Great service, however it took me over 15 minutes to check out. I got slowed down because I used my Bloomingdale's credit card. They sent me a text for authorization, I responded confirming I was the one doing the transaction. But this was not enough, the sales person had to call them to get a code, had to give them a bunch of information, then they wanted to talk to me... sent me another text message with a code, then finally allowed me to do the transaction. I understand they are trying to protect me but this was way over the top. I used this same credit card two days ago without issues. They asked for the same information 3 times (name) and sent me a code by text twice... this whole security check should have taken less than 2 minutes instead of going back and forth read more

This review is strictly for the children's clothing department on 3rd floor and salesperson named PERWEEN SYED. Wont get into a drawn out story of what transpired on 11/6/25, but all I can say is miss Syed went above and beyond in helping my family. She was patient, understanding and above all, PROFESSIONAL. Please take care of this woman and elevate her to manager position, she would be great. Happy holidays. read more

The store looks amazing!! The associates are very excited, eager to help, and the customer service is always great!! read more

Came for a product launch and ventured a bit thru the store to see some of the other sales and offerings. I like the expansive cosmetics and fragrance space. They have almost all major brands and typical items I'd purchase. Its location is pretty far outside of DC. The customer service individuals are helpful and a good amount populate the store floor so you can always find someone if you need assistance. Because it is Bloomingdale's, expect to spend a sizable amount of money. read more

Bloomingdale's - Department Stores Near Me - McLean, Virginia

I remember going to Bloomies when they had one at White Flint Mall. They are a high end department store. I was amazed on how the staff are attentive when you enter their department except mens and shoe departments .. sales associate were glued to their phones Not a good look. The have Gucci, Louis and MCM , i thought i would have gotten snubbed but they gave great service. I went to hand bags and bought two purses and took it to their gift wrap department where they made magic happened. I was in a time pinch and they did any amazing job in wrapping my gifts. Definitely returning! read more

The customer service in the shoe department was genuinely exceptional. Raha was professional, patient, and incredibly generous with her time. She made the whole experience feel easy and thoughtful, never rushed, and went out of her way to make sure everything was right. I really appreciated her attention and care. read more

Bloomingdale's - is trash - their return policy is trash - it's better to go to Nordstrom- they have the exact items and Nordstrom does not fuss over returns.. read more

They are terrible. I was a longtime customer until their security guard harassed me. I believe it was racial in nature. I wrote to tier CEO with no response. Then the local Bloomingdales management proceeded to tell me how great the person who harassed me was. Please don't support any type of racism. Shop elsewhere. read more

the manager/associate (older lady in lady's intimates dept) is racist and nasty, when I arrived to get a prior purchased items price adjustment issue fixed, stood next to the payment desk while she was holding some merchandise by herself while doing stuff on the computer, another younger associate who was dealing with another associate with her back facing me, after finally getting the older associate's attention and explained to her my purchase issue, she said to wait, she will come and fix my problem, then disappeared into the back rooms, 1st wait: the younger lady w her back to me finally got done and noticed me, and asked me the same question, after explaining again, she said oh you need to wait for the older lady to come back and fix it on the computer, 2nd wait, another customer came in with a bag, and claimed to have been there earlier (never seen her while I was there) and didn't get a print-copy of her receipt, and explained the whole thing to the younger associate, at which point she said you also have to wait for the older associate to come back, so we both waited, finally the older associated came back, and walked right past me to ask the later arrived other customer her problem, after learning her problem, she proceeded to work on her problem as if I was not standing in front of her desk, when I mentioned that I was there first (which she knew before disappearing in back rooms) she said, "oh she was here before and proceeded to fix her issues", complete lie, noticed they were speaking in their native language (not english), 3rd wait: they were done which was a good few mins, then she finally started processing my order, she was very disparaging, refusing to allow me to use my coupon, doesn't want to process my order, then at one point started to get upset bc she lost count of the items, and got further upset when I tried to help her count, the younger associate was also helping her count, and at this point I waited so much that other customers were starting to pile up behind me. No reason for this animosity from a senior associate who demonstrated clear racism in front of everyone there, waited a total 20-30min for this woman who cleared did not want to fix my purchase issues, gotten better service from the dollar store, walmart, much less bougie places, shopped at macy's and not as much at Bloomingdale's, the service at Macy's is way better, evidently same owner now, Bloomingdale's service is very very lacking. Will not shop here ever again !!! read more

