The perfumes smell great but customer service was terrible . My sister and I came in for her…read morebirthday and were not greeted , we let the store representatives know we were interested in purchasing a new fragrance, They chose to walk away and assist the people who entered after us . After we spoke to the second representative on the floor and telling her we were together she abruptly walked away and waited for the next customer . This is not a black people friendly establishment. Sad we have purchased from here before and for us to be ignored and treated like we were ghosts leaves a bad taste in our mouth. Only getting 2 because the products not bad just the customer service .

Beautiful perfumes, sold by knowledgeable and helpful staff…read more A bit expensive but the scents last and maintain their characteristics throughout the day.

I have always heard of Tysons Corner, the good and the bad. I just never really had a reason or the…read moretime to come out this way to visit this shopping center. However, on a recent trip coming back home, I made my way here to kill some time as I had the day off from work. First things first, what a nightmare to find a parking spot and to not get run over by traversing the parking area. I thought I had gone the wrong way at one point to find a spot. And when I did find a spot I was confused and thought I had to pay to park. I wish it were just easily marked on where to go here. Once parked, I found my way inside and just meandered around the space. Popping in an out of stores as I saw appealing. They really do have a ton of selections here. Huge amount of time can be lost here if you are on a time crunch. I was in no rush, so I wandered around until I had my fill of the space. My suggestion to you. Come early in the morning, you will definitely be able to get in and out of each store you need to with ample time. Less hassle in the parking lot. And less hassle walking between stores. Or, if you are up for it, travel here by Metro.

We visit Tysons Corner once a year. It's located in a busy area of Virginia. Its close proximity to…read moreDC and a nearby metro station make it an ideal location for tourists who want to go shopping in a relatively safe area. It's ever changing as many stores have come and gone. Nevertheless, this is my favorite mall to visit when we make our annual trip to DC. Tysons Corner is located in Tysons, Virginia. The parking structure is very busy and somewhat chaotic. It doesn't have the best layout and there's a lot of confusion as people maneuver through the structure. We bypass this situation by parking on the upper level. Tysons Corner is an incredibly busy mall that never seems to be empty, regardless of the time of day that you visit. This is a three story indoor shopping mall that caters to customers who want to spend serious money. They have your typical stores like Old Navy and Journeys. But then, you'll find Cartier, Louis Vuitton, and Rolex. So, there's something for everyone! Their food court section on the top level near the movie theater has seen better days. It's outdated and hidden away from the rest of the mall. All of the other eateries on the 1st and 2nd levels are pretty nice. They have restaurants like Seasons 52 and Cheesecake Factory that you'd typically find at many of the larger malls. They also have some pop up eateries in the center of the shopping center. I love coming to Tysons Corner. I am still bummed about LL Bean leaving this mall. but I still love this mall. Some stores have moved to different locations within the mall, so make sure that you check the updated directory. The best times to visit Tysons Corner are either early in the morning or about an hour before closing. If you want to get some shopping done while in the area, Tysons Corner is the place for you!

I used to love this location but no more. First, it's been…read moreawhile since I was there last and I was surprised to see the new look of the store layout. I have to say I'm not a big fan. In such a short time I was there, 5 associates asked if I needed help. Honestly, it was annoying. Many of the testing products were either broken or out on the display. Associates were so pushy on selling products one after another. I have to stop her from telling me to buy the whole line of skin care. I found it funny that Sephora has becoming this.

Came in early Saturday evening. The store had the normal amount of traffic. I was looking for a…read moreheat protecting spray and sales let me look for a minute and then asked if I needed help. This was much appreciated. Sometime I hate being smothered as soon as I step in but I can tell she let me look before asking. She gets a 4/5 but the cashier gets a 1. This was a taller gentleman who was rude and not knowledgeable about check out. He finished ringing up on person and just sat there, not asking for next. I asked multiple time to get my birthday reward... ignored. I asked if I could use my credit card reward, he had no clue what I was talking about and said I only get that when I sign up for a new card. I then had to ask to redeem points. When tracking done, just handed me my bag, no "you're welcome" "have a good day" nothing ... terrible customer service.

