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    Ulta Beauty

    3.0 (170 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

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    Reviews With Photos

    Mike R.

    Conditional recommendation, as service isn't what it used to be. Then again their major increase of prices on cologne is ridiculous. There's a Native American proverb, "some like to spend more for the same thing." Their prices on the Valentino Uomo and other lines, it would be more prudent to purchase online or from say Macy's. They also have better customer service there. On a plus note this store is very organized and clean. As a man I'm not where the money is. Or am I? Considering I have a variety of both designer and niche brands at the house, it's interesting but every time I'm in here not one greeting. Not one "can I help you find something?" Companies with the right amount of employees whom are passionate, do far better, and with the high prices they should be doing even more so. I will commend them for coffee beans, next to the colognes, so you can clear your nose out for another whiff of one. This innovation along with plenty of sample cards is good, but they need to step up their game.

    Exterior
    Keisha L.

    I wish my visit here was better than the one I had. I came here in search of a specific item that was fully stocked on the shelf upon my arrival. I was surprised because this eyebrow pencil is a hard one to find because of the popularity of the color. Anywho, I grabbed it made my way thru the maze to the register and went on my way. It wasn't until I arrived home that I learned that the fully stocked item was in fact the right color but the wrong pencil. I made my way back to the store the next day and to retrieve the right pencil. After looking on the shelf myself and seeing it was the same as the day before, still fully stocked with the wrong pencil. I asked the young lady if they had anymore of the one that I was looking for. She walks over to the same place I just left, points to the row on the shelf and says yes, its right there which sounded like, look dummy. I advised her that it was in fact not the right pencil and maybe she needed to take a second look. She looks and says on a customer must have done that, leaves it as is and tells me I can look in the drawer underneath..ma'am excuse me? To humor her and myself I pulled on the drawer which was in fact locked. Looked at her and said its locked. She responds with a name of who has the key. Oh okay well can you go get the key and unlock it or ask them to come and do so? Beyond irritated at this point, I waited a good five minutes for her to come back with the key to dig thru the drawer only to find out they did not have it at all. She advised I could order it online and have it shipped to my home and it would arrive in 3 to 5 business days. At this point I made my way to the register to return the one I had bought the day before. The young lady who processed my return was the complete opposite of the associate on the floor. She was very helpful and processed my return with a smile. Overall, the customer service here from the staff on the floor is enough to make you go elsewhere.

    COVID Precaution: testers display only
    Staci S.

    COVID REVIEW: Ulta Beauty is exercising plenty of precautions for COVID. Sone of these include employees wear masks, baskets are used instead of the usual bags when shopping, social distancing signs throughout the store floor, and display only testers. There are some select items out of stock, but overall the store is well stocked. There are also a lot of clearance and sale items spread throughout the store. All of the employees were courteous and they seemed to be well staffed if you have any questions or are ready to check out. Ulta Beauty is still a good place to for your beauty and hygiene needs. Don't forget to check their website for coupons and sign up for their rewards program!

    Leaving Ulta with a fresh, new look.
    Sandra F.

    I have regularly had my hair done at Ulta salons for about 9 years. We move frequently for work so Ulta gives me consistency in products and service. The salon keeps track of colors and products used so they are available when we move again. I've been going to the Fair Lakes Ulta every 6-7 weeks for just over a year. The store is always clean and I am welcomed upon arrival. Ashley, my hair stylist is friendly, professional, and skilled. She always asks questions and makes recommendations before starting. Personally, She always thanks me, is gracious and kind. She is in her early 20s and frequently talks about her family in a positive way. She lives within a few miles of her family and is always happy to talk about spending time with her younger siblings and traveling with them. She is smart, kind, and truly seems to leave positivity with everyone she comes across. She has such good energy. I leave my appointments feeling beautiful and relaxed. Thank you Ashley and Fair Lakes Ulta.

    The bottom have was completely ignored looks horrible.
    Amaya D.

    My sister just left from getting her hair done and she hates it. She came to my job crying because of how her hair turned out. It's super orange. The lady told her she needs to use purple shampoo... she should've left happy with the color. Not told she needs to make it better at home. The bottom section on her head was not blended high up like my sister asked. I feel like the color is uneven all over, it doesn't look like a pretty balayage at all. She messed up the front with a glob of bleach and was going to "fix it" by cutting out the hair. Even her attempt to fix it with more bleach made it look like an uneven skunk streak. My sister no longer trusted her at this point, told her to leave it alone, paid and left. We went to our usual salon and was given a $400 price tag to "fix it" but even then her hair won't be the same because of all the damage. I will be contacting Ulta because I will be getting a refund and having them pay to get this mess, they caused, fixed. No one should leave a salon with their self esteem through the floor

    Silky smooth
    Stefanie C.