I love shopping here because of the brands that they carry. However, their customer service could be improved. It took forever for me to get help in the Salvatore Ferragamo, Chloé, and Burberry section. One sales associate acknowledged me a few times but never came by. Another by Michael Kors seemed to be avoiding customers like he didn't want to work that day. A couple of Burberry scarves had snags in it, and when I asked them how the prices would be affected, they responded that they would still cost full price. Luckily, they had extras in their cabinets. Some of their Chloé and Ferragamo bags had scratches on them due to them being out on display for all to see. I recommend thoroughly inspecting your items before purchasing them if you're going to be spending all that money. They had a poor selection of bags for Ferragamo, Stella McCartney, and bao bao and a decent selection for Burberry and Michael Kors. There were more Chloé bags than there were Ferragamo bags. I like Louis Vuitton's customer service and selection of bags the most. They're usually nice and professional, and they have their own little store like Gucci does. Just a heads up for Louis Vuitton repairs.. they cannot take any luxury goods for repair until their California stores reopen after the COVID-19 lockdown. Once they take in your stuff for repairs, it will take 14 weeks to get back. read more

I like this store, but there's one main reason. Customer service is exceptional. First off they helped me get into a fitted suit, for what I'll consider to be a good value. Was it pricey? Yes although not much more than Macys or Nordstrom's. The pin stripes look sharp, and the employees knew what they were doing. That's huge when investing in a suit, especially one designed to make an impression. Also I have one expensive love. I really enjoy colognes by Killian or yes the devil himself, none other than Creed Adventus. You're probably rolling your eyes, and that's totally fine. Yet with an app and coupons, I've walked out with them expensive, but cheaper than one would expect. Shopping smart is a good thing. Most of their clothes are ridiculous, and household items aren't my things. Yet these are why I like Bloomingdale's, and also occasionally a sharp tie. read more

Bloomingdale's - Department Stores Near Me - McLean, Virginia

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I haven't been to Bloomingdales in a couple of months due to travel. I went in today and immediately I felt different. The environment is more welcoming, and the associates were so nice, happy, helpful and knowledgeable. I had to stop a young lady who appeared to be the manager and ask what has changed. She shared with me that they are intentionally stepping up their service efforts. I will be sharing my experience with all of my girlfriends. I am so excited. #BloomingdalesRocks #HappyShopping read more

Forget trying to call the store, even if you are ready to spend $$. No one answers the phone even if you are a credit card holder or Loyalist member--it's all a joke. I'm a long time customer which seems not to mattter. It is not an employee issue, but a corporate policy issue. Horrible service even to their most loyal customers. Even the Tysons Corner Shopper Center office tells me they get feedback about this all the time. read more

Love Bloomingdales as they carry the most up to date clothes while being classy. I frequent it online and in nyc. That being said this is by far the worst Bloomingdales customer service I've ever had because of one particular woman. She has brownish hair, short, looks in her 60's+, dour annoyed look on her face. Works on the women's clothing floor. Last time I went, she was annoyed that I wanted to try on clothes. Really, so I'm supposed to know if a piece of clothing fits me just from the hanger?! This time I came in to return a dress that was too small. I'm waiting at the cashier and same woman says "I don't work here" and walks away. I say "Excuse me?" She says "I don't work at this register but I'll try to find someone." She changes her mind and walks back and asks if I have my receipt . I say "yep it's on my phone but it's loading" (no reception at this Bloomingdales). She makes an annoyed noise "pffft" and walks away and comes back. Then she proceeds to scan the tag of the dress and says I'll receive my return in form of original payment - so she didn't even need the receipt -.-. Fine. After the return, I walk to the dress section to look at and pass by her again and she says very loudly "Ay yay yay". Bloomingdales, this woman clearly does not enjoy her job and is desperately begging to be let go. She doesn't care if customers come back. I would track her overall sales and sales from repeat customers - guaranteed it's low. Do her a favor and let her go to enjoy blissfully peaceful life away from customers. If you're wondering why there is less foot traffic at this location compared to Macy's and Nordstrom in this mall, I can guarantee you she is one of the reasons why. Also, the women's floor looks like a Kohl's turned into a Bloomingdales. Such a big difference compared to Nordstrom. Prefer purchasing at the Bloomies at Mosaic. The sales associates are attentive and I'll make my purchases there instead. read more

