I'd strongly caution anyone thinking about bringing valuable textiles or heirlooms to this place…read more In 2018 I brought in a 100% silk Persian wall hanging rug to be framed. It was a gift sent to me from abroad and isn't replaceable in the US, worth several thousand dollars. I told the owner directly that it was valuable and asked him not to alter anything about it. A few weeks ago I took the rug out of the frame for the first time since 2018, and found that the fringes on one side had been completely cut off. There were also damages to the fringes on the other side. He never told me this happened. The damage had been tucked under the frame's edge, so there was no way to know until I actually took it out. I've called the business several times with no answer, and left a message through their online portal that was never returned either. At this point I'm filing formal complaints and reporting the business for the monetary damage and for hiding the alteration of my property. If you have something valuable or sentimental you can't afford to risk, take it somewhere else.

I have gone to 4A for many of my framed pieces from posters to photographs. They are quick and…read moreprofessional and have the most reasonable prices in town along with a wide variety of framing options. Would highly recommend for anyone in the Ktown/DTLA area!

An terrific gem of a shop! Richard and Gigi are the epitome of friendly and absolute seasoned…read morecraftsman with tremendous expertise and artistic direction! They do great work at a very fair price and have some amazing framed art for sale as well so you may pick more than just your frame when you stop in; you won't be disappointed.

The only thing i could say about Ted Gibson's is "Olde school Professional"…read moreAt its best.. Notes: Working my very firsrt job...yes, Ted Gibsons for two years. Learned a ton about the business takes. 2 years latter I opened my own shop 2miles away a bout 2 miles away 1974 to 1972

In the past this shop has been great. But not anymore. Rude and disrespectful owner. She could have…read morehad a customer for life, but nope. I'll never be back.

I absolutely adore my framed print. The staff here is so friendly, their selection is awesome and…read morethey were happy to give me much needed help on what could work for my piece. Turn around time was spot on. The framing itself is beautiful and now I can't stop looking at the art piece in my home, I love it!

Castelli Framing saved the day! I had taken 6 original paintings for my upcoming art show to…read moreanother framer. What disaster that was. Fred and team at Castelli Framing not only helped me choose beautiful frames from a HUGE collection but reframed all of my art in record time. They did a wonderful job. I highly recommend this company.

I lost my home in the fires. I needed to frame a few things. You walk in and feel like Fred and all…read morethere are family. It's like you've known them a lifetime. They were brilliant and kind and kept the cost to affordable. Jillian helped with the best suggestion for something I was framing for my daughter. I am pleased and grateful. I highly recommend Castelli Art Framing.

Reset a picture in a frame, fast and good job, fair price and helpful. They have easy parking in…read morethe back.

Great Work, Pricing, and Genuine Customer Support!…read more I always look forward in anticipation when picking up current projects, and am consistently wow'd by LA Custom Framing's results! My "Go-To" for framing

Amazing installation of 21 family photos of our family history…read more Excellent people to deal very simple process

First rate all the way around. I have had several expensive pieces framed here and they are the…read morebest.

Haven't received my finished product back yet but my over all experience was great! The pricing was…read moregreat as well! Will update when I pick up my pieces. Can't wait!

I went to this place for UV70 non-glare frame glass. A lovely lady, Karla, was enormously helpful…read moreand did a great job. The whole visit was very short because everything was done so well. No complaints at all. I will definitely return, as I have a few more frames that require this glass.

BEST custom framing in ALL of Los Angeles!!!!! Charles is absolutely the #1 person to go to for all…read moreyour custom framing needs! He is so kind and SO good at what he does! I have gotten many works of art framed with him and have always been beyond happy with all of my pieces! He is very excellent at helping choose a good matching frame and frame mats if you need help deciding! I am absolutely in love with everything that has come out of his shop. He's the only person I'd trust to get the job done perfectly! I'd highly recommend him to anyone! Thank you Charles! :)

STAY AWAY from Charles' Custom Picture Framing!!…read more If I could put zero stars instead of one, I would for the dishonesty!! I sell art, and one of my pieces was advertised as already framed in a two-inch-wide black lacquered frame, but it had scratches and wasn't suitable for my sale. To meet my customer's request to keep the same size and uphold my own standards, I decided to have it reframed. After calling several framers who didn't have the exact size, I finally found Charles' Custom Picture Framing. Charles, the owner, assured me over the phone that he had a two-inch shiny black lacquered frame and could customize it for my piece. When I went to pick it up, the frame looked smaller than two inches, so I asked him to measure it. It turned out to be only 1¾ inches wide, not the two inches I paid for. When I brought this up, he insisted I had seen it beforehand and offered no empathy or solution. I was charged $382 for a two-inch frame, which is a lot of money for a frame that didn't even include glass or plexiglass, and received something smaller than promised. Because of this, I may lose my sale. This experience felt dishonest, unprofessional, and disappointing. I would not recommend Charles' Custom Picture Framing to anyone.