    I've been to Ulta Fair Lakes a couple of times to get a silk press, I can't recommend enough to get this service done by Lillie (the only African American stylist working at Ulta in this area). She's a seasoned hair stylist that specializes in Natural hair, relaxed hair, and color. Her scalp massages are absolutely amazing. Lillie is the ONLY hair stylist at this Ulta location that specializes in African American hair.

    Bad boy Carolina Herrera New York men's cologne

    My pickup order came like this. Unacceptable as I am gifting this cologne for someone.

    Neal E.

    Stopped in here on Christmas Eve to pick up some Christmas presents for my sister-in-law and one of my nieces. They both wanted Dot Eau de Parfum. I could not find it - and never having been in an Ulta before - I asked for help. The two young ladies who assisted me were very helpful. Turns out - it appears I got the last two boxes - in two different sizes! Checkout was fairly quick as well - lots of cashiers!

    Results from brows and hair color

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    5 months ago

    I've been getting my brows done with Sarah at the benefit brow bar for years and she is incredible. I refuse to go anywhere else

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    6 months ago

    Went in last minute to have my makeup done for a wedding. Technician did an amazing job. I'll be back!

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    2 years ago

    Helpful salespeople when you are not sure of colors or brands. Good place to go if you are looking for options or suggestions.

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    Page 1 of 5

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    I returned a foundation that didn't work out for me (oily skin), and Stephany helped me find a new one.

    Mentioned in 4 reviews

    Read more highlights

    Sthree Skin Care - LED light therapy blue light often used to treat acne, it can also be used to improve skin texture and tone.

    Sthree Skin Care

    4.7(57 reviews)
    2.6 mi
    $$

    I'm really frustrated with this establishment. I don't generally leave reviews if I have not…read morereceived a service. However, I made an appointment at Sthree Skin Care for a hydra facial. I wrote on the electronic form they sent a day before my appointment that I was pregnant. Disclaimer, that if you speak with your OB GYN and even most spas, they are willing to give hydrafacials to pregnant women because it is not harmful to the baby. Just Google it if you don't believe me. However, it is at the discretion of the salon as to whether they will do the facial or not. For this particular salon, the owner did not tell me she had an issue with performing the facial until I arrived! And as I'm about to walk into the room, she says "I will do another facial on you but not the hydra facial because you are pregnant." Listen, if you don't want to perform the facial because of liability or whatever your reasons are that makes sense, but please be professional and call me ahead of time. Don't try to give me a different facial I don't want and make me drive 20 minutes in the middle of a week day to then deliver the news so you can at least get some money out of me. I thought that was unprofessional. Especially since I had filled out an electronic form stating I was pregnant the day before coming in. The women working there seemed really nice and the establishment was clean but you can't waste customers time like this. It is a colossal disappointment and very unprofessional.

    I never received consistent complements on my eyebrows until I started seeing Aruna! She truly…read morelistens to your goals and assesses your eyebrows so they end up in the best possible shape. I have a scar running through my brows. They are also sparse due my thyroid. Yet by the time Aruna was finished you'd never know any of that. I'm so thankful to my friend who recommended Sthree to me!

    Photos
    Sthree Skin Care - Thank you for doing such a great job on my brows Aruna!

    Thank you for doing such a great job on my brows Aruna!

    Sthree Skin Care - Get perfect eyebrows by threading

    Get perfect eyebrows by threading

    Sthree Skin Care - Microblading for Eyebrows. Created them to look natural, gave her arches and made them look thick.

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    Microblading for Eyebrows. Created them to look natural, gave her arches and made them look thick.

    Massage Envy

    Massage Envy

    3.5(97 reviews)
    0.2 mi
    $$

    Once I had Tina as my masseuse, I never went with anyone else. I've been going to Tina for about a…read moreyear now. She is professional, sweet, and friendly.   You will always leave relaxed and with a smile on your face since Tina is so peppy and bubbly. This location is new and at a new location in Fair Lakes area. It's clean and more visible to people since its in a more busy shopping center.

