Clean facility, appointment time was spot on, Lab technician was polite and getting blood drawn…read morewas pain free and easy. Five stars!

I am frustrated by Quest's attempt to verify my identity. I already have an account with Quest,…read morethen they want to verify my identity by opening a new account? The system sucks!

Quest has always been my preferred lab for blood draws. However their new billing requirements are…read moreunethical. In December they required a credit card before they would draw blood. Sixty days later I got a charge on my credit card. I never saw a copy of a bill. Never had a chance to appeal insurance denial. And never was allowed to ask my doctor to explain the tests ordered to-insurance co . If this is quest's new procedure. I'm out! They should re-evaluate unauthorized use of credit cards.

1.5 hour wait time with an appointment three hour wait without an appointment. Rude staff.read more

When I went for my appointment and their computer was down they said to go to another Quest…read moreDiagnostics location. When I went there, the doctor's order was not in the computer system. What is the name of that other national clinical lab chain?

Had blood drawn on June 3. My doctor never received results. Because there is no way to communicate…read moreby phone, I returned to this very dismal office to get them myself. They had no record of my test results or that I had even been to the establishment. Unbelievable. There are other QDs. Stay away from this one.

Absolutely disorganized and frustrating experience. I checked in as a walk-in since there was no…read moreavailability and only needed a simple blood test. I waited over 40 minutes to be seen. Because there were no seats available, I waited just outside the door, and during that time they removed me from the list. When I came back in, I was told I needed to re-check in and wait again, despite having already been waiting. As a result, a simple blood draw took almost an hour, and I watched several people who arrived after me get seen first. Maria eventually helped me and was kind and professional, but her help doesn't make up for the poor communication, lack of organization, and unnecessary time wasted.

We showed up at 11:50 on Saturday, March 14th after I called and looked online for the hours of…read moreoperation. When we went 30 minutes out of our way to get there, we arrived to a locked door and nobody answered. When we returned Monday, March 16th at 7:00 am (when they opened) they would not allow us to drop off my elderly mother's urine. Very unprofessional. Very unfriendly and lazy workers.

I was greeted by Jessica and she was very sweet and explained the testing that was going to be…read moredone, and Jerry was the one who did the testing for my and my child he was so nice and funny I would definitely recommend this place to anyone who needs testing done

Was told it would be $300 over the phone. Was informed at time of visit that it would be $420. Was…read more promised 5 days to receive results. Took over 2 weeks. Do not go here.

If urgent care was a Netflix series, this location would get a 5 star rating…read more Cora at the front desk is basically the gatekeeper of calm--sweet, efficient, and didn't make me feel like I was signing up for a gym membership just to be seen. Maria the medical assistant deserves her own spin-off. Quick, friendly, and somehow managed to take vitals without making me feel like I was on trial. NP Sultana? Absolute star of the episode. Listened, explained, and actually cared--without the "Dr. Google" attitude. They tag-teamed like the Avengers of urgent care, and honestly, I left feeling healthier and entertained. If I have to get sick again (not planning on it, universe ), I'm definitely coming back here.

They took me in when they were closing up, literally 30 minutes from closing. The front desk lady…read moreMoor was super accommodating and helped me with the paperwork. Even though close to closing the MA Jose was joking with us and handled the intake super fast and smoothly and then the provider Nebril came in and told me not to stress that there's plenty of time and gave me the best medical care. I'll be back and this was the best experience. Thank you apex team.

They always do a great job for me. Able to take my blood without even me even feeling it. They…read moreare a mother and daughter team in Houston. Shalonda took my blood yesterday. Appointment was set for 11AM and she literally rang my door bell at 11AM. They are the best!