I would not recommend going here. I terrible bedside…read moremanner from the tech. Just because you were going to get an ultrasound does not mean that you're always going to see a baby, but you could be there for many other reasons. My tech who made it very known she had 10 years of service should have more understanding that women come loss and not always happy stories. Upon that the tech had her settings wrong, which gave wrong information and cost me more money for future testings only to discover that what she said was there was not even there. I also received no call from from management with an apology even after my healthcare provider called and shared my experience. i hope this review causes them to take a better look at their staff and create a better environment for every

Great service and super friendly staff. Wasn't able to get clear images of my baby so they let me…read morecome back the next week free of charge!

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

I had a good experience here. It was very easy to schedule and reschedule appointments. I didn't…read morehave an issues with having to wait too long because I booked the very first appointment and I was able to be the first one in. I had a diagnostic mammogram and was able to have my images taken and radiologist determine my results in an hour. Estimate time was about 1.5-2 hours, so I was relieved to be done faster. I equate it to being the first appointment of the day. The environment is calm and relaxing, but it doesn't compare to Memorial Hermann Breast Care. That place is truly like a spa with robes and fountains. Solis provides a cape to wear when you do you mammogram. At first , I was bummed it wasn't a fancy robe, but the cape made sense for the mammogram. It allows you to be slightly covered while they take images. It is located right at the intersection of 99 and I-10 and on the second floor.

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

My appointment was scheduled for 1pm, and I was told I NEEDED to arrive 30 minutes early. I showed…read moreup at 12:30pm as instructed. They said they already had my information on file and I only had a few questions to answer, which took less than five minutes. I asked if I could be taken back early since I was required to arrive early, but was told no. Around 12:50pm, I was informed they were running behind and I wouldn't be taken back until 1:20-1:25pm. I was told I could either wait or leave and they would call me when it was my turn. I chose to leave and received a call at 1:20pm saying they were ready for me. However, I still wasn't taken back until 2:00pm. Overall, the experience was extremely frustrating and disappointing.

I went in for two MRIs and was informed that they do not have the equipment to do one of the…read moreexams. I was given a lecture about why they couldn't do it, as if I should have known. The oncologist sent over the two MRI orders along with my bloodwork and the appointments were made and paid for. They told me they couldn't give me a refund since they use a third party to set up appointments and process payments., so now I have to wait on a refund from the third party and then reschedule at a different facility. So aggravating.

From the owner: Mason Imaging is a medical diagnostic center that uses state-of-the-art equipment to diagnose…read moremedical conditions. Whether you need an MRI, X-Ray, Ultrasound, or CT Scan, Mason Imaging Center has everything. Located on Mason Road, just north of I-10, we are easy to reach and accessible to everyone. We have the most affordable price in Katy. Contact us today to schedule your appointment.

I called to schedule with my previous Dr only to learn she is no longer with the practice. I then…read moremade an appointment with someone else. VM called me to cancel the appointment because she would be out of the office. I was rescheduled for a month later. 1 week before that appointment it was again cancelled because she would be out of the office. I've moved on to a more reliable Dr.

I have been a patient of Village Medical for over 25 years and patient of Dr Lee Edwards for at…read moreleast 10 years. I have really liked having Dr Edwards as my Doctor. I tried to reschedule my appointment with her last week after the automated system sent me a message that my current August appt with her was cancelled. When I called to re-schedule I was informed she was no longer with Village Medical. I asked where she had moved to and was given no info. I have sent messages in Patient Portal. No responses. Normally a letter or notification is sent out if a MD is leaving a Practice. I reached out to the Practice Manager and left 2 messages. No response. I spoke to someone in the Call Center today to ask what was going on that none of my messages were being returned. Come to find out the Call Center and Billing & Insurance Center is now located in Central America which is why everyone who answers the phone has a heavy foreign accent that is barely audible unless you are Hispanic. I think this is so unprofessional that there has been no communication to her long standing patients or all of her patients for that matter that she was leaving the practice and what my choices were for having a physician take over my records. It is terrible that Dr Edwards is gone, she was a great female Doctor and I will miss her terribly. I am so disgusted with how Village Medical has handled this that there is no reason for me to stay with them as a patient. Dr Edwards is gone so I will look elsewhere for a new MD. It is also ridiculous that when you call into the office all calls are being routed to a Call Center in Central America instead of someone local here in Houston, Tx taking my calls. To say I am appalled by all this is putting it lightly. Dr Edwards and her Nurse Heather were always so good to me and I felt well taken of by them. I'm unbelievably disappointed.... I started with Village Medical in 1998 and I'm now 69 years old. Changing PCP's will not be easy but Village Family Practice is not comparable to how it use to be. Such a shame....

