The best time to go is when the red light is lit with "hot and fresh donuts." They practically melt in your mouth. Service at this location is fairly good and I've never had to wait long in line. Check your receipt because they usually have a good coupon on it. read more

This place is a pale shadow of its former self. Don't go by the timings on the website, they open and close when they feel like it. They also take online orders and when you show up to pick up your order, they look clueless and then make you feel like they're doing you a favor for giving you what you paid for! I don't know if all locations operate as sloppy as this one, but my recent experience with this location has convinced me to stay away from Krispy Kreme! read more

We have gone to this Krispy cream in the past and each time we go it bugs us more and more. This visit the lobby was closed which it has been in the past and as we prefer going in after our hour drive to get there. So after a employee walking to he's car for a minute yelled to us that the drive thu was open. Oh joy we get to use the drive thru who messes up the order cause they never hear my wife. So we pull up to place a order and were told the specialty donuts that we we drove there for was out even though it said on line they had them. So not getting that dozen, and I was aggravated with every thing at this point so I told my wife to forget the dozen of filled we usually get, so my wife just ordered a dozen glazed. Got to the window to pay and we saw several people standing around so not sure why the lobby was locked. We asked the lady at the window about the military discount we always get so she turned to ask about it after she couldn't find it. The manager, that was the employee in the parking lot, after we heard the lady say she found it, the manager said I don't give out discount's. So didn't get that, we told the lady we had rewards as we handed over the money and got the window closed. She came back with the change and handed my wife the change and flung the window shut as my wife asked for the receipt. So we sat there and waited till she came back to see what we needed and then gave us the receipt. Quite frankly we put up with the not so good service cause we like the donuts but the size of the donuts got smaller and the price has gone up and with out the rewards or discounts I feel the donuts are not worth the price, especially after driving a hour and after this experience we are done. Thank you for another poor experience at your establishment. read more

Back in the day (pre-COVID), you got a dozen glazed for your birthday. Then they switched it to 3 glazed. Now, it's 3 glazed WITH purchase. And THEN, why is the hot light on if the glazed are not hot and fresh? Insult to injury. I had to go into the store today as the drive through was closed, which is fine. I'd rather see the donuts. HOWEVER, this Krispy Kreme seems to be doing wholesale or providing for other locations as they have a ton of bakers racks in the store. That's fine, but you walk by unattended racks of donuts, and that just seems unsanitary. I'm a sucker for their Kreme Filled donuts, just something about them, so sometimes I do find myself here. But why go here when there's Old Towne Donuts just a few stoplights away? read more

Always always love these donuts & the drinks are great, too. I love the rotating selection of specialty flavors.

In the past when I've gone the light has been on but the donuts were not hot and fresh. They tasted like they were from the day before. I went this past Sunday on Fathers Day, pulled into the drive thru and waited... and waited... and waited. I finally pulled up to the window, they had something blocking most of the window but I could see employees inside. Hours said they were open but I guess not? read more

I haven't been to Krispy Kreme for a long time. I stopped by to pick up a couple of donuts while in the area. This location is spacious and clean. They didn't have the cinnamon roll so I got the original glazed, chocolate iced with custard filling and glazed lemon filled. I liked the original glazed here lot because they came out fresh. Service was amazing. read more

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This location steals from customers. Twice I have placed an online order here and when I showed up I was told the items I ordered were out of stock and that they were giving me a refund, but they kept my money. After the first instance I reached out to customer service but they never responded. The second time I had to dispute the charge with my bank. They never offered me an alternative, they just said "we have to give you a refund because we don't have anything on your order" then they kept my money. On top of theft/fraud, the service here is consistently terrible. The last time I'd gone the drive through line was out to the road, the lobby was open but was filled with empty donut carts and not an employee in sight. I genuinely don't know how this location is still open. read more

