If urgent care was a Netflix series, this location would get a 5 star rating. Cora at the front desk is basically the gatekeeper of calm--sweet, efficient, and didn't make me feel like I was signing up for a gym membership just to be seen. Maria the medical assistant deserves her own spin-off. Quick, friendly, and somehow managed to take vitals without making me feel like I was on trial. NP Sultana? Absolute star of the episode. Listened, explained, and actually cared--without the "Dr. Google" attitude. They tag-teamed like the Avengers of urgent care, and honestly, I left feeling healthier and entertained. If I have to get sick again (not planning on it, universe ), I'm definitely coming back here. read more

Unfortunately, while accompanying someone to the clinic their experience with front desk staff was disappointing. The front desk employee was very rude and showed little compassion toward patients. She was slamming doors, spoke in a sharp, impatient tone, and made the environment feel unwelcoming. Front desk staff are often the first point of contact, and a little kindness and professionalism can make a big difference. Especially for patients who may already be stressed. I hope this feedback is taken seriously and used to improve the patient experience. read more

I absolutely love this place, I was fesling horrible yesterday, I have the stomach bug, but everyone as always treated me with kindness, made me feel so comfortable, from Kimberlyn front desk, so sweet, xray tech Noel had me smiling and laughing and had me getting my mind off of being so sick, maror the medical assistant was kind also, and the NP Deedee was super sweet and understanding, if you want to go to an urgent care that's clean and you get the most a ama care and respect please come here, you won't be disappointed read more

They took me in when they were closing up, literally 30 minutes from closing. The front desk lady Moor was super accommodating and helped me with the paperwork. Even though close to closing the MA Jose was joking with us and handled the intake super fast and smoothly and then the provider Nebril came in and told me not to stress that there's plenty of time and gave me the best medical care. I'll be back and this was the best experience. Thank you apex team. read more

Excellent service from the staff. So very patient because my son has special needs. Big shout out to Claudia!!! And to Dr Nebil maktar very patient and sweet to my son thank you!!! read more

Very kind staff! Knowledgeable! I needed bloodwork and Claudia O. was flawless with the needle. Katya V. Was exceptional setting me up for my X-Rays. Oh and I can't forget Nebil the PA! He was so helpful in giving me the best care. Most of all they were fast and efficient! Very thankful for their smiles. I will now skip my local urgent care and drive further out to be serviced by a team like this! Thank you for your hard work and most of all kind hearts. read more

Thank you Cora, Maria, and Doctor DD at Apex Urgent Care on Fry Road - such friendly and caring staff!! I visited on Sunday 9/21/25, they took me in immediately and show extreme compassion and a tender approach to treatment. Very, Very thankful for this location since I don't have insurance they are a great solution to the Emergency Room. read more

It's like the people in this place DONT want to work! He comes in and talks a mile a minute like he has somewhere else to be not giving me the chance to properly process what he's even saying. He goes on to say that he's job is to send me back to work which just gives the impression that regardless of whether or not im better he's going to send me back. It's not that I don't want to work I'm not refusing in any way but obviously if I'm not fully okay I don't feel it's right to go back. Not only that but the front desk lady was rude when answering a simple question. The doctor talks to patients like they don't understand when he doesn't give them a chance to even think . If I wasn't required to come here I wouldn't. 100% would not recommend, I would like to go to a doctor that makes me feel like I'm being heard and not like I'm an inconvenience. read more

Came in for stomach issues. Once all the paperwork was completed, I was seen promptly. Staff was unbelievably kind. Very knowledgeable and gave me several options. I left there knowing I'd feel better soon. I recommend them highly and would never hesitate to go back, for me or my family. read more

The nurses were very professionals,fast service,they care about the patients Parra Family read more

Came in from falling 3 times at work trying to break up fights. Landed on my hip and knee. Dr came in. Took 3 min with me. Didn't do X-rays and pretty much dismissed anything I said about where I was hurting. Prescribed pain meds and muscle relaxers. Glad to know how easy it would be to I walk in, complain of pain and get pain meds. read more

received very detailed diagnosis and follow up, the doc called back to ask how we were. the nurse and the doctor were very calm, accommodating, thorough and friendly. the waiting room was extremely busy with standing room only when we went, so it took a couple hours, but no worries you can wait in your car or wherever because they call you when the doc is ready and text you approximately when it's estimated to be ready. always had surprisingly friendly service and patience from all considering how overwhelmingly busy they seemed. they called in the prescription we needed even before we drove straight to the pharmacy. more importantly everyone wore masks/shields etc, unlike other urgent cares i've gone to for a pediatric flu shot. ie they take the pandemic seriously. i would definitely return if need be. read more

