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    Original Penguin

    3.3 (8 reviews)
    Open 10:00 am - 9:00 pm

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    3 years ago

    Bad service!! Employee got upset when I asked for service and she has to hang up her phone

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    9 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    Great customer service. People are friendly and helpful. Only issue is that they attract terrible people for secret shops.

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    10 years ago

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    8 years ago

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    DXL - New suit, who dis?

    DXL

    3.2(43 reviews)
    2.7 mi
    $$$

    Selection was awesome, service not so much. We had one gentleman help us - super helpful,…read moretalkative, polite. The lady who rang me up was the total opposite - rude, argumentative when I asked a question about pricing, clearly did not appreciate our business. There is a DXL Outlet not too far from here (LA County)....way better prices and surprisingly, better service as well. We spent almost $400 and walked out feeling like we were not values as customers -- will not be back.

    So I heard back from A. regional manager named Sara. I get the typical well we will talk to our…read morepeople in the normal BS. But they still don't understand the frustration and expect me to go walking back in like as if nothing happened. I asked the simple question of what incentive is there for me to want to go back to DXL? I have not received a response and that was the other day. You are your guess to want to go back there needs to be some kind of intensive some kind of reason. I found wrangler brand shorts at Walmart for $20. I can get other brands of stuff that like Kohl's JCPenney's. They offer incentives to go in. The only incentives I've seen from DXL are coupons that you cannot use. It would be like a restaurant that says come eat here. We finally passed our health inspection. You don't wanna go there. And that is the whole situation, that if there's no real incentive to go back there, then I don't go back there. And anybody else that can learn from this good for them. Ghost man, your hard earned somewhere else that it's obvious that they don't appreciate you so go to your Walmart or go to Kohl's cause at all these places you're just a number and not a person.

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    DXL
    DXL - When your husband is 6 foot 4... you come to DXL

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    When your husband is 6 foot 4... you come to DXL

    Original Penguin - menscloth - Updated August 2026

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