I found out about Ruby when my son needed alterations on a suit and I needed something quick. The…read moreservice was amazing and very fast (on request). I used to take all my suit/shirt alterations to Chicago but my guy left so I figured I would give Ruby a shot. So far they have been just as good as my guy in Chicago. My requests are not normal, and so far Ruby has delivered and surprisingly the prices for my difficult requests are more than reasonable. I have not used them for dry cleaning just yet but I may switch this as well.

I had an extremely frustrating experience at Ruby Cleaners outlet; Naperville. I brought in 10…read moreitems for dry cleaning, and when I went to pick them up, all 10 garments were shoved into a single, see-through bag with just one tie at the top. When I asked for the garments to be bagged individually to keep them properly protected, they refused unless I paid an extra 10¢ per bag. After already paying around $50 for the service, having the manager, Siraj Patel, argue with me over a few cents was completely absurd. His attitude throughout the entire interaction was exceptionally rude and unhelpful. Between the lazy packaging, nickel-and-diming over pennies, and terrible customer care, they clearly do not value their customers or respect their clothing. I don't recommend to use them.

Commercial after commercial, I keep telling myself to go to CD1 Price Cleaners. They spend money on…read moreadvertising. They're a chain. They're inexpensive! Alas - I keep returning to DW Cleaners. They're conveniently located for all of those in the "Wheatlands" area, and the customer service is always prompt and professional. The prices are standard - higher than CD1 - but they offer perfect service. Tip: Go here to get alterations! They have a dressing room where you try on the existing garmet, and they'll make the alterations and have them back to you quickly. Rather than pay some $80 to get my alterations for a bridesmaid dress done, I paid under $30.

We really liked DW Cleaners and are sad they have announced they're closing. They are no longer…read moretaking in cleaning, they are just open for people to pick up their garments.

It smells like a dry cleaner…read more.. So, Okay... I kind of like this place. It has a family run feel (but, that might be my imagination) They do a free delivery and pick up (dropped a nice bag off at my door) but I've never taken advantage of that service. Those CD One Price places don't really have such great prices on cleaned and pressed shirts and I like the way they treat me when I'm here. They also clean things that don't fit into a "one price" category like bedspreads, duvets, dust ruffles etc... If the line is two deep and I'm the second guy in line they always get someone from the back to come and help me. You pay when you pick up and there's no hassle of counting the shirts an pants before you leave. They just look at you and say "I'll take care of it".. I'm all like.. "cool!" I have a treasured brown leather jacket that needed some pocket repair, they gave me some good advice that saved me time and money.. that alone is reason to go back. The last dry cleaner that I used in Naperville (on 75th st) was cranky and didn't like anyone... I figured that I was special and that secretly; he really did like me... one day, he sold the store (didn't ask ME first!) A really nice lady took over, she remembered my name, how I like my starch etc... I didn't know what to do with myself. That's probably not going to happen here, on either extreme.. I've been waited on by no less than 3 different people... and none of them have been cranky.

Al, the owner and is staff, know clothing, fabrics and cleaning. I do not even bother trying to…read morefind a place cheaper place (if there is one), i find them truly honest and affiordable. I pay good money for my garments and I want them cared for properly. Not rich, but I'm very fussing. They never ever let me down. I suppose you could find a place that might be cheaper that ships their stuff into an mega plant (sweatshop) in Chicago and then brings it back to you, Good luck.

I have gone to this cleaners for 51 years. I had my high school prom dress cleaned there, my…read morewedding dress heirloomed there and was a weekly customer while I was still working. Due to Covid, they closed their west Aurora location, but I drive over to the east side to take my cleaning. Over the years, I have anything that could be cleaned done there. In 50 years I remember only a couple of problems which they always rectified. I want to support this wonderful family owned business. Thanks for your service through the years.

I use Stevens cleaner, and I think they do a good job. The prices are reasonable, and they treat…read moreme with respect.

Amazing seamstress and beautiful cleanings! Soo is very personable and can alter your clothes to…read morework for you!

Excellent cleaning service for a reasonable price and very easy to get in and out quickly. I…read moreaccidentally showed up 10 mins after closing one night and the kind person working gave me my clothes even as I was backing out apologizing for barging in late.

Super friendly, reliable, and my shirts always come back pristine. Really happy I found this place…read morewhen I moved.

I could not disagree more with the first reviewer. I've gone to Sharon for about three years now…read moreand have always had an EXCELLENT experience. She's done several bridesmaid's dresses for me, too, and did my mom's MOB dress for my brother's wedding. This is a family business and they will work extremely hard to be sure you are happy. I once had to have a complicated dress ready in under two days and she did it without charging me extra for what I'm sure was work that required long hours. If you are ever in a jam, she will help you out. And, it won't be nearly as expensive as the bridal shops. I've never once had her and her family be anything but very kind to me with excellent quality work to boot.

Used Sharon to help my wedding dress. She was prompt, friendly, and helpful. The dress was done on…read moretime.

We waited until the week before prom to have my daughter's dress altered. We needed the length…read moreshortened and the neckline made less revealing by adding a modesty panel. Despite the tight timeline, they completed the work in just five days, including the weekend. The finished dress looked perfect, and the workmanship was high quality. The cost was $90, which felt a little pricey, but it saved me time that I simply didn't have. Overall, we were very happy with the results and the quick turnaround. I would definitely use them again for future alterations.

I've been using The perfect Fit Cleaners and I couldn't be happier. The staff is friendly,…read moreprofessional, and always makes me feel welcome. My clothes come back looking crisp, fresh, and perfectly pressed every time.