I had an absolutely amazing experience this past week that could've went sour real quick because of my new insurance & the glitch with updating on their end for lab corp. While waiting in the lobby, team leader Ms Jessica Henry came out & assisted with my dilemma. She was understanding, diligent & caring while being assertive. I was truly impressed, both blood work & insurance issue worked out quickly. She is truly an asset to this company & location. Finding stellar professional employees is really a task when situations take place. Absolutely incredible experience & certainly see her rising in her field. Thank you Jessica! read more

Zero information on wait time. Zero way to get information. Worse than the DMV. If you know it's bad, then at least you can prepare for bad, Labcorp has done a great job automating cost out, by providing a horribly operated service. read more

SAVE YOURSELF by avoiding going to this location , if possible I would have given zero stars. They are simply rude and pork around with needle for even simple blood test and the bruce take a days to heal. I have taken blood work several times before and I have not seen anything close to like this. These are people who don't like their job and doing it just for money and it shows it their attitude and work. I WOULD NOT RECOMMEND this specific location to any one. I should have checked existing reviews before going in to this location. read more

my go to location when I need labs done. Louis was friendly and the customer service is always great here. Thanks for your service !

Awful!!! Poorly managed and sat waiting for hours. Heard people go back and then they said they could not do their labs and sent them to Willowbrook. Go somewhere else! read more

This place is run by incompetent healthcare workers. Find another lab!!! On October 1, 20201, my father's kidney doctor faxed bloodwork orders. We check in on the kiosk at this said LabCorp on the 2nd floor. After a long wait, no one was calling him back until one of the workers saw my father, an elderly man wearing a Korean War Veteran cap, sitting in a wheelchair. When I get him situated to have his blood taken, the healthcare worker cannot find his orders. I told her that the kidney doctor faxed them. "Oh, we don't have a fax. You have to e-mail them." Suspicious - where did the fax number come from that is on all your credentials sitting around the waiting room??? "Oh, our fax has never been hooked up. I don't know why they have that fax number listed for us." In order to get service on my cell phone, I have to roll my father back to the waiting room, and I have to exit the office and get service close to the elevators. By the end of all this, I made four calls to the kidney doctor's offices. Finally, right before lunch time and after sitting there for two hours, LabCorp finally finds the doctor's orders in said E-mail address provided verbally to me. **Get this - the E-mail address printed around the waiting room is not the correct address either** Healthcare worker took three (3) vials of my father's blood on Friday, October 1, 2021, right before the office was getting closed for lunch. A month goes by, and I still haven't heard from the kidney doctor who had put the order in to compare my father's creatine levels. I call on November 1, 2021, to see how the results were. The kidney doctor office said it had not received any bloodwork results from LabCorp. that was taken one month ago. So the office calls LabCorp, who has no record of my father's blood being taken. Kidney doctor office even reiterates when and time that the orders were faxed and e-mailed to LabCorp at HCA Medical Building. No record! So six weeks have gone by, regarding the kidney concerns of my father, due to the incompetence of this said LabCorp. I call its number, and it goes to a customer service location in North Carolina. I ask if this is some kind of pop-up LabCorp because how do you lose three vials of blood and delete any evidence of my 89-year-old father ever being there??? Do not go to LabCorp, and definitely do not go to this LabCorp in the HCA Medical Building on the 2nd floor. I have been requesting of all my father's doctors and home health agency that we will not be using a LabCorp - just send our orders somewhere else. This is extremely unprofessional and is not the first time that I have heard of blood going missing in Cypress, Texas. read more

This place is awful if I can leave zero reviews i would the people here are extremely rude and have no compassion for cancer patients. At 12:00pm the ladies here were both talking about lunch and how they close at 12:30 for lunch and telling me that they need everyone to leave at 12:00. When lunch starts at 12:30. I understand you lunch is coming up but if your lunch is at 12:30 to 1:00 why kick people out and so aggressive and ugly about it instead of being polite. This place and the ladies here are absolutely disgusting and I wish they never have to deal with their loved ones being treated the way they treated my brother. Absolutely inhuman. read more