I had an exceptional experience at Quest Diagnostics thanks to Phoebe. I was there to complete a…read moredrug screen for school and ran into an issue with the required form. Phoebe went above and beyond to help me get exactly what I needed. She was incredibly patient, kind, and reassuring throughout the entire process and made sure I didn't accidentally order a new test or have to reschedule my appointment. She even allowed me to stay an extra hour while I worked on getting the correct documentation, never once making me feel rushed or like an inconvenience. Her professionalism, patience, and pleasant demeanor made a stressful situation so much easier. I truly appreciate everything Phoebe did for me and wanted her to know how grateful I am for her help. She is a huge asset to Quest Diagnostics.

The whole staff was friendly and helpful. The cleanest medical center I have ever been. For our…read moreissue the price was fair and flexible.

I was having some chest pains (discomfort )for about 2 weeks, so I decided to try Baylor Scott…read morewhite in Keller. I stay in Haslet,Texas so I by pass medical city in alliance and chose BSW. From the minute I walk through the door I was treated by its evening staff with the utmost respect. I'm truly glad that I chose to go..I had some things that had been lingering I needed answer too. After being admitted and treated over night I'm very happy to know BSW Keller is available . I will give my approval to any of my friends and family to use BSW.

ER personal rude,specially PA Ann Thomas. Asked if my sister…read morewas really in pain , ..seriously

Cared for me so kindly when i was hella ill the nurse that took care of me was so reassuring and…read morekind. Would recommend!!

If could give 0 stars I WOULD don't come here will be…read morepaying outrageous prices might as well go to hospital get work done there they bill my insurance paid was 20,883.07 One time read for oximeter not left on patient is $751 one time blood pressure reading $603 Our patient responsibility is $3664.93 if you're trying to find a minor emergency, I do recommend Lake Worth minor emergency go with Dr. Scott or Dr. Hanley they will take care of and give refills

I don't have too much of an opinion about this hospital. I've only ever had outpatient surgery…read morehere, and gone to a few doctor appointments here. The parking downtown can always seem intimidating, but for such a big hospital in a crowded downtown area, the parking was pretty easy. I do wish that they had a sky bridge from the parking lot into the hospital like they did for the employees, but it was locked. That being said, I've had worse experiences at hospitals, but I don't really have a complaint about this one.

The Doctors & Nurses are on top of you minute you arrive. I…read morearrived Careflight Helicopter. Heart Attack. W.N. High Pressure Oxygen,, IV's,, care like you wouldnt beleive,,these folks really care.Sincerely WadeN. I had fluid on my body,,they had to push it off,, & they did,, I was there 5 days. Thank You Doctors & Nurses.

This place is amazing, our whole family has gone for random X-rays and stitches over the years, and…read morewe have a 10/10 experience every time. I'm a nurse at Harris and have recommended it to so many coworkers - staff is warm, friendly, and everyone we've interacted with has incredible bedside manner. Doctors have all been very relaxed, knowledgeable and compassionate, and the front desk lady makes you feel like an old friend. Pricing is super reasonable and straightforward, it's been cheaper and MUCH better quality than Breeze down the street. We are always out in 20-30 minutes from when we walk in the door, and we've left feeling taken care of and listened to. I make fun of my husband because he is low key hyped to go any time there's a reason to.

I was rear ended the other day and my lower back was hurting so, I decided to get myself checked…read moreout. I decided to come here because, it was conveniently located and the reviews were good. I walked in and there was no wait in the Lobby The Receptionist was so helpful to me when I filled out the forms. The Doctor was female and she was very nice, informative and understanding. I received an extensive exam and exray. There was nothing wrong with me just a few sprains but, the pain will run it's course. So, Thankful for their honesty and thankful that the Lord watches over me.I give all glory to God.

Quick. Good table side manner. Noticed I was in pain and adjusted accorsingly. Paperwork was…read morepainless

Beware of charges. I went here for an emergency. Everyone was very friendly and helpful. I felt…read morelike the doctor was trying to keep me longer than necessary and he even made me wait a very long time before he'd come check me for discharge even though no other patient was there. I waited to leave a review because I wanted to see what my insurance was charged. Over $40k! I have good insurance so thank goodness for that but holy cow! I'm glad I wasn't dying! That bill comes out to over $10k per hour. That's nuts!

I had my surgery done here last month and everyone's so kind and caring …read more I wouldn't go any place else .. Keep up the good work

