Paid cash out of pocket to Houston MRI Imaging & Radiologist Dr read images incorrectly. 1 Wk later…read moreI was rushed to emergency room. Katy radiologist gave correct diagnosis, went through a lot of pain & money . Met with manager & she spoke with owner & neither would return my call ...Go anywhere else it can't be worse

Fast, friendly service for a walk in foot X-ray. I was in and out in 25 minutes and the technician…read morewas patient and kind when I had trouble getting into the right position.

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

My appointment was at 8am, and I arrived extra early. They let me know that they had only 1 tech…read morebut assured me they would get me back by my appointment time. My wait was actually over an hour past my appointment time, and they called people that had appointment times after me before me. There were 3 ladies in front of me when they took me back at 8am. They brought 3 more ladies back after 8am, and all 6 were seen before me. When I finally gave up and put my clothes back on to leave at 9am, the waiting room in the back was empty. When I went to the front to let them know I couldn't wait any longer, I didn't get an apology or anything close to it. Just told they could reschedule me. Last year, I also had an hour wait with a morning appointment. They seem to overbook in the mornings or don't schedule their techs appropriately. Very disappointed in the service over the last few years. In the beginning they were great and wait times were minimal, but it has slowly declined. To add even more issues, they are upselling another service that they offer along with the mammogram, but that throws the appointments even further behind, because that 10-15 min appointment now has another additional service. If you can't handle your normal mammogram appointments, why would you add another service to make the appointments longer? This is a poor business model at best.

I drove from Austin to Katy to have a DEXA scan at this imaging center because they have the extra…read moreTBS software, which tells you more about your bone than just the density. I was greeted very nicely with a very professional young woman when I checked in However, when I was taken back to have the scan done the young man that was the technician had absolutely no communication skills. I was not offered a locker and had to change into a gown and was told I couldn't leave my things in the room so I carried them into this tiny little room, and it was quite embarrassing because I had my undergarments with me and the whole thing seemed Very unprofessional. I was especially disappointed in the fact that they do not put your knees on a block while doing the scan because it is a proven fact that if you do not have your knees on a block, then your spine is arched because your back is arched and the reading is not correct . I ask about that and the young man said they don't do that. He had no personal skills. If you're going to be working in a center that is doing scans on people (with a high percentage of those people having scans done checking for something that's quite serious) your company needs to train you in how to communicate and be sensitive and to talk through what you're doing with your patient. I probably wasted a trip because it was done incorrectly and just the unprofessionalism of the experience makes me super upset with myself for not reading the reviews before I went. Owners of Simon that you need to do some training so that your technicians are sensitive and caring people that offer a locker for peoples belongings and our professional and informative.

Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much…read moreappreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health.

I was diagnosed with moderate chronic venous insufficiency (CVI) by another vein center and was…read moreadvised to have six veins treated with VenaSeal based on hyperpigmentation on my shins. Before moving forward, I decided to get a second opinion from Dr. Chauvin--and I'm extremely glad I did. He spent a lot of time with me, carefully reviewed my case, and clearly explained everything. He pointed out that my skin changes were not typical for CVI and that vein mapping results can vary depending on technique. A repeat vein ultrasound at his office showed only very mild CVI, and he recommended no treatment at this time. I truly appreciated his honesty and patient-first approach. Instead of recommending a procedure, he focused on what was actually necessary. If you're considering vein treatment, I strongly recommend getting a second opinion. It made a big difference for me and helped me avoid an unnecessary procedure and cost.