Buy 2 get 2 free is this years Black Friday deal. The line was only 10 minutes to get inside and there were a lot of workers willing to help. This place was def more organized than other stores. Much appreciated... read more

Levi’s Outlet Store - Accessories Near Me - Ontario, California

Had a great experience coming to this Levi's outlet store! Wish I would have gotten the name of the person that helped me, he was very nice and helpful! I was shopping for some good quality durable pants for my son and was able to find cargo camo Levi's...Levi's are pretty pricey but the quality is great and lasts a long time! The store was clean and organized! I will definitely return again, I'm thinking back to school shopping! read more

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Inside the Ontario Mills Outlet. For a Quick walking access , park at the Polo Ralph Lauren and Gap outlet parking area. * 15% off student discount need to show Student ID . The normal return/refunds policy timeframe is 30 days, except during holidays when it's 60 days. I found some great discounts on jeans , with an additional 60% off the already marked sale / clearance price. Many of the items are an additional percentage off or a buy one get 50% off. read more

Staff members are friendly the selection is limited as everything is online so they recommend trying online. Price is expensive however you get good quality products. read more

It's here if you're looking for it. All Levi's at pretty good deals. Selection varies, I'm sure as the seasons change. Employees are really quick to assist and will let you know where you can find some sweet deals. read more

Price point is awesome compared to other stores that sell Levi jeans. Always look for a sale, they are easy to come by. Love that if they don't have what you want in stock they will assist you in ordering it online and sent to your house. read more

Great service! Was shopping with my son for some birthday gifts for him and Eric helped us! Not only helped but shopped with him! I totally appreciate the great service! The price is great too! read more

I didn't have my receipt and was returning and buying more items Michelle helped us and was very pleasant and nice.. the process took a few minutes .. just want to give her a shout out great person you have working there good customer service read more

I'm getting tired of going on Black Friday to this store So to get a discount. You gotta buy two pair pants and get two free. That was a deal for Black Friday, 2025. How about we just buy one pair pass $40. Make it out simple why they want us to dump our money into one store. There's like two other stores that so people want to go. Remind you each pads cost $70 plus tax. read more

Staff & Location get an absolute A+. I ordered a pair of jeans online for in-store pickup that would be ready in 3 hours. Despite not hearing back for more than 4, I decided to head to the store and see if I could still pick them up that same day (mind you 20 minutes before closing). The sales associate and manager that helped me had no problem getting my order for me and apologized for any inconvenience (it was no trouble at all). I was even able to try them on and exchange them for a different size all before they closed. Customer service was top notch and the store was clean/full with inventory. I also got the jeans online sale which was great (especially for Levi's). I'd like to thank the staff that helped me with my transaction and I absolutely will be coming back to this location. read more

5/5 would definitely recommend shopping at this store. Brightly lit - Friendly staff - Product in stock - Cleanliness - Great wonderful customer service! I was helped by an employee named Joanna. Her friendly disposition and willingness to help me find what I needed was outstanding! She was VERY knowledgeable in the stores product. Thanks Joanna for making my experience in your store a pleasant one read more

Levi’s Outlet Store - Accessories Near Me - Ontario, California

The customer service at this location truly is amazing I have had such a great experience that I went twice this week to find the perfect Jean that suits me, big shoutout to Irene, Lydia, Chris, and Michelle for the kindness that they have shown. Irene and Michelle helped my mom find the perfect pair of jeans, Chris helped me at the fitting room and brought different style jeans to try on and all 4 he brought me I bought because he nailed the fit and style that I liked, Michelle at the cashier showing such positive customer service. This what customer service is about I will definitely be back. My name is Ezequiel and I am big on doing reviews on people who show extraordinary customer service! Thank you for the great experience and kindness :)! read more

There was a worker there who was helping a woman and she just sounded so confrontational. She was a heavier set woman wearing a black shirt on 10/04/2025. She really seemed like the wanted to be right. That's horrible customer service. read more

This place is nice. We stopped by here 4/18/2022, to purchase some new jeans for my younger son. As soon as we got to the back of the store where the 501's were, Ruth popped up and asked if we needed any help. We told her, we won't sure his size and she helped us out right away and helped us find his size. Turns out he's a 30/30. He tried on different pants, and she helped us pick out 4 different kinds. My son was happy, and she did an outstanding job. Not once did she complain or gripe when we told her, "those don't fit right, those don't look nice." She put them away and got us more options. I am a business owner, and I would be SUPER IMPRESSED AND HAPPY, to have an employee like Ruth. Good job. Thank you so much for your help. You are amazing!! ~JD Tint Haus Audio & Accessories. read more

Levi’s Outlet Store - Levi's 505 jeans! - Accessories Near Me - Ontario, California

Just went in to get helped with an exchange and Austin at the register was really helpful with everything. Would definitely come again.

