I once had a horrific experience here but after changes were made I've returned multiple times…read more I've had great experiences since and continue to return

I have been at this Urgent Care a few times and I think the staff is very professional and very…read morefriendly. They do an excellent job and I feel like Pottsboro is lucky to have them in our community.

The blonde front desk associate with all the pink at her station (Danna) is super unprofessional…read moreand rude. Doesn't make eye contact with you, speaks to everyone else instead of you, and I've NEVER seen her smile. her alone has convinced me to move to a different Dr and after yet another unpleasant day with her I'm thinking about moving my child also.... it's sad because Dr Klein has been wonderful with my kiddo and Dr McElroy was great to work with myself.

Dr. "Bob" McLeroy has been my general physician for many years- whatta guy! He and his staff are…read morenever less than 100% approachable and friendly. Kathleen is a shining example of that. Michelle Hacker, the Nurse Practitioner at the clinic, is wonderful as well. Bright, cheerful, professional and keen-minded.

We had good care. Was referred to ER from a local physician. Reception was polite and kind. The…read morewait was long; the waiting room was full. Other people clearly had more urgent need than did we. I appreciate good triage. Someday we might be the one who needs to go to the front of the line. We received good care. Every step of care was clearly explained. Care was taken to reduce pain during procedures. At discharge we were referred to a specialist who, upon viewing the minor surgical procedure done in ER, said, "where was this done?" We said, "local small ER." She said she was very impressed, care was just what it should have been but that 9/10 times when she sees ER follow ups, the ER has not followed best treatment practice. She said, excellent ER care. Kudos to our local ER!

Was admitted to ER, given chest X-Ray and was told it was distorted, given a CT and was told mild…read morebronchitis. Had to be taken by abulance to Munster to get CT, the paramedic that was in the back with me tried to show them how bad I looked on my stats there and back and she was dismissed, I tried to tell them all I was allergic to, did not listen and then tried to give me what I was allergic to. I demanded to be taken to UTSW were my lung team was and after some little person telling me it was not his monkey or his circus, I was finally life lighted while this same little person was telling me that insurance would not cover!!!!!!! Well I was in respitory failure when I reached UTSW, had 90% of my lungs covered with orginezed phemonia, and this was read from the ct and x-ray that was read incorrectly at Gainesville, I would have died if I stayed in Gainesville.

Hospital Visit For My Wife Was Absolutely Horrible. January 12th 2024 She Broke her Arm. Paramedics…read moreTool Her to W.N.J. Hospital In Sherman, Tx. The Emergency room Doctor Who Has a Very Strong Accent Also Waring a Face Mask. My Wife Said she Had to Ask Him to Repeat Certain Words and He Acted So Frustrated And Just Walked out of the Room. Might Add He Just Put a Sling on Her Arm Said That Was All He could do. She Decided to Check Herself Out of the Worst Hospital, And She Said He The Doctor Has No Bedside MANNERS. Good luck W.N.J Hospital. No Wonder why There's Been So Many Owners Of This Hospital. On the other hand. Baylor Scott and White Hospital is Totally Different. Very Clean and Great Staff There. Highly recommend Baylor Scott, And White. In Sherman, Tx.

Always nice and professional! Like all hospitals it can be a hit or miss but I've been there…read moreseveral times and they haven't missed!

The staff here is great and the clinician always remembers what's going on with all the members of…read moremy family. I love having this clinic in my neighborhood!!!

From the owner: Celina Family Practice is a full-service facility, focusing on comprehensive care for the entire…read morefamily. When you establish a relationship with a primary care provider, you are partnering with a medical expert who is committed to improving your health and life for the long term.

I was so impressed by the whole staff from the young man at desk to the Nurse and doctor and the…read morelady that came in to do that cat scan. We went to TMC 1st around 10:00 Monday night and at almost midnight still had not had anything done but basic questions and a urine sample. At with room FULL and a staff that was had the attitude I am just here for a check. We as well as a couple others gave up and left. After the 2 hours we were told it could be at least 6 to 8 more hours before they would see us. So my wife decided to call here and was told no wait come on in. So we got there very nice place very clean. It was just a matter of a few minutes from filling out the paperwork they got us to the back and Ray Lynn took great care of my wife. And then doctor Blake came in very professional and nice. Even with all that was done we were there only about 2 1/2 hours. They did find she had a kidney stone got her on some antibiotics and something to help with the pain. Got us on our way and back home before we would have not yet even been seen at TMC.

