This is a state-of-the-art facility rated number one in Texas. Yes, it's huge, and yes, the…read moremedical center is very crowded and parking can be difficult. But when people really need the best care, they come to Houston from everywhere in the world. I was diagnosed with lung cancer and had a robotic assisted surgery which took half of my left lung and I was alert conscious and feeling good just a few hours after the 5-hour procedure. because Dr. Kim used robots so the incisions were small, and my recovery was quick. I was sent home the next day. One day stay for major surgery! The timeliness of care was excellent. it was 2 weeks from referral to meet with the surgeon and two additional weeks to schedule the procedure, so I was essentially cured of my cancer within one month. this compares very favorably to the other cancer hospital next foor, which has a waiting list. to summarize, I had a great surgeon, a state-of-the-art operating room, competent nurses and everyone had a good attitude. really couldn't be better.

The worst ER and Patient Parking! The ER was opened like a Ward in a third world country! Patient…read moreprivate information was discussed in public! Nurse staff were rude and uncaring. People had to yell for bathroom assistant because no staff were around. Once admitted and discharged, I was hit with a $100 PARKING CHARGE!

Visited Texas Medical Center while in Houston. The atmosphere was impressive and expansive, and the…read moreoverall experience felt well-organized and professional. Our daughter is currently working here, which gave us a chance to spend some time in the area and see just how massive this medical district really is. The area is beautifully maintained and enormous, with world-class hospitals, research institutions, and medical schools all concentrated in one place. I jokingly call it "the Las Vegas of hospitals" -- the scale, energy, and constant activity are remarkable. Overall, an incredible medical hub and something quite impressive to see firsthand. Saluti.

I will never use Teladoc again after my experience with Dr. Elizabeth Onugha. From the very…read morebeginning of the call, she had an attitude and came across as completely unprofessional. I was on hold for over 10 minutes, and when she finally joined, her tone was rude, dismissive, and impatient. Instead of showing empathy or professionalism, she hung up on me -- without ever asking about my sick child. As a hardworking mother with excellent insurance, I expect basic respect and compassion -- not attitude and rudeness. This kind of behavior is absolutely unacceptable, especially from a medical professional who is supposed to care for families. 0/10 -- I would never recommend Dr. Onugha or Teladoc to anyone. Patients deserve to be treated with kindness and understanding, not dismissed or disrespected.

This review is based on my sister's brief ICU stay before she ultimately passed last year. She had…read morebeen to several hospitals during her leukemia battle. Out of all of them, the ICU nurses at Memorial were the most caring, compassionate nurses we experienced. Although she was at the end of her journey and no longer responsive, they made sure to keep her clean and advocated for her until the very end. When she was finally pronounced, the nurses all came in and I saw a few of them crying...for a patient they had only been taking care of for 3 days. I truly wish my sister had been to this hospital when she was first diagnosed, but God knows. I'm truly grateful this was the final stop of her journey. Blessings to the ICU staff that gave her such great care.

The nursing staff I give five stars. I came in for an induction and stayed four nights and had a…read moredifferent nurse every night. Of course you don't get rest in a hospital but they made sure to try to make it comfortable. That room in my opinion was prehistoric. Nothing about that room gave labor and delivery. It was very small and cramped. Tv remote had to be switched out because that wasn't working the first hour. The sleep sofa was in an odd space. But once I delivered I was moved to a recovery room in the jones building. The room was much nicer, but small. The limit is four guest but to be honest that's too much. I also love the celebration menu for the new parents. Steak, lobster Mac and cheese, spinach and key lime cheese cake. A very good reward after not being on a clear liquid diet for two days.

The employees were great buttttt the building is old and needs a serious deep cleaning. The bed I…read morewas in was horrid it has some nasty looking dried crap on it I immediately had my husband scrub it, the bathroom sink was not thoroughly cleaned so I scrub it myself the door frame had what looked like something dripped and dried there and the floor edges and baseboards need attention. My overall care was great excluding the food quality.

Day of surgery: April 9, 2026 Surgery: Belly Button Hernia…read more When I first met with Dr Paul James, I was told for my belly button hernia I was going to get clued up no stitches and a mesh would be placed to cover the hole. The day of surgery once again I was told by Dr Paul James and the nurses the sam thing no stitches and I'm getting glued up with the mesh. I get out of surgery I didn't get explained anything. I wasn't told how to take care of the wound. After a week I took off the bandage and I found that there was a piece of wire sticking out of my belly button. Weeks past and it was still there, I decided to follow up with Dr Paul James. When I went he told me that he decided to not use the mesh and decided to use stitches, but stitches that were placed inside me not on the outside of my belly button. He didn't want to give a reason why the game plan changed and why I wasn't told. I have called Dr Paul James' office 5 times and still haven't gotten explained why he changed the original plan I was told for surgery which was no stitches and I'm getting glued up with mesh covering the hole. Almost 2 months later and I still don't have an answer. The day of surgery I told the nurses that I am scared of needles. Most of the time after making that statement the nurses are more focus on me being calm and relax because they know this situation stresses me out. Unfortunately, that wasn't the case at this hospital. The anesthesiologist that it was funny to pretend that he was going to put a needle into my check to put me to sleep before surgery. I will say I truly didn't appreciate that, it made me feel very uncomfortable. While he kept doing it and pretending to put the needle in my neck, I told him to stop multiple times. Overall my experience was terrible.

