I used to go here fairly often but stopped because of how insultingly bad the service is. I'm fine with surly waiters but not ones who snipe at me for shit I didn't do or instigate arguments over what I ordered.
Worst offender is the bearded, dark-haired white guy who's always around (maybe he owns the place?). Once I showed up with about five people, saw that several tables by the door were free, and asked if it'd be cool if we sat at them. He said yes and told us to sit there, so we sat. A few minutes later, after we were ensconced, he came over and bitchily told us we shouldn't have just sat down and should have asked him first (you know, like we actually did), because other people needed one of the tables.
The place is spotty about actually serving you what you order, too. Once another server handed me some taco that didn't look like anything I'd ordered, and when I told him I didn't we think we'd ordered it, he huffily asked if we even knew what we'd ordered and insisted he was right.
Another time, when an item I HAD ordered never came to the table, I asked the bearded guy its status. He preachily explained that at La Superior, the food comes out when it's ready, because it's street food, be patient, etc., etc. -- but never brought out the ordered item at all. At La Superior, you see, the food comes out only when the blowhard serving it wants to, because it's street food, authentic street food, and accordingly no effort will be made to make you any more comfortable than you would be standing on the corner of Berry and South 2nd devouring that tiny taco. (Maybe this explains the place's well-documented lack of heat. Tip on that front: Spend a while warming up in the bathroom, which is gloriously warm.)
Some of the dishes at La Superior are very, very fresh and well-executed: The gorditas, the cochinitas, the rajas that fills a taco and quesadilla. Skip the beans and esquites; a can of corn or beans eaten straight would be less watery and bland. All the seafood dishes I've had there have the funky, muddy taste of farmed white fish, which makes me question how La Superior sources its ingredients. The tacos are lackluster (thanks to their size and their rubbery tortillas), as is the vegetable soup, but the bean soup's very hearty and flavorful. The quesadillas are pretty good, but their cooks have a seriously heavy hand with the crema and requeson.
This place has been hugely successful since it opened and has gotten great press, so I can't imagine what makes its staff so bratty -- except maybe its lack of a liquor license. Would that Williamsburg had more reliable Mexican joints, because this place is so insufferable that I now trek to south Brooklyn or Bushwick for it. read more