My son was looking for a specific Levi's brand 514 jeans. They didn't have his size on the shelf. The girl who worked there was quick to call to the back room to see if the size was available. It took a little while to look a d unfortunately his size was not there. They looked in boxes and exhausted all efforts. My son found other pants and was pleased. I rate this store 4 stars due to the customer service. The reason for 4 vs. 5 are that Levi's are a little pricy. I'd still recommend. My son is happy with his purchase. read more

As birthday gift for myself, I usually buy several jeans every year to replace the old ones that still fit yet worn out already. HAHAHA yes, my jeans still fit after a year or two! :D I went there on a regular day but the deals were amazing! I got two pairs of gray colored jeans for $20 each. And if you buy more than two blue jeans price would $39 from $59 so I bought three. Also, the white jeans were on sale for $20. Another style of jeans that I liked was out of stock but they helped me arranged a free shipment (which I received after a few days). As I settled my bill, the associate gave me another discount for my birthday 25% off for the entire purchase. Discounts after discounts! Indeed they made my day extra special! I'm super touched. THANK YOU! read more

You won't find me here again. All the employees including idk if he was a manager or just a prick but someone needs to show them what customer service is about. Shop online instead, you'll have a better experience. read more

I'm writing this review to appreciate the excellent costumer service especially from the young man with red hair. Very kind to stop what he was doing to help me find my size in pants which was right in front of my face. The store was very busy so I appreciate his patience. The cashier as well explained the promos and discounts, so thankful I saved money shopping here. Will definitely be coming back. read more

Fantastic pricing and a staff so friendly and informative they will help you save money on your purchases. Clean awesome store big value and worth the drive. I bought a belt and two tee shirts wonder what the carbon credits cost on that? Who get the money for the carbon credit print fiat? So if I give WEF everything and eat bugs that will give them a thermostat to control the temperature of the earth. Misery and starvation completely reasonable trade. read more

I love my 501 Levi's, and this is the best place to get them! The Levi's company store in Victoria Gardens has less inventory, the same colors and styles, and are priced at retail. It's almost unfair to call the store at the Mills an "Outlet" store, because these aren't seconds, irregulars, or last season's styles. These are current styles in the same fit and finish as the "Retail" locations for sometimes 1/2 the price. I wear jeans most every day to work, and my Levi's have held up better than any other brand I've worn, and I really like the cut of the 501's. I'm a pretty big guy, yet I normally don't have any problems finding the sizes I want for jeans. The last time we were at Victoria Gardens, however, I wandered through the Levi's store and fell in love with the newer dark dark navy color in the 501's, but they only came in shrink to fit. They barely had my size before being shrunk, and they were $70! When I asked the sales girl if they had any bigger sizes in the back, she told me just to dry clean them... um, no, I'm not dry cleaning my jeans. The point of jeans is easy care right? It is for me at least! This past Saturday, at the Mills store, they had plenty of large sizes, I found just what I wanted, and they were $39. The dark dark navy, big enough to shrink to the size I wanted in both the waist and inseam, and plenty of them too, not just one pair! The sales staff was helpful, and at least 3 people asked me if they could help me during my shopping. At checkout, they had 5 cashiers working, so even though there was a line of 4 or 5 people ahead of me, I had paid and was out in no time. The next time I need new jeans, I'll have to remember to make this my first stop! I normally try to avoid the Mills because it's so crowded, and some of the outlet stores really are bad outlets; seconds, defects, old stock that no one else wanted, but I will have to be more open to dealing with the hustle when it comes time for jean-shopping. read more

Shout out to the employee who found my keys! I had lost them at the outlets and was calling every store I went to. Thankfully an employee at Levis's was very friendly and professional and took my phone number in case anything popped up. She later called me in the day, and told me that they had found my keys. I appreciated them following up with me, as some businesses would not. The employees really make or break your experience. read more

