Fabulous service and a beautiful location with many good eats around the area!!! Honestly folks give Oakland a bad rep when they have some of the best food and activities... anyways we were able to get a Groupon deal for the 90 min. CBD Float Session w/ CBD Gummies and I highly recommend! It was our first time and I was a little nervous but we had a quick instructional video we watched and staff walked us through everything and answered all questions. Now for the actual experience, you do shower first and you can bring a bathing suit if you'd like as well but each room for your session is private so it is optional. You shower before you go in and make sure you use the earplugs since you are going to be floating so to avoid it getting in your ears. There's an option to adjust the lighting and sound and to even turn it all off if you prefer a more sensory deprivation experience. You can change your selection throughout which was really nice so you can try all the different modes. One thing to keep in mind is that it is like a bunch of salt (think your at-home epsom salt TIMES A THOUSAND) so it can be a bit of a different texture at first but you can always slightly open the door and they have a spray bottle for just water or if you just need some air at any point during your session. For me, I think a good session would be about 60 min. The full 90 min. was definitely nice but I think about an hour in my mind was beginning to race a little so I think an hour is perfect! Facilities were very clean and the complimentary tea was so lovely and the staff were so kind and helpful! Highly recommend plus they have a variety of different services that I can't wait to check out!!! read more

After having been to Velvet Spa in South Bay, wanted to find something closer. Came across Kume on Yelp, and am glad I tried this place out! Booked a scalp massage and it was so relaxing. It was so relaxing to the point where I thought I had for sure gone over the hour and had a mini panic moment that maybe they thought I booked a different package. After I let myself relax again, I continued to enjoy the scalp massage, massage of my arms, neck, and shoulders. This was just what I needed. I didn't take pictures of the before and after, but my scalp was so clean after! I'll definitely be coming back here again. Miscellaneous: - Parking is available via street parking (bit tough in the area) - You will need to remove your shoes and put them in the locker. They have indoor sandals for everyone - Water and tea stations available for hydration - Easy to make a reservation on the phone read more

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This was my first time trying a scalp massage at this location. Parking was relatively easy and metered on the street. When I initially walked up, the door was locked and someone came to open it but they didn't greet me. They literally just opened the door. Another staff member came and greeted me and checked me in. They were pretty nice and thorough with the check-in process. For the scalp a massage, they usually prefer to have customers fill out a brief assessment prior to the service. I had filled out the assessment and it just indicated that anyone with longer a thicker hair would have to add or incur an additional charge, which is customary. The lady who opened the door for me happened to be the one providing my scalp massage. She ended up greeting me at that point in time. She gave me a brief assessment and then took me back to start the service. The service overall was pretty good. I will say that during the service, I started to doze off at some point however I was awakened fully when the water started just washing over my nose and eyes. I felt like I was drowning at some point because it was just literally left on my nose and eyes and it was a lot. I didn't say anything cause I was a little delirious at the point and finally the water got turned off but I got a ton of water in my ear as well from just the water and the angle. When I've gotten the service before and another location, I never had an issue with the water being down over my face in that way. It was just a bit weird. After the service was complete, she took me back to do another assessment of my scalp and at that point I could see what my hair looked like in the mirror. It looked like one big knot. After she complete the scalp assessment, she handed me some product to "assist" with combing out my hair. At that point, there was no combing that needs to be done. I had basically developed one big dread from that service. It was really bad. I didn't really care to have her help me comb through it at that point because I already knew that there was no combing that would be able to comb that out in less than two hours. I ended up going back to the front desk and letting them know about the situation and how it's really important that they know how to deal with all types of hair. No one should have to leave there with the hair in the knot and there should be emphasis on ensuring that clients show up with their hair completely combed out if that's the expectation. That was not what was explained to me at the start of the service. I was just told that it would take a little longer. I will say that the folks at the front appeared a bit receptive to what I had to say but not really. I think they were a little defensive when I brought up being able to do all types of textured hair and they indicated that they have clients that come in all the time and have never had a problem. That still doesn't mean that there's not a problem. As a customer, I do think it's important that their staff know how to do all textures of hair and be upfront with the expectation of how clients should arrive especially if their hair is prone to tangles or if they have longer and/or thicker hair. I did provide some recommendations for vegan hair products that they could use on clients who have multi textured hair. At this point, I probably wouldn't come here to do another scalp massage, but hopefully they were receptive to the feedback and are able to constructively use the feedback to improve their services. read more

this place has been my recovery sanctuary after physical and mental exhaustion-- as someone who couldn't figure out being still due to my personal wiring a float changed everything. I've been using floats and saunas for mental and physical healing by obtaining an unlimited membership and floating several times a week so I've gotten to know the friendly staff -- who operate more like a family than a business! for a burned out neurodivergent, Kume float spa was my savior from myself and the pressures of trying to assimilate while also healing from some physical injuries. Cameron is especially helpful to newcomers as a longtime employe, but i feel like every person wants me to feel better. read more