@Jodi, who hates her job, treat your customers better - I…read morehad a happy return to drop off and waited in the regular line and once I got to the front the cashier sent me to the "online pickup". I walked up to the "online pickup" area where I told Jodi "Hi, I have a happy return" in which she responds "oh.. I was going to call the next person in line" in which me and the other cashiers respond saying I was next. She tries to avoid helping me and looked towards the customer next to me who just walked up and asked if she needed help first, attempting to not help me with my return. The customer next to me said I could go first since I was next. She ends up scanning my QR code and asks me to take the items out the bag and then proceeds to ask if the items have barcodes. I said yes, they're attached. She then responds "usually people have them out ready" I'm sorry it takes 2 seconds to pull out a price tag. She either is straight up racist or hates her job, this is my first & last time coming to this location.

Ulta used to be my favorite go to for beauty supplies. Unfortunately this particular location is…read moresub-par--the Ulta Beauty code NOT represented in all employees hired here--the employee I reference, Katie, is in a lead role as a General Manager at the Tyson's location. I refuse to shop here (or at any Ulta again) and do not recommend. Go to Sephora instead! * edit: Customer service has been contacted about this. The employee was general manager at this location at the time of this posting, and has since been moved to be a retail market trainer.

i had to find a tie for my son. He had an important meeting at work and couldn't make it shopping…read more i was lucky enough to meet Joanne. she was wonderful. she has amazing taste. she is also so personable-we laughed the whole time. if every store had Joanne's maybe I wouldn't order everything off the internet.

I guess I've been lucky because in my 41 years of walking the planet I've never had such a rude…read moreretail experience in my life. My two preteen daughters and I are visiting local family and came in to the kids shoe department on Sunday. It was very busy and I completely get that and I'm very understanding. But we felt like the woman waiting on us was doing us a favor. She would only bring out one shoe size at a time, not a few and as many people know sizing is not always easy many times you need a couple different shoe sizes for kids. My 12 year old tried on a sneaker, needed the next size up and when I asked, the saleswoman just pointed up, which I interpreted meant I needed to take her to the women's for the next size. Ok, that's fine, but there is a nice way to say it and pointing isn't it. My other daughter loved a pair of sneakers. The saleswoman disappeared so I walked up to the sales counter to pay. An extremely rude woman barked at me "you need a receipt or an order number to return". I said "Actually I want to BUY these." At that point she literally walked away and found the saleswoman who had disappeared on me. If my daughter had not really wanted the shoes I would have walked away. I felt like I was in that scene in Pretty Woman! I am a long time Nordstrom shopper and card holder and spend thousands of dollars there yearly. I am seriously considering taking my business elsewhere. By no means was this a high end shopping experience or even a pleasant one.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

I recently moved back to the DC area and decided to treat myself to some new shoes. Overall, I had…read morea really pleasant experience. The staff was lovely and very helpful throughout the store. Anthony did a great job assisting me with shoes, and the ladies in the jewelry department were amazing I ended up purchasing a bracelet and they made the experience enjoyable and welcoming. The handbag staff overall was kind and attentive however, I did feel a bit pressured by a male associate in the handbag department to purchase an additional item, which slightly took away from the experience. That said, I used to shop here years ago and a lot has changed in a positive way overall. I'll definitely be coming back.

1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

Hugest shout out goes to Audrey at the Tysons Lush!!! Not only was she the biggest help but the…read morekindest and most empathetic person there. She not only gave me the best recommendations but calmed my nerves. If lush does not value her worth by promoting her, they will be missing out on her true potential.

This is the closest LUSH to me. It'll always stock up when I come here. I love their Super Milk…read morespray. It smells so good and leaves my hair feeling great. Everything is great: Honey, I Washed the Kids, Golden Peach, Snow Fairy...Anything you get, you will not be disappointed. The staff here was very nice at the register.