This is my store. The service that I receive here from management to the sales specialists are top notch ( they could sharpen their skills by using exclusive consulting to their clients in file -- keeping customers up to date on their wish lists and new arrivals). I have always had great support when an issue arises and it gets resolved on the spot. When I am shopping, it spurs a lot of others to start opening their wallets. One thing I think is annoying are the people that run the staff through hoops and not buy anything. So when I go, I go to spend and I always get a fabulous deal. So will you if you shop during the right times ( promos/get the Loyalist card). The exciting news is that the shoe department now carries Burberry! Beautiful footwear to see. If I worked there, I would know my product. I feel that the staff do not study their merchandise or designers. Some seem to act like they work in a basic store, when in fact, they are working with designer collections. Attention to details and overall awareness of the item can make the sale. Most people go there to see a line or for a specific type of item. They recognize what they are buying. This could be maximized if they coached the customer in the appreciate/introduction of a new line of spectacular design. Sometimes I get that amazing salesperson, other times I do not. A downer is that the escalator has not worked for at least 6 months. That is very frustrating to have you either descend it as is or find the elevator near the gift wrap department (They also carry Papyrus greeting cards back there). Also, the restroom needs hardware repairs/touch-up. There is valet parking and Le Quitoden cafe attached to the side of the shoe department. Their brand is Aqua and the quality and appeal is comparable to the other brands. Definitely take a look in this store for exquisite gifts or self pampering. When you work hard with long days, a little Bloomies makes it all worth while. read more

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Bloomingdale's has the bathroom in the mall. No odor, no stains, very pristine. Highly recommend.

Not the Bloomingdales that I'm used to! So dirty and not well kept. The bathrooms are nasty, as if you were shopping at Ross, very disappointing. I couldn't use one stall, they were all disgusting. Floors throughout the store were also dirty, and overall the store was unorganized. read more

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After my wife and I married; we began looking for a queen-size quilted bedspread and after a lengthy hunt we found one that we liked at Crate and Barrel. The years have gone by and the bedspread was beginning to get small tears, and so the hunt began to find one that met our tastes. We looked everywhere in person and online, and we found nothing. The search went on for over a couple of years. A recent search of the Bloomindales's sight turned up a French-made bedspread that both of us liked. We confirmed this feeling when we visited the Tysons store. The salesperson was quite nice and she spent over a half hour with us making as sure we would be happy with our purchase. The bedspread was not cheap but when it was delivered and we saw it on our bed; it was worth every penny. Thank You Bloomingdales for ending our search. John K Nusbaum Reston Va. read more

Big scam and ignorant customers service people! Here is what I received for my new order and what I was promised instead for full refund plus a free replacement that NEVER happened! Emailed and called lots of time, but no responses and nobody cared! read more

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This particular Bloomingdale's has your standard selection of clothing, purses, and perfume. Parking can be tough, as there is a mini lot in the front, but the mall in general gets packed to the gills. I personally think it'll be best if you go with a friend or your sigfig other so you can get dropped off and picked-up - curbside service! I had to stop by to pick up an online order, and there was a clear directory posted, and picking up the item was a breeze - just make sure you show your ID and your order confirmation order. +online order pick-ups are efficient +tight/limited parking in lot read more

Love the Bloom display at Bloomingdale's at Tysons. For a moment, I was transported back in time to the pre-covid era of beauty & fashion & the luxurious experience of strolling through Bloomingdale's. Thanks Bloomies for keeping the beauty alive, it brings with it hope. -Nikki from Winchester, VA read more

Bloomingdale's - Love the Bloom display at Bloomingdales in Tysons. - Department Stores Near Me - McLean, Virginia

Eddie in men's was so helpful and I love how he didn't pressure us - and gave us a few options for men's pants! Thanks Eddie.

