Very easy... Called them, got in there right away. Everything took less than 30 minutes. I got a…read moreDexascan and they went over my results. Highly recommend

Super clean medical spa in the Katy area. I specifically went there to have the Dexa scan. Eren…read morehelped with scheduling and services and she was fantastic! Very kind, helpful, and knowledgeable! She was also very patient and took the time to explain all the results of the Dexa scan and answer all questions with great detail. Such a great experience! Highly recommend this place as well as the Dexa scan. Not only will you leave there with more understanding of where your body is at but how to make improvements to crime a more healthy you! They also have very competitive pricing so total win win all around!

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

My appointment was scheduled for 1pm, and I was told I NEEDED to arrive 30 minutes early. I showed…read moreup at 12:30pm as instructed. They said they already had my information on file and I only had a few questions to answer, which took less than five minutes. I asked if I could be taken back early since I was required to arrive early, but was told no. Around 12:50pm, I was informed they were running behind and I wouldn't be taken back until 1:20-1:25pm. I was told I could either wait or leave and they would call me when it was my turn. I chose to leave and received a call at 1:20pm saying they were ready for me. However, I still wasn't taken back until 2:00pm. Overall, the experience was extremely frustrating and disappointing.

Chelsea was great. She was polite, professional, and courteous. I would recommend making an…read moreappointment. They do accept walk-ins with an order but expect a wait. The waiting rool is comfortable with 2 big tv screens. This facility was customer friendly.

This place is an absolute disaster. I went to the Katy office, personally dropped off my imaging…read moreand reports, and did everything possible to ensure they had everything they needed -- yet they were still completely incompetent. Scheduling imaging was a nightmare. My doctor's office faxed my order repeatedly, but they kept insisting they "never received anything." They told me they would call within 24-48 hours; it has now been five days with zero communication. I kept calling to follow up, and every time I was met with excuses, confusion, and the same useless runaround. The customer service is atrocious, the communication is nonexistent, and the staff's attitude is downright unacceptable. This is easily one of the worst healthcare experiences I've ever had. I strongly advise anyone to stay far away.

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

If you're looking for incompetence, this is the place! I had my first appointment on February 27th…read morefor a CT scan with contrast. No one ever gave me any instructions s that I couldn't eat or drink for 4 hours prior to the procedure. I had eaten, so we had to reschedule. This morning I went in for my rescheduled appointment. Two different technicians attempted an IV for my contrast and neither of them could find a vein, so they sent me home again. They told me that I was possibly dehydrated and I should have been drinking water. Are you kidding me? Oh, and they charged my credit card for a procedure they could not do! I would never use this company again!!

I went in yesterday for an MRI of my back. I was greeted nicely, given paperwork and was taken back…read morefor my appt about 15 min after my appointment time. The tech was friendly, explained things thoroughly, gave me earplugs and the scan lasted about 15 min. The facility was clean and convenient to get to. I recommend!

This place is so good I've returned for my MRI needs. And they are so friendly they welcome me by…read morename when I walk in the door! It's clean and efficient. I will return again as appointments are easy to schedule!

For not being busy, the wait time was unacceptable. Do they not have enough staff or not enough…read moremachines or maybe they are double booking people? The staff could be friendlier and sensitive to people's time. One lady got up and told the front desk she had to get back to work. Now I'm trying to call and see if my report is available and they keep sending me to voice mail. I will not go back here. I highly recommend Houston MRI on Pin Oak in Katy.

In/out maybe there 25min. My office experience was good, ladies were nice. The tech explained…read moreeverything. Test took like 10min.

This is by far the most frustrating experience I've had getting a properly read mammogram. This is…read moremy first year without great medical insurance so I tried this process of self-pay. I wound up going to SimonMed Imaging Katy. They initially refused to accept prior years images in spite of me receiving emails telling me to bring prior images to my appointment. According to the office manager there, they only accepted prior imaging if it was a diagnostic test and not a regular mammogram. I was proactive in bringing prior images because there had been concerns after taking the Covid vaccine with readings. Suffice it to say, I got a concerning result so they decided to accept prior imaging. One CD was unfortunately cracked, so I completed a medical release and stayed to ensure it was faxed to the prior facility in another state, and then followed up by calling that facility to ensure it was received. The out of state facility sent the images electronically the same day. Six days later I had no response so I drove back to SimonMed and was told they didn't have the images. I patiently called the out-of-state facility and confirmed that they sent them six days prior and they agreed to resend them. The office manager at Simon med then called their records department and was apparently told it takes them 4 to 6 weeks to upload images received. What!? So first I'm told the images weren't received and then I'm told the images were PROBABLY received but they wouldn't know for 4 to 6 weeks when the records department decides to upload them. Then she added that they did receive a report from 2025. I pointed out you don't get a report without getting images along with it since you didn't have either of them until the request was made for them to be sent. I have lost all faith with Simonmed and Radiology Assist due to this horrible process. Heaven help me if I actually have a serious issue that needs to be addressed because I apparently have to wait 4 to 6 weeks just to find that out.

Most reviews on here are fake but I'm here to tell you ihealth clinics is the most professional and…read moresweetest doctors/staff I have ever seen. They're not impersonal like other doctors offices are. They actually care! The wait was very short but my concerns were not rushed. The doctor listened to every problem I was having. Love love love this place and will definitely refer to my friends and family.

Great doctor. Very sweet & understanding. Office is clean and they do well of making sure you're…read moreaccommodated.

The work they do here is great affordable clean fast and the front desk is quick to help you with…read moreany problem

Very nice place and clean. Receptionist was professional and friendly. They have a tv and a coffee…read morebar. Plenty of parking.