I come here every week for either the facial contouring massage or the deluxe head treatment. Worth every penny!!!

Incredible head spa experience! Alma and Tiffany truly know what they're doing and made the whole visit feel so soothing and refreshing. The space is beautiful, calm, and spotless. Such a great spot to relax and treat yourself with friends. I'll definitely be coming back for the membership!!! read more

I came in on a Sunday with my mom and sister to celebrate my mom's 60th birthday with some good pampering. I had been interested in a head spa for a while and in visiting Kume to try out their float and cocoon sauna! Safe to say I will definitely be back for another treatment and to try other services (which extends to body scrubs and body massages too WEEEE!) We were all seen at the same time and had such a lovely experience. Amazing massage, attentive details, and such a calming ambience. My mom specifically needed a very gentle massage and her practitioner understood and she said she can't wait to do this again some time. My sister is a new mother and got even more special attention too fir relaxation and tension release. What really sold me on booking this was the value for the Deluxe scalp treatment that had upper body dry brush & massage with facial massage. As an esthetician myself I can say everything together was priced so fair AND even better to have an introductory discount for our first visit. All in all, the team was great, it was greatly needed for all of us and we left feeling very relaxed and happy to come back again. I can't wait to try more with Kume! read more

Kume Float & Cryo - treatment room looking super comfy!! - Float Spa Near Me - Oakland, California

I stopped by Kume Spa on a whim after dinner with a friend, having passed by many times and finally wanting to check it out. The front desk staff was warm and welcoming, and I was genuinely intrigued by their services--especially Float Therapy. After a helpful overview, I booked a float session for the following day, the 4th of July. I even confirmed with them verbally that they would be open. On the 4th, I received three voicemails and a text between 1 PM and 5:30 PM, all asking if I could come in earlier "since it was the 4th." When I finally answered at 5:30 PM, I explained I couldn't change my plans. The staff member then casually mentioned, "Well, the owner wants to leave early." That comment really threw me. Given their strict cancellation and rescheduling policy, I expected more professionalism and consistency from the business side as well. Still, I agreed to reschedule for Sunday. By Sunday, I was feeling a little skeptical but still hopeful. The front desk associate was kind and thorough in walking me through what to expect. I appreciated that. But once I got into the float, the excitement faded quickly. The water wasn't warm enough--more lukewarm than relaxing. There was only one towel, no seating in the room, and overall, the environment felt bare for the $95 non-member price. I found myself bored just 10 minutes in. An hour felt way too long for what was offered. Ultimately, the lackluster float experience combined with the awkward rescheduling situation on the 4th left a sour impression. As someone who works in customer service, I understand the desire to end the day early, especially on a holiday--but it shouldn't come at the cost of the guest experience. Unfortunately, I wouldn't recommend the Float Therapy at Kume Spa based on this visit. Oh - also not to mention there is an additional $5 fee for debit/credit card users. So, my entire float was $70 instead of the advertised $65.00 for first try fee. read more

Staff was very helpful and informative on the cryo, also showed me the float which I plan on trying next time. I would recommend going professional mode on the cryo. Overall awesome experience for me and a couple of friends after hitting the gym. Its literally in and out where between 3 people we were done within 30 minutes. Check this place out if you want to focus on recovery after training. The tea and vibe is so chill here as well. read more

Kume Float & Cryo - Float Spa Near Me - Oakland, California

So this place was absolutely amazing! Honestly it's better than amazing! My husband and I came for the float therapy Groupon special and it was totally worth it! $53 for an hour float! Just fantastic! It was honestly one of the best experiences I've ever had at a spa! The float situation was so different... you go in and wash wash wash then you put in your ear plugs and get into the float tank. Let me just say this is the most relaxing experience you may ever have if you can just RELAX. That was the hard part for me I wasn't relaxing originally but then I finally grabbed the neck pillow and boom I was able to soak up the experience. In the end I was sad I only did the 1 hour next time we want to do the 90 minutes. Customer service here is always amazing and we are definitely going to be back. read more