    I went in today to get a massage and was told I was not scheduled. I was confused because I…read moreactually called back and spoke to the manager to confirm that I had been scheduled for tonight at 6:30 and was told "of course." The worker at the counter (who was very nice and apologetic) said that I had called to cancel and that I have an appintment booked for June. I am unsure of how this mixup couldve occurred, but I was told I would be able to get an appintment tonight and the session would be free for the inconvenience. The very nice worker called me back and told me that the manager said my session could not be comped even though I was told it would be. I am very upset at the disorganization and unprofessionalism on part of the manager. If a customer is told they get something for free due to an inconvenience, it should not be revoked. I have also had issues obtaining insurance receipts from massage envy locations in general including this one. I do not think this situation showcases proper customer service at all (other than the kindness of the worker I spoke with who I have no issue with). ​The busy schedules of customers should be considered and respected especially when services are so expensive. Thank you.

    Photos
    Massage Envy
    Massage Envy
    Massage Envy

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    Elume MedSpa - Venus Legacy- Skin Tightening, Cellulite Reduction treatment.

    Elume MedSpa

    4.7(26 reviews)
    5.0 mi
    $$

    I've been going to Elume Medspa for several years and have had consistently great experiences…read more Shaheen, the owner, is wonderful. She is thoughtful, honest, and never pushy. What I appreciate most is that she truly does not oversell. She has encouraged me to hold off on treatments, including Botox, when she did not think it was necessary. I trust her completely, and I am constantly complimented on my skin. This is the least salesy medspa I have ever been to. Every recommendation feels considered and tailored, not transactional. I always feel taken care of rather than marketed to. The photofacial has been a game changer for me. I do it once or twice a year with Shaheen, and the results have been noticeable and lasting. I also started laser hair removal here after trying several other places with little success, and this is the first place where I have seen significant results. I recently tried Botox with Patricia, who was also excellent and very much aligned with the same natural, conservative approach. Beyond the results, I genuinely enjoy coming here. The team is kind, easy to talk to, and clearly cares about their clients. I recommend Elume without hesitation.

    I have been here several times for Prp microneedling and have always been happy with my results…read more Their rates are reasonable, arguably the best in the area, that Ive found. Even more than this, Shaheen is very personable and takes care to actually get to know you. She has a lovely spirit and I enjoy coming to her beautiful spa. Patricia, the nurse/aesthetician is equally as caring and personable, and always teaches me something new about how to care for my skin. Not only this, she is the Only person who has made the microneedling session completely pain-free for me! I couldn't recommend Elume highly enough.

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    Elume MedSpa - New location

    New location

    Elume MedSpa - Botox

    Botox

    Elume MedSpa - Earn Points & Save

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    Earn Points & Save

    Voda Spa & Wellness Studio

    Voda Spa & Wellness Studio

    4.8(70 reviews)
    8.6 mi
    $$
    Established in 2013
    Women-owned & operated

    I cannot say enough amazing things about Voda Spa and Wellness Studio! I recently had my first-ever…read moreBrazilian wax, and to say I was nervous would be an understatement. But Heather, the owner, was absolutely incredible--she immediately put me at ease, and the entire procedure was quick, painless, and so much better than I ever expected. After such a great experience, I decided to go back for a spray tan, and it was hands down the best I've ever had-- organic natural, even, and flawless. Then, I treated myself to a Voda Facial, and once again, it exceeded my expectations. The results were amazing, and my skin has never felt better. Three treatments in less than a month, and I can confidently say that this new customer has become a lifelong customer. If you're looking for a place that offers top-tier services, a welcoming atmosphere, and an owner who truly cares about her clients, look no further than Voda Spa! Susie C.

    I called to make an appointment and Heather answered the phone. She was not a nice person. I wanted…read moreto schedule lash and brow tint plus tanning. She said it wasn't available to do all today. That is fine. I'm in town for the day and I said I would schedule tanning today on line and did she have any suggestions for local lash or brow. She said to google, which is fine. I think I made her angry by asking because all of a sudden, the appointment I wanted for tanning was gone. There are several tanning areas to chose from. I will give my loyalty and money to someone else.

    Photos
    Voda Spa & Wellness Studio
    Voda Spa & Wellness Studio
    Voda Spa & Wellness Studio

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    Ulta Beauty - hair - Updated May 2026

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