Food 5/5 Service 5/5 Ambiance 4/5 Koi restaurant inside the Seneca Niagara Casino serves excellent Chinese food. The honey walnut shrimp was a sweet treat. I rarely find that on menus in other Chinese restaurants. The server was polite, and our food came out so quickly. Thank God because we were so tired from walking around the Falls for several hours. We had points from playing the slots at the casino. So we didn't have to pay too much for her meal just a little out of pocket. I would definitely come back here! read more

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Had dinner at Koi before we went to a show at Bears Den. Got seated in the area in front very quant and quiet have a very nice and knowledgeable waitresses help us with the menu. We ordered simple dishes chicken fried rice, chicken Lo Mein and Hung Poa all were delicious my daughter got some sauces on the side shirraca and something else I was fine with little soy on my rice . We had plenty of time to sit and enjoy our meal bill wasn't bad either read more

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I'm so sorry I haven't tried this restaurant sooner! The ambience was a knockout: River stones over a huge fireplace; an open kitchen with seats at the sushi bar; quick and friendly service. I ordered the lobster, and although the dining room was busy on a Sunday night, before I knew it my meal was in front of me! It was so good: Just what I had been wanting! I will definitely return with my family for "special occasion" meals. read more

Koi - Chef de cuisine at work @ Koi/ Niagara Falls, NY - Asian Fusion Near Me - Niagara Falls, New York

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This food was amazing. The whole experience was top notch. Large portions, quick service and the food was tasty...minus the unseasoned soup that made its way to the table. Other than that everything was great. We ordered the Mongolian beef, the weird looking crab Rangoons and some sushi. The ladies serving provided great customer service and answered all the questions asked. The drinks are great. I've never heard of "plum wine" before but it was raved upon for the entire time we were there. If I ever found my way back in Niagara...this is a must visit spot! read more

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Wow. After reading 1 star and 4 star reviews I wasn't sure what to expect but was very happy with my meal. We had a reservation and had to wait a bit for a table still. Plus the person behind me got seated before us without explanation so we were a little weary. But once we sat down it was great. The waitress was attentive and friendly. We ordered lettuce wraps, Lemongrass Beef and General Tso's. The Beef was very flavorful (wow!) and the General Tso's was crispy and delicious. Overall very good meal. read more

Koi - General Tso's with white rice - Asian Fusion Near Me - Niagara Falls, New York

Just want to say what a great experience! We did not have dinner reservations, but Assistant Manager, Chris was able to work us in with a minimal 10 minute wait. We had the Lettuce Wraps, Singapore Noodle and Cantonese Noodle. Each dish was very fresh and flavorful. They were terrific. Our server, Liz was delightful. She was attentive, while serving other tables at the same time. All the while, Chris visited our table to check on us multiple times. The whole experience was fantastic. read more

Amazing Hot n Sour soup! The fried rice is on point, along with the sweet and sour chicken. The wait staff and hostesses are so inviting and are accommodating with everything. Highly recommend read more

I ate at Koi on a Monday night which is a restaurant inside the Seneca Niagara Casino. I ordered sashimi to start & although this smoked salmon tasted good it was not traditional Japanese sashimi but rather thin sliced salmon like lox that you'd eat on a bagel. But whatever. The Buddhist Delight vegetables were actually very fresh, hot & delicious. My server was busy but attentive. I'm not sure why my split of sparkling but cost $4 more than it did in the other casino bar though. Most restaurants at the casino seem to be short staffed so service & food quality suffers. This was the best of the sit down restaurants in my opinion (their Italian restaurant was closed when I was there). read more

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Excellent peking duck. I prefer pancakes to buns but it didn't diminish the enjoyment. Would have liked some traditional cucumber slices along with the spring onions but I'm being picky. The duck was rich and unctuous and full of flavour. I would definitely go back. read more

