PLEASe be prepared to be extremely disrespected by the front office reception intake staff,…read moreespecially the woman who sits on the right she has a godlike complex and so very rude, unprofessional and should get a crash course in people skills. Customers have many choices of medical practices to patronize and insurance companies pay the doctors providers so they're not doing the office any favors by they're rude and offputting behavior. simple kindness, manners, please thank you and how about I'm sorry when a problem arises not the blame game and rudely. Tell someone go sit down like they're a lap dog. The medical doctors here are great, but the front ladies office staff are the problem . They're the reason why I am going elsewhere.

BEWARE Dr. Uptmore and his practice are very inflexible if you arrive late (because you went to the…read moreother location in error). Was told I would need to reschedule but did not and will not. Business must be very good or they just don't care.

They are amazing and take great care of you! The staff are super nice. my son called in the morning…read moreand was able to get a same day appointment. We got to the office it was clean, very elegant, and the wait time was only 10 minutes.

I was so amazed at the people who work there, they were the best I have ever seen!!! There…read moreradiation treatment for my cancer on my nose is completely gone !! Not like my old dermatologist wanted me to have surgery, they are against Gentle Care takes money away from them. I will tell everyone if u just found out you have cancer give Gentle Care a call first and see if you are a candidate

Dr. Sarah Teo was really kind and helpful, she made me feel comfortable and cared for throughout my…read moreexperience at this dermatologist appointment. However, the checkout experience was not very welcoming. When I kindly asked if they accepted Apple Pay, the employee responded with an attitude. I was also having trouble with my payment, and instead of being understanding or helping ease the situation, her behavior made me feel more stressed. It made me feel self-conscious and unwelcome as a customer.

Their customer relationships are non-existent. I had an appointment, I confirmed my appointment via…read moretext and they canceled it, without even notifying me, because they couldn't verify my insurance. I drove 40 miles for absolutely nothing. Which is basically shows me they're more concerned about money than they are people. I called Clear Dermatology (832) 772-3330 and the difference is night and day. Trust me, there is no personal relationship with these big outfits it's all about the money!

Took time to explain the process and my options. Preform the…read morebiopsy and provided results in less time than expected

**10/23/25**** For clarification: the child reported as…read morebeing abused was not a patient of this practice. The child is the sibling of the patient and accompanied us to all appointments. I'm including this detail because the owner has since emailed me demanding that I clarify it. According to the owner, no video was provided to CPS. However, the CPS officer shared information that contradicts this. This is my experience, and I have every right to share it. Because my child was not a patient, the provider had no access to the medical history or diagnosis. Their decision to report was influenced not only by a parking lot video, but also by prior judgments about the child's emotional behavior during visits over several months despite lacking any clinical context. The child's behavior is part of our daily reality, not unique to this office. A simple conversation could have clarified everything. As a parent already managing complex circumstances, I expect compassion and communication before escalation. If I receive further demands to alter or remove my review, I will post the CPS dismissal letter related to this incident.

I see his son, Adrian Subrt. Have always had a positive experience and office staff has always been…read morefriendly. Never feel rushed. Never a long wait to see him.

Excellent dermatologist. We see him annually & he's helped us with our aging skin problems.read more

This place is very frustrating to deal with. My husband made an appointment and when he showed us…read morethey did not have him in their system and had to wait again for an appointment. At the appointment they did some biopsies. He received a message to call the office for the results, but after 8 calls over three days he cannot get anyone on the phone or returning his messages. On the 9th call he pressed enough buttons to get a person on the phone, but all she would do is take his name and phone number. This place is a hot mess.

I've been a patient of Dr. Uptmore for several years no. He is a great dermatologist and has an…read moreexcellent staff. He has always been helpful and kind. I would highly recommend him to anyone needing dermatologic assistance.

I had my first facial with Yadira and WOW! she was kind, helpful, and informative. I am a new…read moreregular for sure!

I had Cienna do an express facial to do an extraction. As you can see in the before picture, there…read morewas a lot of red spots on one side of my face. I don't normally have acne, but people started noticing how one side of my face was just a problem. I wasn't originally stressed and I didn't have a specific side of my face that I slept on so I didn't know why that was happening. It ended up stressing me out which made it worse. I tried Paula's Choice clear extra strength exfoliator to clear it up which it temporarily did. Once the redness went away, I realized there was a deep blackhead that I assumed was causing the redness. I tried popping it but I couldn't get the head of it out so it persisted. In desperation, I went here to get a professional extraction. Disclaimer though, if you're expecting one of those extractions you see on Tiktok, you might not get that here. Cienna didn't believe in puncturing or damaging the skin, so she used two Q tips to pop things on my face. It did a good enough job, I still had blackheads on my nose but my biggest concern was that problem area on the right side of my face. The after pictures were taken within a week after my appointment and my face cleared up considerably even after those pics. Currently, I am about two weeks post-appointment and the problem area is hardly even there. Cienna was also not able to get the head of the blackhead out, but her massaging my face flattened it some. On top of that, since my pores were open from the steam, when I got home, I put a pimple patch on the problem area and it sucked everything out of there! Although I didn't get the tiktok extraction I was hoping for, Cienna made up for it by giving me advice on my current skin care routine and customized the facial to specifically tackle any problems my skin was having, which was specifically dryness. My face felt refreshed and hydrated for the following week. And this was all with the cheapest facial offered so I can't imagine the better ones. I highly recommend, although I personally want each and every pore extracted so I might try to find a different place.

Careful analysis and explanation of the procedure beforehand and its execution. The women at the…read morefront desk are so friendly & welcoming, and they are knowledgeable about after skin care procedures and products.

Do not recommend for acne scars/microneedling…read more My partner had a consult with Dina and we asked a lot of questions and showed the area that would need microneeedling. We received pricing and we booked for our initial treatment appt with their help for $400. On our initial treatment with Ashleye, they said they could not proceed with treatment and also gave double the price of $800 if we wanted to get it done. In summary: -our initial consult provided us misinformation of treatment and price. -we couldn't get treatment even though they told us we could. This is an inconvenience to us since we had to coordinate work schedules to make this appt work. -they didn't offer any discount or credit for the misinformation or inconvenience. It really takes a lot to do the first step to correct acne scars and it sucks that we got misinformation on treatment and pricing. We were looking forward to taking the first step to clearer skin but feel the lack on consistency between the workers means we are not getting the best service or treatment plans. It's like if you went to doctor and they scheduled you for surgery, then the day of your surgery they said they can not do it and said it would be double the price. I just wish we knew from our initial consult instead of wasting our time. I hope this helps anybody!

Over a year ago Dr. Chang performed a breast lift on me. I had used another doctor previously and…read moretwice he only did a partial lift leaving me unhappy with the outcome. I'm so happy with the results. Finally got a full lift and I'm very happy with the results. She is also a very nice person. I'm going back to her to have an upper eyelid procedure soon.

I interviewed surgeons before deciding on Dr. Chang. The results are amazing, but the most…read moreimportant part was that I felt like she really cared about me as a person. She always listened, answered all questions, and always made sure I didn't have any more questions before I left. You never feel rushed, and you never feel pressured. Since Dr. Chang is also a mother, I felt Dr. Chang understood me and my needs in ways another doctor might not.