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    Krauser Computers

    5.0 (4 reviews)
    Open 11:00 am - 7:00 pm

    Services - Krauser Computers

    Mobile phone body repair

    Remote access services

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    6 years ago

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    Sebastian K.

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    6 years ago

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    Sebastian K.

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    5 years ago

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    Yoga Bear Computer Repair - What it looks like

    Yoga Bear Computer Repair

    (516 reviews)

    I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

    I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

    Best Buy - 43" insignia TV!

    Best Buy

    (327 reviews)

    $$

    My friend and I were in the Best Buy in Citrus Heights. Vikki Park was our agent at the Geek Squad…read moredepartment. She went above and beyond to help with my friend's computer. Just a quality experience all the way around A+++

    Selling You Unusable Phones Owned by Deadbeats…read more Best Buy sold me an iPhone represented as "unlocked" that T-Mobile ultimately determined had a **nonpayment block on its IMEI**, making it impossible to activate. In other words, Best Buy sold me a phone that someone else apparently stopped paying for--and I was left holding the unusable device. It's like selling someone a car with a boot on it. I spent three days without a working phone, lost two workdays, and spent hours and hours dealing with T-Mobile and Best Buy trying to transfer an eSIM that was never going to work because the problem was the phone itself. Best Buy acknowledged the problem. Alexis initially seemed prepared to help, but when manager Willie became involved, we went around and around "corporate doesn't allow me to do that". "You have to buy something else in order for me to give you some sort of discount on the. new phone" they were trying to sell me. The solution offered after all of this was essentially a $15 phone case and to pay $10 for a screenprotector that is normally 29.99. Meaning, I get screwed and get $5 bucks for it and a "new" phone with a worse camera that can't charge on a docking port without that cheapo case anyway. The bigger issue is this: **Why is Best Buy selling phones that are technically "unlocked" but have financial blocks that make them unusable?** And why isn't this identified before the phone is sold? I had no reason to know that "unlocked" does not necessarily mean "eligible to be activated." Best Buy should have a system to protect customers from exactly this situation. I lost an enormous amount of time and money because of a problem that was not mine. A $15 case is not an appropriate response. Unlocked does to mean usable.

    Drop Zone Computer Company - Store front.

    Drop Zone Computer Company

    (72 reviews)

    $$

    In mid November of 2025, I took my laptop in for repair because it wouldn't boot up and I needed it…read morefor my upcoming finals. It took about less than a week to get it back, but they said it had a faulty NVME so I needed to pay nearly $300 for a replacement. They also verbally said Windows couldn't load but the paper they gave back clearly stated it did boot. But by the time I took it home, I tested it out myself. I inserted the "so called faulty NVME" and my laptop DID boot up. I thought I still had a battery issue because it would only boot up while it was charging. I then saw they disconnected the thin wire to the battery which directed current from the power supply. They never plugged it back in. After finding that out, I did my own diagnostics and couldn't see any issues with my NVME. I used the Windows Powershell terminal to check on the NVME's health and there were no issues what so ever. I went back to ask what exactly the issue was and what actually got my laptop to turn on, because clearly it wasn't the NVME. The man got mad and wanted me to take down any review with the return of the $100, but I refused. I will never know what they did to get my laptop to turn on again, but I do know they scammed me into believing my OS couldn't boot and I needed their NVME replacement for $300... Usually NVMEs fail early on when getting a new laptop (infant mortality rate of 3-6 months) and I've had this laptop for many years now. NVMEs don't even have anything to do with the battery so this tipped me off. They used simple NVME health tools which I replicated (they mentioned CrystalDiskInfo) and saw NOTHING wrong. They either don't know what they're doing/talking about or they're intentionally scamming. Get your laptop issues fixed else where and save your money. They are not transparent and will create issues rather than fix it. Glad they turned on my laptop at least. That's all I needed. Do your own research as well and understand what EXACTLY they're telling you.

    These guys are always professional and are straight forward with you. Jeff updated my pc to…read morewindows 11 recently and it runs faster than it ever has.

    Krauser Computers - itservices - Updated September 2026

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