5 stars is an understatement. Great service, very professional, very helpful, and very nice…read more Who could ask for anything more?

Taking my kids to this location was the biggest joke. We came in at 7:30 PM when they were supposed…read moreto close at 8 PM. Rudely greeted at the front by both staff members. My kids were taking straight to the back for possible chickenpox. The doctor came in for less than 10 minutes said she didn't know what they had and referred us to their primary care doctor and were charged $410 for nothing. I'm confused as to what Urgent Care is really for. Since there was no actual attempt to try to find out what was going on with my kids. I got more of a shrug of a shoulder and told that I need to refer back to their primary.

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I went to Breeze (Based on a friend referral) May 8, 2026 due to a household accident which made…read morefor a nasty/bloody gash on my arm. There was no wait time and Lindsey (NP) and Shondreya (NCT) quickly got the wound cleaned, stitched, and bandaged. It's now 11 days later and the wound is healing nicely. I cannot say enough good things about this Breeze facility.

I have been here 5 times and each time I'm seen quickly and yet not rushed by the PA. I have been…read morelistened to and truly felt like a partner in my health. I actually prefer going here to my own Primary Care. I will be back if I'm sick again.

Misdiagnosed fracture. Seen June 3rd and advised nothing broken, only treatment is to ice, elevate…read more& rest then follow up with pcd in 2 weeks. Fast forward 2 weeks later...pcd recommended ultrasound which also resulted in ice, elevate & rest. Same day ultrasound performed my xray results were "amended" as fractured knuckle. So over 2 weeks of pain and discomfort, no cast and now possible surgery if bones don't heal. To top it off...no one bothered to call to advise the results of original xray were amended. I happened to review the bill online and found the updated results. Orthopedic doctor confirmed fracture was visible on original xray.

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

Very quick and attentive. Put me at ease and helped me. Tests were performed without delay. They…read morehad my records and reviewed them with me. Very thorough.

Based on my recent surgery last week: My surgeon and the anesthesiologist were absolutely…read morefantastic, all the nurses were fantastic, but there were a few inconsistencies. The discharge paperwork said to eat whatever I wanted, but the surgeon gave me specific guidance, a handout, on a full liquid diet until my post-op appointment in 3 weeks. I am following her guidance, of course, but the discharge paperwork should say something like: follow your doctor's specific instructions. Also, I did not receive a call checking in on my status after I was discharged. I did follow up with my surgeon's office via MyChart with questions and eventually received a call from her nurse helping me with some minor post op issues, but 5 days after my surgery. In the past, I thought someone from either the doctor's office or the hospital itself called to check on the patient within a day or two (from our prior experience with Texas Health Frisco). Also, my husband stayed with me in the room overnight and I had to ask the nurses for him to be provided pillows and blankets, that would have been nice if the nurses attending me would have asked If he needed anything or even allow a caretaker meal. When I stayed at Baylor McKinney to deliver our youngest daughter over a decade ago, they allowed my husband to have a meal or two per each 24 hours of my stay at the hospital. Since I was on a full liquid diet post op, I wasn't having much or anything and I don't think It would have cost a lot to allow the 1 family member staying to take care of me be more comfortable. I understand these are super minor issues, but I would say that would bring my review up to a 5. Overall, the hospital is very clean, bright, welcoming, all the doctors, nurses, and staff were very helpful, attentive and patient, and I would absolutely recommend your hospital to anyone.

Gave birth here in December and had a very good experience. The nurses in labor and delivery were…read morekind, attentive and supportive. Normally wouldn't eat at hospitals, but wow, they have great food! Husband and I enjoyed the celebratory dinners the following day which tasted like restaurant quality. The hospital itself was clean, new and visitors were always allowed.

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Dr. Franklin and his staff were great. From the time that I arrived to the moment I left I felt…read morelike I was cared for, which is invaluable in an emergency situation. I went in for suspected cardiovascular/BP problems and they were thorough, attentive, and understanding through the whole process. I would definitely recommend them for emergency care.

Staff was short to disrespectful to war veterans, staff tried to force people to play phone tag or…read moreuse secured messaging when the IT department doesn't support main stream computers like Mac OS. The doctor office expected me to find my specialist doctors and do all the grunt work when it is their job to be medical professionals. If your toxic attitude prevents are or harms patients it's a hypo-critic oath violation. All Veteran's should avoid this entire clinic . What can they do better well don't be toxic and lazy and follow your oath to cause no harm to patients!

Firstly, I want to thank every nurse and the providing doctor that assisted in my care today!!!…read moreI highly recommend this particular facility to anyone in need of care. Words cannot express how well my ER visit went today. Thank you all so much! I was at this location this afternoon for a work related injury. I cannot remember the name of the ER in-take nurse but she was so helpful, kind, empathetic, and knowledgeable. She did a fantastic job of getting me checked in and seen right away. Then I met Dr. Erin MacDonald Owens, she was friendly, caring, and listened to my concerns. She acted accordingly and facilitated my needs with Radiographs, oral medications given in hospital and prescriptions sent to my most convenient pharmacy. I then met the sweetest nurse, I apologize that I forgot her name! She helped me with all paperwork and assisted me in finding the correct information on my paperwork that I arrived with from my place of business. She was the best; so nice, very caring and stayed with me until I fully understood everything going on. She did not leave me until I had all questions answered. Thank you, to an amazing female nurse that comforted an anxious patient. Then I met Paul, he came in and performed radiographs of my Left elbow/forearm. He had the greatest personality, he even allowed me to joke about my veterinary career field. He was so gentle, funny, and put my mind at ease so I could continue with Dr. Owens's orders. After some time I met Brooke, whom fitted me with a sling to help comfort my injured arm. She made me laugh and is clearly very experienced in her field of medicine. I want to say thank you to the amazing team of nurses and Dr. You all greatly contributed to easing my mind and understand today's course of action.