I picked out some dish towels from the clearance section as family gifts, and Natalie even attached the tags and wrapped them for me. I was so grateful for her kindness. read more

Anthropologie is always a fun store for me to wander through, especially when I'm in the mood to browse home and decor items. I love how curated everything feels, from the furniture to the smaller decorative pieces that somehow convince me I need them. One of the best parts is the generous sale section, which often has genuinely great deals on beautiful items if you're willing to dig a little. The store itself is large and thoughtfully laid out, making it easy to browse without feeling cramped or rushed. It's the kind of place where I pop in for one thing and leave inspired, even if I don't buy anything at all. read more

I was at the Anthropologie at Victoria Gardens in Rancho Cucamonga on Sat, Sept 19, 2026 @8:29PM, according to my receipt. The sales associate was wearing a cute Maeve denim mini dress. She told me that the dress was currently in the sales/clearance room and that I should try it on. I did try it on and it fit perfect. However, I noticed it had a weird smell but it was not that strong. I thought I may just need to wash the fabric. The cashier told me it was a FINAL SALES item and could not be returned/exchanged. I also went to Free People and a couple other stores and made purchases. I had placed my Free People and Anthropologie clothing items together smaller bag inside bigger bag to consolidate and carried my other items in separate bags. I put all items in my trunk. By, the time I got home @ 10PM and opened the trunk of my SUV. The whole of my trunk had that smell and the strongest was coming from the Anthropologie bag. I had to clean my car. I threw out all the shopping bags, even the reusable ones. I had to soak all the clothes in a mixture of baking soda + detergent for 24-48 hours and washed the garments 2-3 times. The smell was still present. I had to then soak the garments in vinegar water mixture and re-wash the clothes again. I returned to this same Anthropologie yesterday Sat, Sept 26, 2026pm 8PM. I was returning an online order. While there, I spoke to 2 sales associates to inform them of what happened and to educate them about the smell of their clearance section so maybe they can warn the public prior to purchase. One of the sales associates was young, dark hair, Latina, good heart, understanding, and had integrity. She was honest and mentioned that they do not know exactly where the smell is coming from but they have tried to spray the clearance room and air it out. That other customers have mentioned it. She noted it when she first started working there but since she is often there a few days out the week that her nose probably got use to it, so its hard for her to smell now. She mentioned they are aware of the problem and actively trying to work on fixing it. I appreciated her honesty. The other sales associate was a Caucasian female, middle age, with mousy brown hair, facial acne/scarring stood next to the young sales associate and was lying the entire time. She stated that she is unaware of any smell and nobody ever noticed a smell and that the associates are there all day long etc etc etc. She was trying to convince me that there was no smell after I just told her I had to clean my car and the clothes and throw away all my bags and some items due to the clearance room smell that permeates into everything. In addition to hearing the other sales associate admit to the smell. Just bold face lying. I was not interested in her lies. Her dishonesty disgusted and repulsed me. That type of flagrant dishonesty and bold lies turns my stomach. She has absolutely no integrity. I do not recommend shopping at this location. If you are interested in a better Anthropologie shopping experience in-person, then I suggest the Santa Anita Mall location or South Coast Plaza location. Also, the location in Scottsdale at the Fashion Square Mall is another good location. The associates at those locations are helpful and have integrity. I have been to these locations several times and their clearance room items as well as their regular cost items do not smell. Free People is a sister brand so you may like some of those items as well, however they don't have a clearance section. This was my 1st and last time buying a clearance item at this location. I usually purchase full price items so i was unaware of the smell. If you shop Anthropologie online its a hit and miss with the sizing and materials. You may have to order a couple sizes and do several returns. Obviously there is more selection online than in-store but its also a gamble. Good luck! read more

I love their style, it's classy The store has variety, from clothing to home needs. It became one of my go to place for shopping next to Nordstrom read more

The customer service sucks! i walked around the entire store with two sales people working not one time did they ask me for help or say hello i was l looking for a size and not one time did anyone come. They started following me around but not saying anything This is the 3rd time this has happed at this location I hope they can do better read more

Love this store!!! Amazing staff, merchandise & vibe. This is definitely the best Anthropologie around read more

