This is a great store. The energy is wonderful. It is well organized. There are plenty of items and choices in all sizes in the clearance racks. Loved the ample options in different colors and styles in the Christmas pj's on sale for $8 vs the regular $24.99. Veronica - thank you for the warm welcome then ringing me up n folding my purchased items so neatly in the big bag. I almost did not want to mess up the ensemble. Robert the GM is a very cool and nice gentleman. I had to go back for a size exchange and he made it effortless and fun. Nicole was a ball of great energy as she passed with the cart and smiled. This is a nice, mellow and inviting store. It is part of a big shopping center just north of Foothill with loads of parking. read more

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I've never really shopped here, but after my daughter bought me some boot cut jeans omg! So comfortable however i liked them so much I went to purchase a 2nd pair for myself couldn't find my size and let tell you, Eileen was so helpful she made my trip so much easier. :) read more

I used to really like coming here. Employees always have been friendly, except for today. Was in line and when I thought it was my turn because I was next, employee didn't acknowledge, just went to the person who was behind me read more

So i haven't been to Old Navy in years, but they had great Cyber Monday and Xmas deals! Forgot how nice their clothes are. The store was very organized and clean even though it was busy. The staff was friendly. The young lady at the register Bella was very helpful and sweet. Staff kept apologizing about the wait because of the lines which was courteous, the store was crowded and they were doing their best to accommodate. :) 1/2 my xmas shopping is done! lol read more

I stopped in here recently after not shopping here for many years. The store was so clean and organized, and the customer service was amazing! They had so many many cute summer styles, and lots of of cotton and natural fabrics with neutral as well as bright colors! They have workout gear and casual business attire too! Sophia has been there the last few times I stopped in and she is so friendly and helpful! Cashiers always polite and professional. I'm glad I gave the store a visit! read more

Came here on a Saturday. They had several sales. We tried paying with a gift card and it kept saying card error. The cashier seemed annoyed and just kept sliding it so I asked if we could just type in the numbers on the card. She tried it and surprise it worked. read more

This location was amazing!! Location itself is enormous. Im a dad so not used to shopping for the whole family if Im honest. The selection of clothing was very nice for 2 daughters and son including myself. Good employees make locations stand out. BELLA did an amazing job!!!!!!!!! making us all feel welcome and gave us some useful info about upcoming sales. (Perfect for back to school). Would recommend on staff experience alone. read more

Visited this store today around 3:30pm. After checking out and asking if my items were on sale since the signs indicated they were; the employee who rang me up told me that they were not. When I asked if we could check, her manager said that I was "LYING" and that it didn't say that they were on sale at all. The sign was in the middle of the item I purchased and another item, which would obviously have someone infer that it would be on sale. The employee said the signage was "weird" sometimes but it feels more misleading and should be fixed to prevent more things like this. The fact that a literal manager is saying that the customers are LYING to their faces is very unprofessional and unacceptable. Someone needs to partake in a customer service class in order to do their job in the correct, accommodating way they are supposed to. read more

This old navy is huge. It is clean and tidy and the customer service is excellent. There's always someone to ask for help. Also I seen employees making sure the clothes were properly folded and in its place. There's so many choices of clothing to choose from and there's always a sale going on. The clothes are good quality, price is decent and customer service is great, I'll be coming here more often! read more

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I like the proximity of this location to my church. Today's visit I found many items on clearance for my sister and myself! I used my super cash. It took 10 minutes and 30seconds to get through the line. read more

Old Navy - Main area - Children's Clothing Near Me - Rancho Cucamonga, California

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Old Navy has not let me down to date, and this location in Rancho Cucamonga did not let me down. Being out of town, I needed a causal shirt for a dinner date, so I came in looking just for that. I went directly to the Men's department and found exactly what I was looking for: a blue slim shirt look with two shades of blue and single pocket for $29.95 (http://www.yelp.com/biz_photos/old-navy-rancho-cucamonga?select=m4NdTknQQc5wpeVgWwv6iw#SaDFZlO4pNbnpNp7CPO7Kw). When I went to the fitting room, the lady working the area was hilarious. She help me with the shirt, made a few comments, and made sure I did not have it button all the way up because as she said, that's the way she likes her men, so I went with it. At the register, the guy was friendly and provided small talk and provided speedy service. The store was well organized, and the staff were all friendly, and they had plenty of items on sale (http://www.yelp.com/biz_photos/old-navy-rancho-cucamonga?select=m4NdTknQQc5wpeVgWwv6iw#-I6bjmjnyr88mEXXpIZr0w). They did appear to have more women items then men, but that was okay because found exactly what I needed, so I was a happy camper. read more

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So I love buying online and picking up in store, it's just more convenient, well today I tried to buy a jacket online for my son but it was unavailable at this location and the mills, but since I was at target I decided to stop by to look for something else, so I found the same jacket and only online you could get the 30% off so I asked the associate very nicely and I showed her if they could still honor it, Vivian asked her manager Robert and he said yes, I was very happy it's not the first time I've had great service here , I rather come here then the mills location to be honest, this location is much kept very nice & tidy and that employees are great ! read more

Over priced for the quality and sale signs are misleading. The store staff is rude and has a negative attitude.

