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    Quest Diagnostics

    2.4 (17 reviews)
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    5 years ago

    Turns out the website isnt working correctly and I cant access my results! Frustrating and no one to contact

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    8 years ago

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    7 years ago

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    7 years ago

    Very understanding workers and I was seen within 10 minutes. I went on a Monday morning around 9AM.

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    Thank you for sharing, SaMone!

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    8 years ago

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    9 years ago

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    8 years ago

    SO SLOW. Took forever to be seen, wait time kept increasing over time instead of decreasing. Go somewhere else.

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    11 years ago

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    Quest Diagnostics - They only see one person at a time but have 6 people working here

    Quest Diagnostics

    2.8(43 reviews)
    1.8 mi

    Very best and clean location. When you book your bloodwork appointment online, you're in and out…read morequickly. They do accept walk ins and will take care of you rather quickly. Great customer service and overall awesome experience.

    My experience with Quest Diagnostics' "Easy Pay" process left me extremely angry and distrustful…read more While I was sitting in the treatment room, Easy Pay was presented by the clinician in a manner that appeared indistinguishable from paying a normal copay. It was not clearly explained that this was a separate financial authorization under which Quest could retain my card information and potentially charge it later after insurance processed the claim. I later called Quest customer service for clarification. The representative seemed unaware that Easy Pay was being used this way and repeatedly insisted that only my copay was being charged. I specifically asked whether she was positive, and she assured me that she was. Her explanation was incorrect. If Quest's own customer-service representatives cannot distinguish Easy Pay from a routine copay, patients cannot reasonably be expected to understand what they are authorizing while sitting in a treatment room. The opacity surrounding this program is so pervasive that I am left with the strong impression that the ambiguity is purposeful. Patients should receive a clear explanation that Easy Pay is optional and separate from a copay, including exactly what is being authorized, when the card may be charged, and how to revoke that authorization. Quest should also provide a prominent online cancellation option and properly train its employees. Presenting an optional financial authorization during a clinical interaction, while failing to make its consequences unmistakably clear, felt manipulative and completely unacceptable. I am sharing this experience so other patients know to ask detailed questions before providing Quest with a payment card.

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    Quest Diagnostics - laboratorytesting - Updated September 2026

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