I would not recommend going here. I terrible bedside…read moremanner from the tech. Just because you were going to get an ultrasound does not mean that you're always going to see a baby, but you could be there for many other reasons. My tech who made it very known she had 10 years of service should have more understanding that women come loss and not always happy stories. Upon that the tech had her settings wrong, which gave wrong information and cost me more money for future testings only to discover that what she said was there was not even there. I also received no call from from management with an apology even after my healthcare provider called and shared my experience. i hope this review causes them to take a better look at their staff and create a better environment for every

Great service and super friendly staff. Wasn't able to get clear images of my baby so they let me…read morecome back the next week free of charge!

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

My appointment was at 8am, and I arrived extra early. They let me know that they had only 1 tech…read morebut assured me they would get me back by my appointment time. My wait was actually over an hour past my appointment time, and they called people that had appointment times after me before me. There were 3 ladies in front of me when they took me back at 8am. They brought 3 more ladies back after 8am, and all 6 were seen before me. When I finally gave up and put my clothes back on to leave at 9am, the waiting room in the back was empty. When I went to the front to let them know I couldn't wait any longer, I didn't get an apology or anything close to it. Just told they could reschedule me. Last year, I also had an hour wait with a morning appointment. They seem to overbook in the mornings or don't schedule their techs appropriately. Very disappointed in the service over the last few years. In the beginning they were great and wait times were minimal, but it has slowly declined. To add even more issues, they are upselling another service that they offer along with the mammogram, but that throws the appointments even further behind, because that 10-15 min appointment now has another additional service. If you can't handle your normal mammogram appointments, why would you add another service to make the appointments longer? This is a poor business model at best.

I was referred to Alliance through my orthopedic surgeon for an MRI of my hip…read more I do not live close to Alliance, and they were the only company willing to do a 2 month payment plan! How nice! After driving 40 minutes I was in some pain, I took some meds and thought I could make it through the 30 minute MRI. I did not . First, the office staff was so helpful and accommodating , they agreed to make payment arrangement because my co pay was so high , I could not afford to pay the entire amount up front . They were really accommodating . Awesome staff!!! And the technician who did the MRI was very kind, helpful, and understanding after 10 minutes I couldn't take the pain and had to reschedule . The morning of my rescheduled appointment I realized that the drive would be too much ,again , and I just needed to find a place closer to where I lived . Now I will have to save the money to pay the outrageous co pay I have . Nancy and her supervisor were so nice they refunded my money ( the portion I had already paid)and wished me well . I at least wanted to make a review and state the positive experience and interactions I had with the staff of Alliance ! Thank you for everything !

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

I went in for two MRIs and was informed that they do not have the equipment to do one of the…read moreexams. I was given a lecture about why they couldn't do it, as if I should have known. The oncologist sent over the two MRI orders along with my bloodwork and the appointments were made and paid for. They told me they couldn't give me a refund since they use a third party to set up appointments and process payments., so now I have to wait on a refund from the third party and then reschedule at a different facility. So aggravating.

From the owner: Mason Imaging is a medical diagnostic center that uses state-of-the-art equipment to diagnose…read moremedical conditions. Whether you need an MRI, X-Ray, Ultrasound, or CT Scan, Mason Imaging Center has everything. Located on Mason Road, just north of I-10, we are easy to reach and accessible to everyone. We have the most affordable price in Katy. Contact us today to schedule your appointment.

Whatever you do, don't go to Village Medical. I'm caring for a 69-year-old man who started going…read morethere because it was so close to home. He didn't look at their reviews. Big Mistake! Every time he needed a new prescription, it became a huge hassle. You need to call 2 to 3 days in advance because doctors won't stop what they are doing to refill your prescriptions. Its only done at the end of the day. God forbid if you forget and call in two days before you need them. I needed a refill on my prescription, so I called in the prescription mid-day on the 9th of January, which was a Friday. I only had enough pills to get me through the 11th, which was a Sunday. Consequently, I called Village Medical to get my meds called in asap. That did not happen! We did not get those pills until Tuesday because we had to call in again on Monday. What a hassle!! I cant enter this complaint until I give at least one star. Consequently, I have given them one star so that you can read my review