This restaurant is located inside the Seneca Hotel, and it is almost always sold out. We had a reservation before coming to town and thank God for that because we would've missed their delicious food. For starters, the portions are humongous! We ordered one side (the noodles) and one entree and we couldn't even finish them between us both. They provide authentic Japanese cuisine and excellent service from the minute you walk in. We were delighted with our experience and would love to come back. read more

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4 of us stopped here since many of the other places we wanted to go to had closed already. We were immediately greeted and seated. Staff was very friendly and attentive to our table and honest when questions were asked about certain entrees. Can't remember what drinks we ordered but umm yeah they were good. Light on the juice heavy on the alcohol . A friend who ordered the fish complimented how good it was. Perfectly cooked and seasoned (he had to request no spice). The spare ribs w/white rice was really good, tender and not much fat on the ribs. The chicken pad Thai was okay. I felt like it needed more flavor and was dry. Overall, I really enjoyed the spare ribs and rice and especially the drinks. Prices were not bad. read more

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A nice meal with good menu options. Food was tasty and reasonably price. Service fast and friendly. Worth a visit if you are in the area.

What a let down! We were excited to spend our Valentine's Day at Koi but we were disappointed with our first step into the restaurant. The photos are misleading...we were expecting a nice, upscale restaurant, but it was quite casual. The food was below average and way overpriced. Is it bad when your favorite part of the meal was the fried cheesecake, which tasted more like a fried brick of cream cheese? If it wasn't for the convenience in relation to our hotel, I'd probably give the restaurant one star. We are thrilled to never have to go here ever again! read more

The restaurant is beautiful and the staff was wonderful. The prices were very high for the non vegetarian dishes and for the vegetarian dishes expect to pay about $12 to about $18 a dish. We ordered a dish of vegetarian fried rice and 2 orders of spring rolls for a table of four which totaled about $32. For the spring rolls they give you two on a dish which are split into for pieces. I found the food to be overly oily and the spring rolls under seasoned. The fried rice was just okay but there was no seasoning for the vegetables in the fried rice. No disrespect to the staff here, but overall, we had an average experience at this restaurant. read more

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Ordered the crab Rangoon and duck noodle soup and duck rice bowl. The crab Rangoon was fine, but the duck for both dishes had bones in every bite, and not like buffalo wing style whole bones, the meat mush have been chopped up because the bones were splintered and had to be picked out of the meat. Not sure why you prepare poultry like that, the manager came over to ask what was wrong and was not very accommodating, in fact was a little rude actually. We paid for the crab Rangoon and left and the manager gave us a dirty look as we left. This place looks nice but the food was definitely subpar. Would not give a second chance. read more

Koi - Duck noodle soup - Asian Fusion Near Me - Niagara Falls, New York

I Ordereda Array of dishes .. started with the crab Rangoon, and California rolls... did my usual cosmo with titos.. the drink was 1/5 taste like a classic casino drink although i paid for the up charge of titos. The crab Rangoon was decent, my partner said the California roll was decent as well. For my entree i Ordered the crispy shrimp... And a side of broccoli.. the crispy Shrimp was decent, but the bed of broccoli it was laying on was disgusting. I bit into 1 broccoli piece and water just ran out, which In the picture is the gap with the white liquid. So gross... the picture shown is after i took a bite of the broccoli and was appalled at the excess water. I did not take Another bite as i was turned off. I inform the waitress at the end about the entrees she just said ok... just like my experience was Tonight just ok, actually worst then ok read more

