There was no ambiance. Nothing on the tables but tablecloths. The food was ok but not worth the cost. The portions were very small. When we finished dinner we both agreed we were ready for dinner. As if we hadn't eaten. We were not offered dessert. They brought us fortune cookies and then took them away before we ate them. The bill had nowhere to add a tip. The servers were busy and lacked any kind of customer service. The host at the front seating people was not the slightest bit friendly. We are sure not to go there again. I had hoped for a better experience as it was my husband's birthday. Too bad. read more

The food here was just okay. It wasn't the worst but was far from the best. Pricing was reasonable for most items. The sushi we ordered was not very good and the texture seemed off compared to similar sushi roles I've had elsewhere. The service was very fast but there were only two other tables of people there. I wouldn't eat here in the future. read more

The food was great and the service was even better. My friend ordered the duck, I had the seafood dish with lo mein. Oh, yea! Appetizer we shared the lettuce wrap. Great favors! Will return definitely! read more

Food is very bland and was made rather quickly. You can definitely tell there is no love in it. We order chicken fried rice and it was literally just plain chicken (no seasoning), plain rice, and like an egg. Everything just felt and tasted super cheap and boring. Wouldn't recommend this place in the casino. read more

Koi - Cashew chicken. Was decent. Unflavored chicken tho. - Asian Fusion Near Me - Niagara Falls, New York

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Waiting in line - Not a problem given that it was busy Slightly Expensive - Not a problem given the location (In a casino) Bland Food - Problem No Refills - Problem Eggshells in Food - Problem (although they did remake it) 1 Star only for the appearance of the restaurant. Might fit someone palette but not mines. read more

A REAL Asian food or even Chinese food.The chef is Cantonese,so it is the flavor of Asia and China.And you can speak cantonese to the waiter. read more

Solid asian choice especially if you're staying at the casino, It was disappointing that they didn't have sushi (they can't seem to hire one). food tasted fresh and flavorful. staff was efficient (not overly friendly but efficient). read more

Do not order roast duck, that's the worst roast duck I've eaten in my life. The waitress will not add water for you only if you ask for. read more

Koi - Roast duck - Asian Fusion Near Me - Niagara Falls, New York

I came here with my family for dinner. It was my first time back since they remodeled. It use be next to an Italian restaurant. It's much more spacious now. To start we tried the shrimp spring rolls which came with the most amazing spicy sauce ever! I had to kept for my meal. I mixed it in with my rice...it was awesome. It also came with a sweet sauce that my father poured all over his spring roll like a kid with syrup and pancakes. I ordered the roasted duck rice bowl and it was delicious. The skin was so crispy it crunched in my mouth like eating a potato chip. But the meat was juicy and delicious. My dad got the pad Thai which he said was very good. Mom had the beef chow fun which she said was perfect!!! She's hard to please so that's outstanding. We had some coconut ice cream for dessert. Also very tasty. Service was great. Food came out fast and our server Linda was so nice and made great recommendations. She talked to us about the new chef and we told her to thank him for such a wonderful meal. Will defiantly come back for seconds. read more

Came here for the weekend with my family. Love the hotel but koi left my belly feeling satisfied. I had the viet beef stew and Chinese broccoli. The stew was so comforting and delicious. Rich broth, noodles and chunks of beef! What more could I ask for. I also love Chinese broccoli nice break from regular broccoli. They have really good hot sauce as well. I put the **** on everything ! read more

Koi - Viet beef stew and Chinese broccoli - Asian Fusion Near Me - Niagara Falls, New York

The customer service person answering the phone on Jan. 6, around 5:30pm was the rudest person I've ever talked to. We just wanted to know if we could walk in the restaurant to eat without reservation and how to navigate it when we come in and was replied with "what are you talking about? I don't understand you. What do you really want?". I could not believe the way she replied as we were calling a casino/resort. We ended up not even wanting to try this place nymore. The attitude was unbelievable! read more

The waitress knew every dish on the menu. She was a wealth of knowledge and extremely helpful. The food was delicious. It exceeded my expectations based on the reviews I had read. It is definitely a place to come back to for us. read more

Koi - Cantonese Crispy Noodles - Asian Fusion Near Me - Niagara Falls, New York

As a Cantonese, I would say, the Roast Duck Rice Bowl was awesome. Highly recommend here. read more

Koi - Roast Duck Rice Bowl Tasty! - Asian Fusion Near Me - Niagara Falls, New York

We couldn't get a reservation until 9pm. Not sure why because there was nothing redeeming about this restaurant other than limited other options. We ordered crab Rangoon which had nearly nothing inside the rangoons- essentially dough that came with the expected red dipping sauce. Then spicy shrimp won ton. These were clearly frozen bulk bought- nothing spicy about them- same tasteless red sauce as the crab Rangoon. Nothing seemed fresh made, the restaurant was cluttered and visually unappealing- just don't bother. read more

