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    SimonMed Imaging - Katy - Front of Business

    SimonMed Imaging - Katy

    2.4(8 reviews)
    2.7 mi

    I drove from Austin to Katy to have a DEXA scan at this imaging center because they have the extra…read moreTBS software, which tells you more about your bone than just the density. I was greeted very nicely with a very professional young woman when I checked in However, when I was taken back to have the scan done the young man that was the technician had absolutely no communication skills. I was not offered a locker and had to change into a gown and was told I couldn't leave my things in the room so I carried them into this tiny little room, and it was quite embarrassing because I had my undergarments with me and the whole thing seemed Very unprofessional. I was especially disappointed in the fact that they do not put your knees on a block while doing the scan because it is a proven fact that if you do not have your knees on a block, then your spine is arched because your back is arched and the reading is not correct . I ask about that and the young man said they don't do that. He had no personal skills. If you're going to be working in a center that is doing scans on people (with a high percentage of those people having scans done checking for something that's quite serious) your company needs to train you in how to communicate and be sensitive and to talk through what you're doing with your patient. I probably wasted a trip because it was done incorrectly and just the unprofessionalism of the experience makes me super upset with myself for not reading the reviews before I went. Owners of Simon that you need to do some training so that your technicians are sensitive and caring people that offer a locker for peoples belongings and our professional and informative.

    Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much…read moreappreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health.

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    Alliance MRI - diagnosticimaging - Updated May 2026

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