Went outta my way after softball to get a dozen donuts. Drive thru and store closed at 8:24pm. 9pm close time is BS.

Long line ( we understand because newly open ) But the reason for poor review is we waiting in the long line ( 30+ minutes) so when ordering a classic assorted dozen we chose to let them pick our assortment to spend up the lime for the others waiting . Our good deed ....we ended up with a classic assortment of 6 chocolate covered and 6 chocolate covered cream filled.. Seriously .. read more

Krispy Kreme - Doughnuts - Donuts Near Me - Sparks, Nevada

I tried a KK donut about ten years ago. Due to the convenience of the drive-through, I was convinced to try it again today. Yuck. That was the softest, sweetest doughnut I've ever had. The list of flavors was pretty short, and they were out of quite a few flavors before 3pm. No thank you. Reno and Sparks have lots of doughnuts that are much better than KK. I prefer to patronize local businesses. read more

I love that we have a Krispy Kreme back in the Sparks/Reno area! The doughnuts here are always so fresh and they have a consistent taste! The drive thru looked very busy, but I was able to walk right in and place my order. I will definitely be making this a routine stop when I'm in the mood for doughnuts. read more

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It's great to see Krispy Kreme back in the Biggest Little City. To be perfectly honest, we have some amazing Mom-and-Pop doughnut shops already and they are far superior, but there's just something about Krispy Kreme's original glaze doughnuts that you just crave every now and then. The lines were ridiculously long during the grand opening, but have since died down. Now you can usually get in and out of the place in a few minutes. Nonetheless, its helpful to order ahead of time on the app and just pick it up at the counter. The staff are friendly, but I'm giving them a lower score because they don't seems to be up to date with the promotions the franchise does. For St. Patrick's Day, they were supposed to sell their O'riginal Glazed Doughnuts (which is just their glazed donut colored green). When I ordered it and took it home, imagine my surprise when I opened it and none of them were green. A silly thing to knock the review down, but don't advertise it if you're not going to do it. Also a few weeks back, they had the return of their Strawberry Glazed Doughnuts for a limited time, but they were always out (even when you showed up first thing in the morning). Overall, not a bad experience and if you're ever craving Krispy Kreme, there's a place to satisfy that craving in Northern Nevada. read more

While there was a line in the drive thru (understandable), it was totally worth it! This is my absolute favorite donut chain, I just wish there was another location! Since they're so popular, all of the donuts are basically hot and ready when you get them. I always get a dozen assorted and a dozen original glazed. I just tried their donut holes and their Frozen Original Glazed Latte and they were fabulous Super nice at the window and relatively fast for such a long line! read more

I am so happy that KK is back! I've been missing the freshly baked glazed donuts melting in my mouth. I've been here a handful of times and every time, it's been good. When they had Oreo donut specials, of course I had to jump on it. Honestly, I hope they keep an Oreo donut creation on their menu. I like trying their new flavored glazed donuts. And so far, it's been delicious and sweet. Sometimes a bit too sweet, but you can't really knock on that. It's their thing! The employees there have so helpful, accommodating, friendly, and so polite. Finally, some nice people around here!!! My family will be coming back for sure. Thank you KK for working so hard to serve the community. It's been great having you here. read more

Ordered in the drive thru this morning with my 3 kids and the guy who took our order was awesome. Younger kid with kinda curly brown hair and I think glasses.....I didn't get his name (I had my 3 boys in the car, what do you want from me?). Anyways, we were taking a little longer due to my son not having his mind made up, since it is his 8th birthday (!) and I told him he could get whatever he wanted! The guy working the drive thru heard me and immediately was hella enthusiastic about it being my son's birthday!! My kids face lit up after he was offered a free donut for his birthday! Seriously made my baby's day. Anyways, just wanted to give a shout out to this young guy because he made Krispy Kreme look good and he made my son's birthday really special. Thanks dude, I appreciate ya!!! read more

