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Kroger

2.1 (91 reviews)
ModerateGrocery
Open • 7:00 am - 11:00 pm

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Austin G.

For those from out of town, Kroger is a grocery store similar to a Safeway. Visiting RVA for a weekend from D.C., Kroger was a short drive from where we were staying. There's a large parking lot and the layout is similar to other grocery stores with produce, the bakery, etc. right when you walk in. I stopped in to pick up salami, gallons of water, and laundry detergent. There are many self-check out stations and customer service was helpful.

The costumer service is absolutely terrible. I went to my near by Kroger as a college student getting some money to pay for food. I turned in some coins that I had saved up and went to the coinstar in the store. When I put in all my coins in, the screen said that they couldn't give me my money and to ask for assistance (as pictured). We then proceeded to ask the nearest worker and she said she would go ask for someone in higher authority. We stood there for 20 minutes until we finally had to go ourselves to find someone to help us. The worker who came to "help" us was named Jade, she told us she didn't have the key to unlock it and for us (the customers) to call the number of the coinstar company. So we called and they hung up on us- still standing there for another 20 minutes we had workers pass us with no care. We went to jade multiple times to ask for help and every time she would walk away without saying a word to communicate to us what was happening. There were only two kind and gracious people who actually tried to help us and their names are Corena (forgive me if i misspelled) and Olivia. After an hour of standing and waiting for someone to have the decency to help us we talked to olivia and she helped us get our money back after waiting over an hour. TERRIBLE customer service and i will no longer be giving my time or money to this horrible establishment.

This is "friendly" Anita who will come up and confront you...
J S.

According to Anita customers are rude and she will come confront you getting all up in your face if at 7:20pm in a Monday night you dare to use the self checkout for a price check when they fail to label prices, have no one working in the store to ask, and she wants to shut things down early. No wonder their yelp is what it is. I've never been confronted by such a rude service industry worker she should consider another line of work. I'll be sending video of the 2nd half of her verbal assault on a customer to corporate. ALDIs getting a new full time customer! Cheaper prices and at least their staff isn't rude.

Milk
Keisha L.

Listen, if you are reading this, it's not too late!!! The location is probably the best thing about this location because it's centrally located between VUU and VCU so makes it easy for college students. While the prices are affordable, there is not much else to offer here. The parking lot is horrid as it's overly crowded and folks are practically playing frogger to get a space, unbelievable. After risking your sanity in the parking lot and you make it into the store. Your next journey begins looking for what you need. I came in looking for the holiday Advent Wine Calendar and afternoon asking the employee pouring samples of wine if they had them, she had no clue what I was talking about and asking me to describe it and she still was unable to assist. I then retreated to the desk where a gentleman sat staring at the computer. I gave a polite excuse me as he looked up at me as though I was interrupting his scroll. I asked him if they had the calendar and he advised he was just reading an email about it but he did not have them and suggested I check the Carytown location since it is a larger location. Needless to say the store is just as unproductive as my visit itself. If you have the option to go somewhere, anywhere else save yourself and do just that. You can thank me later :)

a person wearing a protective face mask
Jessie B.

Very dangerous place to shop. More than 1/2 of the customers and employees we're without masks. It is the first of the month in a very urban area near 2 colleges, so it was unusually crowded. No one was controlling the crowd and there was absolutely no way to keep a social distance through the tight isle ways. The service was absolutely terrible. Couldn't find help anywhere. The bagger practically trough my eggs at me. I'm just glad I wore my PPE.

Moldy raspberries

Needs a Health Department visit, or a better produce manager. Mold on every raspberry. My mistake, I did not save my receipt

They reshelve their molten ice cream bars and require both the remaining product and the receipt for an exchange.

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8 years ago

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10 years ago

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6 years ago

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15 years ago

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14 years ago

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11 years ago

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10 years ago

Was in there today and a customer had a dog in her shopping cart, and that where people put their food in . Just Nasty

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12 years ago

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11 years ago

This is not a very well managed, maintained store. The hot food is mediocre. The seafood and meat sections don't seem very clean.

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13 years ago

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14 years ago

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Review Highlights - Kroger

“The selection is not as broad as, say the Staples Mill location; but it's in the heart of RVA catering to college students and urbanites.”

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Stella's Grocery - Downtown - Gluten-free Choose Peanut Butter Cake, Magic Bar, & Pumpkin Gingersnap Brûlée Cheesecake

Stella's Grocery - Downtown

4.2(24 reviews)
1.1 mi•Downtown

Stella's was a great spot to start a fun day of co-working and exploring in downtown Richmond. My…read morecolleague and I were having breakfast next door at Perly's, and stopped into Stella's for a couple of iced cherry blossom lattes to get the day started in style. This little shop is full of Richmond cuteness. From specialty groceries, to locally-made art, to unique gifts and treasures, I could easily have filled my suitcase with goodies. I ended up buying a gorgeous postcard here (designed by a local artist) - the design featured the coffee shops of Richmond. Of course, I forgot to take a pic (who me?) but it was adorbs. The latte was delish, too! I don't usually like cherry-flavored things, but on a warm morning this was the perfect touch. The edible flowers made it just that much more delightful.

I am a fan of Stella's Grocery. They're always in the area when I need an afternoon pick me up or a…read morecute gift. I usually come to this location for coffee, specifically coffee during a long wait at Perly's next door. I love their coffee options. This is an intimate/smaller Stella's Grocery, but it has all the local goods the others have packed in. There is a good amount of seating at the front too. You can order your coffee drinks at the front. They also have all the standard Stella's Greek food to go options. At the very front you're greeted by cute Richmond souvenirs and gifts. They have favorites in store like Nightingale Ice Cream sandwiches, Blanchard's coffee beans, Mad Kitchen Co. postcards, and more. I'd recommend getting a drink from here!

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Stella's Grocery - Downtown - Zoodles

Zoodles

Stella's Grocery - Downtown - Magic Bar & Parisian Lemon Square

Magic Bar & Parisian Lemon Square

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Milk tea tres leches

Whole Foods Market - Sushi

Whole Foods Market

3.8(37 reviews)
0.4 mi

Sun-shelter parking! How awesome is that? I'm traveling this week for the Fourth of July and…read morevisiting my hometown, and this, ahem, relatively new location, replacing the Pleasant's Hardware. As I said, they have sun sheltered parking off to the left of the main parking, a great option when it's 99 degrees outside, and a decent rain shelter too, though it would be a bit imperfect. The store is typical Whole Foods though a tad smaller than the location I'm used to, it still has great options for vegetables especially organic, and other healthy items like kombuchas and limited ingredient prepared foods and some great meat and cheese options. I asked for directions to find an item on the shopping list and had a friendly response, and our checkout person was friendly and helpful too. The market was busy and but not overcrowded and there is a lot of space around the perimeter (they say shop the perimeter for the best foods and WF seems to have given thought to giving you more room for that and a tad less for the aisles, a decent approach for my tastes. They were having an issue with their freezers on this day but had the wherewithal to direct customers to the location the frozen items had been moved to, a very customer-friendly move. The AC kept things nice and cool inside on a very hot day. And the meat department was even more chilled. From my Mother, While WF can be a bit more expensive, they offer Prime Deals often and carry a 365 prime brand that is dependably low priced and high quality. Watch for a once a year ice cream discount too!

Our plan was to use the bathroom and then eat. The restroom says you have to use a code in your…read morereceipt. Talked to the one person up there who said she couldn't give us the code. We left without eating there. That's bull.

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Whole Foods Market - April 13, 2025

April 13, 2025

Whole Foods Market
Whole Foods Market

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Kroger - grocery - Updated October 2026

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