Stephan was extremely courteous and kind enough to save me three dozen doughnuts. I truly appreciate you doing that for me, especially since I was in a rush to get back home. This Krispy Kreme location on Otay Lakes Road in Eastlake, Chula Vista, CA, is impressively well-maintained. From their spotless floors to the neatly organized condiment area. Thank you again so much, Stephan, for your wonderful help tonight, Dec. 18th. read more

Krispy Kreme - Donuts Near Me - Chula Vista, California

Haven't been to Krispy Kreme in a long time but the holiday donuts are so cute! They're cute but they're definitely sweeter than I'd like as I age the kids enjoyed them though! The cinnamon apple filled one was like a fluffy apple pie that wasn't as sweet as the others - quite delightful for those looking for a less sweet option! Order online and pick up in store was smooth! Just know that if you try to plane an order at night you won't have as many options of donuts as the morning since they don't account for what will be made the next day. So place your order in the morning for whatever day or time you'll pick up in the future! read more

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Krispy Kreme donuts always lives up to the hype. This time with their Harry Potter back to Hogwarts collection. Yes, the Eastlake store is small and space is small which can get crowded, but I always order donuts online for pickup and it's super easy since they have a special line for mobile Orders, never had any issues. Sometimes the app acts up, but a quick reinstall fixes it. They have lots of rewards for customers who use their APP if you're a regular and if you sign up with your email they'll send you specials too! I love going for every occasion...Halloween, Christmas and more because they always have something fun and exciting to try. Customer service can be hit or miss, but I'm usually just in and out with my donuts, so it works out! read more

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Disappointed! I drove 27 minutes out of my way to pickup donuts for my daughter's birthday. She wanted the over the rainbow donut. I should have opened the box but for over $3 you would have thought they would have out the rainbow on the donut, I am extremely dissatisfied with what I have to give her in the morning. If you aren't going to put a rainbow on the donut don't advertise that it has a rainbow on it. read more

Krispy Kreme - This is what they advertised their over the rainbow donut looked liked,.. - Donuts Near Me - Chula Vista, California

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Been here twice now. Always seems to be busy here. It's a smaller location and the line can get quite long. Always someone holding up the line not knowing what they want lol. I dont like the coffee at all, probably the worst of all the donut places. Dunkin is 10 times better. They get all the donuts trucked in around 530. We got there at 550 for Valentine's Day and there was always a line for the special heart donuts. We went the day before and they sold out of most of them. They recommended we come in early the next day. It took about 10 mins to get in and out. It was complete Kaos that day. So one lady orders 24 boxes of Valentines donuts. No wonder they sell out. We just wanted 1 of each. Prices were around $3 something each one. They were as expected. My favorite was the chocolate ones. We will probably be back next Valentine's lol. read more

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It's my Birthday today so I decided to come to redeem the free 3 donuts with a purchase of a drink. I waited in line like everyone else. Noeone really greeted me nor even tried to help me but instead this lady assumed I cut in line..She was rude about it and I think in costumer service it's wrong to assume and ask me that. I was already annoyed already cause why are you announcing it in the app to get free stuff and assumed I cut in line cause I didn't get any dozen donuts like everyone else? Literally brought a drink just to redeem it. Bad costumer service. Do better Krispy Kreme!!!!! im giving you $$ for your company ! read more

Krispy Kreme - Donuts Near Me - Chula Vista, California

Who doesn't like a Krispy Kreme doughnut. I can never pass one up. This place is always busy and the only thing I don't like is that a lot of the times they run out of doughnuts early , especially when there are specials going on. But the doughnuts are always really good, not always fresh since they don't make them there. read more

Krispy Kreme - Donuts Near Me - Chula Vista, California

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We decided to go here when my wife was graving for some donuts. Service was great the ambiance was casual. Friendly staff. The line was pretty quick. My wife bought their half dozen option. She loved it since it wasn't that sweet at all, compared to other companies. read more

This location was extremely busy when we stopped in, as the was a free dozen glazed promotion going on. By the time we made it they were already sold out of glazed donuts. So my husband and I decided to try a couple of the limited time KitKat donuts. And I thought they were pretty good! My KitKat one had caramel sauce and brownie bits on it. Sadly most of the caramel was rubbed off on the packaging, but it was a nice donut. Even though the line was long and the staff were stressed, they were very professional, helpful, and fairly quick all things considered. I was very happy with the service here. read more

Krispy Kreme - Donuts Near Me - Chula Vista, California

Good food, nice service, and good ambiance xd Also I bought 4 dozens and I ate a couple of donuts in the go xd read more

Krispy Kreme - Donuts - Donuts Near Me - Chula Vista, California

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More 3.5 stars.... Hear me out... Who can turn down a Krispy Kreme donut? Not me and not my coworkers. Plus if your not a glazed person... they have other options. This locations keeps up to date with the seasonal items which is great! Here's where we lose some points... customer service. It's not hard to smile. Your not in a good mood, don't worry... just ask me what I need and I'll tell you. The one thing that gets me is when someone is being rude and rushing. Why not give me a chance? Anyways, it's not everyone who works there. The gentleman who rang me up was nice! read more