Food poisoning 2 people out of party of 7!!! One of them is a child. Stay away from this place. We came to Seneca hotel for some instate vacation time with family and friends. Made reservation for 7pm, came to the restaurant. The food looked much better in the pictures, than in real life. A lot of dip fried menu choices which we are not crazy about. Half way through meal my daughter who is 10 pulled out a hair from her dish. We called the waiter, pointed it out. My daughter didn't eat anything else that evening. We went back to the room and 20 minutes after she felt nauseous and started throwing up. It continued till middle of the night, going back and forth to the bathroom, and sleeping with the plastic bag. In the morning comes out same thing was happening to our friend adult who also was having a dinner with us. My daughter had diarrhea for the whole day after. Our vacation time was ruined, because the whole night and day were taken out of our plans. The worst is also how the restaurant manager and the hotel handled it. We were looking to speak with the manager for the whole two days we were there - no one was available. We called after out stay and managers Vincent or Angela never got back to us. I am writing this review a month later and I still didn't hear from any of them. Someone from hotel's risk manager called and very sarcastically asked questions for the "report" stating that I will be updated and contacted. Since then never heard back. Horrible place with horrible people who have no pity for a child! read more

Very fresh , authentic. The sushi was amazing. House sake and food hot time table great service . read more

Koi - Lobsta - Asian Fusion Near Me - Niagara Falls, New York

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Had a great dinner, we had reservations but it didn't seem crowded when we walked in. Our service was excellent, and the food was great as well. We really enjoyed the California rolls, the mixed vegetables with beef was nice, and the chicken fried rice was good though not particularly special. All around a great casual dinner option! read more

If I were to go off of Yelp star ratings, I would have skipped this place in a heartbeat, BUT I am HAPPY I came here. My first impression on Yelp was that this place had nothing but red flags - casino (overpriced), Asian fusion (probably not authentic), and Niagara Falls (again, overpriced and probably not authentic in this neck of the woods). My friend and I stumbled upon Koi by accident. We were both hungry and the wait at the Rainforest Café down the street was testing our patience. We decided to give Koi a try since we were suddenly in the mood for Asian food. We called over to Koi and were told there was no wait. Out of desperation and avoidance of becoming "hangry," we automatically took our name off the RFC list and walked over to the casino, into Koi. The hostess at the front was a bit distracted but we were seated fairly quickly as our server brought us water. The atmosphere of the restaurant was welcoming but also intimate. There is an open kitchen so you can see the chefs making your meal if you really wanted to pay attention. Our server brought over some fried wonton wrap strips with a sauce that reminded me of a mixture between duck sauce and sweet and sour sauce. The fried strips were perfectly crunchy and not oily (which I really appreciated)... but it was the addicting sauce that took it to the next level that made us almost finish up our entire plate within minutes. (We joked around a bit that maybe we were just super hungry, but it has been a few days and I am still thinking about that sauce.) We ordered a bottle of warm sake to unwind from walking the whole day. The server was very professional and attentive... something that really made the experience much nicer. She brought out the sake for us and poured our first glass which, again, we were surprised but enjoyed the service. For our appetizer, we ordered the pork and shrimp shumai. Four pieces came out and they are relatively big. These are not the typical "dim sum" size and should not be compared as they were much more meatier and the dough was much thicker. In general, the dish had a good balance of flavors and I really enjoyed that you could taste the lemongrass. After finishing our appetizers, our server came back around to pour our next round of sake, and again, we appreciated the fact that she was attentive and paying attention to make sure our experience was heightened. For our entrees, I ordered the Shanghai Chili Chicken and my friend ordered the Roasted Duck Noodle Soup. The food took a while to come out but we kept ourselves busy with the sake. We did notice that the bowl of noodle was sitting on the line for a while before my chicken dish was ready and both were brought out to our table. My friend was worried his noodles would be cold and soggy, but to our surprise, everything was delicious. The duck was moist and the dish had good cuts of meat while the broth really encompassed the flavors of roast duck. It was not greasy or oily and my friend mentioned that the noodles were the perfect kind for the broth. Overall, the dish really hit the spot for him. Although my friend was more than willing to share, I was personally a bit jealous that I did not order an entire bowl for myself... haha. As for my dish, it was delicious but beware if you do not like bone-in chicken, especially because this was made with a smaller sized chicken (maybe cornish hen?) Regardless, I loved it and I personally do not mind biting into the delicate bones or even swallowing them as they were pretty crunchy and reminded me of a soft shell crab texture. The dish was also spicy but not "hot spicy"... if that makes any sense. It was more of a "jalapeno" spiciness that was subtle but would creep up and I really liked the tingling sensation in my mouth. The dish was also big enough to share family style, which is what I would recommend if I ever come back here again with a group of family and friends. Throughout dinner, our server was still on top of her game and refilled our glasses attentively. She even reheated our sake as we slowed down on the drinking when the food came out. We ended our meal with green tea ice cream and coconut ice cream. These were nothing special but the typical ice cream you can find at an Asian store but it was still nice that they were not some generic "copy cat" and stayed true to the entire experience. The only suggestion I would give is that they could add a rolled wafer cookie to the ice cream for some texture but that's me being spoiled and hopeful in one sentence. =) Overall, the next time I am in Niagara Falls, I am not eating anywhere else but at Koi. Anywhere you go in the Niagara Falls area, the food is overpriced but this is actually worth the money that you pay when you take into consideration the service, atmosphere, and flavor packed dishes. Again, maybe we were just super hungry but the fact that I am still thinking of the sauce, noodles, and chicken dish speaks for itself. read more

