New corporate ownership. The friendly knowledgeable staff all left early 2025, and it became a mill…read moreto churn out prescriptions. Staff has become cogs in a wheel with a less human touch. What they won't tell you is T-therapy shouldn't be a life-long treatment. Be careful.

Pretty disgusted with this place right now. It has been my experience that appointments and…read moreschedules mean nothing to staff. First intake visit went pretty much as expected but levels were not low enough to qualify due to previous treatments. Scheduled a second appointment. Second appointment was booked by staff as a 15 minute appointment. It took nearly an hour and a half to complete. The third appointment was the final straw when I was half an hour deep into a scheduled 45 minute appointment and hadn't been seen yet. When I asked if it could be completed in the next 15 minutes as I had to get my daughter to her basketball game, I was informed that I should have known it would be an hour and a half appointment. I would advise to find another place if you value your time.

Please consider seeking care somewhere (literally anywhere) else. I have never received worse care…read morein my life. I am not basing this on one experience, but several. This last visit was the last straw however. Why did I keep going back? Well, it's usually the clinic I can be seen at same day and it's very close to my house, so while care has never been too high of quality here, being a busy mom, it usually suffices when I need a zpack or for minor issues. The provider saw me on Monday & told me to call back if I developed a fever. I did so I tried to call. The phone number listed was not the correct clinic, so I had to be rerouted. Twice. After 25 minutes on hold, I still did not get the correct location but the person who answered this time said they'd give the provider my message. 24 hours go by, no call back. I then get a text with a link for a follow up telehealth visit. So seeing as I'm sicker now, I take it. I wait for the visit the next day and log in. It is with a random provider at a different location and they apparently had no access to the provider's notes from Monday so it was like starting over. After me telling her how my symptoms have gotten worse, she informs me there's nothing she can do beyond cough medicine (what?) and to schedule an in-person appointment. Super, super frustrating. I understand telehealth visits have limitations but there was zero effort to examine me virtually and felt almost as if she was just trying to rush me off the phone. I did not feel heard or well-cared for as I have in other telehealth appointments elsewhere. There is a severe lack of quality of care here. They have clearly given up. Please do not waste your time or money at any of these branches. Legacy ER is next door and 100% the extra few bucks. Lesson learned!!

2nd time using this location, and had to change my rating down to 1 star. I highly encourage you…read moreto go to any other place, at least a different location. Staff was entirely different from my first experience. The doctor is great, and I had no complaints towards her. She was very sweet and helpful. However her front staff was not that case. The lady that handles the insurance claims, is also the nurse prior to seeing the doctor. She gives major attitude and backtalks. She asked me the location of my Walgreens pharmacy. I told her on Midway. She said "ok" as if she knew which one. Never asked the address to confirm. After it was too late bc the doctor had already electronically sent the prescription, I find out she had sent to a Walgreens that doesnt even have Midway in its intersection. It's off Preston and Frankford. Had I not double checked, I would've never known where she sent it. After hours of not being able to get my prescription at my pharmacy, sick in bed, im told then i can just come get the written prescription. Which I had asked for, prior to leaving. Poor front staff can truly ruin it for doctors. Staff prior, was totally different. Also, front lobby, dirty. Not a single water bottle in the fridge for patients, unlike prior visit. TVs in there but all off. If it were just the doctor, id give higher

I have taken over 24 hours to process my interaction with Dr. Mallick yesterday and I hope that…read morewith my feedback, Dr. Mallick will truly take time to self reflect for future patients and for others to take this into consideration as they search for a doctor. I was really excited to meet with Dr. Mallick. He seemed like exactly what I was needed. I have chronic gut health issues (poor digestion, nausea, bowel issues) and he emphasized finding the root cause. This is just what I was looking for and after being so sick for 3 days, I booked a call with him. Looking back, I see similarities to my interaction on the call and the interaction we had in person. I scheduled the call, watched the linked video which looked good, he seemed to be the type of doctor I needed to truly heal. On the phone call itself, I briefly explained my issues and the call seemed a little bit rushed but I assumed he was busy, he is a doctor. I was handed to his receptionist and scheduled my appointment, he said to think of this first appointment as an interview. My husband, who took off for this appointment and my 1 year old son came with. The appointment begins and he talked a lot about the process, asked me some questions - but not with the intent to get to know me, understand, or to listen but because he was listening for the response he needed to decide whether to take me as a patient. During the appt, he told me he has ended consultations early in the past, once he learns that they are not the right fit for him. He asked many questions, some in repeat because he was making sure I was committed to his process and he made this very known. He seemed understanding of my son being there but when my son needed me for a moment (I was still listening, parents learn how to multitask) and said how "he will wait" before continuing. At the end of the appointment, he talked about the investment which for 4 months (which is what he recommended for me) it was $5600 and included everything such as supplements, future appointments, etc. When we started discussing financials, we felt pressure to sign up for their financing, apply right there, and we will be all set to start. We took time to privately discuss and I decided that I wanted to give Dr. Mallick the benefit of the doubt and asked if I can discuss some concerns with him. I didn't want to write him off without trying - this is about my health after all. I shared my concerns about how the interaction felt very different than I was expecting. I explained that I was seeking a human to human interaction, someone to truly listen to me, to take time to ask about what I was experiencing, and I asked for more transparency for what the treatment plan is which he doesn't usually share in detail as to not overwhelm the patient. He said he has had 3-4% of patients that would drop out of his process. He said "it's called vetting" to describe what his initial consultation is for. Reflecting back, I consider that a small percentage when the percentage of patients who likely walk away after this type of interaction are probably much higher. When I said that I was looking for someone to truly listen, he said "Didn't I listen when I was asking you questions about (XYZ)?". There is a difference between listening for the right response & truly listening to someone. He also said how the appointment can't be like "having a coffee and chatting". Which looking back, I feel that my concerns themselves were not only refuted but again, not truly listened to. We left without signing up for anything and I went home and sobbed and prayed to God for help. I felt like I would never find anyone to help me until, with the help of God's direction, I found Dr. Joel Miller, a functional medicine doctor that loves to serve and listen. Dr. Mallick, I hope you truly reflect on my feedback and the concerns that I see others have shared in the past. I also encourage others to read his responses to previous negative reviews.