Anthropologie - Women's Clothing Near Me - Rancho Cucamonga, California

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Omg!!!! My whole Wardrobe is becoming Anthropologie! My favorite finds are most definitely from Anthro! This is a one stop shop for sure! You'll find the most gorgeous outfit that leaves you feeling flattered! Also you'll be able to find some of the most unique houseware items, candles, beauty items! Even some unique furniture! Also, most importantly! I've only received the most stellar customer service! They're truly helpful with a smile! My favorite place to shop! read more

My new favorite store! They have so many cute pieces and the customer service is the best. They started a room for me right away and added to it as I picked out more clothes so I didn't have to hold a bunch of stuff. Super helpful with questions too while I was trying stuff on. Sizes do run a bit big, I'm normally a medium and fit a XS or S here. Love that they're size inclusive and overall their clothes fit really nicely. Ended up getting a pink fringed dress and a fur coat for a holiday party. Also got a bralette and a shirt belt--they have so many cute accessories! Super cute purses too. Will definitely come back. read more

Megan was super helpful and fast, She knew exactly what to help me with. Also answered my call before they opened. I'll be coming back for my gifts. read more

My friend and I went to this location as I wanted to see a few items I saw online in person. We weren't greeted upon entering the store and after awhile I noticed I was being followed throughout the store by one of the associates, however she never offered help or assistance, instead just lurked in the shadows watching me. I found my friend and we left. I would have purchased quite a few things, but the judgement and following as if I was gonna stuff a dress in my clutch bag was a huge turn off. My friend said she was followed too. Hate to blame it on us being two black women but gotta call a thing a thing. Definitely won't be coming back to this location. read more

I got a gift from Anthropologie it was a spray perfume. The sprayer did not work so I took it back, un-used, for an even exchange. I was unable to exchange it as the other ones in stock also had broken sprayers. I told the clerk that I just wanted to exchange it then for something else but was told I could not do that since there was no receipt. But what was more annoying was her overall disposition. I had to ask for the manager who sort of told me the same thing but then after I explained for the second time what happened with the sprayer - was willing to do it. Can't understand how an up-leveled boutique has worse service and return policy than Walmart . This is why people shop on Amazon. read more

BAD CUSTOMER SERVICE...My partner and I were waiting in line to check out with our purchases with everyone else and as it was our turn to check out...with the cashier (young girl) in the white print dress....a lady with returns to the store cut in line in front of us and this cashier said nothing to her..like " I am sorry but you will need to get in line like everyone else".. My partner ask this young girl cashier if this was going to be a long return transaction as this woman was pulling various receipts out of her purse...the young cashier did not answer the question.... SO we placed all of what we going to purchase on the counter and said we will not be purchasing these items and walked out. Neither this cashier or the other cashier said or asked us anything about what was going on or apologized to us for this inconvenience. We do purchase gifts for friends and family from this Anthropology store on Monet st in Victoria Gardens ...but we "WILL DEFINITELY NOT EVER BEING SO AGAIN".. read more

This place never fails to amaze me with the lock of interest in customer service! I wonder who hires these people??? I am always expecting the o really needed a fit for today.. Big event at the hollywood bowl. After obviously being ignored, I proceeded to approach the register. Just to get one of the associates, Kler walks away from me! That's totally normal. Meanwhile, the other gir on the phone is a bit more approachable. I asked for what u wanted and didn't know. Obviously , anything was and had to ask Kler for it. It was a two-piece set that Kler gave me the pants without the blouse, and she said we dont have it anymore!" Plot twist they had so.e right next to the pants I had to go get my self!!! I try so hard to buy it, but with this lock of customer service, I take my business else. I said Kler look I found it she sarcastically laughed and walked away!! I want management to know who they are working with!! Friendly remainder retail is dying as we speak!!! read more

I don't know who this responsibility falls on, but who ever is in charge of this needs to change the hours of operation on your voicemail and Yelp. They both say you close at 9 pm. I got there today 6 minutes after 8 pm and the store was closed. Now, the reason why this bothered me was because I drove out based on the store hours. And I don't live close. And I'm a mom to two toddlers. Getting out of the house alone is a huge project, I knocked on the window to get the employees attention just to tell them that they need to change the info on hours. Please fix this so that it doesn't happen o someone else. read more