Koi - Asian Fusion Near Me - Niagara Falls, New York

(A very generous 4 stars - read on) I joined a friend here for Asian food and they were very gracious in seating us early, as we arrived thirty minutes sooner than our reservation. Having lived in various points in the Pacific Rim, I must say they have a very creative take on fusion and many delights. The ambience was wonderful - curved tall sweeping walls of river rock punctuated with some very nice minimal design touches. While I generally really dislike banquettes, theirs was so vast and afforded so much room between tables that it was very comfortable - and beautiful. We started with shrimp wonton soup. The broth was the nectar of the gods - as good as any homemade broth and the wontons were fresh made and thin, enveloping an almost too large whole shrimp....delicious despite the baby bok choy being inedible. Also as a starter, we had the spring rolls whose outer layers were microscopically thin and just perfectly crisp. We chose four entrees and dined family style. The Vietnamese Shaking Beef dish was an epiphany. Im not a huge fan of filet mignon but they diced it smaller as one would for a beef stew and somehow managed to sear all six sides of each cube! This was accompanied by a masterful almost impossibly small brunoise of vegetable and other flavors that just sang. I would go there for that alone (OK and maybe the soup) We also had the Scallops and Mushrooms. The sauce ingredients listed included fish sauce and sounded wonderful but the hand in that department was tragically heavy, taking away all the sweetness (and lack of fishiness) that I love best about scallops. Our meal was rounded out by a respectable Buddha Delight vegetable medley and chicken fried rice. (and almost not worth mentioning but curious, the fortune cookies were stale and extra stupid) So why the grudging 4 stars?? After the main courses arrived, I found 2 of them to be just a tad underseasoned for my taste and neither of us could get our waitress or anyone else's attention for so long that the food was cooling off quite a bit. FINALLY I saw a gentleman (Maitre d'?) and flailed my arms because I wasn't going to let one more staff enter and never even bother to scan the room. He asked almost incredulously if I meant him and I said ANYBODY - I really need some soy sauce and a salt shaker. He acknowledged and a few minutes later don't I see him tell a different staff member I need this.....and then i wait and a few more minutes after that, they go and tell my actual server I need these!! So this clown made me go through three rungs of the chain of command for something that would have taken him thirty seconds! This is very piss-offing in a place that cost $240 or so for two. Will think long and hard before returning. read more

Had a really enjoyable meal of Seaweed Salad @ $6..Sweet & Sour Chicken @ $32 and order of Fried Rice with added Shrimp @ $20. It was absolutely delicious. Been hit and miss before, but they stepped up their game this time and served a great meal. read more

Fine. Went with a friend of mine for dinner and had an OK meal. The cockail menu was weird to me--- this is an Asian restaurant (supposedly) but cosmos, margs, old fashions were the only cocktails on the menu. We had cosmos and margs that were just OK. No salt on the marg (which for me is a huge issue) and the cosmo was in a wine glass... Getting past the drinks we had the seaweed salad and the koi salad. I am a huge fan of ginger dressing and the koi salad did not disappoint in that area. Other than the dressing though, it's just spring mix with shredded carrots. Entrees were the duck rice bowl and the standard beef and broccoli. Both were just OK as well, nothing to write home about. You get the choice of white or brown rice with each dish. The service was also sub-par; I was looking for soy sauce but couldn't get my waitresses attention until almost 2/3 through my entree so by that point there was no need. We had 3 drinks, 2 salads, and 2 entrees for under $85 dollars so I can't complain that much, but I will be sticking to my all time fav the Western Door when I am at the casino from now on. read more

The best thing I can say about Koi is that it's convenient when you're staying or playing at the Seneca Niagara Casino and Resort but that's about it for the good stuff. The food is tragically mediocre, overpriced and served by slow, unfriendly staff. We were seated in the back room of the restaurant and there is absolutely no ambiance there. I think this may generally be reserved for large groups but with 6 ft distancing still in place it was open for general diners. The chairs were comfortable though. The lo mein was oily and flavorless. The shrimp wontons were bland, served on a bed of plain shredded iceberg lettuce, with what tasted like bottled Asian sweet chili sauce. The General Tso's chicken had no zip (there were no red chilies or broccoli in the preparation). The saving grace of the meal were the green beans. They were awesome! Salty and garlicy and on the tender side (which I prefer). They were out of fortune cookies. read more

Absolutely the worst experience ever. Put my name on the list for reservations and waited three hours for them to tell me when I sat down at the table that they do not have sushi or crab. Spoke to the manager and he looked at me like I was stupid. And walked away. Worst experience of a restaurant in a long time. DO NOT GO!!!! The steakhouse above was so much better. Great people great environment and great food. Lettuce Wrap read more

