I had a great experience I came in really needing some help buying a few pair of Jean and I was immediately greeted with a smile and excellent customer service from Maddy extremely helpful I bought 3 pairs and tried on a ton more but honestly I loved the customer service I received thank you so much . read more

Always looking for a buckle location during gift season. Great spot located at Victoria gardens. Great service! Nice apparel and accessories, shoes or boots to complete the outfit. Gift cards available. Parking located just behind in the lot or metered sidewalk parking right in front if you're able to beat the crowds. read more

Buckle - Men's Clothing Near Me - Rancho Cucamonga, California

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I used to love shopping in this store but the loud Mexican music playing is way too much. I will not return and don't even care to purchase from the brand anymore. read more

Horrible customer service, lied about having a manager on site to do a store credit for BKE jeans that ripped less than a few months after purchase. read more

My first time in Buckle store in Rancho Cucamonga CA I had the very best experience right away when I walked in a young man named Azael helped me he was very polite and professional he told me about the jeans and I decided to try them on I couldn't believe how good the jeans fit me I always have a hard time finding jeans I am so glad I walked into the store and I am so glad Azael helped me out that young man needs a rise we need more people like him Buckle is lucky to have him thank you Azael for helping me find what I needed that day will be now my favorite store to shop at read more

I have never received such incredible customer service at any retail store!!! Eli went above and beyond in every possible way. He was friendly, patient, understanding, professional, and truly listened to what we were looking for. It felt like having a personal stylist! Eli took the time to bring several styles and sizes directly to the fitting room and made the entire experience stress-free and enjoyable. We drove all the way from Palm Springs, and it was 100% worth it. We'll absolutely be back to shop with Eli and I'm bringing my whole family next time. The jeans here are the BEST! Great quality and amazing fit! You will not regret it! If you want top-tier service, ask for Eli! read more

HORRIBLE SERVICE. selection isn't that great and overall just don't bother coming to this location read more

I went in to buckle to try on some jeans and Eduardo gave me great service, he helped find the right size and I was very satisfied with my purchase. He was so convincing to get the buckle card, unfortunately my credit was not good enough read more

Buckle - My new buckle jeans - Men's Clothing Near Me - Rancho Cucamonga, California

Today on January 20, 2024 I was helped by Hannah. Hannah has a lovely personality and a kind heart. She went out of her way to greet me and guide me through the store despite my gigantic stroller lol. She gave me her suggestions and started my fitting room while I was shopping around. Not only did she make me feel comfortable, but her suggestions lead me to my new favorite pair of jeans. Jean shopping is horrible but I must say, this was the best shopping experience I've had at Victoria Gardens, and a beautiful introduction to Buckle as a brand. Hannah I hope your pillow is always cold at night. You're a rockstar. read more

Tried shopping here again. The customer service has disappeared. Had to keep looking for someone to help us. I had to keep looking for clothing to try on. I asked "can you get us this size"? The comment was" they are over there". LOL. What happened to Buckle? They were known for the great customer service in the past. Maybe it is just the Rancho Cucamonga, Ca. store. read more

This is my go to !! So many unique items and good customer service. My favorite part they have motorcycle parking right outside of the store Score!! read more

Awesome store at Victoria Gardens. Wished they had more in the greater Los Angeles area. Natalya was super helpful and we clicked. Found the right pair of jeans and kept 2 teenagers happy. read more

I bought these pants at this buckle store and did alteration from them as well! so you're telling me that I waited for a week for them to F up my pants! whoever does alteration from this buckle location needs to resign!!! I have done so many alteration with my pants from different location but never like this!!!!! this is not how you do it!!!! read more

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Buckle does not stand by it's products. Ordered a shirt online and followed the care instructions. It shrunk two sizes and they will not take it back for an exchange. Shirt underneath is a normal large from one of their shirts. Shirt on top was a large and is now a medium to small. read more

I called and put an item on hold before Christmas for a gift. I drove 30min there. Sat in 15 minutes of mall traffic. Walked through crowds of people during a pandemic. Got to the front and was told that they sold my item to someone 5 minutes earlier. Management offered me free "overnight" shipping, which actually meant 2 days later. Corporate wasn't any better. Buckle isn't worth your time. read more

Love love love this store there use to be one in the Irvine Spectrum and they closed it. Not sure why. It was always busy. Now I drive from Orange County to Victoria Gardens in Rancho Cucamongo which is a 2 hour drive. The selection and the customer service is well worth the drive. Huge selection of jeans and tops and all the extras read more