Amazing! I'm from California and love sushi, this is some of the best I've had. Service was excellent, restaurant was calm, quite and cool. The koi special sushi was sweet but has a nice kick that's not too much 10/10 read more

Koi - Koi special was amazing - Asian Fusion Near Me - Niagara Falls, New York

Ok good. Duck was excellent. Environment was pleasant. The waitress was very nice. The creamy shrimp with walnuts was strange and I wouldn't recommend it. But overall was good and I would recommend it to any hotel guest.. read more

Wanted duck, didn't have. Settled for pork..burnt taste and dried out Wife had Thai dish, she Thai, said only so so in taste. Bottom line, expensive below average. Sorry... read more

The place is elegant. It has a modern and sophisticated look. However, it has an open floor plan, so if you are looking for privacy this is not the place. The food was mediocre. There was nothing special from the two different soups i had, I'm not saying they were bad, just it's not different from a small Chinese fast food restaurant. The smoked salmon sashimi was something else, splendid, delicious, different, just great. I'll go back to have two, three orders of that. I did not enjoy the other options of sashimi, they were very bland. The spring rolls, again I've had the same if not better at small fast food Chinese restaurants. The staff was very polite. My girlfriend had a plate returned because she did not know the soup was made out of egg whites, and they substituted with the wonton soup, without hesitating. They forgot to send out the smoked salmon sashimi with the other sashimi, i mentioned it and the Server apologized and brought it right out. The price was fair, not for the quality of the food but for the quality of the service and the atmosphere of the restaurant. If it wasn't for the food being so plain and no different from other, smaller Chinese restaurants then I would have given it three stars. read more

Some of the best Asian food I have tasted. We how ever had to ask for every thing I mean everything. Refills on our adult beverages to the check. We was sitting at the table and as I was signing the check they asked me if they could move the table. Yep that is right I was still finishing signing the check and so I picked it up signed it in my lap so they. Oils get the table ready for a party of ten. Using the table I was at. Did not even get the fortune cookies at the end of the meal read more

Everyone was pretty nice, and the food came really fast as well. The only con is that the food is sort of pricey. read more

Koi - Seafood triple delight (lobster) , Koi Special Fried rice , Roast duck noodle soup (favorite!) - Asian Fusion Near Me - Niagara Falls, New York

Sushi is ok. Nothing to write home about but suitable. Waitress was nice and efficient. We told her we were going to order a few courses and have some drinks as no bars are open in the casino and we wanted a relaxing evening. She seemed fine with this. We ordered an app (shrimp wantons - just eh) and then 2 rolls and then a 3rd roll. After we finished the third roll a guy (maybe the manager, never introduced himself) told us we need to leave because we ordered too much alcohol and not enough food. I had 2 cosmos in the 90 minutes we were there (hadn't finished the 2nd) and my husband was drinking Mich Ultra. Needless to say will never return. Restaurant was empty too. read more

This is absolutely the worst food I have ever had. My husband and I chose to eat at this restaurant because we were tired from the Niagara Falls tour and just wanted to eat something close since we are staying at the hotel. I definitely regret it and it was a complete waste of money. Firstly, our waitress was rude and immediately had an attitude when she came to our table. We asked for a drink menu and she said she didn't have one but multiple tables next to us ordered drinks. The food was disgusting. We started off with the spring rolls, they had so much grease that it was pulled on the plate. I ordered the Pad Thai, it almost had a rancid smell and tasted like bad fish. My husband had the Roast Duck Rice Bowl, it was all bones and fat. It didn't even look appetizing and there was maybe a small amount of meat that he was able to eat. Plus the rice was hard. After the waitress dropped off our food, she asked if we needed anything and we asked for more water. We didn't receive more water until it was almost time for the check. I really hope people read this review and stay clear of this restaurant. I definitely do not recommend, I'd give zero stars if I could!! read more