Krispy Kreme - Dozen variety - Donuts Near Me - Chula Vista, California

Unfortunately, Krispy Kreme overall has just been disappointing. This location has never truly been my favorite but ever since sports Arena shut down I've had no choice but to come here I recommend if you love Krispy Kreme doughnuts to just come early if you want them fresh because I've realized that by the end of the night there is no fresh donuts. The service is always fantastic because there's always a lot of people working so no complaints about that. It's mainly just a Krispy Kreme. The parking lot also gets pretty full if you want front row parking but overall, there's always a lot of parking. I do love that they have a restroom considering that they're such a small location. It's nice that they have an accessible restroom. read more

You cannot go wrong with a classic glazed donut from Krispy Kream! Although this location does not have the conveyer belt for the "fresh", it still gets the job done for a tasty donut! ***This location always has the promotional donuts available*** There are a lot of low reviews for this place with complaints of not having certain kinds of donuts but... it's out of their control. If you want a guaranteed flavor, your best bet is making the drive to the main location which is in Clairemont. Another complaint is customer service, which is unfortunate because all the times I've went (which is a lot), they've been really good and the line moves fast when it's out the door. I typically come when there's promotions and the promotions happen ALL THE TIME. The promotions typically include buy one dozen get one free or get the second dozen for $1 etc. Download the app, make an account and check the offers tab. The store is small, but has a few tables in case customers wanted to dine in, has a bathroom and plenty of parking spots! read more

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Nothing but the best things to say about Zita! She provided top-notch service when I came in for my birthday. I appreciate how quiet acknowledgment to my son's environmental sensitivity and catered to his tone. Zita is a true delight! read more

Horrible customer service by Krystal. I mean just awful. Donuts are good but for her attitude alone I'd go to the other donut shop across the street. You would have thought I broke up her entire family and caused her a lifetime of trauma. Heads up to the owners, I'd question who I hire because that's who customers are going to remember. read more

I think this place is just a little overrated. The donuts are delicious don't get me wrong . But the selection is not always that good. They seem to run out of donuts often. I understand with the volume of people that come in daily that they could run out. But I feel there should always be someone on hand baking some more! Maybe I have a thing for the smaller donut shops around town because they are always super stocked and have a lot more varieties of donuts. None the less.. I still enjoy a Krispy Kreme donut! :) read more

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Like the franchise itself, the employees here have given up on delivering service worth remembering, and it's only because of the nostalgia that keeps us coming back that this place manages to keep In business. If the smaller, better shops in California can replicate your promotional items, I can see this store closing down. Sure, the teenagers will continue to frequent here, but the older, smarter adults will remember that the franchise no longer cares about the consumer base. read more

it was so yummy and sweet. the service was great. and the holiday ambiance rally set the mood. I would definitely go again.

If you're gonna run a franchise that's known for donuts please have more than three varieties or actually please have more than two just one second time coming here and there's always the same two flavors. read more

Fast service however they gave us old donuts from the day before, sucks my daughter was looking forward to the green st. Patrick's day donuts just wish we got a fresh batch. read more

I'm not sure why this location has such low stars. I've been to Krispy Kreme all over the US, and this is definitely one of the better locations I have been to. Location was clean, donuts looked as advertised, and as always, tasted yummy. read more

Employee who was working on Sunday October 5, 2025 around 2:30pm.Was very rude.We were unable to make a purchase because of her attitude.Not friendly, not kind, no customer service at all. read more

This specific location is always busy every time I come here. There is always a line formed when you walk in. Many staff available to help though and the line always goes quick. You can do pick up orders to expedite your service. Every time I come and pick up my order someone is always there to help within a sufficient amount of time. Donuts never seem too fresh here that's why I'm knocking down one star. read more

One of my favorite Krispy Kreme Donut to visit because of their amazing customer service and delicious donuts. . Every other week I like to visit this location and treat my daughter to a donut in the morning for amazing work she does at school. I always buy extra donuts to give the teachers for appreciation and their hard work. Definitely the best place to bring your kids and enjoy a donut in the morning. Fresh and quality donuts are made every morning and worth the stop. It's very relaxing to have a nice cup of coffee since it's not too noisy compared to Starbucks. read more

Krispy Kreme - Donuts Near Me - Chula Vista, California

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They are open during the new year that's impressive. All their employees were very friendly and have very good customer service. I went in and grabbed 3 dozens for the kids. My kids were stoked. I am very great full they stayed open for new years. Their donuts have never steered my family and I wrong. One of the best location throughout San Diego. They stay positive throughout pressure and heavy traffic. Now that's real customer service. read more

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fresh donuts, clean, nice staff. I honestly don't understand why every donut place doesn't have the donuts filled with the white whipped icing. Like who the hell eats the yellow one read more

