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    Kume Float & Cryo

    4.7 (90 reviews)
    Closed 11:00 am - 8:00 pm

    Kume Float & Cryo Photos

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    Recommended Reviews - Kume Float & Cryo

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    treatment room looking super comfy!!

    I came in on a Sunday with my mom and sister to celebrate my mom's 60th birthday with some good pampering. I had been interested in a head spa for a while and in visiting Kume to try out their float and cocoon sauna! Safe to say I will definitely be back for another treatment and to try other services (which extends to body scrubs and body massages too WEEEE!) We were all seen at the same time and had such a lovely experience. Amazing massage, attentive details, and such a calming ambience. My mom specifically needed a very gentle massage and her practitioner understood and she said she can't wait to do this again some time. My sister is a new mother and got even more special attention too fir relaxation and tension release. What really sold me on booking this was the value for the Deluxe scalp treatment that had upper body dry brush & massage with facial massage. As an esthetician myself I can say everything together was priced so fair AND even better to have an introductory discount for our first visit. All in all, the team was great, it was greatly needed for all of us and we left feeling very relaxed and happy to come back again. I can't wait to try more with Kume!

    Tien N.

    Staff was very helpful and informative on the cryo, also showed me the float which I plan on trying next time. I would recommend going professional mode on the cryo. Overall awesome experience for me and a couple of friends after hitting the gym. Its literally in and out where between 3 people we were done within 30 minutes. Check this place out if you want to focus on recovery after training. The tea and vibe is so chill here as well.

    Sitting area
    Kendra W.

    So this place was absolutely amazing! Honestly it's better than amazing! My husband and I came for the float therapy Groupon special and it was totally worth it! $53 for an hour float! Just fantastic! It was honestly one of the best experiences I've ever had at a spa! The float situation was so different... you go in and wash wash wash then you put in your ear plugs and get into the float tank. Let me just say this is the most relaxing experience you may ever have if you can just RELAX. That was the hard part for me I wasn't relaxing originally but then I finally grabbed the neck pillow and boom I was able to soak up the experience. In the end I was sad I only did the 1 hour next time we want to do the 90 minutes. Customer service here is always amazing and we are definitely going to be back.

    Where you put your shoes!
    Joanna B.

    Feel sore? Visit. Feel tired? Visit. Training for a marathon? Visit frequently! The customer service is remarkable. Everyone cares. I can say this whole heartedly because I was a whiny, blubbering mess after 10k at Lake Chabot and they kindly accomodated my request to be rejuvenated. If you haven't floated before you are in for a treat! There is a cryo treatment that I'll be doing after higher mileage. I'll blow dry my hair first and do that. There is an instructional video that lacks hyperbole. Follow the instructions. It is quite accurate and warmly delivers the message :)

    Had an amazing experience here. Went in for the salt float and a foot massage and was so well taken care of! Thank you to the staff for the services and unlimited date chrysanthemum tea!

    Dee W.

    1st walking in... the young lady was very nice and down to earth.. we laugh and that made me feel very welcomed... very clean and inviting.. it was my 1st time .. and I wanted to get over stress and my extreme anxiety...but I had bad anxiety going in the pod suite ... only because I was left alone... then the lights went out ...but being my 1st time I didn't know what to expect ...but being a yelper I knew going in how the pod would be ... but it was something I needed but not expected... I couldn't get my thoughts straight....but it will take time to get used to and I can see myself definitely going back again....definitely is what I need ....

    Store front of Kume
    Maria M.

    I was greeted immediately with a warm welcome. Judith was amazing and explained the process for the float pod and infrared pod. I watched a quick video that was helpful showing the process of the pod beforehand. I went with a 30 min infrared sauna pod with the red light therapy for my face 20 min as my started. After Judith walked me over to my pod. She recommend the shower like (more space) since ir was my first time. It was super relaxing and somehow my brain new when my hour was up and got up. The nice part the pod let's you know when your hour starts and when it ends. Highly recommend to anyone trying to destress. I've also read that it can help with insomnia, stress, anxiety and relief pain. Can't wait to see how I feel the rest of the week. Definitely coming back for another session.

    Float room
    Gabriela T.

    Very enlightening floating experience. Helpful and sensitive staff. Came here after a loss to do some processing and I left feeling centered. It was my first experience, highly recommend :)

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    1 month ago

    I come here every week for either the facial contouring massage or the deluxe head treatment. Worth every penny!!!

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    3 years ago

    Amazing experience, easy and fast. Also good service and very affordable. Parking can be a bit hard sometimes.

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    3 years ago

    I had an amazing experience. I'm returning in the future. Great staff. Muito obrigado!

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    3 years ago

    This is just what I needed for pain relief. Clean and friendly environment! Everything you need is provided.

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    Page 1 of 3

    Ask the Community - Kume Float & Cryo

    What kind of shampoo and conditioner do you use for after care?

    We are proud to use "Dani Naturals". They are an Oregon based company and offer sulfate-free, paraben-free, vegan, and cruelty-free products. They are included in your floats to use, and we also sell them in our spa.

    View All 2 Questions

    Review Highlights - Kume Float & Cryo

    It was my first float experience, and I was very pleased to see that the staff was so hospitable and forth going about informing me.