He prescribed my medication too strong medication I needed 10 mg he prescribed 40 mg and another…read moreprescription for my blood pressure he doubled it I should have 25 he gave me 50 mg Then wants me to pay a $200 bill when I'm on a insurance he has always taken for zero cost..

I can't say enough about this business. Everyone there is so warm and welcoming. I had a horrible…read moretime trying to sign in and fill out the forms and the front desk employee was more than helpful and SO patient with me. The medical assistant was very informative and sensitive to my needs. The doctor explained everything in detail and treated me very respectfully. I hadn't been to an urgent care facility for many years and and found this one to be exceptional. I highly recommend FastDoc in Allen!!

I'm appalled. Our family has really appreciated this practice and used them many times - we've been…read morecoming back again and again, for efficient service and great providers. The new front-desk girl Mindy is determined to singlehandedly sink what was a once great practice, with her rude, impatient and openly abrasive attitude. If I can't do something so simple as verify insurance info over the phone before we come, we'll just go elsewhere. PROVIDERS BEWARE, your front-desk culture is going to KILL YOUR BUSINESS. Where has customer service gone in medicine? It's a service business, run it like one - pay attention to what your customers are experiencing when dealing with your front-office hires! Unbelievable.

5 stars is an understatement. Great service, very professional, very helpful, and very nice…read more Who could ask for anything more?

Taking my kids to this location was the biggest joke. We came in at 7:30 PM when they were supposed…read moreto close at 8 PM. Rudely greeted at the front by both staff members. My kids were taking straight to the back for possible chickenpox. The doctor came in for less than 10 minutes said she didn't know what they had and referred us to their primary care doctor and were charged $410 for nothing. I'm confused as to what Urgent Care is really for. Since there was no actual attempt to try to find out what was going on with my kids. I got more of a shrug of a shoulder and told that I need to refer back to their primary.

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I went to Breeze (Based on a friend referral) May 8, 2026 due to a household accident which made…read morefor a nasty/bloody gash on my arm. There was no wait time and Lindsey (NP) and Shondreya (NCT) quickly got the wound cleaned, stitched, and bandaged. It's now 11 days later and the wound is healing nicely. I cannot say enough good things about this Breeze facility.

My husband and I have entrusted our health to MAAC and have been getting weekly allergy shots for…read morealmost a year now. Although I have a bit of a fear of needles, our weekly visit for our shots has actually turned into a time we look forward to, thanks to the incredible nursing staff. Our shot nurse, Jill, provides us with our shots weekly and is truly incredible. She takes our health and her job seriously, by confirming any previous reactions, ensuring we have had our antihistamine and have our emergency epipens. As a busy adult, I appreciate this reminder seeing as at the end of the day reactions CAN happen and by her friendly check-in's it allows us to be prepared for a reaction IN office but more importantly an unexpected reaction once off the premise. I always feel like the best review or compliment is a referral and we have actually just changed our children from their pediatric allergist to MAAC also. Their patience and understanding with our littles gives me even more reason to rave about this staff. We literally trust them with our lives. If you're on the fence, I truly couldn't suggest a better place.

Don't go here, find an alternative. These people are not professional. They are gossipers and…read moreopenly hostile. They will talk to other doctors behind your back. And the only way you will find out they gossipped about you is if the other doctor they talked to reaches out to you to find out why they said what they said.I have never seen such an openly hostile, unprofessional and un-emphatic doctors office before. A doctor is supposed to be trustworthy and kind and symathetic. These people don't have any of that trait ! Forgot the fact that this is a doctor's office even a business is not this discourteous and unprofessional.

The front desk is pretty unorganized and rude. I have called to get results back and have gone…read moreweeks without any response.

The Staff was very sweet, caring thank you all for being very patient and understanding. Dr…read more Vallury took the time to explain and go into detail about my AS & RA. Referring me out to the best rheumatologist! Dr.'s like this that I thank God for! Awesome and very beautiful staff! Maggie was very sweet, full of joy! Thank you ladies for the encouragement!