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

I had an incredibly disappointing and frustrating experience at this women's center. I initially…read morecame here for help in getting pregnant, but the lack of communication and incompetence among the staff led to a costly and stressful ordeal. During my first visit, I went through numerous checkups and tests, which in hindsight, I'm not even sure were necessary. They scheduled my next appointment to flush my fallopian tube and prescribed me Clomid pills, which I was supposed to take on specific days leading up to the procedure. However, when I arrived for my scheduled appointment, the staff informed me that I didn't have an appointment on record. This was outrageous, especially since they had prescribed me medication that needed to be taken in preparation for this specific procedure. To make matters worse, they told me the doctor had left for a delivery, so they needed to reschedule. Despite the inconvenience, I tried to be understanding and agreed to the rescheduled appointment. When I returned for the procedure, I had already completed the medication regimen. They charged me almost $600 upfront, but after waiting, the doctor came in and asked why I hadn't shown up on the original date. After explaining the situation, the doctor decided not to proceed with the procedure because it might disrupt a potential pregnancy. She assured me that the payment would be refunded since the procedure wasn't done. I decided to hold the payment for my next visit, but when I called to make the next appointment, I was told I'd have to pay another $60 out of pocket for the same medication. This was their mistake, yet they refused to cover the cost. Later, I received an email stating I would only be refunded around $300, not the full amount I had paid. Apparently, they charged me for an unnecessary ultrasound that wouldn't have happened if the staff had communicated properly with the doctor. This experience has been incredibly disappointing. I've lost money and time due to their errors and lack of communication. And after going through and spending all that money, they suggested I get my husband's semen checked which he did a year ago before I even went to this place and I even told them about it. My husband and I went ahead and did another semen analysis. They told us we have to see a fertility and referred us to the fertility, my fallopian cleaning never took place but they refunded me $300 and change only instead of $600 and after promising me that I'll be refunded completely as the procedure never took place. One more thing to add is, every time I call them, their excuse was short staffed and I'll have to wait for call back, it's very unprofessional for a business to tell a paying customer that, you take that to your manager or HR, not your paying customers. Even when I called for my refund, they took exactly 3 week for my refund. They couldn't do it earlier because their excuse is the person who handles the refunds and writes the cheque, works from home hence the delay, I couldn't believe that they would say all that to their paying customers. The doctor was great, but the incompetence of the staff makes it impossible for me to recommend this place to anyone. Avoid this center if you value your time, money, and peace of mind.

From the owner: About Dr. Nancy Aguilar Magsino At Optimum Women's Care,…read morePLLC in Katy, Texas, the goal of Nancy Magsino, MD, FACOG, and the team is to provide quality, personal, and efficient care and attention to the different physical and concomitant emotional issues patients go through from adolescent years, reproductive years (pregnancy) and through menopause. They achieve this goal by offering current,  innovative, and state-of-the-art medical treatments supplementing Dr. Magsino's extensive experience in obstetrics and gynecology and special interest in robotic and minimally invasive surgery. Dr. Magsino was born and raised in the Philippines. She graduated Cum Laude with a bachelor of science in psychology and finished her medical degree at the University of Santo Tomas on a full scholarship. She finished her residency training in the Philippines and did private practice for two years before she immigrated to the United States after marrying her Filipino-American husband from California. She passed her U.S. Medical Licensure Exams while taking care of three beautiful children. She is proud to be trained by her great mentors from Texas Tech University and The Methodist Hospital in Houston, Texas. At the calm and inviting office, Dr. Magsino and the staff provide well-woman exams, contraception guidance, fertility testing, vaginal revitalization treatments, and much more. To schedule an appointment, call the office or book an appointment online now. View Dr...