Bad service. I asked for a specific jacket and it took them 10 minutes. Still no follow up. I went up to the lady that helped me and the stock checker came out and said he hasnt looked for it yet. It's been 15 minutes now. And they finally check and it's not there. The disappointing part was that the store wasn't particularly busy. I will not be returning to this location. read more

I am mainly writing the yelp review to highlight Mariela's customer service. She was friendly, helpful, and knowledgeable. She can run the store by herself. She was juggling multiple things, but did not allow those things to frustrate her as she was helping me. They did not have the size I wanted and she was kind enough to offer to ship it to me (if your size isn't in store, they'll order it online for you and have the shipping fee waived while still getting the discount price) even though she was dealing with multiple tasks. The store itself is pretty well organized making it easy to find what you're looking for. Don't expect for an employee to ask you if you need assistance, you will definitely need to walk up to them - except for Mariela! read more

Called in search for a MLB Giants jacket in a Particular size that is no longer available online and the outlets don't carry the MLB jackets. Called the outlet close to me Had the pleasure to speak to a young lady by the name of Val that helped me search for the jacket she found one! called to place it on hold! Went into the Ontario mills outlet store and paid for it and was helped out by another young lady by the name of jasmine. They both are super helpful and set it all up for me to have the jacket shipped from Long Beach to my home after I paid for it over the phone.I seriously haven't had that kind of costumer service in a long time. Jasmine and Val both are pleasant and helpful! Thank you ladies you guys rock! read more

I had an online return and received excellent service despite the fact I did not buy anything. The women's side which is a separate entrance had a long line, so I returned my order on the men's side and there were no issues even though the jeans were not men's. I would definitely consider shopping here in the future because the staff members were so nice to my daughter and me in both sides of the store. read more

Thank you Jessica you were so helpful knowledgeable and courteous 5 stars all the way thank you for the top notch service!

Levi's is expensive. Period. You want cheap Levi jeans? Go to the outlet. I've bought countless of jeans from this location, all prices arranging from $20-30. They have everything from shirts to belts, shorts to skirts, jackets to jeans - so you're guaranteed a variety of clothing to select from all for amazing prices. Just this past weekend, my boyfriend bought 3 pairs of mens Skinny 511 jeans (in Polish Grey, Eco Blue Flame, and Black Stretch) for $35/pair. If you check out the online Levi store (http://us.levi.com/home/index.jsp), each pair goes from $60-70, which is insane. If you like Levi's, the trip to Ontario is definitely worth it. Go! Go and save yourself some of your hard-earned money. read more

I came in today looking for a black denim sherpa jacket. I searched around but all they had were blue denim jackets and no black ones to be found. An employee approached me and asked if I needed help and I let him know what I was looking for. He immediately asked me what size and color I was looking for and he had let me know that he can have a black denim sherpa jacket shipped to me in my size ASAP. The exact jacket I was looking for was on sale from an original price of $128 and I had only paid $27 for it. God bless this man. If only I had asked for his name. Whoever you are, thank you sir. read more

Came here for an exchange of a present and the process was very smooth. Heads up, everything is on sale for $29.99, I believe, if you buy 2 pairs or more for Black Friday Weekend. Pretty good deal if you ask me - they should still have it come Sunday, but just don't quote me on that. Service was good, there's just way too many people and the wait for an exchange was more than 15 minutes, with about 10 minutes of wait time in line, that's almost an hour of waiting. So, I'd recommend divide and conquer - have someone pick out what you want and you can stand in line - the sizes are the same anyways, so you can just pick out what you want without having to try so many pairs on. There's slim, skinny, and straight - and maybe one other category, but that's about it. So it should be pretty easy to compare and pick out. read more

We went into the men's outlet looking for Jeans or just to shop around. We came in with drinks and a rude as employee basically stormed at us as we were entering and told us we could not have drinks inside. I completely understand if they don't want drinks inside their store but it was the way this male employee approached us. He said it with an attitude and was even making hand gestures for us to leave the store. If he would have said it in a nicer way I wouldn't be writing this review but he was basically yelling because the other customers turned to look at us. read more

An OK store. Two of us went there and in the thousands of pairs of jeans on the shelves, did not find one pair in my size. My partner only found 1 single pair in his size. Yet they had odd sizes with huge waist like 38"- 40" and short inseam like 30". I know the general public is largely overweight, but let's try to include athletic, healthy people too with 30" - 32" waist and 34" length. At least in the standard 501's! We were directed to the website for more options. Also, it was difficult to browse with the noise level and the sales people constantly asking me if I needed help. Overkill. Way too many people. read more

