I wouldn't trust my health or the health of a loved one to this facility…read more I brought a family member here hoping to get quality care without a wait - since they were ill. The first thing they pushed for was a Covid test even though Advil had effectively haunted the symptoms they were experiencing. No further tests were performed. Just here is a Z - pack and GOOD LUCK, "Friend". The Nurse Practitioner will give you her card and tell you to feel free to call or text her if you have any concerns or need further assistance. She won't respond if you call her.At least she didn't when we reached out several times. Fortunately we were seen by the medical staff at Memorial Hermann, because a potentially life-threatening condition was overlooked. Lesson learned: When it comes to your health don't just trust anyone - especially when their standard of care and practices are not closely monitored.

From the owner: Welcome to Walk-In Wellness Family Clinic…read more  At Walk-In Wellness Family Clinic, certified family nurse practitioner Elaina Johnson, FNP-C, and the team provide preventive care and family medicine to people of all ages living in Cypress, Texas, and throughout Harris County.   Elaina earned her degree from the University of Texas at Arlington. She treats every individual as a member of the family and brings an extensive background in pediatric and adult emergency medicine. Whenever possible, Elaina uses conservative, holistic treatments that ease uncomfortable symptoms and improve the quality of life.   At Walk-In Wellness Family Clinic, everyone is welcome. The team provides a comprehensive suite of medical services on a walk-in basis, including pediatrics, sick visits, chronic health management, and lab work. Individuals can also access more specialized care, including physical exams, women's health, hormone replacement, and weight-loss guidance.   Elaina and the team strive to keep medical costs affordable without sacrificing the quality of care. What's more, each provider is a board-certified family nurse practitioner with emergency medicine experience.   To keep patients informed, Walk-In Wellness Family Clinic offers a cloud-based electronic health records (EHR) system with access to a patient portal. Individuals can manage their medical documents and message practitioners in the office thanks to this advanced technology.  ...

Dr Salako was great!! He gave a great diagnosis and prescribed medication that worked. He called a…read morefew days after to make sure I improved and gave more recommendations for care. I can never get appointments with my PC. Minute Clinic is always fast and knowledgeable

Worse service ever! Walked in sick, unable to speak, green mucous everywhere, fever and all I was…read moreprescribed was a decongestant. The NP completely walked over me because I couldn't do speak! My voice is completely gone and I think I have bronchitis if not pneumonia! All she prescribed is a decongestant and tells me to keep taking my allergy med. I could've gotten a decongestant over the counter and not paid to see a doctor. Never again! I wasn't even aware I was going to see an NP until she gave me a visit summary. She says, it's an allergy even though I had a fever, coughing green phlegm and unable to breathe. 0 stars....I could go on! Please don't waste your time, ready to sell a flu vaccine though, that was first on her list! Not feeling better at all! All this NP was concerned for was judging me about my symptoms! Lady I could show you the coughing green mucous! And the test showed I have a fever! If that ain't enough for concern, I don't know what is!

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

This is a really good urgent care so I wanted to share for those with little ones or for yourself…read more On every occasion that I have been to this location the staff is always friendly and they really try to get you in and out while diagnosing you quickly. They make you feel welcome which I think is nice as usually urgent care centers may come across a bit rude. I have also been able to put my PCP information and they are able to view what occurred on any visit outside of their care, and I really enjoy that because I may not firsthand know what the exact prescription, if provided one.

This next level has been nothing but great when coming here. The staff has always been kind,…read morepatient, caring, and medical stuff take the time to listen to our concerns and provides information. They were really good with my little one and always called the next day to check/follow up on him. Really like coming to this location.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

I have been here several times and consistently receive great, quick treatment. The staff is nice…read moreand business is very clean. Will continue to come here and recommend them to anyone.

Awful service and customer service from the front desk employee KAREN If I could give them ZERO I…read morewould do it. They need a better customer service training for sure and if they don't like to treat with patients they should find a job somewhere else.

This walk in facility is in a small Towne Lake shopping center with ample parking spaces, safe…read moresurroundings, clean interior, ripped exam room chair 2/5 and friendly staff. 5/5 I was only patient in waiting room as I filled out forms. 5/5 P.A. Listened to my breathing 5/5 , asked what I've been prescribed before, wrote Rx, and I left. She kept saying pearl with an accent. 2/5. P.A. visited lasted 3 minutes. If I hadn't asked her to repeat herself, then I'd been gone sooner.

My boyfriend went in for a UTI and they treated him for STDs even though I was recently evaluated…read morewith a Pap smear 2 weeks ago and was clean. When he told her this, she said "you never know what she is doing." Are we actually fr rn? Not only is she questioning my fidelity but insulting me! I will never return. Additionally, she gave him a shot for chlamydia before his test results even came back. Genuinely what the fuck? Is that even allowed???

I brought my son and daughter to Excel Urgent Care and received the best care and customer service…read more The employees checking us in were quick and answered questions that I had before going to the back. The kids play area was a nice distraction while I filled out the necessary paperwork. I appreciate the fact the area was tidy and allowed my kids to enjoy the wait. Once we were called to the back the Triage tech was extremely patient with my little ones as she got their vitals. We then went to a room and waited no more than a couple of minutes before the NP Diane and her student came in. They were very thorough and answered the many questions I had. I really appreciate the customer service this Urgent Care has demonstrated, it's extremely rare these days.

Absolute shit show today. The provider accused me of being racist when I held her accountable. She…read morethen lied on the medical assistant. She stated the medical assistant stated you said she was to Hispanic. Like really! I never said that we never even spoke. She then came in and said I was being rude to everyone when you can clearly see on the cameras I was not. I will be contacting the board on the provider today. Beware before going to this location! She is rude and unprofessional. She is a liar and should not be working in the community!

Dr Nolan and his staff took great care of me tonight. The best experience I've had at an ER. They…read morewere attentive and ran many tests and explained all to me. I was there many hours but I needed to be there. I'm so glad I live down the street. This is a great place.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

This is a terrible office. Calls are outsourced to non speaking countries. Questions are not…read moreanswered and calls are never returned. Go elsewhere for appropriate patient care.

Horrible. Called to get a sick visit and was told it would be 4 days before they could see me. 4…read moreDAYS!!! Seriously? As many doctors as they have that's just ridiculous. Finding a new provider.