front desk lady with highlights was very nice and helpful, she took very good care of me.read more

I had an extremely disappointing experience with this office. They completely wasted my time. I…read morescheduled my appointment in advance, and at no point during the scheduling process was I told that I needed to bring copies of my previous reports. After taking the time to show up for my appointment, they refused to see me simply because I did not have those previous reports with me. Had they communicated this requirement when I made the appointment, I would have made sure to bring everything they needed. This was incredibly frustrating, unprofessional, and a complete waste of my time. Patients should be clearly informed of all required documents BEFORE they arrive for their appointment. Very poor communication and customer service.

Unbelievable how fast they were able to get us in, AND how much money they saved us. We saved…read morehundreds on the ultrasounds we needed, and I've heard similar stories from friends on even saving over a Thousand dollars on MRI's and CT Scans. I will always come here for any imaging needs. The owners are super nice, and the technician was Very thorough.. took her time and made sure the images were perfect. Highly recommend!

I rarely write healthcare service reviews, but when it comes to a procedure that impacts peace of…read moremind, the quality of care, bedside manner, affordability, and efficiency, then, it's just as important to call these metrics out as-is the results of the procedure performed by the facility and provider. That said, my experience at Star Imaging was exceptional, especially compared to another large imaging company that took three months to deliver results and even lost my images at one point. Speed I called on a Friday, had my appointment on Monday, and my doctor received the images by Tuesday--remarkably fast. Location Conveniently located off I-10, surrounded by numerous dining options--a plus if you're fasting before the procedure. Front Desk & Intake The office was stocked with refreshments and well-organized, with minimal wait times due to efficient scheduling. The front desk staff, Vincy, was friendly, professional, and had my insurance details sorted before my visit. Unlike other clinics that leave patients to figure out coverage, they proactively verified it in advance. Before I arrived, the technician, Jerin, even called to check for allergies to contrast dye, demonstrating their thoroughness and concern for patient safety. Their pricing was also significantly more affordable than other imaging centers. Prep & Briefing Jerin, the technician and owner, welcomed me warmly, explained the procedure clearly, and reassured me throughout. He arranged for Aaron, a skilled paramedic, to handle my IV--painlessly on the first attempt, unlike past experiences where multiple attempts were needed by other nurses for my family members. Procedure: CT Scan with Contrast This was a procedure I requested from my PCP to run a diagnostics and see if everything looks good on the inside (btw gut health is everything). Preventative care at my request (on-demand) is what I'd like to think of it as and this was my first time so I was a little nervous. The staff made the whole process seamless, effortless and put my concerns to rest with reassurance and covering the process from E2E. The contrast injection was painless, and while it created a warm sensation, it wasn't uncomfortable. The machine guided me through the breathing exercises, and Jerin captured over 200 images in just five minutes--much quicker than expected. Post-Scan Observation Since I was the only patient at the time, I had a relaxed conversation with Jerin and Aaron while waiting to ensure no allergic reaction to the contrast. Post-Procedure & Discharge Jerin explained when my doctor would receive the images and recommended drinking plenty of water (I'd say 5-8 bottles of water is good but that's how much I drink daily anyways) to flush out the iodine. If you have muscle spasms after the procedure it is caused due to iodine and not enough water (my thoughts at least) so do not become worried. At discharge, Vincy and Jerin made sure I was comfortable, offered water, and even suggested nearby restaurants since I had been fasting. I hope to never come back but if I had to then my choice would be Star Imaging. My experience with them was far superior to another imaging center in Sugar Land. Their efficiency, attentiveness, and quality of care set a high standard, and I hope other providers take note. This is the kind of service all healthcare facilities should strive for and I say this as a former healthcare compliance auditor of provider facilities and a current healthcare product director.