I usually don't go out of my house since I have severely bad social anxiety, but for some reason I had a craving for donuts today and wanted to have some alone time. One of the workers today, Stephen, helped me out pick what donut I should have and was very nice in my experience today. read more

I came last Saturday and had such a great experience. The donuts were fresh and absolutely delicious. Hans was the one who helped me at register and he gave such an amazing service. He was friendly and made great recommendations on which donuts to pick. Thanks again Hans, I'll definitely be back! read more

This review is solely based on my experience purchasing online. Had to call the store directly due to online ordering not working properly. Thanks Esperanza, appreciate the assist! read more

Krispy Kreme - Valentines Day Dozen - Donuts Near Me - Chula Vista, California

This place is great because they have good flavors per season and they decorate the donuts cute! It always picture worthy. I love my donuts!

Really bad customer service. 3 older ish lady's all talking amongst themselves, even when I was like "can I get..," they just ignored me. I just walked out! So bad!! read more

This location is a walk up and take away. No drive thru here. Krispy Kreme decided to extend Natioanl Donut day to being National donut week. I happened to be in the area so I stopped in. As of now patrons can only step in about 6 feet into the shop. Basically one person or 2 at the most in the shop if you came together. Everyone else has to queue outside behind designated mark's on the sidewalk. They have adopted a cashless transaction so be ready to pay with your card preference. A plastic shield protects the staff and customers and you no longer can walk up to the donut display. However, the donuts are visible and a colored menu is on a table next to the cashier. Immediately as you enter they have a sanitizer station. Use it. There were about 6 customers behind me but it went fast. Got my free donut and went on about my day. Mel M Yelp 20:40 read more

Krispy Kreme - a krispy kreme doughnuts store - Donuts Near Me - Chula Vista, California

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I'm going to give the Chula Vista location 2 stars because every time i go to buy the Sour Creme Donuts , they always come up with their cheap excuse...Sorry the Clairemont Store delivers to us and have not brought us any as they sell fast! Well if they sell so fast why not bring extra of those that sell faster! It's like they never have any when i go and i don't live next door to them to drive for nothing!! Clairemont Store Can You Please Bring Plenty Of The Sour Creme Donuts!? I don't want to become Diabetic eating the other donuts you sell , its like eating a plate of pure sugar and the sour creme are not that sweet. This Store Should Never Be Out Like Every Time We Go They Never Have Any read more

Came to this store to get the $2 glaze doughnuts with a purchase of a dozen ! And they only had sprinkles and chocolate I came in at 3 and they had a sign up that said no glazed doughnuts Soooo no promotion !! With 6 workers just standing behind the counter ! Lady was rushing me to pick from the 2,3 selections they had! Why have this all day when they run out so early And the store closes at 10 pm :( not happy with today's experience! read more

Today I stopped in because I had an offer for buy one dozen, get a free glazed dozen. I filled out one of those survey thingies at the end of my receipt and I got the coupon code which expires in 3 months. The lovely Zita greeted me today, and I told her I was going to use my coupon. She informed me that if I was a rewards member (well, of course I am!) they have the same promo, so I could save my coupon for next month. That sounds good to me! I will have 24 donuts next month for sure! Ms. Zita asked if I wanted coffee today, and I most certainly did. I got the large iced Hazelnut, 1/2 sweet. She made it to order quickly, and had me taste it to see if it was alright. I told her it was too sweet but that it was ok...She insisted that she make another one for me, less sweet, and that I could keep the other one! What a sweet lady, I didn't expect her to do that for me, but I appreciated it so very much. And that kindness is one of the reasons I keep coming here. Thank you, Zita! read more

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Their prices for inconvenience are more ridiculously high. I drove 25 minutes and called ahead for their ice cream truck doughnuts, i get there and theres only one type left of the doughnuts. No problem i ask for 2 of their ice cream truck doughnuts and rest glazed for the dozen. It ended up being more than if i would've order all glazed or the specialty doughnuts. Makes no sense. I only bought them because their doughnuts are good and i didn't want to drive 25 min back home empty handed. read more

Krispy Kreme - Donuts Near Me - Chula Vista, California

The donuts were delicious but they had no glazed original and it was around 1pm i would give it 5 stars but the customer service is awful its like the hate there job and they have to be more patience with customers and not rish them read more

Krispy Kreme - delicious donuts but employees hate working there - Donuts Near Me - Chula Vista, California

Can never go wrong, Candy was so sweet to our 3yr old! Service was quick and easy no complaints.

Today we went in becuz i had a Groupon. The guy that helped us was super helpful with how the Groupon works. Very nice young man. Usually they r super busy and it's like you are on your own. But it was a nice surprise that he was very helpful with us. Thank you read more

Kristy Kreme does t really do it for me anymore..ima jiffy gets the job done. Keep it basic with just the simple glaze. There are better donuts shops in the area ..unless u like it really sweet go elsewhere . Friendly service and staff read more

Krispy Kreme - Donuts Near Me - Chula Vista, California