Earlier today I called to see if the store would have their regular buisness hours on the fourth of july. The man that i spoke to on the phone told me that the whole shopping center would close at 9pm. I was driving home from Las Vegas (I live in L.A.) and decided to stop here. When I arrived, i found that all of stores were already closed, and even levis, the same place that told me would be open was also closed. This was a real bug because it was a little bit out of my way to come and i had only arrived at a quarter to seven. Overall my expereience was horrible at Levis Ontario Mills. read more

Blue helped me out with returning and reordering some jeans. She was amazing! She went out of her way and called multiple stores to make sure my jeans were delivered to my house. read more

OK store , i didn't get much help from any of the employees because most of them where too busy talking to each other & flirting around , yeah no help . read more

Nothing really special here....sales item aren't that great in price. I can probably find cheaper sales at Macy's . The store was a bit crowded especially in the Jean section. I was trying to look at some jeans and people kept walking in front of me like WTF ! maybe they should move all the islands of shirts somewhere else. The worker there was just folding the clothes and doing his thing but Homie can you give me some space to shop? move to a different location so people can look at the merchandise instead of blocking the little intersection. I probably would not be back here again because local malls probably have the same type of deals if you look for them. read more

I love how these Levis 501 Original Fit Jeans in drainpipe color fit my body and I also like the low rise feeling at waist. I'm a guy and like the body fit look and don't care at all for the baggy look. I stand 5'10 with a 34" waist and I wouldn't waste my money buying a more expensive designer jean that can't compare to Levis in this style. There is something different about the denim material used in this color that stands out from your traditional Levis. Can you tell I am totally stoked because I usually struggle to find the right fit and feel (: read more

I went to the Levis outlet yesterday. I usually avoid the Mills all together but, wanted to try some Levis and didn't know my size to order online. The customer service was over the top. I had two very sweet girls help me find what I was looking for. One girl even happily climbed a high ladder to dig for my size way up by the ceiling. The check out girl was astonishing nice as well. I hate this mall as it can be.....not quite classy but, the Levis store of all places was wonderful. Sending in the husband today as the sale was pretty great too. read more

If I can give negative stars I would. Worst customer service ever! My niece got Levi's jeans as a gift and we wanted to exchange for a different size because it did not fit her and we did not have a receipt. We walked in and immediately flagged a floor associate Explaining our situation.. We just wanted an exchange.. Not asking money back. Because my niece needed jeans which is why she got them as gifts. She brought them over to some other associates and scanned the jeans and said ok and she gave us the value of 2 pairs of jeans. We were helped by another employee. Awesome! We can pay the difference when we found what we liked. After trying them on.. We went up to the register to exchange and pay for the difference only to find out that only one pair was exchangeable. We asked why only one when we were informed by 2 other employees that both were exchangeable? The manager said that one pair was from like a kohls or jc pennys.. And they couldn't take it. All should've been fine if they had told us that to begin with. We were not trying to cause a scene.. Nor be rude. I'm sorry but .. Levi's outlet should have taken the fall for that! As a manager your employees made a mistake.. You should've handled it better by granting what was initially told to us. Seriously? You are a huge company. I don't care if you just slap ur employees hand because they did wrong. You obviously did not train them well enough if not just one.. But two employees got their information wrong. Unfortunately all you can say fat lady manager is ... " I'll take that.. I'll take that." Meaning she's just going to accept the criticism instead of fixing the problem. After all of this banter... We still bought the jeans because we couldn't tell our teenager she couldn't have them when that was the sole purpose of going to Ontario mills.. Don't come here. WORST CUSTOMER SERVICE EVER! Not by the employees .. But by the incompetent MANAGER. We will be writing to the corporate office for a complaint! read more

They have a "sale", but only in larger sizes, way to go on discriminating the thin. I'm ready to check out using a debit card, my total is under 100 and they ask for my ID . I work in the mall so I only took my card and left my other items in my locker since I was on lunch. On top of that the girl from the fitting room was flirting and talking away with a guy while in waiting to get a stall, I found myself one. Never taking my business here again. The other girls and workers were very nice though, especially the one with the glasses. read more