Selection of clothes is fine. However, there are always long lines and seems that there are only 2 cashiers checking ppl out at all times. Hire more ppl or get the other staff around the store to help out. read more

Shoutout to the manager Sophia! She has superb customer service! Very friendly, kind, and goes above and beyond to make the customer satisfied. No other team member helped me in the way she did this weekend. I left so happy! Thank you Sophia! You rock!!! read more

I just discovered the jeans. Lost a few pounds and the slims and skinny's are my new jam. I lucked up on a 50 percent off day and got $20 jeans. I tell you life is good. Smaller size on the sweatshirts I always cope from here means more selections for me!!! Can't wait to go try on more stuff!! read more

unfortunately madison was rude and made me leave the store empty handed. i didn't appreciate her disrespect when i asked for a fitting room and when i asked about the price of a product. it made me not want to buy from this location. praying for her happiness! read more

Love Old Navy!! This is my favorite place to shop for baby/kids and myself for jeans or workout clothes! This store is awesome!! The clothing is soft and comfortable!! All true to size and returns are super easy!! Use your Old Navy Credit card for even MORE saving!! Always have great sales and the store is always clean! read more

Veronica was such a big help to me! She did all the work. She knows what's on the shelves and was able to get me in and out quickly. I really appreciate her! And will definitely be back and will recommend this place to everyone. read more

This place is always busy and usually messy but only because they have so many people rummaging through everything like crazy people. If you come at the right time, you'll have dibs on all the new stuff which comes often. The price is right especially when they have sales like Black Friday (everything in store 50% off and more recently 60% off). There are always plenty of sizes in all clothes. Their jeggings are comfy and cute! Always a large clearance section also so these stores are great if you are in a bind and need a quick wardrobe change. Employees are nice and parking is plenty! read more

Old Navy - Black Friday everything 50% off - Children's Clothing Near Me - Rancho Cucamonga, California

The store is a complete disaster. There were extra racks everywhere and blocking aisles (hello fire hazard). Nothing was organized. It looked like the store had been hit by a tornado- and this was after the store had only been open for 10 minutes. Right after opening, the store should be pristine. This place is just an embarrassment. Management should be ashamed. I won't be coming back. read more

Old Navy - This store is a disaster. Management really needs to step up. - Children's Clothing Near Me - Rancho Cucamonga, California

Such a good environment!!! Great workers specially a girl with the name of Laurieal she was really sweet and helpful. She was great. Thank you guys. read more

Worst customer service. Not only do the employees (and managers) not know much about their own services but calling customer service was even less help. The only way to get things done was to do it myself. If a company would like business and returning customers, I suggest basics in customer service. I'm returning all my purchases and shopping elsewhere simply because of this. read more

Went there tonight (12/22/2015), there was a line, not too long. However, the cashier lady name Patricia (Cashier#2723393) cause the line longer, her way of doing check out ruined my day. Let me ask you guys a question first: Can we go to the check out counter as soon as we walk in to a store, save our spot there at counter, and then go shop our stuff in order to let the whole line waiting for us? Of course, we can't. That's very rude, and the person who in charge of check out should stop this from happening. The order should be: 1. Walk into the store 2. Shopping (look for what you want to buy) 3. Check out (or just walk out of the store if there is nothing for you) This check out lady named Patricia (or (Cashier#2723393) whatever her name was) let at least 3 sets of customer occupying the check out counter and look for their stuff for like 10 mins+, the whole line was not moving because of her made this kind of decision. There was even a guy, I guess they know each other, who even turned the check out monitor over to face the customer side and look at the screen and chat with her with laughter. The whole line were waiting, and that guy went to take more star war t-shirt and just waste a lot of time while whole long line were waiting. I take it sometimes people forgot pick something up at check out counter, fine, they can go grab their forgotten stuff, and come back to the counter without go through the line again. BUT the line has to be continue on. Means while the person ran to pick whatever they have in mind, the cashier should ring out the next customer in line to keep the line going. Not just wait there and make the whole line wait. The 3 sets of customers in front of me were all super fast, they only have lesser than 3 items, a guy in front of me only have 1 item in his hand. If the cashier (Patricia Cashier#2723393) would start to ring them out while wait for those who went to shop for more, they line should be shorten a lot. People won't need to wait for those people who can not made their mind, or just selfish. Again the order should be: The order should be: 1. Walk into the store 2. Shopping (look for what you want to buy) 3. Check out (or just walk out of the store if there is nothing for you) NOT: 1. Walk into the store 2. Go the the check out counter and save the spot 3. Shopping 4. Come back the the counter again by pass the long line and spend more time there. And again, Patricia (Cashier#2723393) was the one who let some customer save the spot and go shopping. She is the worst asset of this Old Navy. read more

