My appointment was scheduled for 1pm, and I was told I NEEDED to arrive 30 minutes early. I showed…read moreup at 12:30pm as instructed. They said they already had my information on file and I only had a few questions to answer, which took less than five minutes. I asked if I could be taken back early since I was required to arrive early, but was told no. Around 12:50pm, I was informed they were running behind and I wouldn't be taken back until 1:20-1:25pm. I was told I could either wait or leave and they would call me when it was my turn. I chose to leave and received a call at 1:20pm saying they were ready for me. However, I still wasn't taken back until 2:00pm. Overall, the experience was extremely frustrating and disappointing.

***PLEASE READ IF YOU USE THIS FACILITY FOR AN AUTO ACCIDENT***tell them or your attorney…read moreregardless of what they say you want to pay the cash price if your insurance is not going to cover it. Sign something and get it in writing. I had two MRIS and a CAT scan which I told them I would pay for that day if my insurance was not. They said they would call me if so. As a provider myself I know how this works. Cash price for all three is around 1200$ each MRI is 460$.Instead my case was charged over 8,000$ which they did settle to 3200$ until BCBSLA runs in because this is completely illegal and a dual fee schedule. You can legally only give a TIME OF SERVICE discount for 15% but most importantly I asked the day I went in to not pay less than what anyone else would pay but the exact same amount. My husband was killed in my accident with my 13 week old sustaining injuries and my 2.5 year old in the car. It's despicable my family was used for any amount of monetary gain and I pray this helps others or attorneys. My number is (281) 726-5786 if anyone has any questions of how to do this. Again, my practice treats accidents as well. ***PLEASE READ IF YOU USE THIS FACILITY FOR AN AUTO ACCIDENT*** Tell them or your attorney regardless of what they say you want to pay the cash price if your insurance is not going to cover it. Sign something and get it in writing. I had two MRIs and a CAT scan which I told them I would pay for that day if my insurance was not. They said they would call me if so. As a provider myself I know how this works. Cash price for all three is around $1200 each MRI is $ 460. Instead my case was charged over $8,000 which they did settle to $3200 until BCBSLA runs in because this is completely illegal and a dual fee schedule. You can legally only give a TIME OF SERVICE discount for 15% but most importantly I asked the day I went in to not pay less than what anyone else would pay but the exact same amount. My husband was killed in my accident with my 13-week-old sustaining injuries and my 2.5-year-old in the car. It's despicable my family was used for any amount of monetary gain and I pray this helps others or attorneys. My number is (281) 726-5786 if anyone has any questions of how to do this. Again, my practice treats accidents as well.

This is by far the best place my grandmother and I have come to get testing done. They are prompt…read moreand diligent. Everyone was welcoming and got us in swiftly for our appointment time, which is so much appreciated since she had other appointments right after. They are great and we will continue to return her for any additional imaging needs in the future!!

They refused to schedule a test for my wife because she has a disability. They wanted to require…read moreher to stand for 30 minutes. She uses a wheelchair.

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

If you're looking for incompetence, this is the place! I had my first appointment on February 27th…read morefor a CT scan with contrast. No one ever gave me any instructions s that I couldn't eat or drink for 4 hours prior to the procedure. I had eaten, so we had to reschedule. This morning I went in for my rescheduled appointment. Two different technicians attempted an IV for my contrast and neither of them could find a vein, so they sent me home again. They told me that I was possibly dehydrated and I should have been drinking water. Are you kidding me? Oh, and they charged my credit card for a procedure they could not do! I would never use this company again!!

I went in yesterday for an MRI of my back. I was greeted nicely, given paperwork and was taken back…read morefor my appt about 15 min after my appointment time. The tech was friendly, explained things thoroughly, gave me earplugs and the scan lasted about 15 min. The facility was clean and convenient to get to. I recommend!

For not being busy, the wait time was unacceptable. Do they not have enough staff or not enough…read moremachines or maybe they are double booking people? The staff could be friendlier and sensitive to people's time. One lady got up and told the front desk she had to get back to work. Now I'm trying to call and see if my report is available and they keep sending me to voice mail. I will not go back here. I highly recommend Houston MRI on Pin Oak in Katy.

Just want to take a moment to thank the staff at Kingsland Imaging again for taking care of my…read moredaughter yesterday. As a mom, I was anxious when I had to do one, but as a teenager, she was so scared. The ladies at the front desk were so kind and caring, never rushed us or made her feel silly for being scared. Liz came to get her and again, another smiling face that assured her she would be right there through the whole process. In the end, she came out smiling and said "that wasn't so bad"! What a relief! I will refer others and share my experience for sure. Give those girls a raise!! A+ in this mom's eyes!

I drove from Austin to Katy to have a DEXA scan at this imaging center because they have the extra…read moreTBS software, which tells you more about your bone than just the density. I was greeted very nicely with a very professional young woman when I checked in However, when I was taken back to have the scan done the young man that was the technician had absolutely no communication skills. I was not offered a locker and had to change into a gown and was told I couldn't leave my things in the room so I carried them into this tiny little room, and it was quite embarrassing because I had my undergarments with me and the whole thing seemed Very unprofessional. I was especially disappointed in the fact that they do not put your knees on a block while doing the scan because it is a proven fact that if you do not have your knees on a block, then your spine is arched because your back is arched and the reading is not correct . I ask about that and the young man said they don't do that. He had no personal skills. If you're going to be working in a center that is doing scans on people (with a high percentage of those people having scans done checking for something that's quite serious) your company needs to train you in how to communicate and be sensitive and to talk through what you're doing with your patient. I probably wasted a trip because it was done incorrectly and just the unprofessionalism of the experience makes me super upset with myself for not reading the reviews before I went. Owners of Simon that you need to do some training so that your technicians are sensitive and caring people that offer a locker for peoples belongings and our professional and informative.

Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much…read moreappreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health.

Most reviews on here are fake but I'm here to tell you ihealth clinics is the most professional and…read moresweetest doctors/staff I have ever seen. They're not impersonal like other doctors offices are. They actually care! The wait was very short but my concerns were not rushed. The doctor listened to every problem I was having. Love love love this place and will definitely refer to my friends and family.

Great doctor. Very sweet & understanding. Office is clean and they do well of making sure you're…read moreaccommodated.

The work they do here is great affordable clean fast and the front desk is quick to help you with…read moreany problem

Very nice place and clean. Receptionist was professional and friendly. They have a tv and a coffee…read morebar. Plenty of parking.