Koi - Gross - Asian Fusion Near Me - Niagara Falls, New York

We had an incredible dinner here tonight. A bottle of our favorite wine. And then followed by fantastic sushi, spring rolls, wonton soup and some signature chicken entrées. Would highly recommend to anyone! read more

DO NOT EAT @koirestaurants @senecacasinos at Niagara Falls, NY - the waitress Ms. Lee was not friendly and courteous with us. When we arrived she did not introduce herself or welcomed us. When she served the food she did not wish us to enjoy the food. We had a question, she talked to us from a far away table. While having food she never asked us how the food was, before we even finished eating, she got our check without checking if we needed anything else. When I gave my CC, she swiped and put the folder on the table - she told me "sign". But with other tables she was very friendly, polite and courteous. We complained to Manager - the manager was not at all concerned and looks like he knew this was going to happen to us #racist #attitude #unfriendly #rude read more

Koi - Asian Fusion Near Me - Niagara Falls, New York

We gave this place a chance for redemption after a not so great experience the first time. Unfortunately we were disappointed. The service was extremely slow and food was tasteless. We were not offered any drinks other than water. Nice server (wait how would we know we rarely saw her) not worth it. Hit another restaurant at the casino, skip Koi. read more

Wife and I went here for a dinner date. Koi has really nice decor and the ambience was very chill. We started with some Sapporo beer, shumai, and the tom yum soup. I had the rainbow roll and the salmon roll, while the wife had the thai basil fried rice. Everything was absolutely fresh and delicious. The fried rice was fried perfectly without being overly greasy. Our server was also extremely attentive and courteous. We both would definitely come back. read more

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Such an underrated place in the falls Service was great & food was even better Pork fried rice is best I have ever had read more

We went here for dinner while staying the night at the casino. It was very good, nothing wrong with the food. We did have to wait to sit down and then we waited very long periods for drinks, foods and ordering. It's understandable with everything going on I'm just very impatient when I'm hungry. read more

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I don't care what the food tastes like when the hosts are that rude. I understand that during COVID places are short-staffed, but that's no excuse to be rude to people. Furthermore, we were put on the waitlist for 8pm and then never called. read more

I'd give them 0 if I could. The food was ok but the staff was absolutely awful, especially the two hosts. They were the rudest people I have experienced in some time. I would not recommend this place to anyone looking for a positive experience. read more

The server was really sweet, however, the food was flavorless and I would not return. We ordered the crab Rangoon and the bbq pork for appetizers. They were both flavorless. We also ordered the calamari which was about the only flavorful thing. For dinner we ordered the general Tso chicken and the beef with long peppers. They both were flavorless, not very hot, and I was not happy with the meal. read more

Koi is one of my favorite local Asian restaurants. The atmosphere is inviting, open and family friendly even though it's in a casino. The food is consistently good and over the years I've gotten to know many of the servers so that they recognize me when I come in. My favorite server is Suraphee who prefers to be called "Sue". Sue is from Thailand and love to chat about her homeland and the food she serves. I highly recommend the California Roll Sushi made special with the roe that is sprinkled on top. The sushi is served with a ultra-creamy wasabi that is so delicious. My favorite main dish is Pad Tai. The dish is big enough to share and is full of shrimp, scallops and chicken. Koi is sure to leave you full both on the food and the experience. Enjoy!! read more

My wife and I was spending a long weekend away from sunny California when we found this excellent restaurant. The wait staff was incredible and the food was so delightful we would recommend this restaurant for any occasion. read more

