There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

We enjoyed the experience at Next Level the Drs seem knowledgeable and you're in and out quickly.read more

Convenient location, plenty of parking, clean facility and friendly staff…read more Enjoy the care that the staff here provide. I especially appreciate the onsite lab for convenience.

Brought my dad to the urgent care after taking an injury to his ribs. When we arrived at about…read more10:30am, there were no other patients so he was checked in immediately and seen by the doctor within minutes. I've never been to such an urgent care with such fast and attentive service. Doctor Chang ordered a CT scan to check the abdomen, ribs and liver area and was fine with the scan in under 5 minutes of admittance. So glad we came here. Now I will say the imaging results are making up for the speedy check-in. It's been over an hour since the CT scan and still awaiting results. So while the check-in process was speedy, getting the results back will test your patience considering how fast the admittance process was. In any case, it's still a great facility. Clean, quiet, friendly staff. I hope I don't need urgent care but if I'm in Houston and find myself in a jam, I would certainly choose to come here.

If urgent care was a Netflix series, this location would get a 5 star rating…read more Cora at the front desk is basically the gatekeeper of calm--sweet, efficient, and didn't make me feel like I was signing up for a gym membership just to be seen. Maria the medical assistant deserves her own spin-off. Quick, friendly, and somehow managed to take vitals without making me feel like I was on trial. NP Sultana? Absolute star of the episode. Listened, explained, and actually cared--without the "Dr. Google" attitude. They tag-teamed like the Avengers of urgent care, and honestly, I left feeling healthier and entertained. If I have to get sick again (not planning on it, universe ), I'm definitely coming back here.

Unfortunately, while accompanying someone to the clinic their experience with front desk staff was…read moredisappointing. The front desk employee was very rude and showed little compassion toward patients. She was slamming doors, spoke in a sharp, impatient tone, and made the environment feel unwelcoming. Front desk staff are often the first point of contact, and a little kindness and professionalism can make a big difference. Especially for patients who may already be stressed. I hope this feedback is taken seriously and used to improve the patient experience.

Came here for a quick rapid test as it was imperative that I had one by a certain date. I had to…read moreget on the waitlist and wait majority of the day but was not required to come in until they texted me 20 minutes before I was expected to be there, which was very convenient. I had missed my window but the lady was very understanding and still was able to squeeze me in and accommodate my needs. Upon arrival the staff was friendly, following CDC guidelines, and was very helpful/attentive.

Made an appointment today for 9am and my son and his grandmother are still waiting AT 945!!!…read moreAbsolutely ridiculous! It's not hard to be on time and take care of sick children! Mind you I'm going through chemo and cannot be around sick people and we need to get him care asap!

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

I came in with less than an hour before closing, and everyone was still so nice and friendly…read more Didn't feel rushed at all. The front desk lady was the sweetest. If ur in network with insurance I would definitely recommend.

Been going here for years! The team is very accommodating and eager to diagnose, come up with a…read moretreatment plan and get you on your way. When my issue was out of their scope, they helped refer me to great specialists. First come first served, so get there at least 10 minutes before they open and you'll be seen fast.

I would not come back to the office on Fry road in Katy if I have no other choice but to see…read moreMelissa Strickland, the NP. She prescribed medications recklessly, put me on steroids which made my injury 50 times worse than when first came in and she also put me on a life-time prescription of inflammatory medications without even examining me. She would automatically send me to physical therapy, x-ray, again, without even taking a look at my injury. Dr. Gwozdz and the other office staffs including the front desk lady are all awesome but they need to get rid of that NP, Melissa Strickland

I've been to this location several times and have always had a great experience. Anything from my…read moredaughter fracturing her thumb and needing a cast to a standard sports physical. I make an appointment by either calling or going online and there's never a wait. I also appreciate that the doctor takes her time to listen to our concerns and makes sure all of our questions are answered. Being a cash pay patient I also really appreciate that pricing is clear and discussed upfront. This is my family's go-to for most doctor visits.

Rachel and Cynthia were amazing and took great care of me! I highly recommend going to the Falcon…read moreLanding location. Top notch service!

went in on 6/6 /2026 for a sinus infection & insect bites - service was fast & the Dr. prescribed…read morean ointment for bites & antibiotic for sinus infection - very clean & large waiting rooms - would highly recommend - staff was courteous & professional

This place is now CareNow, an HCA company. I had done a Covid test at home because I had severe…read morecold symptoms. It turned out positive. I looked for urgent care centers under my insurance where I could go to confirm my Covid results and possibly get an anti viral medicine. You can get on a wait list on line. I received an email when they were ready to see me. So I drove myself to the center. The front-desk attendant was amiable. I had to fill out some paperwork. It took about 15 minutes for me to be seen. A nurse took my vitals and a nose swab to test for Covid. A nurse practitioner came shortly afterwards to confirm I had Covid. She didn't recommend the anti viral meds for me. I was discharged with a sheet outlining how to manage Covid-19 symptoms at home. I'd go back to this urgent care center.