Never have the specialty products that they advertise. I have order items on their app only to arrive and they tell me they don't have what I ordered. Don't waste your time they won't have what you want anyway read more

Finally went today,never been a fan of their glazed donuts too sweet for my taste but always been a fan of their jelly donut and their custard filled donuts,so that being said I went today waited 2 weeks to let the lines go down. Went at 930 and got 2 chocolate custard filled and asked for the jelly and they had none I was surprised, its early still and u have easily 700 preboxed glazed donuts but no jelly filled so very disappointed. I went to the cashier amd took out 3 dollars figuring these 2 little donuts can't be more than 3 dollars I was wrong lol 3.38 for 2 very small custard filled donts??? So without going on forever if u want glazed go to Krispy kreme if u don't.... don't. Oh I gave them 2 stars instead of 1 because the 2 donuts I had were good. read more

What a chaos (!!!). Untrained staff. Invisible management. There weren't any napkins... The star goes to the security guard, who has been essential today to make sure that this business operates efficiently to maximize profits. read more

I'm from the south and I love Krispy Kreme. I grew up on it. This location is ALWAYS out of something when I go in. Particularly when they have Limited Time donuts I want to try. I have been here 3 times and it has happened every time. Highly disappointed. read more

So many of these negative reviews are about things that should be expected on opening weekend. So here is an honest opinion about what's important, the donuts! I got here at 730am, no line, packed display case, friendly staff, and a beautiful view in store of all the donuts being made fresh! It was beautiful to watch that glaze coat a fresh batch of donuts. Everything I tried (an assorted half dozen) was fresh and flavorful. Personally, they were super sweet and a bit heavy handed with the glaze, but that's just my preference. read more

Krispy Kreme - Jelly filled, Oreo filled, sour cream cake, strawberry, cake batter, and classic glazed. - Donuts Near Me - Sparks, Nevada

It's delicious as usual, and the location is new, have some patience. Don't listen to the bad reviews, the lot of them are unreasonable. The donuts were fresh, and soft like air and so good, me and my kids were in heaven! We will always still support our local shops but this was a fun treat for the kids to see the donuts being made ;) read more

Decided to get some Krispy Kreme after the long lines finished. My bf and I walked right in and got our glazed donuts within 5 minutes! So easy. The staff was nice and quick. I haven't had Krispy Kreme in years and it was very nostalgic. I remember getting KK in high school when I used to give students a free donut for every A they got on their report card. Wonder if that's still a thing! Recommend if you are looking for that nostalgic feel. Of course, I usually buy my donuts from local biz -- but Krispy Kreme is good every once in a while. read more

Krispy Kreme - Donuts Near Me - Sparks, Nevada

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What the heck?!? I ordered a mixed dozen with six original and when I got home they all were cold and looked like day old donuts!!! read more

Krispy Kreme - Donuts Near Me - Sparks, Nevada

All my doughnuts were cold and the hot light was on. The guy said they can only make fresh glazed donuts and all i asked for was sugar doughnuts... dont you just put the sugar on the glaze... and even if not the damn light was on. Ik they close at 10 but i was there before 9:20 read more

Krispy Kreme - Donuts Near Me - Sparks, Nevada

Completely unsanitary, while waiting in line, I watched several different employees, handling, dirty objects, scratching their hair, handling money all without changing the gloves I've been wearing, for God only knows how long. Staff is also rude, makes no effort to acknowledge a customer standing at their counter, and when you show up during the hours where they're supposed to have fresh hot donuts not only do they do not have fresh hot donuts but give you attitude if you ask. It will be a damn shame to watch another Krispy Kreme in Reno go out of business. read more

Worst Krispy Kreme to exist. They close an hour early almost everyday. Other times when we can actually get doughnuts they are very dry. I hope it gets shutdown and replaced with something better. read more