We are currently on a family vacation visiting Niagara Falls for the first time. We live in New York City and are what you would call "foodies". Upon arrival we showed up an hour early, hoping to get in earlier but wasn't a huge deal if not. As we walk up to the host stand we were greeted by two very old gentlemen. When I say "greeted", I mean stared at. They saw we had a 2 year old and totally refused to help us. Not one word came out of their mouths. As me and my wife start asking questions we just get a head knod. No actual response in words, as in not even a "no we can not accommodate you." We have never been treated this terribly. After getting extremely frustrated with the gentlemen in their $60 Kohl's suits, we decided to cancel our reservation and go somewhere else. read more

On a Tuesday night, upon arriving at 6:45, we were told there would be a table available at 8. I understand there are staffing issues due to Covid, but there were multiple empty tables which the host claimed were for reservations. The host took our info, and at 7:02, I received a text message saying "your reservation is coming soon!" So I went back to the host stand to ask if our reservation had changed. The host rudely told me that "that's just how the system works," (regarding the text message), to which I replied that 58 minutes hardly counts as soon and is quite confusing. When both of my friends checked in with the host (20 minutes later), he said "I already told your friends." And then after all that, they never called us. read more

Love love love this place. Especially for the noodle bar on Fridays and Saturdays from 11-3 am (for us late folks) The Pho they serve is always on point. The service is great and the workers are very knowledgeable on what the products they serve have. He regular hourly food is good as well but I am partial to the noodle bar as I LIVE for a good Pho. The only complaint is they only serve it on Friday and Saturday nights for the "Noodel Bar" Will not be sorry when you try this place! read more

I've dined here a few times...all dates, all with the same woman; my now fiancé (as of last weekend!); woo hoo! She was a big fan of this place and suggested we come here quite often back when lived in the Falls. I was a bit skeptical about going to the casino to dine in, but it turned out that the food is pretty nice and we both enjoy the atmosphere. It's very spacious; can be romantic or casual or in our case: a mix of both. Their menu features everything: for those that just won a jackpot and want to splurge on a dinner to those looking to have a date on a budget (Pad Thai, please!). It features sushi, Chinese, Vietnamese, Thai; an Asian fusion mix. Every time I've remembered coming here, I've ordered the Pad Thai with a pot of tea. The leaves are brewed in the pot, which is a nice touch from having a tea bag and the Pad Thai has always been a little above average. Great place for a date or dinner in the casino by the Falls! read more

I really enjoyed the pork dumplings and spicy chicken! I found cashew Thai chicken and spring rolls to be a little bland. Although I didn't try it everyone in my group raved about the beef chow fun. read more

During my stay at the Seneca Koi was one of the places we Dined in. Nice restaurant it is adjacent to the Italian place. Since we stopped by a bit later , we sat at the Noodle bar area , this is just the seating by where they prep the food. Since it was late couldn't order any alcohol as the bar seemed to have been closed ? Kinda sucked since it wasn't even 930? Oh well. I tried the Shrimp tempura roll , good roll big in size. Next was the Spicy Tuna this was not bad but it wasn't very spicy. Nice place , decent service & prices. read more

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We celebrated my husband's birthday here tonight. I tried their Soho Ice, which is vodka, ice wine and lychee, but I think the the ice wine had a pronounced orange flavor that overwhelmed the lychee so my husband finished my drink, and I had his plum wine, which was excellent. They start you off with crispy wantons and what I think was some sort of plum sauce, which was a nice touch. My husband enjoyed his General Tso's chicken. I loved my Philadelphia rolls and sushi. The presentation was lovely, and included an edible orchid. So many rolls, and the pieces of sushi were large. I didn't quite finish. I've also tried their crab Rangoon in the past, and it's excellent. Lots of cream cheese and crab meat. The restaurant is decorated in warm hues of red and gold. Service was great. Prices were reasonable. read more

This was terrible the broccoli was fresh and delicious but the beef killed the meal tasted old abs refrigerated. Explained to the waitress and she replaced with chicken and broccoli again the broccoli was delicious the chicken was worse then the beef. Server was excellent. The ambiance was great. The manager was kind and understanding. I felt bad for sending it back but I could not ingest it. My husband got the shrimp fried rice it was delicious. Good luck read more