Apex Urgent Care Katy - Urgent Care Near Me - Katy, Texas

Be careful with their deceiving billing practices. Don't give them your credit card info unless you know for sure what the full transaction fees are-TOTAL. POINT. BLANK. If I could do 0 stars, I would. My husband and I were charged $300 for 2 Covid-19 rapid tests! $300. When we actually have insurance. AND...when they said the fee was $150, the lady over speaker phone clarified after asking if it was $150 EACH, or for both? She said for both. Figured it was our insurance copay total for both. Well, afterward, we looked at the receipts further since we needed to submit them for our FSA company, and we realized we were charged $150 EACH. Had we known this, we would have never even stepped foot there. The urgent care up the street was only going to charge us copays. Kelsey Seybold would have been FREE with our insurance but it's a bit of a drive for us. We went there for convenience and we were suckered big time. When we called to put this to their attention, they were snide saying no insurance company covered the rapid testing. Interesting, because we just hung up with Cigna and they DO cover the testing. But now we need to submit the claim ourselves and get an itemized bill from them. And another thing, had we known the total was $300 BEFORE we took the test, and not $150 for both like they CLARIFIED, we would have just driven to Kelsey Seybold or the other urgent care instead. This is crap. So sad too because we have given this place lots of business over the years since their grand opening and referred plenty of people but never again. NEVER AGAIN. read more

The service is poor and the workers don't want to work. This is not a good urgent care

If I couldn't have given this place a zero rating I would have. We all know why we head to urgent care facility. The rapid diagnosis, the short wait time and convince but this specific location fail two out of the three. I strongly suggest you go else where for medical care. My wife went to this location and was swabbed to identify if strep, flu or Covid was what she had. You would assume that results are given with in a few minutes but not this place. They send there swabs to a lab. My understanding is if test are negative, samples are sent out for culturing. This location completely skipped the rapid test. She was told that results will be given the following day. We waited till the evening to call and were told that the sample was not even received and the results will be available the following day. Again we waiting and call mid day and now we are told that there's a back log and that it's unsure when the results would be given. Completely failed the purpose an urgent care. We try to get a refund but they refuse. We understand that things happen within the medical field but the purpose of urgent care is to avoid all of these issues that are more common with a regular doctor's visit. Even they are more attentive to there patients. So please do not waste your time and go elsewhere. My suggestion go to Next Level urgent care. Better service and quick results. read more

HORRIBLE PLACE, The worst experience I've had, I went to check my baby to apex because Texas children was super super full that day, The doctor David adewole didn't even want to check my baby because he said that she look like a happy baby, and he said the diagnosis for my baby was Gas pain, at the next day went to the Texas children urgent care, and they do their job, and they told me that my baby has ear infection, the doctor David adewole on apex let my baby suffer for more pain because he didn't want to check her, don't take your baby's there, they don't know nothing. HORRIBLE PLACE read more

Appointment was at 11:37- still in the waiting room. Checked in, filled out paperwork, and paid copay within the first 4-5 minutes of arriving. It is now 12:05 and still waiting. We will see how much longer before I am seen. Doc came in to see me at 12:30- very attentive and great bed side manor. Out of the facility by 1 pm read more

Apex Urgent Care Katy - Waiting room, only 3 people allowed while you wait. - Urgent Care Near Me - Katy, Texas

Clean and spacious facility, nestled in a shopping center with ample parking. Check in was quick - nurse was polite and soft spoken. The doctor (Dr. Odili) was very helpful and thorough. He got straight to the point of my diagnosis and provided me a refill for one of my prescriptions so I wouldn't have to wait on my primary doctor. Loved how quick and great the service was. Much better than a lot of urgent care facilities I've been to. Definitely beats the wait time compared to emergency rooms. read more

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Very pleased with my visit to this Urgent Care. Super friendly staff. The receptionist was very professional and polite and so were the staff who took care of me for my covid test. So glad to have this so close to home, I definitely recommend this Urgent Care if you're looking for professionalism and good care and staff. read more

WORST front desk people and customer service!!! Called before coming to the clinic and they stated they take the last patient at 8:30 PM. Drove 40 minutes here and they say they only do physicals before 7 PM. Waste of time!!! read more