    Mentioned in 6 reviews

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    Human Optimization Center

    Human Optimization Center

    (113 reviews)

    Never experienced a place like this before and it was def worth my time. They offer Whole Body Red…read morelight therapy, NormaTec Compression Therapy, Hydro Massage Bed and so much more!! Friendly staff, clean, and lots of options to choose what you like. Left rejuvenated and relaxed! A must try!

    Update: After reading the owner's response, I'm even more disappointed. Here's the full story so…read morepotential customers can see the pattern for themselves. I never planned on posting this or taking legal action. I tried for years to handle everything quietly and respectfully through calls, emails, and patience. Every response I got from the owner, Tim Fitzgerald, made one thing painfully clear: he refuses to take responsibility for anything that goes wrong. He will charm you when you spend money, but once there is a problem the story changes. You get delays, excuses, and endless "we're checking records" messages that go nowhere. His public reply to my review proves it. Instead of apologizing or fixing the issue, he hides behind paperwork and tries to catch me on technicalities. He even admits his former manager promised my elderly mother a refund, yet two years later she still has not received it. I told him she does not use email and just needed a quick phone call to confirm her mailing address. He refused. Saying he will only communicate in writing is not professionalism, it is avoidance. Then he claims the business "did nothing wrong" but also says the staff responsible are "no longer here." You can't have it both ways. Either the business mishandled things and leadership is responsible, or the staff were not the problem and he is scapegoating them. What's sad is that he still blames me. The former manager told me directly that he would finalize everything with Tim, and I believed him. That's on me. I should have followed up more aggressively instead of trusting their word. Looking back, it's obvious what happened--they smooth-talked me just long enough for my chargeback window to close, and then stopped following through. After everything I went through, Tim's final solution was to tell me to come back and finish my package like nothing ever happened. Imagine that. Two years of emails, phone calls, broken promises, and an admitted refund that was never mailed--and the best he can offer is to act like it never happened. That says everything about how this business is run. I did not start with anger or threats. I started as a loyal customer who believed his word. Every call and every email since has shown me that he does not take responsibility and will do anything to avoid accountability. The only reason I started looking into legal action and consumer protection reporting is because he left me no other choice. This review is the proof. Look at his response and decide for yourself. The man is bad news. I paid $3,000 for a Cryoskin 10-pack, but halfway through my sessions, I was told the machine was broken and pressured into using a treatment I had never heard of (Contour Light). The remaining Cryoskin sessions were converted into Contour sessions because of the broken machine. I felt misled; this was a bait-and-switch in my experience. My mother also signed up based on my recommendation. She was treated poorly by staff, and one employee spoke negatively about her to me. Both of us were promised refunds, but after months of follow-ups, we received nothing in return. Messages were ignored, and promised resolutions were never delivered. We requested refunds because we no longer felt comfortable using their services and because of the restrictions and limitations they placed on us, such as not being able to use the Cryo chamber on the same day and being forced into treatments we did not choose. It's especially frustrating because the Cryo chamber and sauna actually work well, and the employees who run those services were professional and easy to work with. Unfortunately, management, including ownership, just passes the blame to staff in the Cryoskin/Contour department, showing a disregard for client concerns and accountability in my experience. If you truly want to try red light therapy, it's cheaper and safer to purchase it yourself rather than going through this business. And please be honest with yourself, are the results coming from these devices, or your own hard work with diet and exercise? In my view, if these machines truly worked as advertised, the owner would be extremely wealthy. I used to recommend this business to friends, thinking it was professional. Now I question whether the services even work, or if the business operates primarily on marketing and upselling practices. If you value your money and respect, do not trust this business. I will be pursuing my refund through legal channels, and I strongly urge others to carefully consider before paying.

    Arctic Restore

    Arctic Restore

    (48 reviews)

    Magical place. I was in an accident and had quite a bit of pain and could not move my shoulder. A…read morefew friends recommended that I go see Jessie at Arctic Restore. This woman is a true healer. I felt more calm in Jessie's presence. She listens, expertly guides and uses science to dramatically reduce my pain in one session. We started with localized cryotherapy, PEMF and then red light therapy. I was very impressed by how much more better I felt. There was an instant improvement in my shoulders range of movement. Two days later I had another session and I was ready to return to work, despite being told it would be a few weeks. Today, I'm a member dedicated to improving my overall well-being, with weekly guided wellness sessions. I feel the difference in my sleep, immunity, focus and get compliments on my skin from the cryo facials and multi wave light facials, which is a wonderful bonus! Arctic Restore is a sanctuary from every day life.

    I can't say enough good things about my experience! I initially came in for localized cryotherapy…read moreto treat plantar and shoulder pain and was told it would likely take just two sessions--and that's exactly what happened. The relief was incredible and exceeded my expectations. After seeing such amazing results, I became a member for weekly cryo sauna sessions, and it's been one of the best decisions I've made for my health. I've noticed improved strength and overall recovery, and I truly believe it's helped boost my immunity--I haven't been sick once since starting, even when my family came down with the flu. A special thank you to Jessie for her wealth of knowledge and genuine care. She takes the time to educate and make you feel completely comfortable. The spa itself is incredibly clean, serene, and welcoming--it's truly my happy place. Highly recommend to anyone looking to feel their absolute best!

    Kume Float & Cryo - floatspa - Updated May 2026

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