Kume Float & Cryo - Sitting area - Float Spa Near Me - Oakland, California

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Feel sore? Visit. Feel tired? Visit. Training for a marathon? Visit frequently! The customer service is remarkable. Everyone cares. I can say this whole heartedly because I was a whiny, blubbering mess after 10k at Lake Chabot and they kindly accomodated my request to be rejuvenated. If you haven't floated before you are in for a treat! There is a cryo treatment that I'll be doing after higher mileage. I'll blow dry my hair first and do that. There is an instructional video that lacks hyperbole. Follow the instructions. It is quite accurate and warmly delivers the message :) read more

Kume Float & Cryo - Where you put your shoes! - Float Spa Near Me - Oakland, California

AMAZING! I had such a wonderful experience getting the botanical deluxe head scalp treatment & face lifting massage by Christy. It was extremely relaxing and therapeutic. Down to the sound bowl, the aromatherapy, the waterfall water on my neck and hair... just soo wonderful. She showed me the build up/dandruff in my hair beforehand and then after the treatment, it was all gone. 10/10, highly recommend. Would definitely come back. Book this service with Christy! She's so sweet & thorough! read more

Had an amazing experience here. Went in for the salt float and a foot massage and was so well taken care of! Thank you to the staff for the services and unlimited date chrysanthemum tea! read more

Kume Float & Cryo - Float Spa Near Me - Oakland, California

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After months working ourselves too hard in the boatyard, everything hurt. We decided that a cryo freeze would be worth a try to help with inflammation. We bought Groupons, which made this an excellent value. Located across from Lake Merritt, this location (not to be confused with their spa location just a few doors down) is newly decorated, and has a nice enough vibe. The cryo chamber is pretty fancy. They provide socks, slippers, gloves and ear muffs, and give the choice of three temperatures. The middle level was plenty cold but not unbearable. I'd probably try the highest level next time. We both felt refreshed and a bit less sore in the hours after our freeze. It wasn't long lasting, but neither was our break from the hard physical labor, so that's on us. read more

1st walking in... the young lady was very nice and down to earth.. we laugh and that made me feel very welcomed... very clean and inviting.. it was my 1st time .. and I wanted to get over stress and my extreme anxiety...but I had bad anxiety going in the pod suite ... only because I was left alone... then the lights went out ...but being my 1st time I didn't know what to expect ...but being a yelper I knew going in how the pod would be ... but it was something I needed but not expected... I couldn't get my thoughts straight....but it will take time to get used to and I can see myself definitely going back again....definitely is what I need .... read more

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I love this place! My favorite is the cryotherapy. I typically do the -200 at three minutes. My body feels amazing from the inside out. After the cryo like to relax in the red light therapy cocoon. Both these treatments help reduce inflammation, and increases healing. Especially since I ruptured my Achilles, I feel these services helped my Achilles heal at accelerated rate. The space is super clean very Zen, and the staff is so nice and helpful! I especially love the area. Lake Merritt has never lost its beauty and still has its charm. read more

I was greeted immediately with a warm welcome. Judith was amazing and explained the process for the float pod and infrared pod. I watched a quick video that was helpful showing the process of the pod beforehand. I went with a 30 min infrared sauna pod with the red light therapy for my face 20 min as my started. After Judith walked me over to my pod. She recommend the shower like (more space) since ir was my first time. It was super relaxing and somehow my brain new when my hour was up and got up. The nice part the pod let's you know when your hour starts and when it ends. Highly recommend to anyone trying to destress. I've also read that it can help with insomnia, stress, anxiety and relief pain. Can't wait to see how I feel the rest of the week. Definitely coming back for another session. read more

Kume Float & Cryo - Store front of Kume - Float Spa Near Me - Oakland, California

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This review is for the float. The good: friendly staff, fairly nice facilities. The bad: maybe a fluke, but my supposed 60 minute float (which should be about 80 minutes total with pre and post shower), was a TOTAL of about 45 minutes ... and no, I didn't loose track of time, etc. the entire elapsed time from stepping through the front door off the street to leaving after paying was about 45 minutes ... disappointing. read more