Village Medical is as crooked as they come!! If didn't have high blood pressure before you came you…read morecertainly will when you get the bill! The billing department, the practice, they're here for your money! They will not help you with a dispute, they will not adjust a thing. I went in for my well check-up and they charged me for an additional visit, when nothing was done! They charged me for an additional 25-39 minute visit on top of my visit, the doctor was in the room for 11 minutes!! They also charges me for subsequent observation which according to the definition of the code that, I am in her daily care, which is just another lie! Village medical policy states that you will work with people that have a dispute over your inaccurate billing except all that you do is evade your own rules and procedures. Thugs and thieves!! Zero Stars!! "Press #4 if you're an attorney", being sued much?? Medical Upcoding is a Federal Crime according to the FBI, upcoding is a form of health care fraud. Upcoding occurs when providers bills for services at a higher level than what was provided. This can lead to fines and imprisonment. I love to see them serve jail time for their crimes to people of our community!! Be outraged!! I can't wait to see this place go out of business!

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

I had an incredibly disappointing and frustrating experience at this women's center. I initially…read morecame here for help in getting pregnant, but the lack of communication and incompetence among the staff led to a costly and stressful ordeal. During my first visit, I went through numerous checkups and tests, which in hindsight, I'm not even sure were necessary. They scheduled my next appointment to flush my fallopian tube and prescribed me Clomid pills, which I was supposed to take on specific days leading up to the procedure. However, when I arrived for my scheduled appointment, the staff informed me that I didn't have an appointment on record. This was outrageous, especially since they had prescribed me medication that needed to be taken in preparation for this specific procedure. To make matters worse, they told me the doctor had left for a delivery, so they needed to reschedule. Despite the inconvenience, I tried to be understanding and agreed to the rescheduled appointment. When I returned for the procedure, I had already completed the medication regimen. They charged me almost $600 upfront, but after waiting, the doctor came in and asked why I hadn't shown up on the original date. After explaining the situation, the doctor decided not to proceed with the procedure because it might disrupt a potential pregnancy. She assured me that the payment would be refunded since the procedure wasn't done. I decided to hold the payment for my next visit, but when I called to make the next appointment, I was told I'd have to pay another $60 out of pocket for the same medication. This was their mistake, yet they refused to cover the cost. Later, I received an email stating I would only be refunded around $300, not the full amount I had paid. Apparently, they charged me for an unnecessary ultrasound that wouldn't have happened if the staff had communicated properly with the doctor. This experience has been incredibly disappointing. I've lost money and time due to their errors and lack of communication. And after going through and spending all that money, they suggested I get my husband's semen checked which he did a year ago before I even went to this place and I even told them about it. My husband and I went ahead and did another semen analysis. They told us we have to see a fertility and referred us to the fertility, my fallopian cleaning never took place but they refunded me $300 and change only instead of $600 and after promising me that I'll be refunded completely as the procedure never took place. One more thing to add is, every time I call them, their excuse was short staffed and I'll have to wait for call back, it's very unprofessional for a business to tell a paying customer that, you take that to your manager or HR, not your paying customers. Even when I called for my refund, they took exactly 3 week for my refund. They couldn't do it earlier because their excuse is the person who handles the refunds and writes the cheque, works from home hence the delay, I couldn't believe that they would say all that to their paying customers. The doctor was great, but the incompetence of the staff makes it impossible for me to recommend this place to anyone. Avoid this center if you value your time, money, and peace of mind.