Apex Urgent Care Katy - Front - Urgent Care Near Me - Katy, Texas

I've been a patient here many times, always good staff and always very nice and respectful, easy paperwork and enjoyable experience

Lady at the front desk is rude! When it first opened they were all so nice. These new people need to go. At the end of the day you are in CUSTOMER/PATIENT services act like it! I left and I will not be returning. read more

I had originally come for a quick check-up since I haven't been eating well or keeping food down. Jashton was very helpful and kind, in any concern I had before the appointment and before being seen. My insurance didn't necessarily cover the visit and I didn't have the funds. I luckily had another insurance, but they didn't email me the card, but she informed me that she could look it up and found it. I'm grateful for the convenience they provided. Anja was Patient and kind as well when asking questions regarding my visit that day and because I have major anxiety, it made the experience way better. I thank Dr. Odili for providing the medication needed so that I can eat properly and without issues. read more

I had a really good experience at this urgent care. The only complaint I have is the rude front desk woman with a passive aggressive attitude- she was super mean to my husband and I, zero bedside manners whatsoever. Other than that everything was fantastic. The Medical Assistant or Nurse was extremely sweet and the Doctor was very patient and explained everything thoroughly. read more

I wish I could give them 0 stars. Came on for a sports physical with my daughter and wait 3 hours before my daughter was seen. I have never waited 3 hours for a simple sports physical in my life. I wait was ridiculous. Of I had not already paid with my debit card I would have left. I don't know if they only had one doctor but the wait was too long especially for a business that promotes their business as " no long waits". read more

THIS PLACE IS WORSE THAN WAITING AT THE DMV FOR A LICENSE RENEWAL. They have the option for online check in so you just show up 15 mins before your scheduled time and your place in line is held. However, this is not the actual practice here. You will be put after all the walk ins despite having made the online check in which states online "reduces waiting time in the event that there are many patients already in the clinic". What's the point of having an online check in if it is equivalent to a walk in visit? My check in was at 9:15 and I arrived 15 mins early. I was then placed behind 5 walk ins (1 of which arrived after I'd been checked in and waiting for 45 minutes). I wasn't taken back till 10:15 to the exam room. Then I wasn't seen by the doctor till 10:45 and was only examined for 3 mins after waiting over an hour. read more

Came to get covid 19 vaccine the receptionist looked at me weird and asked me if I had an appointment to get vaccine I said no! Since my husband has been here before and he didn't need an appointment, she told me to have a sit but with attitude ok ? I let it pass after 10 minutes of her doing nothing at her desk calls me and says fill out this paperwork bla bla and asked for my insurance which I thought the vaccine was free? Lol !!! And I asked her and she says she heard me say testing !! Like ok? First of all if a patient comes in thinking he or she has the virus they gotta isolate him and second of all make sure what the patient is there for and ay least try to be polite :) horrible service read more

Where do I begin? This is by far the worse urgent care that I have ever been to. N. Nebeolisa PA-C misdiagnosed me and also VIOLATED HIPAA. I don't know how N. Nebeolisa PA-C has her license still. I had came in with suspected kidney infection. Easy treatment and diagnosis. N. Nebeolisa was extremely rude and majority of her responses to my questions are "oh I don't know. I would follow up with your obgyn." Which in return shows the lack of intelligence and lack of responsibility as a provider. Even though that I work in the medical field myself, she refused to acknowledge my personal professional opinion. It was obvious that she did not have any clear idea what she was doing medically. She is extremely unprofessional and as equally rude towards me as a patient and as a healthcare provider. I ended up going to my obgyn who had then diagnosed me with a kidney infection like I had SUSPECTED. Not only did I have to spend money at this urgent care for a WRONG diagnosis but also I had to spend money for a second opinion which could have been easily diagnosed at this urgent care had N. Nebeolisa PA-C done her due diligence as a medical provider. LASTLY, as I was rushed out of the urgent care and my discharge paperwork was handed to me she had committed a HIPAA violation by handing me Mr. Diaz and Miss Cuevas discharge paperwork. I am sure that they would appreciate their tests results since the facility has a reputation for not calling patients with their tests results. They would love know that a random stranger has their tests results instead. They are under investigation by the state of Texas pending the HIPAA violations. read more

