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    Kohl's

    2.6 (99 reviews)
    Closed 9:00 am - 10:00 pm
    Updated 1 month ago

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    My mom wanted this InTempo blazer in XL
    Tamara T.

    This Kohl's is up in the mountains practically, off the 210 freeway at the Commons in the land of Up. I love this location because it's got a great view of the valley and the mountains behind it, but also because it's at the west end of the shopping center which means lots of parking. Also, the store is big, clean, organized and has a ton of new styles for women. They also have a Sephora. I enjoy this Kohl's more than the one in Ontario for sure. Definitely stop in as they have cute clothes and shoes!

    04/23/22
    Jasmine A.

    Visited on Saturday, 04/23/22 for the first time. I haven't shopped at Kohls in a very long time. Family and I were around the area (plaza located in Upland) and decided to window shop after shopping at Target. There were a lot of sales in this particular location! I even signed up for a Kohls account so that I can accumulate points for rewards and other great savings/discounts in the future! I purchased long-sleeve shirts for $3!!!! Highly recommend!

    Patty G.

    Cheri - customer service cashier was not only professional but super bubbly and personable with my 2 year old toddler. We need more representatives with kind and lovely personalities like Cheri. Please congratulate and promote her so that she understands her value at your company as a frontline employee.

    Amazon returns done here
    Omar A.

    This review is for the Amazon returns service here. I recently had to return something that I purchased on Amazon but I had mistakenly thrown out the box it came in. So while I was going through the return process on their website I noticed that it had the option to return it at a Kohls store. I was like, "hmmm...what's this??" I mean, I had vaguely heard about it but didn't ever think I would need it. Well here we were... I was suspiciously cautious about the words free packing and shipping but said, "ya know, what the heck lemme try it!" So in I went on a weekday afternoon after work. I strolled up to where the big signs pointed me to the Amazon station and found two people in line. I got in behind them and awaited my fate. It was rather quick but could've been quicker. One person had two separate returns and the other was taking their time in talking to the customer service rep. It felt like the dmv scene in Zootopia with the sloths. Ok it really didn't but it was a slowww pace...not because of the service reps but because of the annoying customers. Anyways, my turn came. I showed them the bar code in my phone. They scanned it. Took the item. Gave me a receipt. And I left. A couple hours later I got a message from Amazon and the refund was complete. I left and am happy. The end

    The juniors section is partially seen here
    Karen C.

    This Kohl's is really a five-star, compared to any other Kohl's that I've been to, especially in Southern California. The dressing rooms are fairly clean. All the floors in general are clean and well kept. The items are organized appropriately on the hanging racks. Probably the most impressive thing about this Kohl's is if they have such a huge selection. I would only go to this Kohl's if you actually want to buy items. I've gone before, looked at items and then been to another Kohl's to try to purchase them, and they don't have those items at the other Kohl's. For probably in 20 miles every direction, this is by far the best Kohl's store around. Additionally, the staff are always very friendly and very helpful. It seems that they have been working at this Kohl's for a long time and enjoy their jobs. I definitely recommend shopping here for some good deals and a comfortable shopping experience!

    5 Toddler? 5M? 5T?
    Danny C.

    UPDATE: Dec 4, 2019 I ordered an item from the Kohls website: toddler's shoes. I ordered size 5T for a 5 year-old and when I picked up at the store, I was surprised to find a tiny shoe that would barely fit a one-year-old. This is on the assumption that "5T" meant 5-year-old toddler as with all clothing items such as shirts, pants, shorts, etc. Those who have shopped for kids apparel will know this. I went back to customer service and asked them if they can exchange it for me for the appropriate size I ordered. I was told they cannot find it in their system and told me that I can head over to the kids shoes section to find one myself. I arrived at the kids shoes section and it was a mess and HIGHLY inefficient. There were shoes that had price tags (apart from the MSRP printed on the box - how am I supposed to know if there is any sale or price discounts applied to the item?), others did not. Boxes on the shelf were not ordered on the shelf properly in the sense that there was absolutely no way to find what I was looking for. Sizes were out of order that had absolutely no correspondence to what is in the box - a size 2.5 was in a large box while a size 11.5 was in a smaller box. To make matters worse, two boxes could have the same EXACT label with the same EXACT model number but a TOTALLY DIFFERENT shoe inside (wth??). And then there were confusing large numbers with letters on them such as "5Y" or "12K" ...are these a model series? A design? In addition, there were no specific design arranged by columns - absolutely no order to anything. And this did not only apply to the under-armour, but to the Nike's, the OshKosh, just to name a few. The only thing it was separated by is by how the outer box looks. Why can't there be a standardized system? Such inefficiency. Customer service agent Karlie was polite and knowledgeable when I returned the item.