From the owner: About Dr. Nancy Aguilar Magsino At Optimum Women's Care,…read morePLLC in Katy, Texas, the goal of Nancy Magsino, MD, FACOG, and the team is to provide quality, personal, and efficient care and attention to the different physical and concomitant emotional issues patients go through from adolescent years, reproductive years (pregnancy) and through menopause. They achieve this goal by offering current,  innovative, and state-of-the-art medical treatments supplementing Dr. Magsino's extensive experience in obstetrics and gynecology and special interest in robotic and minimally invasive surgery. Dr. Magsino was born and raised in the Philippines. She graduated Cum Laude with a bachelor of science in psychology and finished her medical degree at the University of Santo Tomas on a full scholarship. She finished her residency training in the Philippines and did private practice for two years before she immigrated to the United States after marrying her Filipino-American husband from California. She passed her U.S. Medical Licensure Exams while taking care of three beautiful children. She is proud to be trained by her great mentors from Texas Tech University and The Methodist Hospital in Houston, Texas. At the calm and inviting office, Dr. Magsino and the staff provide well-woman exams, contraception guidance, fertility testing, vaginal revitalization treatments, and much more. To schedule an appointment, call the office or book an appointment online now. View Dr...

Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much…read moreappreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health.

Customer care is so horrible. They confirmed my appointment, told me the amount, I had to drive…read more1:30 to get to this location. When I got there they told me the order and scheduling was wrong and they realized in the morning. But they were not smart or considerate enough to call about that detail. The front desk lady was nice, however the person next to her was totally rude, and did not care or bother to find a solution. Horrible place. Go to another location if you can.

The staff were super knowledgeable and nice, the cost was a fraction of what I would have paid with…read moremy high deductible insurance plan, but the most impressive was how much quicker they could get us in. Would highly recommend Star Imaging and won't go anywhere else from now on.

I rarely write healthcare service reviews, but when it comes to a procedure that impacts peace of…read moremind, the quality of care, bedside manner, affordability, and efficiency, then, it's just as important to call these metrics out as-is the results of the procedure performed by the facility and provider. That said, my experience at Star Imaging was exceptional, especially compared to another large imaging company that took three months to deliver results and even lost my images at one point. Speed I called on a Friday, had my appointment on Monday, and my doctor received the images by Tuesday--remarkably fast. Location Conveniently located off I-10, surrounded by numerous dining options--a plus if you're fasting before the procedure. Front Desk & Intake The office was stocked with refreshments and well-organized, with minimal wait times due to efficient scheduling. The front desk staff, Vincy, was friendly, professional, and had my insurance details sorted before my visit. Unlike other clinics that leave patients to figure out coverage, they proactively verified it in advance. Before I arrived, the technician, Jerin, even called to check for allergies to contrast dye, demonstrating their thoroughness and concern for patient safety. Their pricing was also significantly more affordable than other imaging centers. Prep & Briefing Jerin, the technician and owner, welcomed me warmly, explained the procedure clearly, and reassured me throughout. He arranged for Aaron, a skilled paramedic, to handle my IV--painlessly on the first attempt, unlike past experiences where multiple attempts were needed by other nurses for my family members. Procedure: CT Scan with Contrast This was a procedure I requested from my PCP to run a diagnostics and see if everything looks good on the inside (btw gut health is everything). Preventative care at my request (on-demand) is what I'd like to think of it as and this was my first time so I was a little nervous. The staff made the whole process seamless, effortless and put my concerns to rest with reassurance and covering the process from E2E. The contrast injection was painless, and while it created a warm sensation, it wasn't uncomfortable. The machine guided me through the breathing exercises, and Jerin captured over 200 images in just five minutes--much quicker than expected. Post-Scan Observation Since I was the only patient at the time, I had a relaxed conversation with Jerin and Aaron while waiting to ensure no allergic reaction to the contrast. Post-Procedure & Discharge Jerin explained when my doctor would receive the images and recommended drinking plenty of water (I'd say 5-8 bottles of water is good but that's how much I drink daily anyways) to flush out the iodine. If you have muscle spasms after the procedure it is caused due to iodine and not enough water (my thoughts at least) so do not become worried. At discharge, Vincy and Jerin made sure I was comfortable, offered water, and even suggested nearby restaurants since I had been fasting. I hope to never come back but if I had to then my choice would be Star Imaging. My experience with them was far superior to another imaging center in Sugar Land. Their efficiency, attentiveness, and quality of care set a high standard, and I hope other providers take note. This is the kind of service all healthcare facilities should strive for and I say this as a former healthcare compliance auditor of provider facilities and a current healthcare product director.