Had 2 different stays here in less than 6 weeks and will never, ever return if I can help it. It…read moreused to be Medical Plaza and my father in law loved it then, but when we were in FW and needed an ER we went to where MP used to be and noticed the name had changed. We went anyway. All you really have to do, honestly, is walk in at 2-3 different times a day and go by the cafe (which closes at 2 pm!! and has little staff at other times), go by the waiting areas and just listen in and walk thru a couple floors and then do the same thing at Baylor and Texas Health downtown - both within 5 miles and you will clearly see the difference. Medical City is the only FOR PROFIT hospital of the 3 and it shows. Not near as clean , very little to offer people who need to stay for many hours on several days, parking is horrible, and our experience had us being charged (Medicare) for ICU rooms when we clearly were not in ICU and were not receiving ICU care (no dedicated nurse, no machines hooked up other than heart monitor strapped on which we walked around with on several floors, even went outside a couple times.......how is that ICU?). The bigger issues were testing equipment sitting everywhere in the hallway supposedly not working when we went for a nuclear stress test. The test was put off 3 times due to badly functioning equipment, then we had to stay an extra night (8 total just for a-fib which was being treated with meds only) just because someone couldn't read the test in a 4 hour period :-(( During that 8 day stay, my husband was skipped over 7 meals - he lost 13 lbs in that week because they would falsely have his scheduled for tests that never happened or got rescheduled and meal time had already passed. They even had in his chart a test scheduled on a Sunday! We all know random tests are not done on Sundays. We even overheard the nurses saying "why do they keep doing this stuff to this guy?" "they know we don't do tests on Sundays, I feel sorry for him." Then there was the 2 nights I left to go home when my husband was asleep about 8 pm and the front doors which was near the visitors parking lot - were LOCKED! I was told I had to go out the back where the employee entrance was and walk around the building........AFTER DARK.......DOWNTOWN!?!? Are you kidding me?? I was livid. There were a couple of good nurses, but just as many who appeared to be gabbing most the time and definitely had a chip on their shoulder if you asked for anything. During the 2nd visit for open heart surgery (not planned - told us we had to have it based on blockage seen thru angiogram (by the way - never get this test done if you can avoid it - get a calcium score test first or a different imaging test - shameless plug for excellent book that goes over alternative tests with less radiation and adequate information gained , just not the $$ they may want - read Paleo Cardiologist and have your eyes opened. You really need to know these things and not rely solely on the medical industry to do what is in your best interest. Also look into Dr Oracle ai program - awesome program accessible to all and used by many med students and physicians. Upon leaving this hospital on day 6 after open heart bypass surgery, the NURSE took my husband down to the loading area and put him in the FRONT seat (big no-no with airbags and open chest surgical healing) AND said there were no discharge instructions!! Seriously, a nurse told us this. I pulled the car out of the way for other people to get by, got out, left poor husband in car alone and went back up to the cardiac floor and asked about discharge instructions. The lady/nurse at the counter said "Oh, he never gave you one of these?" She held up a 7 page red letter typed cardiac care discharge instructions which had ALOT of things we needed to know about sleeping , sitting , coughing, meds, follow up time frames, etc etc etc. I said "no he did not, he said there weren't any!" and I grabbed it from her hand and left. I know the medical industry changed alot after Covid, but this is just ridiculous! Do yourselves a favor and ask and investigate and go inside and walk around the hospitals in your area BEFORE you need one!! Ask friends and famly - alot of them and get specific reasons why they liked or didn't like a hospital. Cute nurse NOT a good reason to go there. One toilet not working one day NOT a good reason to avoid that one. Be involved in your own life, your own decisions and your own medical care as well as that of your family members. Sadly it is a money driven field and many uninformed "clients" who would have no clue if they were being deceived..........unless they do a little digging and pushing when necessary. I pray your experience is better...........for everyone's sake.

Had an allergic reaction and they got me right in! This is the second time here that I had am…read moreemergency and they were so quick and attentive.

The following review is for my visit on 12/16/2024 @ 21:21…read more Friendly, Fast, and Efficient. I absolutely dislike anything to do with going to see a doctor, but this place takes care of business. The staff goes above and beyond explaining everything and take their time to treat you with care. I will only go to this facility from here on out.

Didn't have any long wait time, friendly and knowledgeable staff & doctor. Excellent care and…read moreoverall experience here.

A family member of mine visited this facility during 3rd shift (sometime between 2a-3a) this week…read moreand was treated terribly. They went in and was not greeted properly or taken seriously. The male nurse at the check-in desk made him feel as if he didn't belong there because he didn't "look sick." When my family member got to the back, he was given a breathing treatment and was left in the room over 20 minutes after it completed. He also told the healthcare provider that he hadn't eating in over 10 hours and they still proceeded to give him medication that needed to be taken with food. When he got back home, he was vomiting all over the place. When he got his diagnosis, the male nurse (same person who checked him in) was surprised! He shouldn't have judged a book by it's cover. Just because a person doesn't look well does not mean they don't feel well in their body! Again, he was made to feel as if he just wandered in there off the street. We have wonderful insurance (even if we did not, it shouldn't make a difference b/c healthcare providers should treat each person the same). This family member is a college student in his senior year and needed the help and what does he get? Mistreatment and prejudice! I told him to not visit this place again; at least not on the 3rd shift. The people there obviously didn't want to do their jobs! High reviews? How? I'm very concerned for my family member to get care being so far from home while in college. THIS is why I worry because of people like this! Shame on you, "Total" Care.

Had a run in with some anaphylaxis. The staff here for me back super fast and are all knowledgeable…read moreand attentive. Michelle gives shots and IVs so painlessly and quickly I wouldn't have known I got them if she hadn't insured I knew all about my care. The doc is also awesome. Came in to see me in less than 5 minutes and obviously possessed a plethora of medical knowledge. This being a delayed reaction, it isn't an easy case to identify and treat. Very happy I came here.