I think they've given up on retail sales. They haven't been opening until 9:30 on Sundays. They have employees there, but they're loading up product on their truck to take to wholesale customers (I presume, I can't imagine what else they'd be doing with it). Don't let the cars in the lot confuse you, those must be employees. They'll yell at you if you try and go inside. They can't be bothered to block off the drive thru lane with a traffic cone or anything, so don't be fooled by the line of cars waiting. If you watch closely you'll note they're driving off after trying to order and being told they're not open. I've seen up to five Krispy Kreme trucks parked in the lot at once. They must be doing a lot of wholesale business. read more

Very frustrated with this Krispy Kreme bc the last 4 or 5 times I've gone there, about once every 3 weeks, the store is either closed, isn't accepting coupons, or only the drive thru is open..which was my experience today. The problem with that is that you CAN'T see the donuts. The employee, ERIN who was working the drive thru was AMAZING! She told me each kind of donut they had, and checked on a coupon I had, whe I asked how many there were of a certain kind, she went out of her way to find out HOW MANY there were..(which I bought all of them plus 19 more donuts) She truly made my experience amazing because she explained to me what the problem was with that store, why it was always having issues, and she apologized!!! She was so nice and friendly and she more than made up for the fact I couldn't see the donuts. Thank you ERIN!! read more

Great customer service. You never have to wait more than a minute to get your order place. They have tons of donuts made fresh. I love when you can get them warm. There's so many different cups and T-shirts, even coffee and chocolate milk. A great place to get donuts and I love that they always have hats on the tables for the kids ! Highly recommend! Perfect breakfast spot with the kids! read more

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What a shame that where I visited was not prepared or even aware of the giveaway coupon or advertisement. 6021 Mid Rivers Mall Dr, Cottleville I arrived at this location at approximately 2pm. Ahead of me were six cars. We sat for over 25 minutes waiting for the first of six cars to be served. That's right 25 minutes for one car. The lobby was closed and they had only one employee. I spotted him several times behind the building walking around in the rear section of the building doing whatever. I approached the customer in the first car and she stated she's been waiting for over 25 minutes while he decorates her donuts. During this time two of the 5 cars behind her, pulled out of line and left. It took another15 to 20 minutes before I finally got to the service window. When I inquired about the deal, he wasn't aware of what I was talking about and mentioned a deal that is ongoing, that had nothing to do with the advertisement about making any purchase and getting a free dozen of your original glaze. So, in conclusion I waited over 45 minutes and got nothing. Needless to say, I was not happy and surely no one else was. What a joke. I've never saw such a poorly run special and a poorly run business. One employee, the lobby closed, excessive time waiting for others to have their donuts decorated. Customers leaving before finally getting served and those attempting to enter the lobby pulling away because the lobby was closed. I'm sure there will be some excuse, but that won't be satisfactory for me. My intent was to treat the hardworking nurses, tech and doctors who were treating my wife and doing their best against all the odds at Barnes St. Peters. What a shame. Good intention, down the drain by such abysmal service. This was the Friday the 13th special mentioned on numerous sites, including Facebook. read more

Donuts are good but says open till 10pm I pull in at 9:29pm to have them say "were closed" HOW?!! Change your hours then because thats just annoying to come all the way out here just for it to be closed because people want to go home. Wow read more

Well my main complaint is their web stuff tells you their hours are 6am-9pm. Well they don't tell you the inside isn't open until whenever they feel like it. I've been there at 7a, at 8a and even as late as 8.30 and the inside is closed and you have to wait in the 6-8 car line outside, that's moving a a snails pace. Then this morning, 8am, Saturday, I get to the window as I'm watching people pull away without anything and find out they're out of every kind of doughnut, except some creme filled puff. I asked, just to confirm, if they had any original glazed, and she said no, we've only got the creme filled puff thing. Sad, very, very sad. You had one job, make the doughnuts, and they failed that even. read more

Good ol Krispy Kreme! I used to go here all the time with my mom as a kid. I haven't been in at least 6-7 years. I got these donuts as gift for a friend. (I got one for myself too but shh.) There were donuts available for display but I asked to get the fresh ones being made. The employee was nice and friendly. I got a 3 pack with an extra donut that totaled just under $9. The 3 pack was $5.49 and a single is $1.99. Kinda expensive if you ask me, but a good treat. If you're a donut person, give it a taste! read more