Waited in line for 20 minutes. Only two employees at the tills and were slow. I ended up putting my items back and walked away. A manager could've done something??? But no, nothing was done and other customers were getting upset. read more

So ... Last time I went to old navy was when I was 9. I'm 27 now so y'all do the math. Style wise not much has changed. It's ok quality I guess. I purchased some workout clothes and spent roughly $80. The quality isn't bad. No rips or holes yet that I can see lol. They were understaffed when I was there and the whole store was a huge mess. This will probably be one of those stores that I'll just stop by and shop at every once in a blue moon. read more

I love this old navy Sophia the team leader was so helpful and made sure we had a great experience and gave us great attention even though the store was crazy busy thank you!!! read more

Wonderful customer service. They were out of my size of a shirt that I wanted and they offered to order it for me and ship it to my home. Thank you! read more

I really enjoy this Old Navy. They are organized and have a friendly staff. The people are attentive to what you need. It's an organized clothing store. The location is great because it has a bunch of eateries nearby and the also Target is close by. It in the heart of the Terra Vista Town Center and it's a nice store to go shopping. read more

I love the sales and prices of the store! I always come here and get a good deal on clothes! And the quality is good!

Sales are great in my book. As far as my husband if he likes something he will buy it regardless of the sales. Toddler girl clothes are ridiculously adorable and their toddler boy clothes are really cute as well which isn't easy to find in most stores. Customer service isn't the best, neither is waiting in the line to check out or try on clothes. 4 stars because the clothes are cute, promotions and discounts are great BUT customer service needs some work. read more

This store has good clothing but really bad customer service !!!!Ashley got an attitude with me when I try to explain pants were on clearance and charge for more I ask to talk to the manager her name it's Andrea she was helpful talking to me but Ashley still was arguing with me In front of the manager it makes me think she has no control on her employees attitude . Too bad for Old Navy employees like this makes business loss customers. read more

THE WORRRRRST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE! asked the MANAGER for help with a pair of their signature rockstar jeans and was given an eye roll then told bc I needed help finding a size I should bring someone next time to help me find a size in THEIR OWN STORE! Wow I have at least 3 $65 dresses in my hand to purchase and a pair of shoes but after I was so rudely helped by THE MANAGER lol I dropped it on the floor and walked out I felt so insulted and angry I will NEVER shop there again and I will be canceling my card with them just bc the last few times I was in this store I've been treated poorly and now this! So angry read more

Very disappointed at this store. The store opened at 7 am and it looked like a tornado hit it. The employees were trying on clothes and all the racks and tables were not clean ,there was trash on the floor. You would think for after Xmas sale the store would be clean . I wont come here anymore. I will be sending an email to the corporate office about this. read more

The worst customer service that I've ever had.Store was a mess .I love Old Navy, after today I would not be shopping at any old Navy in a long time read more

I wanted to go check this old navy old considering I'm new to this neighborhood. The store is a mess! The sales tags are everywhere and you have to read the fine print before buying anything. The cashier was USELESS. She didn't give me the information that I wanted. I have been to old navy every other city and this one is such a big disappointment!! read more

Very poor customer service. The manger is very rude too. I was waiting in line and watched the manger chew someone over the phone. She saw me watching her while hanging up. She was very rude and ask me what I wanted. I just smiled and said nothing. Total bitch . read more

This isn't my Old Navy that I usually go to, but I was in the area and had a few hours to kill. I went in on a Wednesday when they opened. I wasn't quite sure of my pant size, so I brought in various sizes to the dressing room. Once, I got there, the attendant, Patty, was sooooo helpful. She quickly gave me her opinion on fit, found me the correct size, and made me feel like I was the only 1 in the store. They didn't have my size, so she went and found stores that did. She gave me a slip with 3 local stores, their addresses, and the quantity they had in those sizes. I then went to the Glendora location.....service could not even compare. THANK YOU PATTY. read more

Every time I come into this store I always immediately regret it. There's either no carts or the line is long or the merchandise is low or the signs for sales are wrong. There is literally never an easy trip, unfortunately this is the closest one. But I think this last time did it for me, I waited in line for 15 min. I was the next person in line there were 2 cashiers both were helping with returns so it was taking sooooooo long. Finally I was next for my one item and the damn thing wasn't on sale. I told the girl the sign said 20% she said it was regular price and made no effort to check or ask. My son had to use the restroom at this point so I told her that's it then? And raid proceeded to say that's there's nothing she could do. Which is bullshit cause there's something called false advertising. Anyway I didn't even want to give them my money anymore. So we head to the bathroom and there's no paper the only TP WAS ON THE FLOOR, no paper towels. I'm done. read more

Old Navy - Children's Clothing Near Me - Rancho Cucamonga, California

I love this location! They always have a wide variety of items compared to the Ontario and corona locations! They're very friendly and nice at this location as well! They always have some type of promotion in the store or bring back coupons! Which I'm a fan of both! The associates are very friendly! Keeps me coming back! read more