I was very impressed with Houston MRI- Katy. I filled out my paperwork and was seen pretty quickly…read more The techs were Very Friendly, putting me at ease- they gave me excellent directions and while not rushing me, I was in and out in a timely manner. THIS is where I will always request to have my scans done! Thank you Houston MRI!

Paid cash out of pocket to Houston MRI Imaging & Radiologist Dr read images incorrectly. 1 Wk later…read moreI was rushed to emergency room. Katy radiologist gave correct diagnosis, went through a lot of pain & money . Met with manager & she spoke with owner & neither would return my call ...Go anywhere else it can't be worse

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

My appointment was at 8am, and I arrived extra early. They let me know that they had only 1 tech…read morebut assured me they would get me back by my appointment time. My wait was actually over an hour past my appointment time, and they called people that had appointment times after me before me. There were 3 ladies in front of me when they took me back at 8am. They brought 3 more ladies back after 8am, and all 6 were seen before me. When I finally gave up and put my clothes back on to leave at 9am, the waiting room in the back was empty. When I went to the front to let them know I couldn't wait any longer, I didn't get an apology or anything close to it. Just told they could reschedule me. Last year, I also had an hour wait with a morning appointment. They seem to overbook in the mornings or don't schedule their techs appropriately. Very disappointed in the service over the last few years. In the beginning they were great and wait times were minimal, but it has slowly declined. To add even more issues, they are upselling another service that they offer along with the mammogram, but that throws the appointments even further behind, because that 10-15 min appointment now has another additional service. If you can't handle your normal mammogram appointments, why would you add another service to make the appointments longer? This is a poor business model at best.

Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much…read moreappreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health.

Customer care is so horrible. They confirmed my appointment, told me the amount, I had to drive…read more1:30 to get to this location. When I got there they told me the order and scheduling was wrong and they realized in the morning. But they were not smart or considerate enough to call about that detail. The front desk lady was nice, however the person next to her was totally rude, and did not care or bother to find a solution. Horrible place. Go to another location if you can.

Attempted to review a problem with the Doctor but he was narrow-minded, quick to judge, and…read moreimpatient.