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I went to the store to get doughnuts from the drive through. I tried to pay with cash and was told they only accept credit cards it bothered me a bit because I was just ordering 3 so I gave my credit card. The process of running my credit card took several minutes. When he came back he gave me my receipt and card back but turned around to get my doughnuts that took another several minutes. I thanked him and started to drive out but stopped to eat one of the doughnuts, this is when things went from bad to worse my doughnuts were ice cold like they had been in a freezer and the glaze was st that point where it has broken down and it's sticky wet. So I pulled into a spot and went inside. The whole restaurant was a mess doughnut racks everywhere some full some empty anda few employees sitting around a few doing some work. I asked for my money back do to the mess I have felt with. They said they would give me some that were fresh I asked if you have fresh ones why did I get old ones out of a freezer? The person helping me said I didn't do that, I said no but this store did why would an employee give bad doughnuts that should be in the trash? Again she said I didn't do that. The young man who did all of this was standing 10 feet away and never apologized or acknowledged his wrong doing. I left and will get all of my doughnuts elsewhere. read more

Hands down the filthiest donut shop I've ever been in. Partial selection, no napkins, no lights on in lobby. This is a very poorly managed establishment. read more

This is by far the worst Krispy Kreme I have ever been to. If I could give zero stars, I would. Lobby isn't open, but no signs to tell you that. Just get greeted with an exceptionally rude employee pointing to the drive thru lane. Get to the speaker, tried to order a hot chocolate, they say "we don't do hot chocolate" even though it is on the board. Ask for a dozen donuts; six glazed, four raspberry, and two Kreme filled. She asks me to repeat the order. Get the donuts, and I have six glazed, 4 chocolate iced (wtf?) and two raspberry. Can't go inside to get the order corrected and by that point, the drive thru lane was 10 cars deep. Don't waste your time or money on this place, they clearly don't care at all about their customers or providing even baseline service. read more

Waste of my morning. To start I was going to get an assorted dozen, and I had a coupon for a a glazed dozen after buying any dozen. The drive thru was long overflowing out of the parking lot so I decided to go inside. To my surprise the door was locked; I went back in my car and continued through the drive thru. After 25 minutes of waiting in a line for five cars to go through I get to the order screen and they tell me they can't do assorted dozens and they're only doing glazed. Me being stupid I keep going and order the two dozen glazed. Waiting another 20 minutes I finally get the doughnuts, take them home and they're all ice cold. Biggest waste of $20 that will never be spent there again after learning this lesson. read more

Ordered on line and went to pick up. Got there, no one answered the drive thru so I pulled up and there was a sign on the widow that said "temporarily closed". Drove around to find the door locked but could see employees standing inside. Knocked on the window and they said we're closed (duh). I motioned to door and one of them opened it. I said I wanted my online order and was told the website shouldn't have accepted the order and I wasn't getting my donuts. Called the customer service number and got an automated message that they would refund the purchase and be in contact in 3 days. No response. Had to call credit card company to file a complaint to get my money back. Don't bother calling they never answer the phone. read more

Woke up an hour early and drove 20 mins out of my way of work to get donuts for the office this morning. Pulled up to the drive-thru no earlier than 6am (right at open according to the website), and no one answered. Said hello a few times, waited about 5 mins, cars lining up behind me, still nothing. Decided to try to go inside but saw it was under construction, no biggie, and that's when I saw workers outside mingling in the parking lot, staring at the cars driving in. If there was an issue on a managerial end, that's not the workers issue. But at leeeeast run up to the people in the drive thru and explain what's going on. read more

Came here 10/25/25 at 9:30am. Went through the drive through, asked to order a latte and frozen latte. They said they were not doing any coffee drinks with no other explanation other then they just are not serving that.. What kind of place that serves coffee and donuts on a Saturday morning isn't doing coffee drinks??? They were not even that busy. So wasted my time and gas driving here all to be told nothing other than they are just not doing it. read more

