Very nice quick and kind people. Had to get a rapid test for cruise we thought for plane but that's…read morefor coming back from cruise. So n California getting another rapid for cruise! Already vaccinated but still having test done? Number 6 times for me???

Just want to let all seniors know that they do not take Medicare or any Medicare Advantage plans…read more If you are older go down to the ER at Sherman. They are affiliated with TMC and they will take care of you.

I've gone to this urgent care 4 or 5 times over the years, and they're always kind, attentive, and,…read morewell, urgent. I never wait there more than a few minutes past my appointment time. Really like being able to schedule via the web or app. I tend to get a couple of sinus infections a year, and they are always focused on treatment that will get me well quickly. Highly recommended!

For being a Baylor Brand I expected better efficiency or at least correct care. I brought my six…read moremonth old daughter in for an ear infection, cough, and fever. We saw PA Fakkel after waiting a long time! We rushed over to the pharmacy only to be told that the dosage on her amoxicillin was extremely incorrect. The pharmacist said he wouldn't even give it to his toddler but yet this provider prescribed it to my six month old baby. The pharmacist called the office only for it to be closed. The pharmacist was my angel and my saving grace. He had to re-calculate dosage based on her height and weight. Something that the provider should have done. Instead, I waited at the pharmacy with a screaming baby. I went to this urgent care because original pediatric urgent care was closed, at this rate I'd rather take my daughter to the ER and pay a higher deductible than risk an incorrect medication ever again.

It was a quick process and they took good care of my wife. I would highly recommend this er when…read moreyou need it.

I was so impressed by the whole staff from the young man at desk to the Nurse and doctor and the…read morelady that came in to do that cat scan. We went to TMC 1st around 10:00 Monday night and at almost midnight still had not had anything done but basic questions and a urine sample. At with room FULL and a staff that was had the attitude I am just here for a check. We as well as a couple others gave up and left. After the 2 hours we were told it could be at least 6 to 8 more hours before they would see us. So my wife decided to call here and was told no wait come on in. So we got there very nice place very clean. It was just a matter of a few minutes from filling out the paperwork they got us to the back and Ray Lynn took great care of my wife. And then doctor Blake came in very professional and nice. Even with all that was done we were there only about 2 1/2 hours. They did find she had a kidney stone got her on some antibiotics and something to help with the pain. Got us on our way and back home before we would have not yet even been seen at TMC.

I have had many procedures done at Baylor Scott and White Surgical! Always got top notch care! They…read morealways explained everything very well from the anesthesiologist coming in to introduce himself to the nurses that will be back with you! I'm deeply sadden they won't be doing Medicare/medicaid anymore

Re: Pam ~ Radiologists…read more Went in for a sonogram. Had the pleasure of meeting Pam the Radiologist. She was very kind, and attentive. I was comfortable during the entire procedure. It was done in a timely manner and I was in and out within a very reasonable amount of time. Thank you Pam and the entire team here. #ShermanTexas #GraysonCounty #04-24-2024

Used to be great and I really like Dr. Justin. However the office staff is now unprofessional and…read morerude. in May I had to call three times to get prescriptions actually called in to the right place, I was polite, patient, waited a week between calls to check on it so it was about three weeks before it was resolved. I left a message to ask a question of the doctor and three weeks later still no answer. When I called to cancel an appointment two days in advance and set up an appointment for an injury that required urgent care I was met with short, snappy, unprofessional communication. Clearly Amelia was annoyed to talk with me and yelled at me that she has put in a million pre authorizations for medication prescribed and she refused to do it this time when it was prescribed and she received the request. I let her know I can see I am annoying her and I am good and ended the call. This person called my phone number three times and left a very rude voice mail telling me she would "let Dr. Justin know about this phone call." Hopefully they have recorded monitoring and he can listen to the call and hear how she talks to patients. Also, I can leave a doctor office if they have a terrible office staff if I choose. I shouldn't be harassed by the entitled office staff that refuses to do their job and instead calls me to attempt to scold me twisting the conversation as evident by the voicemail she left. Now 6/26 I got a letter dated 6/15 that they are choosing to drop me as a patient, of course it's received over ten past when it's dated. I highly recommend just staying away unless you enjoy a dumpster fire office.

Initial visit with my mother visiting this place was horrific and extremely disappointing and very…read moredisrespectful. The walks in and introduce himself and in the same breath tells me I did not have to come. He comes in with a female co-worker who did not introduce herself and had a very mean look on her face. During the visit the doctor named Jason asked my sister if we were half siblings. I advised him people who have grew up in Sherman knows anything worse than a cold you have to go to Dallas. Anyone who care about your elderly mother would want the best care. I asked about a medication for mental issues used for pain and the response was --"she (my mom) was on it when she came to me. Wrong response. No assessment no plan of action. Move my mother to a professional doctor who assess her medication, came up with a game plan for all ailments, and recognized the cognitive issues with having an actual long conversation with my mother. If you want quality, and a place an African American man and family is treated with respect and a little courtesy don't go to this place. And for those who know me it took much effort to stay calm with the half sibling statement. Wish I could give zero stars.

COVID-19 Patient I…read morewas admitted to MICU 10/31/20 through the Emergency Department with COVID . I am discharging home tomorrow , Praise GOD. The care I received from this team of Nurses was the best, I'm so inspired by the love and compassion given to me during my stay. As a Registered Nurse of 22 years myself, I'm forever grateful to the the COVID UNIT team in MICU. I can't thank you all enough. Jodi Hamilton

Nurses and techs great. There for 3 days. Never saw a Dr. The NP was a poor listener. Left more ill…read morethan when I arrived. Was glad to get out of that place.

Horrible food, poor quality. Long wait times for Dr's and…read moretests Seems like specialist Dr's aren't available on weekends. Small, old room tv's. Cold shower water and old dated bathrooms in patient rooms.

Mom got taken here by ambulance. She swears she was assaulted during the intake ordeal…read more This woman is 80 years old, on Social Security and has more money going out than coming in. The RUDE outsourced billing department was arguing with me as to WHY she was denied for Charity Care help with the bill she was forced into. Not even going to talk about how the Social Workers disappeared and the nurses argued with me saying that she was under a 5150 when she wasn't. STAY AWAY FROM THIS PLACE if you value your elders!!!