    Nice
    James Catalino R.

    I have been in kohl's for a while. There a lot of things in clearance and discount. I am looking in houseware area to see wha is good for the house having an empty Wall. The furniture area is small but prices,are not the bad. Clothing sales have many discounts. Store workers setting up this mornings are nice and helpful. Just i am in a auick run not much time. Wifey dissapered somewhere. I have to find her i am sure she is happy looking for something. I recommend for others to come good deals.

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    6 months ago

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    8 years ago

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    6 years ago

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    2 years ago

    The managers are very rude don't look like they enjoy their job and seen them talking to the employees poorly.

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    7 years ago

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    3 years ago

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    4 years ago

    Sales Associate Connie such a friendly lady and welcoming to us. Her personality was just so positive and happy.

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    9 years ago

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    3 years ago

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    8 years ago

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    7 years ago

    I only give it two stars because the dressing rooms are a complete mess. The customer service associates were really nice though!

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    Ask the Community - Kohl's

    Review Highlights - Kohl's

    Went to customer service and found the friendliest most willing person I ever come across in a kohl's.

    Mentioned in 4 reviews

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    Maison Garrison - New store!

    Maison Garrison

    (15 reviews)

    Beautiful new boutique in the Claremont Village. We stopped in for a moment as we were making our…read moreway to the Sunday Farmer's Market... someone in our Claremont Women's Book Club had suggested this place. The shoes are fantastic! comfortable looking, the displays are updated each season. It has a high-end European vibe when you walk in; the scent is mesmerizing. Service was very accommodating. As soon as you walked in, they greeted you and asked if they could assist. Know in advance not to touch the merchandise - ask for their assistance. There are signs stating this, but I think people might, in their enthusiasm, disregard the requests. I wish them well. Respectfully Reviewed.

    It's unfortunate that I can't respond directly to the review you left earlier, where you make…read moreclaims that are clearly untrue--such as saying there were signs that said "do not touch." You know very well that's not the case. It wouldn't make sense to have a store that sells bags and shoes where customers aren't allowed to pick them up or try them on. You also know that nothing was damaged at any point. It's disappointing that, instead of simply saying something like "I'm sorry you felt that way," or offering any kind of apology, you chose to take a defensive attitude and continue being aggressive. In any case, don't worry -- I have no intention of ever returning to a place where customers are treated that way. Your table and display stand were never damaged, and honestly, given the unfriendly attitude you showed, I truly don't believe you would have hesitated to point it out and charge me if anything had actually happened. I'm not playing the victim -- I'm simply a dissatisfied customer sharing her experience, as this platform is intended for. I will say: your store is beautiful, and your products are truly lovely, but unfortunately, your attitude leaves a lot to be desired. Believe me, if you had maintained the same warm attitude you showed when we first arrived, none of this would have happened. It's truly unprofessional of you to resort to lies just to make others believe that I'm the one being dishonest. And finally, I won't be replying again, because this would just turn into a game of your word against mine -- and there's no point in that. Since I have no intention of ever returning to your store, I also have no reason to come back and read your responses. I sincerely wish you the best, and I hope this experience serves as a lesson on how to treat your customers -- even in the smallest of incidents.

    Kohl's - deptstores - Updated May 2026

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