I came here to pick up my free birthday glazed donuts and had a great experience! Staff was super nice and even gave me a surgery to complete for free donuts. The 3 glazed here super classic and tasty. I'd definitely be back! read more

Krispy Kreme - 3 Count Original Glazed Doughnuts - Donuts Near Me - Saint Peters, Missouri

I honestly don't see how this place stays in business. It has to be their sales to local stores, because they don't care about their direct public customers. The store is closed almost as often as it's open. When it is open, it's luck if someone responds to you, and going inside doesn't get faster service than going through the drive through. They ignore everyone equally. Top that off with the fact that if you order cream filled your chances of getting custard filled instead are 50% or more. Then, of course, the lobby is closed so you can't go inside to fix it, and you won't have time to go through the drive through again. That leaves calling them. Oh, wait, they don't answer the phone. Won't be going here again. Absolutely horrible in every sense of the word. Service, quality, (usually order is either wrong or has a small dot of filling), even the process to contact them. If you check their contact tab on the website, it leads you to an FAQ page, not anywhere actually helpful. read more

I've sent donuts and iced coffee several times to my daughter out of town via DoorDash. Every time, the donuts are well done and fresh! She has commented on how good they are. She loves iced coffee and has enjoyed each one sent! read more

Put in an online pick up order for 2 dozen donuts around 8am today, 15 mins later my order was canceled. So I called to ask if it was a mistake but also what the reason could possibly be that they canceled my order..only to be told that they had a 1000 donut order going out in the next couple hours so they were just automatically canceling any orders that came in. I've worked in food before and this is a very sad way to handle anything like this. There's no way they didn't know about this order ahead of time and should've been more prepared. Such a shame, tried old town donuts though because of Krispy Kreme's poor customer service. I highly recommend old town donuts. They were delish and worth every extra penny spent read more

I ordered donuts the afternoon before an early morning event. They canceled my order without explanation 20 minutes before it was to be completed. Horrible service. read more

Only drive thru is available. Lots of cars in the lot and delivery trucks. Waited in drive thru line forever! What is going on???? Pick a different location. Don't go here! Donuts ok. Not hot. Can't enjoy the inside of the store! read more

I will always love Krispy Kreme donuts. We went through the drive thru and got a half dozen. The hot and fresh sign wasn't on but the donuts still tasted fresh and delicious. Everything came out fast. The workers were nice. It is definitely a casual place to go for donuts and coffee. read more

Krispy Kreme - 6 Count Original Glazed Doughnuts - Donuts Near Me - Saint Peters, Missouri

Service was horrible, stood inside in line for 15 minutes before somebody helped us. The female working driver through saw us standing there but never did say anything to us. Food portions are smaller and prices are more expensive. Overall would not go back! read more

This place is terrible. I drove all the way out here because it is advertised online that the hot light is on at certain times. I get here, I don't see the light on I asked if they are doing the hot light and girl says we only do that randomly and usually in the morning only. When I asked why is it advertised differently online she said "can I get anything for you." I asked how old the donuts were she told me from this morning and they are in the cooler so they aren't warm or close to being fresh because I went in the evening when it was advertised the hot light on would be on. If it is not policy to operate as advertised then the advertisement needs to be removed and put "hot light randomly and usually in the morning." read more

Well how about opening for one thing. Sign said drive thru open. We waited and nothing! Drove around and saw there were 2 cars and saw 3 people inside sitting at a table with inside and the door locked and we were waved on. I then called them and they said closed due to weather. Funny how Old Town donuts and everyone around was open. This is the WORST LOCATION ever! This has happened numerous times btw! read more

This location is a disaster. Sometimes the donuts are 'ok' but the other half of the time they are horrible. For example, we preordered special donuts for the Super Bowl. Cute football donuts. When we opened them at home they were chocolate donuts with random globs of white icing. It was so disappointing . Tonight we stopped in and ordered a dozen glazed (usually the safest to go with) and they were so old the icing had turned. You know how day old donuts are when the icing turns to water - except this was right off the rack. Clearly there are staffing issues as the workers were telling each other to close the lobby (cause they need a break and can't do this any More). Get it together! read more