The ladies who work here are phenomenal! I went in looking for a pair of jeans, which is not an easy task for me as I have a smaller waist with semi-muscular/larger legs. These girls, especially Hannah, all pitched in to help me find the perfect jeans! All of them continuously brought different styles to try on and even brought a few shirts for me to try with them. After going through a ton of jeans, we found the perfect ones. I'd like to make it clear that all of the jeans they sell there are great, it's just difficult to find the right ones that fit my shape. I ended up walking out with a few items that the girls helped me out with and I can't wait to wear them. The quality is great and the prices are fair. The customer service here overall is amazing, I don't think I've ever had such an awesome experience at a clothing store with employees who genuinely wanted to help me out. read more

I literally love this location! It is such a breath of fresh air to walk into a store where the employees actually care about you. They don't push too much but make sure you have what you need! Shout out to Hannah for doing an awesome job making sure I got the right fiy in my new boots! Most likely would have walked out with a wrong size otherwise. Super sweet girls and such a clean store. Always new products and plenty of styles to chose from! read more

I have been an avid buckle shopper for the last 2 years but this last visit really set in stone why I will not be coming back to this store. I have been to this store a total of 5 times, only one time did I have a good experience. I'm not sure if it's the location that has turned the employees into snobs or just plane out made them rude. But today I was helped by a girl named Shay I want to say. She was chit chatting with another girl and when I asked her for help with something she got a little snappy. And I showed a picture of some jeans on my phone I had saved from the website. She told me they didn't have any here in store and the same with a handful of other items. After I told her I was looking for a certain style jean she acted like she had no idea what I was talking about. And when I asked for another size she acted like it was a huge inconvenience through the jeans over the door and walked away. Whenever I asked about something's in the store she wouldn't give me a straight answer. I've never been in a store with such poor customer service. I have no problem with waiting till I go to Louisiana to head up to the buckle at Prien Lake mall or order online. The customer service at this location is not worth the drive at all. read more

this is a jeans specialty store if you did not know. Which I didn't. The staff is so knowledgeable about the variety of jeans they have (high end jeans at that) but can tell you what will look best on you and why. They can explain the process in which the jeans are made, why the fabric was chosen, why you need to purchase an actual size that you feel is too small ( because in about 2 hrs. they will stretch due to the small percent of spandex built in, that they will be just right ) by the time you need to show off your sassy new jeans. Love this spot, they are patient, I took about 2 hrs buying about 3 pair of jeans and 2 pair of shorts...all of which make me look crazy skinny, sexy and comfortable. What more does a girl want? visit this store if you want to have the best looking boo-tay and you want your husband(which I do) grabbing it every chance he can get (which he does :) read more

Buckle is one of my favorites, and just might be for you if: - you need help in the fashion department (the girls will assemble endless outfits for you!) - you like more unique things (they carry items of different material / fabric, and go well with layering) - jeans are your thing.... the jeans here are fabulous! Miss me, Rock Revival, Big Star... lovely little things. That being said, you will likely walking out spending half of your rent / mortgage in one trip! Be careful!!! This location: girls rocked, as always. It's rare to find happy female employees, but The Buckle as a corporation manages to hit it dead on for all of their locations. read more

I love this store!!!! I come here often and the customer service is always on point! It's very clean, organized and they always have new updated clothes. I also love bling and they never disappoint with their jeans, tops, jewelry and watches. Shoutout to Ally for always making me feel comfortable and helping me out every time I come in (which is often). They also always try to remember the customers names which I think is a nice touch to their awesome service. Thanks to everyone there! read more

I love The Buckle. My first Buckle experience was in Missoula, Montana, where my mom grew up. we spent every summer there and that's where i did my school shopping. then, FINALLY, they opened a Buckle in Lynnwood, Washington, near my hometown. My bestfriend and i made a tradition to collect as many gift cards for christmas as possible and go crazy buying jeans from The Buckle. since i moved down to LA, my bestfriend made the trip to SoCal so we could spend some good times together and go to The Buckle. this Buckle is nothing less than what i have expected and have received at the other stores. you tell them size and style you prefer then you just get to spend your time trying on jeans after jeans. i love it. i love jeans. and i love buying my jeans here. they will tailor them for free too. not too mention their awesome layaway plan if you get excited and pick out one of the really expensive pair or several middle priced pairs (like i have done). their customer service is great. always super friendly and not pushy. read more

AMAZING CUSTOMER SERVICE YESTERDAY TO ALL THE MEN AND WOMEN AT BUCKLE. Thank you TJ for helping my boyfriend Mark out. Thanks ladies for all the wonderful styles you showed us. I love the team work and professionalism. You all are fantastic. The customer service you showed yesterday is why you guys have a successful store, it speaks volumes. Mark bought jeans yesterday and by the end of the day they were done and hemmed. I was super impressed. Not only that when i returned to get the jeans they had remembered my name. HUGE! Thanks again for everything............we will be back. Jamie and Mark read more