MDs & RNs perfect, excellent job get rid of The NAs they're just in the way! Chaos & Confusion…read more Ana Victoria excellent Nurse! Oscar, or Oliver...the surgent lives up to his credibility, he is The Best!

My sister is currently in the Emergency Department on a bed in the hallway. She has been there…read moresince 11pm last night. She is very sick with colitis and a colon infection and passing blood. They have her on antibiotics and fluids but is not hooked up to any monitors for pulse ox or BP. They say they do not have any beds in the ED nor upstairs. The ED doctor has said she is to be admitted but will have to stay in the hallway and they do not have an eta on a room. They are still currently accepting patients at the ED and she said they have multiple patients in the hallways lined up like she is. I do not live in Texas or I would be with her and would have already driven her to another hospital. Its is beyond me as to why they are still accepting new patients when they have no room for the patients at present. They just gave her a colonoscopy prep and told her to use the public bathroom across the hall. She refused saying I cant not start the prep until you place me in a room. Completely unacceptable. It's all about the money! So sad.

Dr Tamirisa her team, are excellent providers, caring, attentive and compassionate…read more Dr Tamirisa has an excellent skill, and the rapport with patients. She is a loving and caring provider. Thank you

I received a call from a gentleman who also called my elderly mom who is sick…read moreTo threaten me if I show up or called.we have béen searching for my sister who working at the holcomb area who is being investigated for fraud We don't or will not come up or call We needed to get info for the investigation I don't appreciate the gentleman calling my sick elderly mom and get her upset

Took my mom in at midnight ; from the start they were helpful & accommodating. The staff were very…read morepersonable & attentive to my mom's needs. Si no tienen seguro médico aquí les pueden ayudar con la tarjeta dorada. Y también si no hablan inglés les pueden ayudar. Fueron muy amables con mi ama.

Beware: This facility has engaged in abusive and fraudulent activity concerning healthcare. They…read morehave been reported to the FTC and Gov. Abbott. My condition was worsened by the PA marauding as a doctor. There were no vitals taken or tests run save the UA that I had to beg for. They lied about the results of the UA which indicated that I had infection. I was discharged and pushed out without anything but dehumanization. Patient relations did nothing to correct the situation. Then, they sent me a bill for my traumatic experience. It contained the name of a person said to be my doctor whom I never saw and had no idea about. That's when I saw that the person lying about being my doctor was a mere PA. One would do well to consider researching your own health and ways to heal yourself before going to this black hole of money and humanity.

Completely professional and very helpful people who walked us through every step of the way.read more

Evidently when the Quality Service department hears enough of your situation-not only do they not…read moreattempt to converse, they just hang up. This was no accident-they confirmed my phone at the beginning of the call and had my phone # to call back & they didn't. They said nothing-and just transferred the call. Now I understand the reviews if this is coming from Quality Service.

Got me in very quickly, excellence caring staff, made sure all my concerns were taken care of…read more thank all of you.

Horrible experience at this facility. My husband was treated poorly. Close to 400 on his blood…read moresugar and dehydrated. They sent him home with a script and two bottle waters. They did not listen to him at all and said his illness was not severe enough for emergency.

I would've given 5 stars if it weren't for Kris, (her badge said coordinator) she was extremely…read morerude. Every time I answered her question she would make a rude remark that was very belittling. When I told her what was wrong she shrugged it off and basically told me I should go home and was fine. On the bright side the EMS guys were amazing and so wonderful especially Scott!! Another stand out person was my nurse John he was soo great at his job and attentive! Every other person I encountered was sooo wonderful and kind ! But if you see Kris RUN, she will only make you feel worse.

My experience with Dr. Salim Gopalani has been very disappointing. I bring my 85-year-old patient…read moreto his office every month, and I honestly dread having to go each time. Appointments feel rushed and focused mainly on refilling medications rather than doing a proper evaluation or truly addressing concerns. I do not feel that symptoms are being listened to or taken seriously, and there is very little communication during visits. Overall, the care feels impersonal and minimal. Based on my experience, I would not recommend this provider, especially for patients who need attentive, thorough medical care.