Krispy Kreme - Old wet donuts - Donuts Near Me - Saint Peters, Missouri

Swung by here on my way to visit my daughter one morning. Got to the drive through where there was a flimsy and poorly taped hand-written sign indicating the drive through was not open. No biggie, I like to see the donuts I'm picking anyway. The parking lot was close to full, so I was surprised there were only 3 people ahead of me in line. There was one worker filling boxes for pick-up orders and another taking care of the people in the lobby. Both seemed fairly grumpy. No friendliness. Got my goodies and arrived at my daughter's house ready to indulge in delicious fresh donuts. I've never been so disappointed by a donut in my life! You might think "even a bad donut is a good donut", but no. The blueberry was more like a cookie with a hole in it. The others were just as dry and crunchy. I'd be surprised if they were any less than a week old. No need to go back. read more

Dang. Been craving some Krispy Kreme and over the last few weeks I've had better luck finding the stale ones at Walmart. First try: this location was closed for whatever reason. The sign didn't give any info. Second time we called and they were aslo closed during published business hours. Third try today and they are only selling glaze. I guess it's back to Dunkin'. Ugh. read more

I wanted to give a shout out to the young man working inside at the front counter this morning. I wish I'd gotten his name, but he had dark hair and was friendly to my little boy and I. Asked if my son wanted a hat, made sure we had napkins, and threw in a free glazed donut after we needed to a wait a few minutes for the hot ones to be ready. Great experience today. I hope this guy we interacted with gets some recognition! read more

I love love love how much free stuff I get from this establishment just for being a rewards member. Free donut every month to coffee or a whole dozen glazed for my birthday! I just got my free fall donut of the season today! My clients that I care for just adored it! Always quick and never a line here. Right in Cottleville off Midrivers Mall Drive. read more

Krispy Kreme - Fall season brownie salted caramel glazed doughnut - Donuts Near Me - Saint Peters, Missouri

Service was ok but selection is always a bit lacking. Bring back the glazed creme filled donuts. Not a fan of the regular donuts with creme filling. You have chocolate iced with creme filling and glazed with raspberry filling, but no regular glazed with creme filling. Bring it back! read more

Yesterday (Sunday) afternoon I visited the store at 6021 Mid Rivers Mall Dr, Cottleville, MO 63304, I went in to get a dozen of the 'Total Solar Eclipse Doughnuts', I was told they did not have any but they would have some later in the evening and that they would have plenty in the morning. The person working there suggested I call in the morning and tell them what I want and they would have them ready when I came to get them. She wrote down the store phone number one a card. This morning, I called to place my order, the person who answered said sorry we only are taking orders for 10 or more dozen, but they have plenty of Eclipse doughnuts. So, I headed to the store arrived at 7:15am the line of cars was wrapped around the building. I got in line. Over an hour and 15 minutes later I finally get to the order speaker, place my order and am told they are 'temporarily' out I asked how long 'temporarily' was and was told they are only filling online orders and that was the only way to get them. So I left. Pulled into a parking lot and placed an online order 12 'Total Solar Eclipse Doughnuts', for delivery to my work. Surprisingly the online order said would be delivered at 9:38am total was $31.88 plus tax; I was charged $33.66 on my credit card. The Door Dash driver promptly showed up with my order. Opened the box and it was just a box of assorted doughnuts (note there were 12 in the box, a co-worker grabbed one before I got the photo) NOT the Eclipse Doughnuts that I had ordered and paid for. I tried calling the store for an explanation; after multiple attempts no one answers the phone. read more

Krispy Kreme - Details of my order and what I received! - Donuts Near Me - Saint Peters, Missouri

I went here last week and the first of a couple of shocks and surprises was they are not open for regular walk in retail. So then I got back in my car and proceeded to the drive thru and most of their most popular donuts were out of stock. There wasn't any avail donuts I would want to buy, so I drove off with nada. read more