all my options and concerns. The staff are pleasant and helpful. I haven't had a negative experience here the few times I've come in.

couldn't ask for a better experience . if i was able to give more stars they would have 10 . you…read morefeel at home at this office not like being at a doctors . this is how it should be with all offices but unfortunately this is the only one that makes me feel at home.

In my book, Dr. Modi is the best primary care physician . I think he is smarter than some other…read moreprimary care physicians I have had.

Express Family Clinic - Allen, TX (Dr. Parihar & Dr. Modi) I…read morestrongly recommend thinking very carefully before choosing this clinic. Front office and access to care The front desk and phone management are some of the worst I've experienced. They rarely answer calls, don't seem to distinguish between urgent and routine issues, and give conflicting instructions (telehealth vs. "come now") within minutes. When I was calling repeatedly with serious symptoms--itching, jaundice, and clear concern about my liver--they still didn't treat it with urgency or help me reach the doctor in a timely way. My experience with Dr. Parihar I initially went to Dr. Parihar based on a recommendation. I had ongoing stomach issues. During my visits, a lot of the conversation drifted to unrelated topics (like food) rather than focusing on my symptoms and history. He ordered a breath test and urine test, but no stool test, and diagnosed me with amebiasis, supposedly from a trip to South America three months earlier. He said this condition "does not exist in the USA" and prescribed a 15 day course of Flagyl (metronidazole) without having done bloodwork first. After about 4 days on Flagyl, I developed severe nausea. By days 8-9, I started turning yellow and became extremely itchy--clear signs of jaundice. I repeatedly called the clinic, told them my symptoms, and still had trouble getting timely access to the doctor. Dangerous delay and lack of follow up When I finally saw him, he seemed unsure why he had prescribed Flagyl and again asked when I had traveled. He then ordered blood tests. I did the labs on Wednesday and got the results Thursday afternoon--my liver numbers were 5-6 times the normal range. I called the clinic multiple times that day. Despite these alarming results, I did not hear back from him. The next morning, I finally got an appointment and was told to get a CT scan. I completed the CT the same day. The radiologist considered the findings serious enough to call Dr. Parihar directly. Even then, I received no call from him that evening, despite calling the clinic several times between 4-5 p.m. The next morning, the imaging center emailed me my CT report. It showed a lesion in my pancreas, which understandably caused a lot of fear and stress for me and my family. How I finally got proper care I shared the report with friends and family who are physicians. They advised me to go to the ER immediately. My now PCP (a friend I wish I had gone to from the start) directed me to Baylor Scott & White in Frisco and coordinated with a gastroenterologist there. At Baylor, I was admitted, had an MRI, and was ultimately diagnosed with an autoimmune issue. They created a clear treatment plan, and the care from that point on was excellent. I felt heard, informed, and safe. In the meantime, Dr. Parihar left me a voicemail suggesting I see an oncologist and get a biopsy. Given everything that had already happened, I chose not to continue under his care. What I learned from this experience * Question long antibiotic courses: If a doctor prescribes antibiotics for more than 3 days--especially something like Flagyl--ask what specific tests or evidence support that diagnosis, particularly if no bloodwork or appropriate tests have been done. * Choose an accessible PCP: Your primary care doctor should be reachable when you're sick, not only when it's convenient for the office. If the staff constantly says "he's busy" while you're calling multiple times with serious symptoms, that's a red flag. * Take your symptoms seriously: If you feel something is very wrong--like jaundice, severe itching, or rapidly worsening symptoms--don't wait for a non responsive clinic. Seek urgent or emergency care. Bottom line This clinic cost me 4-5 weeks of time, significant stress, two nights in the hospital, and substantial medical bills. More importantly, I felt unsafe and unheard during a serious health issue. I would urge anyone considering this clinic to be extremely cautious and to find a physician whose staff is responsive, whose decisions are grounded in appropriate testing, and who takes your concerns seriously.