I recently had to bring my almost 3-year old son for a blood draw. Alicia was amazing with him! She…read moretalked to him the whole time, helped keep him calm, and was quick and efficient with the draw itself. Barely left a mark! I made the appointment online in advance, and followed the automated check in on my phone and at the kiosk when we arrived. We were seen as scheduled, only waited a couple minutes after checking in. Overall a great experience!

Wait time is LONG even with an appointment. I waited 45 minutes past my scheduled time twice now…read more However the phlebotomist did a good job which is the only reason I'm giving another star to make it 2 stars. Be prepared to wait no matter what. The waiting room is also tiny and filled with stand by people which is inconvenient when you have a scheduled appt and end up waiting outside the doors because there's no where to sit. They just need more staff and a bigger room to keep up with the amount of patients.

The receptionist and Alma who drew my blood for testing were very nice, friendly, and helpful. It…read morewas a busy office. I had an appointment but I was in the office 3 hours early, therefore the receptionist told me go ahead check-in on the machine and wait in the lobby until call. The wait time was an hour which wasn't bad at all. Alma was sweet, and smiled beautifully as greeting the patients. She was fabulous and comfort me through the whole process. Thank you very much to the receptionist (I forgot to ask for her name) and Alma. The staff here in this office was working very hard to accommodate many walk-in and appointment patients. Kudos to their great work.

I rarely leave negative reviews, but my experience with Labcorp was so disappointing that I felt…read morecompelled to share it. The customer service was incredibly rude, unprofessional, and completely unhelpful. I understand that anyone can have a bad day, so I gave them the benefit of the doubt and returned for a second visit, hoping my first experience was an isolated incident. Unfortunately, the second experience was even worse. I've never been treated so poorly by a healthcare provider. Instead of showing empathy or a willingness to help, I felt like I was an inconvenience. Courtesy and professionalism should be the bare minimum, especially in a healthcare setting where patients may already be stressed or anxious. I sincerely hope Labcorp addresses the way patients are treated because no one should have an experience like this.

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

After the Baylor provider made me wait over 2 months, I was able to get a next day appointment with…read moreRick Templeman at the North Texas Family Health & Wellness clinic. I felt comforted to know I had someone I could count on and trust, we talked about adjustments I could make to my routine that would help my symptoms. Bedside manner is good, but expertise is so much better. As an overeducated RN, I look for someone who relies on science, doesn't throw meds at every issue, and who obviously cares about me. I am grateful NOT to have gotten in to see the provider at Baylor Scott & White, because I am so thrilled with the care I received today and know I can look forward to.

Have been seeing Rick for many years and honestly didn't think I could love him and Patti anymore…read morethan we already do. The love, care and special attention they give to their patients is just so very very special. Rick listens to you and goes out of his way to help you no matter how busy he is or how big your need is. Patti also goes above and beyond.... You can feel her smile even on the telephone. When I needed help with my mother in law during her last years with us it was Rick & Patti who became the "Calvary". I just cannot put into words how much they mean to our family. Finding "North Texas Family Health" will be the best choice you've ever made. A++++++

I took my husband for a very specific blood test that had to be sent to California. Barbara took…read morehis blood and was great! He has CIDP and has become a "hard stick" since then. She did a great job and was so friendly, helpful and kind. If we need these services again, this is where we will go. Also, we made an appointment for 1:00 and checked in 10 minutes before. We were called in to her office at 1:00! Very impressed.

So many people only take the time to write a bad review...This was one of the easiest processes to…read moreget my blood drawn I've ever experienced so far, so I've got to leave my thoughts about it. I had originally came in on a Tuesday and the small lobby was completely packed! So, I came back in the morning, and it was a complete opposite scene. The technician, Nae was very nice and respectful. She made the process quick and as painless as possible. The self check in kiosk is pretty self explanatory as well. I just can't bring myself to rate 5 stars because the facility feels a little outdated, a bit messy, and I couldn't help but cringe as I opened up the urine drop off and it was FILLED with other client's pee cups. Also, there is no signage outside of the building so I drove around the parking lot until I finally realized that it was INSIDE Tom Thumb next to the pharmacy. Overall, I have to admit I would probably return here again to get blood work done because Nae was so good at her job. I am such a big baby when it comes to needles and she made me feel comfortable.

I know most people have trouble with this clinic but honestly if you are a prepared and respectful…read morepatient they will work with you. I got excellent advice when I wasn't able to pay a large amount for my lab work and still ended up getting most of those labs done for less than what it was supposed to cost in the first place. please be aware of their time and multitasks that they go through day by day.

We just moved to the area and needed blood work for our visit back in DFW, so chose Labcorp at WNJ…read moreHospital. It was great. The two ladies were extremely nice and professional, not to mention friendly, which is exactly what I expected in Sherman. My husband was in and out quickly, but my veins wouldn't cooperate, so mine took a little longer. The tech was super nice and careful and didn't jab or dig just went to a different vein. I've had blood drawn many times and she was super careful and tried to keep the pain to a minimum. I will certainly use them in the future and would not hesitate to recommend them. There was an elderly couple there that did not have their paperwork with them. They were treated nicely and advised to contact their doctor for faxing over the paperwork. 5 Stars may not be enough!

Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

Takes forever to get in to your appointment/walk in. Go somewhere else not worth it at allread more

Bre took amazing care of me! I was in and out. Booked online and checked in on my phone. Didn't…read morehave to touch anything anyone sick maybe had.