I absolutely LOVED the experience my family had with this urgent care.. from the easy online check…read morein - to the polite and helpful registration clerk - to the friendly, approachable, sympathetic, and encouraging physician It was just a great experience. We had the privilege of requiring care because our family of five was exposed to a strep throat infection. So our family which consists of three adults and two children were seen in less than 1 hour and we were engaged and updated throughout the entire process. To add to the complexity of my family you must also understand that all three adults in my family are registered nurses and have extremely high expectations of healthcare when it's being provided to our family. We discussed this urgent care visit and we are all just so impressed with this place that we will return to this urgent care at the moment that we have another concern. We will definitely be repeat patients here. We are sold with a front desk clerk who was awesome, the nurse, and the paramedic that Captured our vitals we friendly & efficient, and lastly, but certainly not least the awesome physician was so SO empathetic in his care & approach we are just overwhelmed by the superior quality of the care we received . I have wondered on many different occasions if physicians even care about their "bedside manner" anymore because it just seems sad because Everyone is in a rush and no one takes the time to be polite and listen anymore. But today I was changed and my family has been educated that awesome "bedside manner" DOES still exist. I will go to this place a million times over. I would trust this urgent care with any of my family for ANY condition. BOTTOM LINE: This facility cared about me, about my family, about my money, and about my time. I do not say this often but I am IMPRESSED.

I went because I was having chest pains. Doctor and nurse was nice. However they gave me aspirin,…read moresaid they couldn't find anything wrong and billed my insurance for 13k. I was only there about an hour. My portion of the bill is $900. Many items on the bill are duplicates. And $2400 for something regarding Covid screening??? Unbelievable.

My husband had a lump on his throat that was very concerning. Dennis and Dr. Hall went over &…read morebeyond to assist him far beyond the one urgent care visit. He needed a specialized biopsy & when his ENT and our primary care doctor failed to find a hospital that could do this type of FNA biopsy, Dr. Hall did. He followed through with contacting us for 2 weeks until the procedure was finally scheduled and done. Staff was patient with all of our phone calls & treated him with the utmost care!! Highly recommend this facility!

Exceptional overall experience with Oakridge Urgent Care appointment to treat my cough, sore…read morethroat, ear & sinus congestion and pressure. Clean, safe and inviting environment & facilities. Everyone was very polite, professional, courteous, and easy to work with. Easy online appointment with short wait time. Dr / P.A. / APN Christina Tolar was very good at listening, explaining and answering any questions I might have, and very knowledgeable in her medical specialty field. It's very obvious she & Oakrlodge Urgent Care staff / team truly care about the well being of their patients. She had great bedside manner. Thanks to the exceptional treatment & service I received from P/A Tolar and Staff / Team, I will definitely recommend to family, friends, business colleagues & associates. Sincerely, Jon G.

Very nice, greeted me at the door and immediately escorted me to a room. In and out in less than 30…read moreminutes. Super clean office too. I was impressed with the care and customer service.

I was pleased how quickly I got in to see the PA, Dr. Patti, how efficient and knowledgeable the…read moreentire staff was including the nurse assistant. I would definitely go back in a heartbeat.

Fast, efficient and caring…read more Thanks for the excellent care you gave my son. There was no wait, we were able to walk right in and get seen. Very thorough and competent staff.

Dr Talati & team are amazing! This ER Near Me is great for…read moreall ages - all staff have great bedside manner, attention to patient needs & they work quickly! The kids room is great too!

Dr R, her NPs, and nurses are fantastic. Her office runs like a well-oiled machine: on time,…read moreorganized, and always great at explaining what's going on with my health in plain English. The Dr and her NP's prescriptions have been spot-on every time -- effective, helpful, and with little to no side effects. Also worth mentioning: they've helped me in a couple of mini-emergencies, including after hours and even on a weekend. Also, and I can't believe I'm typing this... had to get my prostate checked on my last visit and it was honestly the smoothest and most surprisingly pleasant prostate exam I've ever had. Professional, respectful, and somehow even a bit fun. Didn't know that was possible. Lol.

Today I finally got smart and changed my primary physician from Dr. Lisa Buell. Despite going to…read morethis office for years, I have only seen this doctor once. The one encounter she was rude and rushed the visit. I always see Andrea, the NP, which was fine until they recently began messing up my prescriptions. She refused to refill medications that she prescribed and failed to pull records within the network. Every time I needed anything, there was always an issue. The office needs a whole makeover. Hoping my new doctor will be amazing. Don't go here unless you want to have long waits, lost prescriptions, and refusals for refills. I really don't know why I didn't change sooner.

This place is the BEST! They get you in very quick! The nurse and Dr are kind and caring. The…read morewaiting area is set up with cold water, coffee and a big nice restroom. Also a a children's wedding room equipped with books.. They are really the best urgent care I have ever been too! But the biggest asset is being able to MAKE AN APPOINTMENT ONLINE! I have spent 3 to 4 hours+ in other clinics. This is much, much better!

Excellent care, fast, efficient, and the staff is kind, compassionate, and supportive. The facility…read moreis nice, updated, and clean.

That office is so helpful! My son and I have used it several times. The provider stayed late to…read morefill out a physician release form that allowed my son to participate in a wrestling tournament. We are so grateful to have him right up the road!

I live in Granbury, but the closest urgent care is Tricities. We've been to this location a few…read moretimes in the last year and had a good experience. Not so much this time. When my son developed a sudden cough on a Friday night, I checked the website to make sure Tricities had rapid Covid tests (it said they did, right on the landing page), and then drove 45 minutes to get him checked out. When I walked in, I was directed to a posted sign that said the office was out of rapid Covid tests. Okay, fine. Annoying that only people coming into the clinic would find that out, but I could take him somewhere else for that part. I said I would just get my son checked out to make sure nothing else was going on. Then I was informed that due to a "new policy", I needed prior authorization from our doctor to have him seen because of our HMO plan. The reason I brought him to urgent care is because it's the weekend and his doctor's office is closed. Thus, the "urgent" part. What's the point of an after-hours urgent facility if you need paperwork from your regular doctor to be seen there?! To top it all off, the receptionist was curt, unfeeling, and seemed almost triumphant that as she pointed out each new piece of information. Some suggestions: 1. If there aren't any rapid Covid tests, then that information should be posted on the website, perhaps on the landing page that claims there are rapid Covid tests. 2. A new policy that affects a large group, such as those with HMO insurance, should also be posted on the website. 3. A receptionist with a shred of friendliness sure would be a nice addition to the front desk. I can assure you we won't be back.

Amazing doctor with everything great. Has great care, my experience was so amazing and had a great…read moretime I loved it.

I have been seeing Sarah since we moved to Texas in 7 months ago. I've never had a doctor who was…read moreso kind, listened, and truly feels like she cares about my health. My daughter sees Terri and she absolutely loves her too! she's made suggestions that have changed my daughters daily life. love this office!