I had an 8:40 AM appointment that showed confirmed in the Quest app, but when I arrived, it wasn't…read moreshowing in their system. I was told I would need to take a 9:30 AM slot instead, which was frustrating but manageable. Unfortunately, it then turned out they did not have my doctor's lab orders on file -- even though my doctor's office had faxed them twice over the past two weeks. I was told their fax system can sometimes take several hours to process, which sounds more like a technology issue than a staff issue. The employees I interacted with were polite and professional, and I don't believe this was anyone's intentional mistake. However, it was still very frustrating to rearrange my morning and lose my original appointment due to system and communication gaps. If your visit depends on faxed orders, I highly recommend calling ahead to confirm they've actually been received before arriving

I went this morning at 9:00 I had an appointment at 9:10. I got there checked in and immediately…read morewas taken back. Harrison is who did the blood draw and he was fantastic! Personable and so good the stick didn't hurt or leave a bruise! 10/10 would recommend!

Baylor Scott and White Hospital is our favorite Hospital to go to when needed. Always Been Going…read morehere for 10 years now. They are Very caring, Honest, Trustworthy Plus the staff are incredible. Especially "Kim" in the Radiology Department. She is Absolutely The best in the Business. She's definitely a Breath of fresh air To Deal with too. Caring, Answers all of our questions when we have questions Very Nice person as well.

I don't like going to urgent care. Or er. Or really any doctor, because, I have systemic lupus, and…read moreit's a very complicated disease. No two patients are the same, but yet they treat us like we are all just making stuff up, or it's not our lupus. So, after 5 people, one being a nurse, tells me "you need to go to urgent care" I'm like...Here we go, to the circus. Of yet another doctor, who will dismiss, not listening to me. I have lupus outbreaks, that look like shingles, bug bites, blisters etc etc. I have both CLE and SLE (skin lupus-systemic lupus-usually just saying systemic, because skin is your systemic ‍) I make an appt. At this dirty place. At 5:40pm, my husband asked, "can you make it earlier?" I call back, and I ask "is the doctor knowledgeable about systemic lupus, and can I have an earlier appt please?" She put me on hold for a few min. Came back, said "yes" to both. So, cool. Get in the car, drive up there, it's 4:20, and someone gets called before me, I'm like "neat, glad I came at 4:20pm for an appt". Not out loud, but in my head. Soooo, at about 4:50 ish, I get called back. I hear a couple of people just shooting the crap. Outside in the nurses station area. And I hear someone being really crass, super crass, and I'm like "god, please don't let this be my doctor" duhhhh duuuuuu It's is. She walks in. "Let me see yo bug bite". Ummm it's not a bug bite. There's NO fing indication it's a bug bite, ITS NOT A BUG BITE. I'm here to see if I have a fing infection in my lupus sore on my leg. She's like "ok then it's yo lupus. Aren't you on steroids already?" "No, I'm not, because I'm allergic". "Oh ok" she just rolls her eyes, I'm like "is it infected? Can you please check for infection?" She said "there's nothing to test, there's no oozing or anything to swab" ummm it's called a regular CBC that you can do. To check and see that my WBC isn't skyrocketing. But no, heaven forbid we actually do something that would actually make sense in the medical field. A cbc! No, we aren't going to check you for infection. Even though you're here for a potential infection. She's like "I'll give you antibiotics..." I said "I can't take oral antibiotics, I'm susceptible to cdiff" and rolls her eyes. Leaves room. Just out there talking crap, about me? I dunno, couldn't hear clearly. I've been here well over an hour, I'm irritated, and dismissed as always. So, I walk out and need to use the restroom, and I reiterate "is this infected?" She just was like shrug. Okkkkk. So, come home, cry for about 2 hours, and just go on with life, because doctors really just don't care anymore. They don't listen. They don't have compassion, empathy, kindness, good bedside manner, and I still don't know if I have an infection. Probably just picked up a virus or something due to uncleanliness. I highly suggest going anywhere, but here. I would have rather waited 7 hours at the hospital to get a fing answer, or at least a doctor who would listen and get an answer, but let's be honest. They don't care either. I'm waiting for my 8 month wait referral appt to a specialist, but in the mean time, I guess I'll just have to suffer in silence, and I dunno, walk around with an unknown infection. Just living my best life. Where are all the compassionate doctors who actually do their jobs? Not here. Not there. Not anywhere now a days. Like why be a doctor, if you give zero f's about your patients, or helping them figure it out? Isn't that what you get paid for??? It's a joke. Go anywhere, but here. Dunno where to tell you where to go, because no doctor really seems to care anymore. If you're scared you have an infection, definitely do not go here, you're more likely to leave with one, if you didn't go in with one. And you'll just pay for nothing. Pics of my "bug bite". That's what my discharge papers say.