Very enlightening floating experience. Helpful and sensitive staff. Came here after a loss to do some processing and I left feeling centered. It was my first experience, highly recommend :) read more

Kume Float & Cryo - Float room - Float Spa Near Me - Oakland, California

I use the gym next door and walk past this place all the time, so decided to check it out one day to use the sauna pod since the gym doesn't have a sauna. Check-in was super easy, and the pod is pretty interesting for those who've never tried it. You basically get escorted to a private room with the pod, dress down to as minimal clothing as you feel comfortable (alone, of course), climb into the pod and manually control the heat level based on how much you want to sweat during the preset 30 minute session. Personally I like to use the highest setting for a majority of the time to get the biggest bang for my buck but make sure you come hydrated if you plan to do that! Not going to lie, it can be intense but the face fans will get you through it. Then after the 30 min, you dry off, dress up and check out. I've had Kameron check me in the last couple of times and he was super friendly, so much that I signed up for the trio membership bundle to check out float and cryo at a future date. Results wise, I'm not 100% sure how the infrared technology differs from a traditional sauna (I definitely sweat a lot more in a traditional sauna) but I do like that the machine tells you how many calories you burn while in the pod so definitely a nice way to top off a good weightlifting session. Recommend to check it out at least once since first timers get member pricing! read more

I had such an amazing and relaxing time, I'm so so glad I did it. I was in the clam shell float pod and it was sooooo awesome. Kameron was absolutely so sweet and helpful! read more

Kume Float & Cryo - The clam shell - Float Spa Near Me - Oakland, California

It is really neutering experience It was my first float ever, Really loved location, bc you have chance to relax right before and after. Team was incredibly welcoming and explained everything step by step Loved it and looking forward next session read more

I hardly write reviews, and I really wanted to enjoy this experience but this was one of those moments highlighting why it's so important for service businesses to have some basic cultural awareness. We had an appointment for the float tank and indicated that it was our first time and stressed concern because couldn't submerge our hair in the water as we had protective styles/braids. They assured us that there was a headrest in the tank and we could use a shower cap to protect our hair from getting wet -- both served to be useless. Once in the tank, I looked around for the "headrest" and realized it was a thin circular flat foam float with a hole in the middle (imagine a flat donut). So, with some hesitation, I tried it out. Within seconds of laying back in the water, hair soaked, shower cap full of water, etc. I figured I'm here and want to try to figure out how to make the most of it, so I decided to sit up instead and meditate through the other sensory deprivation experiences. That worked until the bottom of the tub started to heat up to the point that it felt like it was burning my skin. I was in the tank for maybe a maxiumum of 15-20 minutes when I decided it's not worth being this uncomfortable and got out. I explained the situation to the person at the front desk, who had been helpful and polite upon our arrival. I added that they should inform everyone that their hair will get wet - there is no way around it. Despite the fact that I was in there for a minimal amount of time, they still charged me 80% when they should have waived the fee. On top of that, after cleansing my hair, it is still caked with the salt solution, and my braids are ruined. While the place was clean and had the necessary amenities, this really soured my first-time experience at this spa. read more

I was really looking forward to a float at this location but was very disappointed. I brought a guest who had music on in their tank for most of the hour, and I could hear it clearly from inside my tank. I even turned my music on and off again to check that the sound wasn't coming from inside my own tank. I expect float spas to be able to provide a dark and quiet space, and I don't find it acceptable for sound to so easily travel to adjacent tanks for this high a price point. I am giving this a very generous 3 stars because the staff was so kind and the amenities were nice. Honestly I am more stressed out after leaving the float than when I arrived. I would not spend money here again. read more

I very much so enjoyed the hour long float experience. I appreciated the buttery smell good products to wash your hair & body with before & after you float too! It was my very first time! I have been so frazzled lately as well as recovering from injuries but I was able to just relax & forget about everything & come out feeling so refreshed. I immediately wish I could do this daily, I highly recommend & urge anyone to do it just because but especially if you haven't been feeling yourself, indulge, pamper yourself & treat others! I look forward to doing it again... read more

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I had my first float experience here and the staff was SUPER nice! He was very thorough when explaining how everything worked, and he answered all my questions. He even offered me a CBD gummie during my visit to further relax me during my float. I will definitely be returning because you can't beat genuinely good customer service. Oh , and the float was awesome too! Glad I got over my fear and tried it. read more