I purchased a David Yurman necklace for my daughter's college graduation. I had to buy it in advance. The order shipped early and my daughter did not care for the jewelry. I attempted to return it in the store and was told 90 day return policy and no credit would be given. No effort for caring about customer. The 90 day mark was missed by one week. If you buy a gift in advance beware !!! Never had this issue with any other large scale department store like Nordstrom. Bloomingdales has the policy of DSW shoes and H&M. read more

On 4/20/24 my wife and I attempted to shop in Bloomingdales in Tyson's Corner Mall.  When we first entered the store, we discovered that not only did the powered door not work, the elevator and escalator were also out of service.  As a wheelchair user, if I hadn't had my wife with me, I probably wouldn't have even made it in the store!  Then, as we shopped, I noticed that while the aisles were very wide, tables with a few items of merchandise often blocked the way making it so my chair could not pass without risking damaging things.  The message was loud and clear, only able-bodied people are welcome.  Do not even attempt to shop in this store if you have a mobility issue. read more

The last place I'm reviewing on my recent DC trip is the first place I visited. Bloomingdale's is the high end equivalent of Macy's. They carry name brand clothing and goods and are very pricey. The main store located on Lexington Ave in NYC has now branched out to most major cities-(my city-Pittsburgh excluded). This store sits on several floors and is one of the anchor stores at Tyson's Corner. All around the show I could see they were showcasing the new movie "the Greatest showman." That movie is on my bucket list so I will see if there is any connection when I go to the theater. I was drawn to the perfume counter because they were carrying Silage which I had last seen while I was in Bergdorf Goodman back in April of this year. Silage fragrance are known for their fancy bottle tops. Many of them are cupcake shaped but others have a Siamese tiger, a winter snowglobe of Rockefeller Center or other things. Yes, they even have the top hat to "The Greatest showman." Basically the price depends not only on the scent but the type of top you are purchasing. These scents are very pricey but when I shop for a fragrance I like to have it doused on me since I alone can judge the scent against my body. Many of them weren't my cup of tea but I did like a few. Time did not permit us to explore the store more in depth but they do carry "the big brown bag" as their trademark. There even was a time you could get clothing with their name "Bloomies" on it. I'm not sure if this store has any of that stuff but I know they do in NY. Regardless, you can shop online but if they don't have a physical store within a drive-able range of my hometown I usually don't purchase there. Still if you want to see how the rich dress have a look. They have a loyalist rewards program for credit card holders. Oh yes, there is tax on clothes which coming from a state that doesn't do that annoys me but hey go with the flow. read more

Bloomingdale's - The greatest Showman featured - Department Stores Near Me - McLean, Virginia

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Never really been a Bloomingdale's shopper, but I must say their men's bathroom was clean. The cleaning lady came in and touched up the bathroom while I was in there. I noticed the square paper on the bathroom floor near the urinal. The message was crystal clear...unfortunately when I returned, the last person or persons missed the paper completely. Us men pride ourselves in making long distance shots, but we can't make the last few shots into the urinals... The bathroom needs a touch up on painting, but aside from that, it is clean. read more

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Came in here to "look for Christmas presents" but really just wanted to walk around and ogle stuff. I kind of lost it when I saw that they have AllSaints, until the sales person destroyed me by confirming that they do, in fact, only have a men's section. But he DID mysteriously have some women's items hiding in the back (still don't really understand why), and without me asking, he snuck away and returned with a giant pile of them that he proceeded to place in front of me. I'm not proud of it, but when he turned his back, I bolted. I'm on a tight budget, and while his sales technique was excellent (he was like the bad Kermit alter ego in that Muppets meme), I simply couldn't buy any $180 tops today. It was still kind of cute, though. I like salespeople who present win-win scenarios. He wasn't pushing just anything on me to make his commission - he was pushing stuff he knew I'd want, which is far more positive for everyone involved. I respect that. If I'd had any money to waste today, it would have worked. Also, Bloomingdales is just really great in general, so this location would've had to do something pretty terrible to not get a high rating from me. read more