Monica checked me in very nice and friendly, super sweet and friendly, answered all my questions…read moreand offered water in the sitting area

From the owner: Texoma Medical Center (TMC) is an acute care hospital with a medical staff of more than 200…read morephysicians. The main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth metroplex and just south of the Texas/Oklahoma border. In addition, Texoma Medical center operates a number of locations throughout the Texoma region.

I only gave this hospital a one star because I couldn't give it a quarter of a star! I went to…read more urgent care center with a head injury and sat unattended in the treatment room for hours, even though it was dead in the late afternoon. The doctors and nurses sat around talking and laughing while no got attended to. I went in with a head entry and they did not clean my wound! Do not ever go to this hospital! They are absolutely the worst and you will leave in bad shape! Now one year and three months later, they are trying to extra money for my visit. They should be paying me. My wife was furious at the time that they did not clean my wound even though they said it was necessary and that they would!

I would give this hospital a minus zero rating . My adult daughter was in the ER last night and…read moretreated with total disregard by nurse Tamara S. My dsughters diagnosis was Vertigo and UTI. The ER MD apparently forgot to call in her prescriptions. She called the ER the MD is refusing to call in her prescription for the Vertigo. Vertigo making her a fall.risk she was left alone for hours .Nurse standing at the nurses station talking about how slow it wad and there was nothing to do. They also allowed her to drive herself home while in having active Vertigo but her and others on the roadways in danger.this is a horrible hospital . Don't go there

I was so impressed by the whole staff from the young man at desk to the Nurse and doctor and the…read morelady that came in to do that cat scan. We went to TMC 1st around 10:00 Monday night and at almost midnight still had not had anything done but basic questions and a urine sample. At with room FULL and a staff that was had the attitude I am just here for a check. We as well as a couple others gave up and left. After the 2 hours we were told it could be at least 6 to 8 more hours before they would see us. So my wife decided to call here and was told no wait come on in. So we got there very nice place very clean. It was just a matter of a few minutes from filling out the paperwork they got us to the back and Ray Lynn took great care of my wife. And then doctor Blake came in very professional and nice. Even with all that was done we were there only about 2 1/2 hours. They did find she had a kidney stone got her on some antibiotics and something to help with the pain. Got us on our way and back home before we would have not yet even been seen at TMC.

I will not be coming back here ANYMORE. They didn't take me seriously at all. They gave me a…read moresteroid shot and took X-rays. One thing that made me decide to not come ever to this ER is that the nurses asked me if I was trying to be pregnant or if I could be and I told her yes to both and told her everything I have done at home to figure it out and still didn't care and just took the pictures. Yes I know they are not obgyns but at that point you would think they would have tested me through blood testing before taking X-rays on me. MIND BLOWING HONESTLY

Wanted to touch base with TMC and thank Robert ( Nurse). Who ever time I have been there took a…read morepersonal interest in my care.The call from the staff to transfer me there has always been tremendous. The Tech's has alot of responsibility. My Dr said I believe the Psychiatic Nurse practitioner was also helpful.i believe her name was Cindy. Although there is no one who was responsibility but me and the group I was referred to.The did not keep my referral for the Dr with the county.. The overall care was strong and TMC did try to keep me updated with my discharge. Emily ( Social worker) great...as I mentioned in my first post. Food was great and very helpful music and art therapy. .. much appreciated all done. AL Latchaw

Hello My name is James Brown and I was a patient in this facility…read more I was not treated with the dignity & respect that someone with my diagnosis deserves. I Requested to speak with leadership to address concerns and was only given lip service. I was never able to speak my concerns to anyone. If this facility truly cares about patient care, you will reach out to me to discuss my grievances. Respectfully, James Brown