Is hard to deal with bs when you don't feel good. Went in and was told I'd be seen right away. 45 mins later and Im still in the waiting room. I provided my insurance information, blue cross verified my insurance and Ms. Helen was still making things difficult. BCBSTX spoke with her confirm I had insurance and she still wouldn't let up. She was unsure what to charge me for a copay so she decided $50 and said she's refund me if its a lower amount. How about you call? She smirks throughout the whole process. I would leave but I've committed so much time and I don't feel well. I've been coming here for a few years now and she has managed to lose my business in one visit. read more

Can I just say "WOW!" Wonderful, friendly, caring medical professionals in a very clean and comfortable setting. Dr. Adewole is very compassionate (and he owns this Urgent Care center). He got to the exam, was very thorough and explain all of the possibilities and treatment options. I got to participate in selecting which option was best for my situation and the medication (to stave off bronchitis) was sent in to my local pharmacy before I left. Too that off with a follow-up call today to see how I was doing and you can easily understand why Apex constantly receives a five-star rating. It is well deserved. Apex just became our best option for health care in the Cypress area. read more

Awesome experience visiting this Urgent Care facility. Front desk staff was friendly and quick. Very clean and neat environment. Went there for sinus and infection. Doctor saw me within 15 minutes. Very thorough. Discussed prescriptions and patiently answered all question. Staffed called in while i closed out bill. Very pleased with service. Highly recommend read more

Today, I went in to get a Covid test, and the people managing it were of the upmost quality. The very nice Cashier kindly handed us the paperwork to administer the rapid test, thank God we all tested negative. Whilst administering the test, the nicest of nurses ,Mrs. Zelda.C, administered the test as peacefully, calmly, and gently, as possible. If I ever have to go back to an urgent care for similar circumstances, I would definitely go here! read more

I never have an issue at this location and I've been here more than once. The staff are very pleasant and efficient. The nurses are caring and helpful. The doctors are very knowledgeable and solve my problem the first time I'm there. Billing is clear and upfront so I am always aware of what the charges will be. read more

Would give no star if I could. I'm a travel nurse who needed a yearly physical. I was denied for no good reason other than the physician just didn't want to do it. I go to urgent cares all over yearly for a physical and this is the first time I've been denied. They should not advertise that they do physicals here if that's not the case. I went out of my way to come here just to be turned around. read more

The center was fine treated me well, staff friendly. My only complaint was why do they have an online check in system that says. Get there 15 minutes prior to your appointment time and when you do your still waiting an hour and 20 minutes later. The zip pass system says to utilize this so you don't have the long wait. Seems pointless to me. I had a very minor issue. Was with the Dr for less then 2 minutes. No it does not say anywhere to complete the registration on line ikr the time will not be honored. read more

I decided to go to this urgent care, even though it was further away then other facilities, because they had the best reviews. I'm so happy that I chose this place!! *The woman I spoke to in the phone was very nice, helpful, and professional. *The nurse was very very nice and professional as well. Very accommodating and helpful. *The doctor was very knowledgable, professional, and had a great bedside manner. *There was another very sweet and pretty woman at the front desk who was very nice. *The whole place was very clean and roomy. It didn't feel like I was in a box and claustrophobic. *They had top of the line equipment. I got an X-ray done and it looked very new and top of the line. The Dr. gave me the X-rays to keep for my records. *Very fair pricing. *No wait!!! :) I only waited a couple minutes before being called back. I would definitely recommend this place to anyone looking for a great urgent care facility! I will return if I need medical care in the future. read more

I absolutely love the care they provide here. I drive all the way from memorial because my visits have been outstanding :) The staff are super nice and really care about helping in any way they can, also there is no wait, they keep things nice and clean & not to mention the free beverages are always nice as well. Truly appreciate the care they have provided during my pregnancy. Thanks a bunch! read more

I was in and out in less than half an hour, and that includes the Dr calling in my prescription. The lady who checked me in was sweet, and I really appreciated how efficient everyone was. I would definitely recommend them, and they even call you the next day to check up on you. read more

Dr. Odili is amazing. I sent my nice to see him after a car accident and he gave her amazing treatment as if he was treating a family member. That's what every patient she feel like after being treated my a doctor. Thank you doctor Odili. read more

Awesome staff and fantastic Doctors! All the reviews are true! I have visited Apex Urgent Care a number of times and Dr. David, Dr. Odili, as well as the staff have been swift, informative, and provided excellent service! read more