Corporate obviously doesn't care about this location because the customer service standards are non existent. Is there even a manager who trains their employees here? Walked in today not realizing they were closing - maybe because all the employees ignored us and instead just closed the door behind us and turned off their music. When we realized they were closed my friend and I immediately went to the register to ask if they were indeed closed. I came in for a return and did it but the transaction was incredibly awkward as the sales associate said nothing the entire time. They were obviously angry at us for coming at closing - but it would have been fine if they had just told us and we would have left immediately. I know it's a weird time to be working in retail but obviously the employees at this store are angry at the company, their life or the world. Maybe they should be nicer to customers or else they could probably just close this location and no one would notice. Never coming back to this place again. You should drive to the Pasadena location where the employees are well trained on how to work in a retail store and probably actually like their job there. read more

Me and my girlfriend walked in today to look for a gift for her mom when we noticed the employees began to eye us suspiciously and follow us. We were frequent shoppers, but won't be after today, they seemed to stereotype us because they never act like this when we go with her mom who is white. We are both Mexican and all of a sudden we received horrible treatment. They followed us and pretended to size clothing, which we knew they were faking because we both work retail. Second, the security kept glaring at us while grabbing his ear piece and it made us so uncomfortable and was a hurtful experience. Racist store with prices only for the upper class. read more

This is my favorite Anthropologie store. It's probably not the biggest store, but I believe that the layout is the most thoughtfully laid out Anthropologie. I just love the energy in this store, and they have the customer service to match. The girls and guys working here are always so friendly. This store has a great selection of home furnishings/ decor, and the candles are to die for. In fact, this store is the only reason why I come to Victoria Gardens. I also enjoy how it's nestled on a not so busy street in the mall, so the foot traffic in the store is never too busy, so it never feels like you have to shop around someone else which I love! read more

My husband and I came in tonight and Kristen helped us. She was so amazing and made our night. Her positivity and grace were refreshing. Thank you so much Kristen you are appreciated! read more

I like this store a lot, even though they're pretty pricey, but it's possible to grab some good things on sale. They have such unique, eclectic, earthy style & I love their clothing and accessories. In October, 2012, I bought this salmon-colored leathere hobo-style bag that I love...wish it had been on sale, but oh well! The salespeople may be a bit snooty sometimes. The stores' layouts are spacious and very nice & relaxed. All the locations I've been to are nice and pretty much the same and I've been to about 4 or 5 southern CA locations. read more

Update: today is Oct 9th 2018 and I only received partial order and they charged me $1800 and still have over $5000 unauthorized hold on my credit card! The dining set is only $2900! I placed an order from their web site on Sep 1, 2018 for amount of $2900, not to mention I haven't received the item as of today (Sep 28, 2018) they keep putting authorization hold on my credit card 5 times for total amount over $10,000, this is ridiculous and very irresponsible behavior! After second phone call with their Rep they are putting request to drop the charges, very bad shopping experience from this company! Not recommended! read more

All the staff were AMAZING!!! Incredibly helpful and delightful. Great selection of clothing, accessories and home. Conveniently located and easy to get to. read more

Such quirky, adorable clothes. A little pricey for blouses and housewares but soooooooo worth it. Anthropologie is the kind of store I can browse for an hour ... just looking at all the cute little things they have to offer. From cooking aprons, glass doorknobs, designer candles, premium denim, coffee table books ... they have it all. Such a chic, whimsical place. If only I found a million dollar gift card for Anthropologie on the sidewalk ... oh, what a happy gal I would be. :) read more

I want to say what a great manager you have in Roslyn at Victoria Gardens in Rancho Cucamonga. Anthropology is fortunate to have her. She went out of her way to help me with an issue that I had a concern over. She was kind , professional and she obviously cared! Which is lacking in our society today! I can't tell you much I appreciated my interaction with her today! Roslyn, you are a gem, very valuable! Please know and I will be back in the store soon! Victoria read more

I always love what I see in this store.. their clothes are really cute and they have home stuff too.. One of their cashiers told me they are sister company to Urban Outfitters.. it's be awhile since that happeend.. but I'm pretty sure that's what she said.. Their stuff is very, very pricey.. similar to Urban Outfitters.. It's a little too pricey for me.. but I love walking into that store and window shopping.. It helps that it's in my favoritestestest mall ever.. :-) read more