I'm not sure I would categorize this as "Vietnamese" but more like "Asian Fusion". The flavors of the Singapore noodle dish that I ordered actually took me back to Spore....the spices were well cultivated and the dish was executed wonderfully. You could really taste the fresh curry powder and green onions throughout the dish. We also ordered warm sake, and our patient and kind server took the time out to explain the different offerings. This was quite the surprising find in the hotel, and I would've never expected such a pleasant dining experience in Seneca (given the cray casino surroundings). read more

Lo mein was very good. Good beer selection. Good, quick service. Souls love to take the wife but she's not a fan of casinos.

My husband and I have been vegetarian for over 20 years, so we have had our fair share of tofu. The tofu we had at koi, though, was perhaps the best we have ever tasted. The spices they used were delicious, and the tofu was cooked perfectly. For $12 we got dinner and breakfast, so definitely reasonable. (Our meat eating friend loved her meal too!) And our waitress Sue was awesome. Would definitely recommend! read more

Overall, great experience. Beautiful atmosphere- and the staff was so wonderful and courteous!! Best sushi I've had in a while- the way it should be made. read more

The dining experience was great. HOWEVER, I figured out today that my credit card got overbilled. I was charged 150% of tips for the dinning services. When I called back today, the person who picked up the call told me she was going to transfer my call to someone who can help me, but after waiting for 5 mins, I gave up since no one was picking it up. I decided to call my credit card company to solve the dispute. Tips for customer here: check your credit card how much they actually charge you or pay by cash!!! read more

Terrible service. Waited to get seated 15min while the manager was trying to figure out with other 4 people who is going to serve us. Once seated, the waitress giving me menu while talking to other guest at the other table. If I wasn't hungry as I was, I would have left! Definitely not recommending!! read more

Maybe the best Asian(Chinese) restarant in Niagara. The stir rice is great and the Vietnam waitress who can speak Chinese is really nice.

Nice service and food that is pretty good. Family style dining tasty gives everyone a chance to try multiple dishes.

By far one of the most pleasant dining experiences I have had in a very long time. I enjoyed my meal and the service greatly, and plan on visiting again. read more

Super delish for Thai food!!! I recommend the Beef chow fun or the chicken penang. The servers are super friendly. I love the crunches the start you with and the steamed dumpling appetizers is also awesome. read more

Food was pretty good, quite authentic I would say. We ordered a few dishes. Would recommend the roast duck rice bowl. We came at 8.30pm for dinner. Service towards the end was quite slow as it closed at 9.30pm. Overall, good quality food. read more

The food was subpar, but the service was atrocious. We had to ask multiple times to order, for water refills, the check, etc. Each time we were met with attitude. Before we even sat down, the hostess rolled her eyes when she saw we had a group of nine, even though it was 7pm on a Monday and there weren't many people. Maybe server and hostess were having off days, but their customer service really needs some improvement. read more

The truth must be told! I've been here a 3 times in the last three years and was just recently there in July 2013. Nice looking restaurant but long wait for service. I called to order my food to-go.....nothing exciting just Pork Preserved egg congee and Chinese broccoli with oyster sauce. Simple dishes, hard to mess up. When I got to the fairly empty restaurant, there was a long line of people waiting to be seated. Apparently, it's mass confusion on where to seat guests in a fairly empty restaurant. If you're waiting for a to-go order, that's the same line to get in so if you order to-go, get in line and call while you're waiting to be helped so you're not waiting while your food is getting cold. When I finally picked up my order, the pork preserved egg congee had no preserved egg and the congee was burnt and only half full in the paper quart container. If you've never eaten congee and have had the displeasure to smell or taste it burnt, it is pretty disgusting. The Chinese broccoli in oyster sauce was under cooked and very watery with little oyster sauce on it. To top that experience off, I was over charged for my order. When I called back to let them know, I was on hold for a good 20 minutes before they came back on the phone to let me know that someone will get back to me. The last 2 times I was there the food and service was mediocre, nothing over the top. The pricing are pretty ridiculous...especially for the appetizers. I wouldn't recommend this place even if you need a quick fix for Chinese food. read more

probably could have went with 3 stars but what pushed me to 2 was how expensive it was. the sushi was pretty good quality but the cooked dishes we got were just OK, nothing exceptional. given what they charge, i would have expected better. i was just there on vacation so it's likely the best asian fusion you're going to find in the area but i probably wouldn't go back and opt for a better valued meal. read more