There are 3 days until Christmas! I never eat this kind of food or sugar, but the apartment complex that I live in, I am told, all the employees like Krispy Kreme! So I headed down to Sparks location where I live around 8am when I thought it would be quiet! It was jammed and of course the drive thru and the inside lobby were full of people! The most unbelievable thing is there were only "TWO" young women who were working! And I mean they were not only taking all the orders but they were making the donuts too! Charlie helped me and I told her to just put together 2 dozen donuts...whatever was fresh and whatever she thought people would like! Both these lovely women were calm and composed and so full of positivity and Love! I told Charlie how much we all appreciated them! She told me there was someone who came in (I'm not sure when) and they yelled at her and called her "stupid"! I told her had I been there and heard that they would have gotten a my feedback...which would have been.....UNACCEPTABLE! No one deserves to be treated with lack of dignity and gratitude when they are doing their very best! So a huge SHOUT OUT TO CHARLIE....AND THANK YOU! I hope in the future more wonderful people can apply for a job at Krispy Kreme in Sparks Nevada! Thank you for your kindness! Aloha Julie read more

I understand it new and you have long lines. However, there's no reason to not satisfy customers. I order a large large frozen Carmel Latte. The first order I got a small and then the second order it was in a large cup but not worth 4.69. The rest of the employees were just standing around not helping the cashier which he was struggling.. read more

Krispy Kreme - Large frozen Carmel latte. Got charged for a large. However, it more like a small. - Donuts Near Me - Sparks, Nevada

Manager was super rude right off the bat when i went in to pick up an online order that just hadn't gone through yet, didn't offer any help and went and sat in the office the rest of the time i was there, luckily another employee came and asked to help and when my order came through he got it done super quick, helped with my boxes because i had two kids with me & gave my daughter a free donut. Didn't catch his name but he had long hair and a tattoo on his arm and he made the experience all better. 12/12 in the morning :) read more

This place is great. Sometimes they don't have the certain flavor I want but always have donuts. Very friendly staff. Great donuts. Thank you Krispy Kreme sparks! read more

Guy tried to charge me for donuts out of the dumpster. But not tell us low level employees trying to lie to customers about price. 6 donuts for 20 bucks. Would be good but I think the place has the Yimakh shemo curse from there night staff read more

I do not understand why these donuts are so popular to people. Ive given them a try more than once and each time they're super disappointing. The taste of these donuts are too sweet almost like eating granulated sugar. They also are never soft or fluffy and usually are hard and stale appearing. Theres just nothing special about these that I can see. Also they are very small compared to other places donuts and extremely small filling. I guess if you have a boring type taste you'll love the hype of these ! read more

Brady was the coolest Krispy Kreme worker I've ever met. He was so helpful and helped me pick the best donuts out. Personally I think he deserve a raise. I love Krispy Kreme and was so happy to see they're in reno now! Super cool location and nice building. read more

Always been happy with the service from the staff and the quality of these puffy yummy clouds of perfected sugar bundles! After work around 5-6 these are the perfect dessert for my family. They are cooked and the glaze melts over them, making them the high light to my day! Thank you for offering up such a wonderful experience after a horrible day! Spanish springs loves you guys! read more

Went in to get my free birthday dozen today and met this lovely lady at the front counter who was very cheery and fantastic. The minute I walked through that door she was on it. She was busy helping another customer but noticed me immediately and made sure she let me know she would be right with me. I noticed she gave the gentleman in front of me great customer service as well. When it was my turn she was super perky and ready to go. I dig that! I noticed they had out the Valentines donuts so I ordered a dozen of those for my kids. When she finished with those I showed her my app and asked her if I could also get my birthday dozen, she looked up with a giant smile on her face and said Absolutely happy birthday! This is the kind of energy I love. Definitely made my morning! read more

This store has gone way down hill. The other general manager that was in there ran it really well and was a very nice to chat with while going there and the crew used to be great and so friendly. I refuse to go back after there new managers and general manger is extremely rude the way I have seen her treat her employees there is so unacceptable. The place is also a disaster and a health hazard I have seen mold on trays before and them not using gloves. I usually don't write reviews but this establishment has really gone to waste it used to be run really well when they first started. Will not ever return even though loved it. read more