One of the best customer service experiences I have ever had! I came into the store today hoping to find a dress for my engagement photos this weekend. I am not a person who is particularly fashionable and I have a hard time finding clothes that flatter my body shape. I asked Viviana for a recommendation on a top to match a skirt and she asked me what the occasion was. As soon as I told her she started working with another employee, Ana to get me a bunch of dresses to try. They were absolutely wonderful and made what is usually an anxiety inducing experience into a very pleasant one. I found my perfect dress, thank you Viviana and Ana!! read more

I think this store is bigger than the one at the Americana in Glendale. I love the layout and their retail displays. It's like being transported to another time and place. There's a very poetic quality to this store. The ladies are helpful, but they don't follow you around. Their dressing rooms are spacious and equipped with several hooks for easily hanging clothes that you try on. I enjoy coming to this store although I only buy things that are on sales since I find their clothes outrageously expensive. I do respect the level of quality that their clothes are made of, hence, I understand why they cost so much. They have a big SALE sign on their door this month but I was disappointed to find only one small rack of clothing that was on sale. Most of the other stuff that were on sale were home goods and knick-knacks. If you know your size, you're better off catching items on sale on their website. Upon checkout I wasn't helped right away. Although there were several staff members around, it seemed like they were busy with other things like restocking. I hope they can checkout customers faster next time. read more

I love Anthro. Today I went in near closing time to get a last minute--but special--birthday gift. I found a typical Anthro dress: silk maxi for ~$99. I knew what would make it extra special is the presentation. Jessica went out of her way and did an amazing job!! Given how light and tiny the dress is, Jessica put tissue on the bottom of the box and wrapped it in the most delicate way!! This is why when in need of a special gift, I ALWAYS think Anthro!! The only thing that would make Anthro 5 stars is if they carried more XL and up to a size 14 given that's this is average American girl size. So when I can't find clothes in XL for a special gift I can always find great smelling candles :) read more

Love, Love Anthro! I don't shop here as often as I would like and should but when I do, I splurge. I love Anthro's style/fashion. It's a timeless fashion. I would really like to see this location get shoes in the near future. Even if it meant a few at a time to try out. I love their shoes. I also love their home merchandise! I especially love their furniture. Their pieces are amazing! Customer service is not always the best but I can't say I've personally had an awful experience. They can work a little more on greeting and being a bit more pleasant. read more

This is one of the larger Anthro stores and is more spacious than the Pasadena location. Love the cute clothing here and it's always neat inside. Make sure to sign up for the member card so you can get a 15% birthday discount! Staff is friendly and helpful as usual. read more

I believe this is the only branch of Anthropologie I've ever been to. Every time I go I have a very good experience; the employees are very kind and helpful and the store looks always neat. read more

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Well, its covid pandemic time so i'm ordering little gifts online instead of in store. I ordered 2 of my friends in FL fall candles to be delivered. One of my friends got her candle 2 weeks after shipping. One friend (who lives 2 hours from the other friend) has yet to get hers, and their website shows no clue as to where that item is. I called "customer service" who I'm pretty sure isnt happy with her role as a customer service representative, and was told she had no idea where it was, but will put in a lost claim report and I'll hear back in a week to 10 days about my item. Oh, ok. No biggie. Nothing else? No "we're sorry we have the WORST shipping process ever?" In a day where you can buy pretty much anything on amazon, or at stores that literally ship a day or two after ordering, you think your process is gonna cut it? Its not. Its 2020, people expect to get gifts delivered BEFORE 3 weeks. While I love their items, they're overpriced to say the least, but they at least need to get them to the recipient within a week or so.... NOT 3 weeks. Will continue to shop at places that ship quickly, so I can count on my gifts arriving asap..... and with customer service that can actually help. (like zappos.... every company needs to take note from those people. Im not sure how they pull off what they do, but it seems like before you hang up the phone, your item is on your porch. Anthropologie, take notes from those who know how to do the business...... you're not going to make it much longer if you dont up your game (by a lot) And from the other reviews, your in-store situation needs to change as well. Maybe during pandemic time, you could do a little "how to take care of your customers" retraining? Maybe a "overhaul on shipping processes" would also be helpful. read more

This used to be one of my favorite stores, but due to one missing element...customer service. A greeting at some point would be the absolute least the 2 ladies could of done during their conversation with each other. I literally followed them around and they moved to a different spot each time to keep talking to each other! read more