Went in browsing and came out with 2 outfits! GREAT customer service. The girl that helped me was sweet and stylish, didn't give up until I was happy! The buckle always has a great selection but sometimes it's easier if someone puts an outfit together for you.... Love this place! Worth the drive for me to get great results! read more

This is one of my favorite go to store for jeans. I still wear miss me, and they have a variety, and the tailoring is free, and believe me, when you're vertically challenged, that's a huge savings. $$$$$$ saving $$$$$$$ makes me happy. The story always has a positive vibe. The management, and staff are awesome. They are always eager to help you with anything. I have never been disappointed with the service, and selection here. Their accessories are perfect. They offer a punch card ( rewards card ) I almost always fill one up at each shopping visit. They do have a nice mens selection as well. If you love jeans, and great service, you won't be disappointed. read more

Just left the store, VERY HAPPY! FANTASTIC SERVICE from Robert!! Thank you so much Robert! Robert asked all of the right questions, listened to the comments my son made and found the perfect jeans for my very hard-to-please son. Robert also found jeans for myself and my husband to try on. Again, asking the right questions and listening to our answers! Robert gave us a card with the styles we liked listed to make shopping even faster on our next trip. One nice sale later, we all left the store happy! Fantastic job to Robert and the Buckle team! A store that gets the meaning of 'customer service!' read more

I love the Buckle...please don't get me wrong. I love the customer service in these stores and how they try to personalize your visit. Well this store didn't provide that. Maybe it's because I'm wearing comfy clothes and a hoodie...I perhaps gave the the impression I can't afford to shop here...I'm not certain what it was. My boyfriend and I walked in and there was a group of associates "folding" clothes. They "greeted" us with a quick hi. That was it. Not a "how can I help you?", "is there something I can help you find". More customers came in after us, of the lighter skin tone and these associates attacked them like car sales people. It's frustrating because I'm ready to spend money but apparently, Buckle isn't wanting any part of that. read more

Great customer service. We especially loved, I believe her name was Danielle, today. The employees were eager to help out and you could tell that they genuinely get along and enjoy being there. I also noticed the store was super clean and organized. read more

Wandered in and found some jeans I liked. After spending an hour trying to figure out how their "promotion" works because either one thing or another disqualified the "free item" I ended up spending $400 and getting a $5 iPhone charger. read more

I want to shop here but I can't stand the sales people! Just let me shop and stop bugging me I don't care about your promos or sparkle jeans. read more

I love this store! The workers are super nice and helpful. The clothes are good quality and prices are reasonable. It's my new favorite place to shop for accessories. There earrings are the best! read more

The jeans range from pricey to medium price ...BUT it's so totally worth it. The hem them for you and the customer service is amazing! The 2 super sweet sales associates helped me find the perfect jeans ! I am going back today to buy them :) read more

The service is always so great in this store. One of the guys that worked there acted like a personal shopper and found me such perfect jeans, I had to buy 2! I'm always greeted nicely and usually find something I must have even when I'm just there to browse. read more

Not my thing. If you are into lots, and I mean LOTS of bling on your attire, you may like it. Overpriced in my opinion too.

Luv love this place best place to buy Jean for the curvy figure that's unstoppable in every way the service is absolutely great they listen to you and you're trying to make a change if you're looking for something new fresh sexy way Jean makes a woman body sexy they are worth every penny I love the way they make me feel best place to shop read more

I had terrible customer service from an employee named Tessa.... this normally doesn't happen here.. I won't be going back because of her service read more

Go see lauren h. Did great go see her. She work with my mom for 30 mins . Like a personal shopper. She was friendly and was very personal.

Came in today to look for some jeans. I originally didn't think I'd find any my style because all I saw where bedazzled ones. Whatever right. I was there with my mum and she decided to look for some shirts for my 6'8" brother who only wears black. The salesgirl did a great job finding several options that were long enough for him that were his style. Then she asks me about anything for me and I told her what type of jeans I wanted and she found me several pairs. I would have bought more if I wasn't still in the process of losing baby weight. She even gave me somewhere to sit to feed my baby when she started yelling for food. I loved they have longer inseams so not only can my brother get pants from here but so can my husband. And they hem the pants for free. Needless to say I'll be back. read more

Most amazing staff. I came all the way from Calabasas and they had a dressing room filled with assorted jeans in my size ready for me to try on. I felt special & pampered with all my needs met! Thank you!! I love this store!! read more