I went to Krispy Kreme on a hot summer day and I walked in to two young girls trying the donuts and talking I was probably the only customer that would come in that day and it makes me mad that I pointed to the direct donut I wanted and said it out loud and they got me the wrong one one the cream. I feel like it's not that hard to get an order right and they weren't busy at all. I don't think they are responsible enough to take that job. read more

It's really nice to have Krispy Kreme back in the Reno area after such a long absence. I always look forward to going there and even though they're a bit expensive, usually it's worth it because the donuts are melt in your mouth delicious and fresh. Today I went there, and I was very disappointed because half of the dozen donuts I got were stale. I had cream filled one and it was hard and the pumpkin donuts which are on special this season were also not fresh. When you pay three times as much as what Safeway charges for donuts you expect them to be a lot better. I was very disappointed. read more

I came into the store a couple of weeks ago and the only good thing here is the milk. I bought a chocolate glaze doughnut and it was so tiny. The woman in the blue shirt handled it so roughly that it crushed the doughnut. She also was not very friendly. She rolled her eyes when one of the crew members called to her and it made me feel bad for them. I wish the best for them.... read more

The first few times I would go the doughnuts were a bit hard, but I would throw them in the microwave. Each time I went back I would think I would get a fresh batch; However, that day never came and the doughnuts actually got worse. Even after microwaving the doughnuts were still hard. The doughnuts are never fresh.... read more

I realize getting donuts after 4:00 pm is not the norm but if you were going to sell donuts at that time, you should at least make sure they're fresh! The only reason I gave two stars is because of the young man working at the window other than that the donuts should be trashed rather than sold, because they are super stale. read more

Amazing customer service from Erick ! everything was fresh and hot great to see kk make a come back

Today I went to this Krispy Kreme at their listed opening time of 5:30 am. Employees were inside working but the door was locked. The Sunday opening time listed on the door was 6 am, not the 5:30 am time listed on their web page. Though employees saw me walking outside their front door for 45 minutes, no one contacted me. At 6:15 with the door still locked, an employee came out and informed me and the two other people waiting outside that they would not be opening until about 8 am. They didn't place a new sign on the door, just decided that their customers would be happy to wait 2 and 1/2 hours for the chance to buy a donut. I will never purchase from them again. read more

So happy a Krispy Kreme opened in Reno. The bad reviews on here are about as lame as the people that posted them. It's a new location and you all are the ones making it busy! So if they have to close early to catch up on orders to still close at their closing time, then so be it! I could only imagine the kind of people coming to get their daily "donut fix" LOL. The bad reviews are petty and ridiculous! read more

I wanted a change of pace from my usual donut stop so I dropped into Krispy Kreme this morning. 6 little donuts cost me just under $15. The only reason I'm giving them two stars is the donuts taste good although each one is about 3 bites. I had been wondering why their parking lot is always empty, now I know why. It's a complete rip off. I could have gotten a big box of big donuts at Doughboys. I won't be making that mistake again. read more

This location has gone quickly downhill since management change. The teams attitude is negative and the donuts are almost always stale. I chose to regular Krispy Kreme because I always had a very personable experience but I'll be finding a new place now. read more

Lady at the register said she wouldn't honor a reward because her manager didn't allow my son to pick it up for me, it had to be an adult. So I went myself to avoid any further issues. My birthday was 4 days ago, my birthday offer doesn't expire until the 7th of next month, I tried showing her and she still refused to honor my reward because the system said it's expired and she can't find my phone number. I've never had an issue redeeming anything, so I asked her if she can get her manager to assist me with the issue and she said, "I am the manager". Mind you, this lady just said that her manager earlier wouldn't let my son pick up, now all of a sudden she's the manager. Definitely never going back, disgusted by the lack of service she provided. Lady's name supposedly was Lorena. Lacks management skills such as customer service and problem solving skills. 0 stars in my opinion. Get better managers. read more