I wouldn't trust my health or the health of a loved one to this facility…read more I brought a family member here hoping to get quality care without a wait - since they were ill. The first thing they pushed for was a Covid test even though Advil had effectively haunted the symptoms they were experiencing. No further tests were performed. Just here is a Z - pack and GOOD LUCK, "Friend". The Nurse Practitioner will give you her card and tell you to feel free to call or text her if you have any concerns or need further assistance. She won't respond if you call her.At least she didn't when we reached out several times. Fortunately we were seen by the medical staff at Memorial Hermann, because a potentially life-threatening condition was overlooked. Lesson learned: When it comes to your health don't just trust anyone - especially when their standard of care and practices are not closely monitored.

From the owner: Welcome to Walk-In Wellness Family Clinic…read more  At Walk-In Wellness Family Clinic, certified family nurse practitioner Elaina Johnson, FNP-C, and the team provide preventive care and family medicine to people of all ages living in Cypress, Texas, and throughout Harris County.   Elaina earned her degree from the University of Texas at Arlington. She treats every individual as a member of the family and brings an extensive background in pediatric and adult emergency medicine. Whenever possible, Elaina uses conservative, holistic treatments that ease uncomfortable symptoms and improve the quality of life.   At Walk-In Wellness Family Clinic, everyone is welcome. The team provides a comprehensive suite of medical services on a walk-in basis, including pediatrics, sick visits, chronic health management, and lab work. Individuals can also access more specialized care, including physical exams, women's health, hormone replacement, and weight-loss guidance.   Elaina and the team strive to keep medical costs affordable without sacrificing the quality of care. What's more, each provider is a board-certified family nurse practitioner with emergency medicine experience.   To keep patients informed, Walk-In Wellness Family Clinic offers a cloud-based electronic health records (EHR) system with access to a patient portal. Individuals can manage their medical documents and message practitioners in the office thanks to this advanced technology.  ...

Dr Salako was great!! He gave a great diagnosis and prescribed medication that worked. He called a…read morefew days after to make sure I improved and gave more recommendations for care. I can never get appointments with my PC. Minute Clinic is always fast and knowledgeable

Worse service ever! Walked in sick, unable to speak, green mucous everywhere, fever and all I was…read moreprescribed was a decongestant. The NP completely walked over me because I couldn't do speak! My voice is completely gone and I think I have bronchitis if not pneumonia! All she prescribed is a decongestant and tells me to keep taking my allergy med. I could've gotten a decongestant over the counter and not paid to see a doctor. Never again! I wasn't even aware I was going to see an NP until she gave me a visit summary. She says, it's an allergy even though I had a fever, coughing green phlegm and unable to breathe. 0 stars....I could go on! Please don't waste your time, ready to sell a flu vaccine though, that was first on her list! Not feeling better at all! All this NP was concerned for was judging me about my symptoms! Lady I could show you the coughing green mucous! And the test showed I have a fever! If that ain't enough for concern, I don't know what is!

Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

This next level has been nothing but great when coming here. The staff has always been kind,…read morepatient, caring, and medical stuff take the time to listen to our concerns and provides information. They were really good with my little one and always called the next day to check/follow up on him. Really like coming to this location.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

I was seen by Rebecca Vasquez here and unfortunately feel that I was misdiagnosed twice. I had an…read moreinfection & she advised me to treat my symptoms with over the counter medication because I tested negative for three common illnesses. Despite following those instructions, my condition continued to worsen, requiring me to return to my primary care doctor. During my second visit else where, my doctor evaluated me and prescribed the appropriate treatment for the infection. The physician was surprised that I had initially been discharged from this place without any treatment, considering how significantly inflamed & swollen my throat was and how I could barely talk, swallow, or eat anything without crying. Overall, I was disappointed with my second evaluation and the lack of appropriate treatment, especially given that my symptoms continued to worsen, but immediately cleared up the second my actual doctor gave me what was needed.

I have been here several times and consistently receive great, quick treatment. The staff is nice…read moreand business is very clean. Will continue to come here and recommend them to anyone.

This walk in facility is in a small Towne Lake shopping center with ample parking spaces, safe…read moresurroundings, clean interior, ripped exam room chair 2/5 and friendly staff. 5/5 I was only patient in waiting room as I filled out forms. 5/5 P.A. Listened to my breathing 5/5 , asked what I've been prescribed before, wrote Rx, and I left. She kept saying pearl with an accent. 2/5. P.A. visited lasted 3 minutes. If I hadn't asked her to repeat herself, then I'd been gone sooner.

Great experience. Cherre brougnt out a wheel chair because my knee was hurting. She did e-rays…read moreand was able to get good pictures. She was very patient with me as I was in pain standing on my leg. The doctor updated me and called in a prescription for me to ease the pain. Totally worth it to ease my mind.

2 hour wait is INSANE to me ! I would have left but they took my money at check in where they DID…read moresay it would be a wait. However I was called back not to long after that where they have you wait in an actual exam room- that was misleading to me. Maybe that's normal for this place and / or TX in general but I'm used to very quick in and out visits at places like this - just a warning to anyone. You also can't use your phone in there due to service issues so if you have work to do while you wait forget it. I do have to say the receptionist and the Dr were both very nice though.

Absolute shit show today. The provider accused me of being racist when I held her accountable. She…read morethen lied on the medical assistant. She stated the medical assistant stated you said she was to Hispanic. Like really! I never said that we never even spoke. She then came in and said I was being rude to everyone when you can clearly see on the cameras I was not. I will be contacting the board on the provider today. Beware before going to this location! She is rude and unprofessional. She is a liar and should not be working in the community!

The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

This is a terrible office. Calls are outsourced to non speaking countries. Questions are not…read moreanswered and calls are never returned. Go elsewhere for appropriate patient care.

I'd gone to HSE for a couple of years and had good experiences. The last visit I was sitting in a…read moreroom waiting for a doctor and overheard a huge argument between one of the doctors and a patient - sure people can get frustrated or have a bad day or whatever but, never in my life have I heard a doctor yelling and using curse words at a patient - it was crazy. At a prior visits, I got a flu shot and when I attempted to pay with my HSA card (this is a Health Savings Account which I contribute funds into for medical expenses - it's basically a prepaid debit card). Anyway, they said I could not use the card. This made no sense at all and I had to pay out of pocket.