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Staff is amazing and welcoming they make a new thing comfortable and easy the warm tea super warm welcome and relaxed, just go! read more

Kume Float & Cryo - Float Spa Near Me - Oakland, California

I was able to experience the float. This was one of the most relaxing experiences I've had ever. The ability to just disconnect and be in the moment is priceless. Any pain I had in my body also melted away. I will be back soon. read more

Love this place for recovery and a mental reset. I do the cryo, cocoon infared sauna pod and the float tank and always feel like a new man the next day. Staff are amazing and the whole experience is seamless and enjoyable. Highly recommend! read more

Amazing experience, easy and fast. Also good service and very affordable. Parking can be a bit hard sometimes.

OMG I loved this place! not only was it so zen, but the customer service was amazing, especially Cameran. He walked me through the whole experience and was so experienced. i suffer from nerve pain and spinal pain, the cyro treatment was so great. i then did the float and I didn't want to leave. i was able to fall askeep which is hard for me to do. my body felt so relaxed! I also slept so amazing. i can't wait to go back!! if you want to feel relaxed and well, wether from stress or chronic place this is the place to be! i can't wait for my next treatment. cameran was amazing! read more

I had an amazing experience. I'm returning in the future. Great staff. Muito obrigado!

Kamran helped me with my first time doing cryo! It was great! He gave me some super helpful tips on how to have the best experience and I'll definitely be doing it again. read more

I had a wonderful experience floating at Kume! I felt prepared coming in after watching their instructional video, and the staff was very inviting. The ambiance was also calming, from live plants in the waiting area to complimentary body wash that smelled amazing. I definitely recommend if you're looking to relax! read more

Kume Float & Cryo - Entrance to shower/float pod - Float Spa Near Me - Oakland, California

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My experience with floatation tank was great. The place is clean, hygienic and well stocked with shower utilities. The only issue was that the ambient temperature inside the flotation area was little warm and there was no obvious way to control the temperature. read more

This is just what I needed for pain relief. Clean and friendly environment! Everything you need is provided.

I just had my first Cryo session ever and I am still feeling grounded and light after the session. Kam was especially knowledgeable , welcoming and thoughtful as he walked through the process to familiarize for the first time. I just left with wanting more and plan to come back for the float and other offers as well as more Cryo sessions. I had some joint tenderness and injuries and so this helped my muscles relaxed. Thank you read more

Amazing services , staff is so friendly and polite ! Would recommend to everyone especially if you are sore . We did the float for relaxation read more

This was one of the nicer float/spa places I've ever been too. I loved doing float tank sessions (they would help so much with my anxiety and body pain/soreness) but the place I used to go to shutdown. I tried out Kume for the first time and omg everything was so clean and the amenities were in places that made sense and it's just overall such a nice place to be in. The service with everyone that I've spoke to has been so nice, calm, professional, and clear when giving information. The pricing isn't as bad as you'd think too. I think this is going to be the spot I go to from now on and I recommend it to a lot of my friends now. read more

I just want to say upfront that everyone who works at Kume is super nice. It's really not the front desk folks' fault that there are some strange things about how this business is run. I don't love writing bad reviews, but it feels important because I initially wrote such a positive review for Kume. After two great first floats, I purchased a 5-pack of floats for $295(+$30 tax). That comes out to $65 per float. When I got out of my first of five sessions, I was told there would be a $5 'service charge' every time I came in. I couldn't find anywhere on their website that said this package would be $25 more than advertised. I complained, and the nice front desk person waived the fees - but yikes. What kind of policy is this? The reason why Kume deleted the service charge was that one time when I came in to float, the tanks couldn't filter. The front desk person and I decided it'd be unsafe for me to float. From what I was told, this is a recurrent issue that they lose connection with their tanks. I asked that they gift me a future session to compensate for the fact that I'd taken time off work, driven to Lake Merrit, and paid for parking, only to find that floating wasn't possible. That request was ignored. I brought it up again yesterday when Kume wanted to charge me these random 'service fees.' I think it's misleading to have random unlisted fees. It makes their services look more affordable than they are. I also think that if their system is broken, they need to call their clients to cancel well in advance or offer comped services to make up for the lost time. read more