I always come here or usually order online. My experience has been great. But today is totally different. Poor customer service. Arguing with the customer. Does not really want to accommodate me for my exchange. I was told system is down, not working for exchanges or returns but you can actually purchase. I'm so disappointed. I had to beg for her to try the exchange first since I'm too busy to come back just for my return. It's so frustrating when people are too lazy to help and automatically shuts you down. In the end that filipino lady with a black beret and silver earrings was able to make the exchange and to find out it was just taking a long time to process the exchange, so is the system really down?!! I don't think so, at least not mislead people to believe it otherwise. And this lady just kept talking and arguing with me, when I told her I just want to be done and be over this, and I have nothing more to address. It's so annoying when she continues to prove her point, kept talking, tries to overpower me, and she forgot that I'm the customer. Wow! what an ultimate unpleasant, and unprofessional experience!!! read more

Every time I'm here I'm always greeted, checked on, and surrounded by employees who are helpful, engaging and happy. The line is never long... im normally an online shopper for anything anymore bc most in store experiences truly lack good customer service. But not this Anthro location. Top notch people work here!!! Thank you! read more

Employees are not friendly. They acted like I was invisable. A girl said she would check something for me and never came back. They need a meeting on customer service. read more

this is a great store. i've shopped here a number of times and always have a wonderful experience. the store is very clean and well organized. the staff is so friendly. even if you're in just picking up a couple of bowls or clearance items the sales staff will still make sure you feel walk out of their store feeling as though you made an $800.00 purchase. i am always more than happy to patronize stores and companies in general that practice a level of customer service that is better than average. in the case of this store i'd say the customer service and staff are exceptional. read more

Anthroplogie is my all time favorite store and this store itself is amazing, beautiful, clean and lots of clothes/merchandise! Why the 3-stars then? Very poor customer service behind the cash registry when I first walked in the store to exchange couple of my merchandise. I ordered this online, but Anthro shipped it in multiple packing and I didn't want to pay 5x $5.95 and decided to exchange/return in the store instead. The manager was very grumpy, not at all friendly and gave me "condescending" looks. Was it my dress? or was it my curvy body type or that I looked like Mindy Kaling (whom I adore btw!) from my fav tv-show The Mindy Project??? I was like yes, I'm a 5.2" curvy Indian/Dutch girl and wearing a dress from Anthro in size 10p, maybe if you would eat a hamburger once awhile you be happy too (just like me, specially now that I'm thinking about that hamburger... Mmmm...). Focus Bho! Okay, of course I didn't say this up loud, I didn't want any problem with exchanging/returning my merchandise and I'm raised by parents to be nice to my elderly ;) No eye contact with me when she was handling my merchandise and she was just talking away to the other cashier about her plans for the upcoming weekend. Even at Target they have better customer service! I must say that the rest of the staff was awesome and super friendly, specially the guy and the girl who worked in the fitting room area. Very helpful, maybe they should make one of them the manager there, I'm sure the store won't be empty it was like last couple times! When I was checking out my new found clothes at the registry, guess who was going to help me again? Yes, the manager... Why oh why Buddha? She was ringing up my stuff till I asked her if she could order me a dress I liked in a size bigger, unfortunately their were sold out in the store and if it was possible for her to put in an order online for me. Bam, she was gone and came back with a different cashier, explained to her what was going on and handed everything to her... Thank you for that, because this girl was not only breathtaking beautiful, but oh so friendly! I think next time I go the Anthro store in Glendale or the one in Los Angeles and if I do decide to go the one in Rancho Cucamonga I make sure I bring a hamburger for the manager ;) read more

This is the place to go, ladies, if you ever want to feel as if you are not in the mall (when in fact that's exactly where you are). They have kickin tunes and clothes that look awesome on the hanger. I don't know how they look on my awesome ass because I KNOW they won't look good on my credit card statement. read more

Big store, big sale section. I mean come on, the sale section is the first section I go to because Anthropologie is not the shop you shop at when you aren't working (which has been my summer status). They had a ton of good sale stuff but I only looked, and touched. The store is better organised than a lot of Anthros I've been to and they also seem to keep the floor well maintained. Clothes aren't falling off the hangers, books and bottles are all placed nicely, and the staff is friendly and helpful. Definitely a pleasant shopping experience. read more

Piss poor service. There is one guy there who is very kind and nice and bright and helpful but the rest of the employees are really good at ignoring people standing right in front of them. The store is really organized because nobody shops there, the store is always empty, with reason. read more