Staff look down their noses at you and the perfume is so strong you can smell it as soon as you open the outer double doors, not the ones to the store. As an asthmatic, I can't shop at stores that are that contaminated with allergen sources. read more

I hadn't been to Bloomi's in a minute because... malls. But I was pleasantly surprised at the service, boutiques and selection at this location the other day. Very helpful staff, especially in shoes and sunglasses departments. read more

I bought a pair of jeans 14 days ago that I hadn't worn yet. Since they are having a sale now, I decided to try to get a price adjustment. The sales associate I dealt with was EXTREMELY rude. She denied my price adjustment, because she says their policy for that is a week. This is a good policy because a lot of people will have bought it, worn it, and saw it on sale within the next week and feel ripped off. Since I didn't wear it yet, I decided to return them. She had a terrible attitude during the transaction, but processed the return for me (she wasn't the original salesperson, so she wasn't losing any commission or anything). After my return, I walked into the denim section and picked up that same pair of jeans. Apparently, she was watching me, and as I was walking through the section, she told me I was not allowed to purchase that pair of jeans. She said that if I tried to purchase that pair of jeans, she would have to call security and have them escort me out. She had never asked me to leave herself, nor had I refused to leave or insisted on purchasing that pair of jeans. I was shopping around the store while holding that pair of jeans, which alone was criminal enough for her to watch me like a hawk. She told me that I am not allowed ever in the future to purchase that pair of jeans, and when I asked if my friend, who was with me, could purchase that pair of jeans, she said that he was not allowed either. Her argument was that I could wear something I buy for 6 months and commit price fraud, which is untrue, because the bar code that they stick on each tag clearly links the tag to the transaction. I could return an item as a worn item, but that would be a different issue. In addition, I think they have a 90-day return policy (not sure), so I wouldn't be able to do this insane 6-month-swap even if I wanted to. How is returning an unused item and purchasing another item worse than returning a used item and not purchasing any more items? I'm pretty sure this sales associate was racist. The customer in front of me was Asian as well, and while she didn't get the same rude treatment, she wasn't treated particularly nicely, the sales associate still came off bitchy. I would understand her argument if I had worn the item, but it was very clearly unworn. The many tags attached to the jeans at the time of sale were still attached. She was essentially saying that since I returned the pair of jeans, I was not allowed to change my mind and repurchase the jeans. Knowing that I MIGHT change my mind and purchase that same pair of jeans was threatening enough to her presence that she would have to call security! This location is at a mall where there is also a Nordstrom, their competitor. No associate at Nordstrom would ever do anything close to this; I have never even been given a bad attitude from anyone at Nordstrom. In fact, Nordstrom will match any Bloomingdale's sale, so you should just go there. I know this experience doesn't necessarily reflect the other salespeople at this store. I have purchased many things from here before, and the salespeople I have dealt with before have been more than helpful. Why would any department store ban not only you, but also your friends, from purchasing a specific item? The great thing about the retail industry in this country is that they allow so much flexibility. A higher-end retailer is held to even higher standards. It's not shopping in America when customer's aren't allowed to change their minds anymore. read more

A big thank you to Mr. Farzad Fanaiyan in the Men's Department of Bloomingdales Tyson's Corner. He helped me with all my purchases (you can actually find a salesperson to help you there), provided boxes, tissue and a paper shopping bag (note to Macy's: get with the program or please go out of business) and could have not been more courteous or professional. He is a blast from the past when great customer service was the norm in department stores. read more

