I drove from Austin to Katy to have a DEXA scan at this imaging center because they have the extra TBS software, which tells you more about your bone than just the density. I was greeted very nicely with a very professional young woman when I checked in However, when I was taken back to have the scan done the young man that was the technician had absolutely no communication skills. I was not offered a locker and had to change into a gown and was told I couldn't leave my things in the room so I carried them into this tiny little room, and it was quite embarrassing because I had my undergarments with me and the whole thing seemed Very unprofessional. I was especially disappointed in the fact that they do not put your knees on a block while doing the scan because it is a proven fact that if you do not have your knees on a block, then your spine is arched because your back is arched and the reading is not correct . I ask about that and the young man said they don't do that. He had no personal skills. If you're going to be working in a center that is doing scans on people (with a high percentage of those people having scans done checking for something that's quite serious) your company needs to train you in how to communicate and be sensitive and to talk through what you're doing with your patient. I probably wasted a trip because it was done incorrectly and just the unprofessionalism of the experience makes me super upset with myself for not reading the reviews before I went. Owners of Simon that you need to do some training so that your technicians are sensitive and caring people that offer a locker for peoples belongings and our professional and informative. read more

Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much appreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health. read more

This facility is a joke. I bring in an order, appt scheduled and they do not complete the order? They call me back to reschedule, I come in and they do not have the original order. Not able to get written report one week later, because it's not read? What???? read more

Tried to schedule appointment for mammogram but was refused because I could not provide physicians physical address. Would not set appointment unless address was given before coming in to facility. read more

Office hour is 8am to 5pm. I was there at 4:30pm as walk-in, but was told they won't take anymore for the day! There is nowhere I. The office or on their website showing this "Roll". read more

Absolutely an awful imaging center. Scheduled my mammogram and ultrasound that was ordered by my doctor because of a potential breast cancer concern. I scheduled my appointment 3 WEEKS IN ADVANCE! Just to be called less than 24 hours before my appointment to be left a voicemail saying there wasn't a tech scheduled for the day of my appointment so they canceled it. Such a despicable thing to do, it is INCREDIBLY nerve racking and upsetting having to schedule a mammogram before 30 years old because of a risk of breast cancer. The days leading up are filled with anxiety and nerves and to be left a voicemail stating they don't have a tech is ABSURD. I will NEVER EVER use this place I'd rather pay out of pocket for the testing than use a place that has NO empathy and care for their patients. read more

Very nice Staff, helpful and talkative. Quick service was given. My First visit, clean, Quite waiting area. read more

SimonMed Imaging - Katy - Front Counter - Diagnostic Imaging Near Me - Katy, Texas

The visit was quick and it was very informative. The MRI technician explained everything and everyone was extremely nice.