I will not be coming back here ANYMORE. They didn't take me seriously at all. They gave me a…read moresteroid shot and took X-rays. One thing that made me decide to not come ever to this ER is that the nurses asked me if I was trying to be pregnant or if I could be and I told her yes to both and told her everything I have done at home to figure it out and still didn't care and just took the pictures. Yes I know they are not obgyns but at that point you would think they would have tested me through blood testing before taking X-rays on me. MIND BLOWING HONESTLY

Baylor Scott and White Hospital is our favorite Hospital to go to when needed. Always Been Going…read morehere for 10 years now. They are Very caring, Honest, Trustworthy Plus the staff are incredible. Especially "Kim" in the Radiology Department. She is Absolutely The best in the Business. She's definitely a Breath of fresh air To Deal with too. Caring, Answers all of our questions when we have questions Very Nice person as well.

I don't like going to urgent care. Or er. Or really any doctor, because, I have systemic lupus, and…read moreit's a very complicated disease. No two patients are the same, but yet they treat us like we are all just making stuff up, or it's not our lupus. So, after 5 people, one being a nurse, tells me "you need to go to urgent care" I'm like...Here we go, to the circus. Of yet another doctor, who will dismiss, not listening to me. I have lupus outbreaks, that look like shingles, bug bites, blisters etc etc. I have both CLE and SLE (skin lupus-systemic lupus-usually just saying systemic, because skin is your systemic ‍) I make an appt. At this dirty place. At 5:40pm, my husband asked, "can you make it earlier?" I call back, and I ask "is the doctor knowledgeable about systemic lupus, and can I have an earlier appt please?" She put me on hold for a few min. Came back, said "yes" to both. So, cool. Get in the car, drive up there, it's 4:20, and someone gets called before me, I'm like "neat, glad I came at 4:20pm for an appt". Not out loud, but in my head. Soooo, at about 4:50 ish, I get called back. I hear a couple of people just shooting the crap. Outside in the nurses station area. And I hear someone being really crass, super crass, and I'm like "god, please don't let this be my doctor" duhhhh duuuuuu It's is. She walks in. "Let me see yo bug bite". Ummm it's not a bug bite. There's NO fing indication it's a bug bite, ITS NOT A BUG BITE. I'm here to see if I have a fing infection in my lupus sore on my leg. She's like "ok then it's yo lupus. Aren't you on steroids already?" "No, I'm not, because I'm allergic". "Oh ok" she just rolls her eyes, I'm like "is it infected? Can you please check for infection?" She said "there's nothing to test, there's no oozing or anything to swab" ummm it's called a regular CBC that you can do. To check and see that my WBC isn't skyrocketing. But no, heaven forbid we actually do something that would actually make sense in the medical field. A cbc! No, we aren't going to check you for infection. Even though you're here for a potential infection. She's like "I'll give you antibiotics..." I said "I can't take oral antibiotics, I'm susceptible to cdiff" and rolls her eyes. Leaves room. Just out there talking crap, about me? I dunno, couldn't hear clearly. I've been here well over an hour, I'm irritated, and dismissed as always. So, I walk out and need to use the restroom, and I reiterate "is this infected?" She just was like shrug. Okkkkk. So, come home, cry for about 2 hours, and just go on with life, because doctors really just don't care anymore. They don't listen. They don't have compassion, empathy, kindness, good bedside manner, and I still don't know if I have an infection. Probably just picked up a virus or something due to uncleanliness. I highly suggest going anywhere, but here. I would have rather waited 7 hours at the hospital to get a fing answer, or at least a doctor who would listen and get an answer, but let's be honest. They don't care either. I'm waiting for my 8 month wait referral appt to a specialist, but in the mean time, I guess I'll just have to suffer in silence, and I dunno, walk around with an unknown infection. Just living my best life. Where are all the compassionate doctors who actually do their jobs? Not here. Not there. Not anywhere now a days. Like why be a doctor, if you give zero f's about your patients, or helping them figure it out? Isn't that what you get paid for??? It's a joke. Go anywhere, but here. Dunno where to tell you where to go, because no doctor really seems to care anymore. If you're scared you have an infection, definitely do not go here, you're more likely to leave with one, if you didn't go in with one. And you'll just pay for nothing. Pics of my "bug bite". That's what my discharge papers say.

I've had very good help here. I would come back if needed too. I would direct people here for care…read more All nursing staff and therapy staff and everyone are great here. The nursing staff and therapy staff have taken great care of me!