4 stars for large selection of designer brand names for Men's store (Saks in Chevy Chase and Neiman Marcus in Tysons 2 offer more upper echelon designer names (Tom Ford, D&G, Versace, etc). The men's store is nicely laid out. Nice selection of Theory, Boss Hugo Boss, Ted Baker, Burberry, Diesel clothes. Even better suit selections too. The Bloomies in Chevy Chase has such a small inventory and limited selection compare to Tysons location (miss Bloomies location in White Flint). read more

I generally love bloomies but am at the point of being offended by the repeated poor service at the shoe section of this Bloomingdales location. There's rarely an employee to be found to assist with obtaining shoe sizes. Every time I come here, I end up leaving in frustration because I have to wander around forever trying to find someone to help out. But today's experiments was bad enough to yelp about. (I rarely yelp on shopping). I wanted to try on 2 pairs of boots and had to hunt down the employee at the cash register. He grudgingly agreed to help but literally dropped the shoe boxes at my feet and walked away. He shows up 15 minutes later, well after I had already decided these shoes didn't fit...and I was able to ask for another size. He said that he "highly doubted" that they has my size. I asked him to check. He sighed loudly (??is this not his job ??). Five minutes later he's back with the shoes and he found them in my size. Sadly I am in between sizes (feet are slightly different sizes) so I couldn't get the shoes. I told him I wouldn't be buying them and he actually said "You know, there are millions of people in the world who have feet of different sizes. They deal with it and still buy shoes." Do you REALLY think this is the way to make a sale?? If the shoes don't fit, they don't fit. Apparently the customer is not always right at this Bloomingdales. Will avoid it at all costs and stick to Nordstrom. read more

We shop at Bloomies often but the service at this store is hit and miss. It's still one of the best Bloomingdale's beside the 59th street in NYC. I am an easy shopper. I know what I want so I can go in and out pretty quickly. I try not to shop here on the weekend because of the parking lot and the crowds. This store should be done with their remodeling soon. They do have more selections than the one in MD. The ladies shoes dept, fine jewelry, cosmetics, and Louis Vuitton know me well since I buy stuffs for my wife often. Is that a good thing? read more

2.45 stars Only so-so. Back in the day, they would call me to ask me about my shopping needs and they would have the items I needed there when I arrived. They may have done away with that, so it doesn't feel as personal anymore. Some of the staff at the cosmetic counters can be very helpful, but it really doesn't distinguish itself from any other department store anymore. read more

One of my favorite places to shop :) they have all the major brands which is AMAZING!!! Went here for my pre-wedding shop and did a lot of my shopping in 1 day. The staff are very nice and friendly. Their bag and shoe section is my favorite. They have brands like Chanel, Dior, Christian Louboutin, Valentino, van cleef and more. read more

I had a great customer service experience at the Shiseido makeup counter with a very sweet sales lady, Soo Kim. She was helpful and friendly and very knowledgeable about the product. She even got me some deluxe samples for skin care items to try and consider for next time. The store is beautiful, luxurious as expected from a Bloomingdales. read more

Today I drove over to the Bloomingdale's at Tysons Corner Center to buy a Duvet cover and perhaps some other matching bedding for my new Master Bedroom suite. I was interested in looking at the Ralph Lauren driver line - it's a rich, dark blue paisley with hints of maroon. http://www.ralphlauren.com/product/index.jsp?productId=2810600&cp=1760785.2216969&camp=nso&ab=ln_home_cs1_bedcollections&parentPage=family I ended up buying the King size Duvet cover, plus sheets, pillow cases, and pillow shams. The collection was on sale - normally the Duvet cover goes for $470, but it was on sale for $349 - and for some reason, I got another 15% off of everything! My saleslady was Asam, she worked really hard for me - looking for things and answering my questions. The service was really good! read more

Cyndy's Bottom Line: If you want LV just go to a LV boutique. Service was ok. I already knew what I wanted. Sales associate was just ok. read more

All the stores have horrible customer service. I hope that people think twice before they walk true the door and spend money. I walked into to the store and dropped $700 and in return all I got was attitude. In addition to incompetent employees the management is not much better. I will much rather give my money to Nordstrom's because the customer service is outstanding. read more