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Quest Diagnostics

3.0 (2 reviews)
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Baylor Scott & White Urgent Care+, Sherman

Baylor Scott & White Urgent Care+, Sherman

(14 reviews)

Baylor Scott and White Hospital is our favorite Hospital to go to when needed. Always Been Going…read morehere for 10 years now. They are Very caring, Honest, Trustworthy Plus the staff are incredible. Especially "Kim" in the Radiology Department. She is Absolutely The best in the Business. She's definitely a Breath of fresh air To Deal with too. Caring, Answers all of our questions when we have questions Very Nice person as well.

I don't like going to urgent care. Or er. Or really any doctor, because, I have systemic lupus, and…read moreit's a very complicated disease. No two patients are the same, but yet they treat us like we are all just making stuff up, or it's not our lupus. So, after 5 people, one being a nurse, tells me "you need to go to urgent care" I'm like...Here we go, to the circus. Of yet another doctor, who will dismiss, not listening to me. I have lupus outbreaks, that look like shingles, bug bites, blisters etc etc. I have both CLE and SLE (skin lupus-systemic lupus-usually just saying systemic, because skin is your systemic ‍) I make an appt. At this dirty place. At 5:40pm, my husband asked, "can you make it earlier?" I call back, and I ask "is the doctor knowledgeable about systemic lupus, and can I have an earlier appt please?" She put me on hold for a few min. Came back, said "yes" to both. So, cool. Get in the car, drive up there, it's 4:20, and someone gets called before me, I'm like "neat, glad I came at 4:20pm for an appt". Not out loud, but in my head. Soooo, at about 4:50 ish, I get called back. I hear a couple of people just shooting the crap. Outside in the nurses station area. And I hear someone being really crass, super crass, and I'm like "god, please don't let this be my doctor" duhhhh duuuuuu It's is. She walks in. "Let me see yo bug bite". Ummm it's not a bug bite. There's NO fing indication it's a bug bite, ITS NOT A BUG BITE. I'm here to see if I have a fing infection in my lupus sore on my leg. She's like "ok then it's yo lupus. Aren't you on steroids already?" "No, I'm not, because I'm allergic". "Oh ok" she just rolls her eyes, I'm like "is it infected? Can you please check for infection?" She said "there's nothing to test, there's no oozing or anything to swab" ummm it's called a regular CBC that you can do. To check and see that my WBC isn't skyrocketing. But no, heaven forbid we actually do something that would actually make sense in the medical field. A cbc! No, we aren't going to check you for infection. Even though you're here for a potential infection. She's like "I'll give you antibiotics..." I said "I can't take oral antibiotics, I'm susceptible to cdiff" and rolls her eyes. Leaves room. Just out there talking crap, about me? I dunno, couldn't hear clearly. I've been here well over an hour, I'm irritated, and dismissed as always. So, I walk out and need to use the restroom, and I reiterate "is this infected?" She just was like shrug. Okkkkk. So, come home, cry for about 2 hours, and just go on with life, because doctors really just don't care anymore. They don't listen. They don't have compassion, empathy, kindness, good bedside manner, and I still don't know if I have an infection. Probably just picked up a virus or something due to uncleanliness. I highly suggest going anywhere, but here. I would have rather waited 7 hours at the hospital to get a fing answer, or at least a doctor who would listen and get an answer, but let's be honest. They don't care either. I'm waiting for my 8 month wait referral appt to a specialist, but in the mean time, I guess I'll just have to suffer in silence, and I dunno, walk around with an unknown infection. Just living my best life. Where are all the compassionate doctors who actually do their jobs? Not here. Not there. Not anywhere now a days. Like why be a doctor, if you give zero f's about your patients, or helping them figure it out? Isn't that what you get paid for??? It's a joke. Go anywhere, but here. Dunno where to tell you where to go, because no doctor really seems to care anymore. If you're scared you have an infection, definitely do not go here, you're more likely to leave with one, if you didn't go in with one. And you'll just pay for nothing. Pics of my "bug bite". That's what my discharge papers say.

Quest Diagnostics - laboratorytesting - Updated May 2026

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